# Mindbody Messenger (Bowtie) — user reviews > 54 indexed App Store user reviews of Mindbody Messenger (Bowtie) by MINDBODY Inc., rated 1.50/5 from 64 ratings. - Source: https://appshunter.io/ios/app/mindbody-messenger-bowtie/id1248046752/reviews - App overview in markdown: https://appshunter.io/ios/app/mindbody-messenger-bowtie/id1248046752.md - Rating breakdown: 5★ 6 · 4★ 2 · 3★ 1 · 2★ 3 · 1★ 52 ## Newest reviews (18 of 54) ### 1/5 — ZERO STARS *2025-09-04* I have had to delete and redownload because every time I close the app it won’t reopen for me. This is the last download and will likely be closing my account. ### 1/5 — Worst app in history *2025-08-21, version 4.1.6* I truly can’t think of an app worse than this one. I would get rid of it if I could, but unfortunately MB has a monopoly on the fitness world. If I could just request one simple bug fix….PLEASE please get rid of the bug that makes the app force quit on itself. I literally have to remove the app from my phone and re download it every day. And that’s just ONE problem I have with this god awful app. ### 1/5 — Garbage *2025-07-25, version 4.1.6* MindBody Messenger App Review Extremely disappointing experience. The app crashes frequently, requires repeated logins, and the only way to get it working again is to uninstall and reinstall. It fails to deliver basic functionality—most critically, no notifications when clients message me. Integration with the main MindBody platform is weak at best. For an additional $200/month, this app falls far short of expectations. ### 1/5 — Terrible *2025-07-25, version 4.1.6* Always kicks me out and then I have to delete the app and reload it. It’s horrible ! ### 1/5 — Impractical *2025-07-13* You can’t search clients via their name you need to know their number and most times I can’t access the app , have to delete it and re-sign in. For how much I’m paying a month for MB this is ridiculous. ### 1/5 — Terrible *2025-07-02, version 4.1.6* Needs an update because it’s constantly glitching. I’m unable to open the app to try to log in. Smh ### 1/5 — Never miss a customer when the app doesn’t send notifications? *2025-07-02* Why doesn’t the app notify you when a customer messages? I miss messages ALL THE TIME because that doesn’t let you know when they’ve reached. Terrible service. ### 1/5 — App sucks *2025-06-29* It crashes immediately and only works once after it’s installed. Don’t waste your time here - just use the messenger through mindbody ### 1/5 — App isn’t great. *2025-01-21, version 4.1.6* Want to love it, sadly it logs you out every time, and makes you do 15 steps to get back in. It regularly stalls, shows the code on messages and overall rarely functions in a helpful way. 10/10 times you have to interviene the bot is useless. ### 1/5 — Horrible experience *2024-09-24* Have been very disappointed in upgrading to MIndbody messenger. Not only does the mobile app not work, the website widget hasn’t worked for over 3 months. The worst part is customer service doesn’t even care. They don’t refund you for paying for a broken app. And they mention they have no clue when things will be fixed. I have no choice but to move on to another company. ### 1/5 — Very basic *2024-09-16* Bugs with push notifications and you’re unable to create a new message by searching a client by name, you must know their phone number. ### 1/5 — Glitches Bye-bye *2024-08-24* I wish this feature would work properly as it is super helpful for the business I manage. I am constantly hunting to close the app out for it to function. There are way too many glitches to list here as well. Hoping my body is working on this feature to make it better. It would be much appreciated. ### 1/5 — Extremely frustrating *2024-08-19* I have had Mindbody messenger for several years and it never works right. ### 1/5 — Awful *2024-08-04* Would give this app 0 stars if I could. Hardly ever opens and when it does it just freezes. Horrendous!!! Desktop app is much better but I’ve been with them for 6 years and not a single feature improvement. ### 1/5 — We like you but please fix your issues *2024-07-15* I like yall but this messenger AI app is making life harder. It constantly logs me out and then auto logs me back in to a blank business with no functioning sign out button. I have to delete and reinstall ever time I need it to get logged back in. ### 1/5 — App is not working at all. Doesn’t allow you to even login *2024-07-03, version 4.1.6* App is not working at all. Doesn’t allow you to even login ### 1/5 — Horrible *2024-04-27, version 4.1.6* Not worth downloading never works. ### 1/5 — crashes alot *2024-03-12, version 4.1.5* still have to ask customers for CVV. Need to make app for mac desktop as well ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-01-27, version 4.1.6* I have an updated iOS system and the app doesn’t even open ### 1/5 — Crashing *2026-01-06* Crashes constantly :( ### 1/5 — Needs lots of improvement *2026-01-02, version 4.1.6* Extremely bad app!!!! ### 1/5 — Glitches and Bugs *2025-12-30* MINDBODY really need to fix this app, it would be such a great tool for business if it actually worked. The online component is a great tool, would be great if you could have a client messaging function in your pocket. ### 1/5 — App Doesn’t Open More than Once *2025-12-26, version 4.1.6* This app is terrible. Was looking for a solution to access MB Messenger from mobile and was directed to download this. App logs in and works ok after initial download. But once you close it, it won’t open again. Just flashes on the screen for 2 seconds then closes out. Have had to re-download again just to access, but will not continue doing that. Among the many MindBody improvements that need to be made, this is certainly one ### 1/5 — Would be great if it would be open more than once *2025-12-18* Works great ish the first time logging in. Immediately crashes after that. Terrible for business owners. ### 1/5 — Horrible app *2025-11-07, version 4.1.6* I have delete and reinstall ever use ### 1/5 — Terrible App, never works! *2025-10-16* The entire MINDBODY experience is a joke! As a new client of 4 months, it has only been “working”’for 2 weeks. And still in the last week the same bug that we haven’t gotten resolution on I have to delete and re-add because it doesn’t work! Would give zero stars if I could! ### 1/5 — Doesn’t Work on an Iphone *2025-09-14* The worst team and company who don’t even care about fixing their only product. Have you seen your Apple Store reviews? Make your team do basic job! ### 1/5 — Crashing *2025-09-10, version 4.1.6* This app keeps crashing! ## Most praised reviews (8 highest-rated) ### 5/5 — MB messenger is great. iOS 16.6 on phone can’t log in *2023-08-17, version 4.1.3* The mb messenger system is great. Not sure why after login attempt on iphone the screen is white with