# Mindbody x F45 — user reviews > 186 indexed App Store user reviews of Mindbody x F45 by F45 Training, rated 2.30/5 from 242 ratings. - Source: https://appshunter.io/ios/app/mindbody-x-f45/id946427655/reviews - App overview in markdown: https://appshunter.io/ios/app/mindbody-x-f45/id946427655.md - Rating breakdown: 5★ 51 · 4★ 19 · 3★ 18 · 2★ 27 · 1★ 127 ## What do users think of Mindbody x F45? Overall sentiment: negative **Pros** - ⭐ Easy to use - 🗓️ Convenient class booking **Cons** - 🐛 Frequent crashes - 🔍 Unreliable login - ⏱️ Slow performance - 🔍 Confusing user interface - 🗓️ Calendar sync issues **Commonly reported bugs** - Inability to log in - Inconsistent class count display - Freezing on splash screen - Unexpected app crashes **Most requested features** - Improved class schedule visibility - Seamless multi-studio access - Comprehensive workout tracking - Streamlined booking process ## Newest reviews (19 of 186) ### 2/5 — Count is always wrong *2025-08-23, version 7.806.1* No support between f45 mindbody and lionheart you get the run around. No resolution. Not the studios fault.. but someone has to be responsible for members class count to be correct! Been 5 years it’s still wrong! So I gave up. ### 1/5 — Terrible *2024-01-25, version 6.201.0* If you accidentally log in via Google SSO, you cannot log out. You are stuck. It's super annoying ### 1/5 — Needs auto fill and progress tracking *2023-09-26, version 6.100.0* How does this app not track the number of classes you’ve taken ??? Also needs auto fill for username / password ### 1/5 — Account conflicts *2023-09-20* This app is so infuriating, I have an account via Google and instead of logging me into the account I use for my training. it logs me into an account I use for work, it just logs you straight in when you click google instead of allowing you to choose the login. I cannot even delete the account it’s logging me into. This app is complete garbage. Fix it!!! ### 1/5 — Couldn’t even open the app *2023-09-12, version 6.001.0* Deleted immediately, couldn’t even get past the first page to choose my location. Was frozen the whole time. Closed and opened the app multiple times. Not useable at all. ### 1/5 — Unusable *2023-09-11, version 6.001.0* Immediately crashes ### 1/5 — App doesn’t work *2023-09-11* App immediately freezes upon opening ### 1/5 — Horrible app *2023-09-08, version 6.001.0* This app is horrible. I’ve heard great things about the actual workouts, but can’t even get the app to work so I can actually schedule any workouts. Someone needs to fix this app fast. ### 1/5 — A cheaply made app with a bad UX *2023-09-03, version 5.706.0* This app is awful. Not a single part of the user experience is streamline or easy to use. It’s embarrassing that a business that is so expensive offers such a bad app. I feel bad for the franchise owners who have little say in the building and improving of these products. You also need about 5 different apps if you want to participate is challenges and track your progress in workouts like Benchmark. ### 1/5 — App is very clunky and usability is subpar *2023-08-30* Love f45 and their classes. The staff is amazing. Given the size of the company, the app is very non-user friendly. Things to improve upon: 1. Scheduling multiple classes at one time is not possible although, there is an option to “book multiple” 2. The app loads very, very slow when trying to see the next day to book a class, let alone for the next several days or a week out 3. There were issues with booking more then one class where error messages were being displayed that enough “passes” were not purchased when one had an unlimited membership 4. The user interface depicting upcoming and previous classes does not appear to be easily displayed or understood. ### 1/5 — Trash *2023-08-24, version 5.706.0* This is the worst app on my phone. Constantly crashes, logs me out, etc. The Product team resosonible for this disaster should be fired and permanently banned from creating any additional apps. F45 should be embarrassed they make customers use this ### 1/5 — Can’t login *2023-07-17, version 5.706.0* I am able login to the F45 challenge app. This app says I have the wrong password. If I try to sign up with the email address for f45 challenge app, I get an error that says this ID exists. ### 1/5 — App hasn’t opened in the last month. *2023-06-18, version 5.704.0* This app doesn’t open up. I can’t view class schedules. I need to go to the website to do what I want. ### 1/5 — The worst of the worst *2023-04-11* This app crashes harder than F45s stock price and just like FXLV’s imminent delisting from the NYSE, it should be banned from the App Store. It’s the most useless, poorly functioning, trash spam app on my phone. When I quit F45, it will be because of this app. Every product manager that works on supporting this digital joke should be fired. ### 1/5 — Mindbody backend *2023-03-18, version 5.702.0* Typical Mindbody crap. How is this company still in business and why would anybody use their tools? ### 2/5 — Basically useless *2023-02-21, version 5.700.0* Always says “an unknown error occurred” when trying to log into the app. The same credentials work on the F45 web login. ### 1/5 — App crashes 95% of the time *2023-02-01* Almost every time I try to use this app it crashes and gives me an error. I can only sign up through the web so there’s no point in having this app on my phone anymore. ### 1/5 — Confusing *2023-01-08, version 5.603.0* There are too many f45 apps- every studio should just one and you should be able to switch between studios on one app. ### 1/5 — Can’t even login *2022-12-31, version 5.603.0* Bought my heart rate monitor and got everything ready to go, app won’t let me even log in. Reset my password in mind body. Still nothing. ## Most critical reviews (10 lowest-rated) ### 1/5 — Canada *2026-01-31* Canada ### 1/5 — No help center/ Poor functionality *2025-11-13, version 7.808.0* I recently moved to a new city and the studio I joined is not showing up in their list. I went to their help center but there is no help. Only articles unrelated to my particular issue. ### 1/5 — Crashing *2025-04-01, version 7.507.0* App keeps crashing, it’s such a pain. ### 1/5 — Totally unreliable *2025-02-17, version 7.506.0* Often does not work and prone to bugs ### 1/5 — Really disappointing *2025-01-22, version 7.503.0* App is only really useful to book classes and isn’t well designed to do so. Key function to add a class to your calendar doesn’t work. App icon is an eyesore too and it collects excessive amounts of data. ### 1/5 — Flat out terrible *2024-12-01, version 7.503.0* This app is terrible. Poor user design. Frequently times out. Will only let you see your last 7 check ins. ### 1/5 — Terrible app *2024-04-23, version 7.101.1* - Occasionally logs you out for no reason - App gets stuck on booking of classes - Takes forever to load With every update somethings are fixed, some get more broken. Use the other F45 Training app. ### 1/5 — Consistently a horrible app *2024-04-18, version 7.101.0* Sooo simple but it fails all the time. Basic app use case, please fix ### 1/5 — Terrible app / great workout. *2024-04-09, version 7.100.0* Fix the app you cheap b@$terds! ### 1/5 — Crashes every time you book a class *2024-03-29, version 7.000.0* Fix your app so it doesn't crash every single time you book a class ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2022-11-03, version 5.600.0* Love it! ### 5/5 — Great! *2020-06-28, version 4.302.0* Great app! I just wish I showed you how many people have booked into a class ### 5/5 — Easy to access and book classes *2020-01-29, version 4.211.0* Simple click and book! ### 5/5 — Gets better with each update *2019-10-22, version 4.2.0* Useful tool to manage my account at my local F45 studio. Easy to setup and use ### 5/5 — Please change class descriptions *2019-05-22* Love F45. Love the easy sign up for classes. Love heart rate monitor. Class descriptions on app make no sense and don’t describe the class at all. They read more like a tarot card and don’t set expectations at all. Today was foxtrot and the description was: Back to basics in this tough, military style resistance system. Expect to rest, chitchat, or leave dry. Fox trot is an EPIC CARDIO adventure. What if should say is: CARDIO: Heavy WEIGHTS: Medium BODY FOCUS: (descriptions) 12 (4 sets each) stations combining......(listing some sort of real description) UPDATE: Looks like you guys made these changes whether you were already working on them or whether was my advice. I am grateful. Next recommendations: 1. on the videos in class, it would be extremely helpful if there was some emphasis on what muscle group or particular areas you should be pushing. For example, on squats, there could be some graphics that indicate pressure down and pushing through the heels. 2. Why are the points and heart rate monitors on the back wall and not on the front where there are more visible? ### 5/5 — Amazing! *2018-11-25* So easy to book in all the classes I want to go to for the week and also lets you see what the workouts going to be 🙌🏼🙌🏼 can’t fault it yet! ### 5/5 — Some ideas for improvement *2018-06-11, version 4.2.0* Great easy to use app. Some ideas for improvement - allow a function to connect with friends so people can see each other’s schedules and who is doing which classes. Also can you cache a schedule screen where people can access their personal schedule to classes they’ve signed up for without internet access. The app is completely unusable without data or wifi, which I understand, it would just make the experience more enjoyable and user friendly. ### 5/5 — Log in issues *2018-06-06* Just updated my app and it won’t let me log in at all on the app now! So I tried to login on the mind body website and it says an account doesn’t exist with my email ?? This is the 2nd time I have had this issue! ### 4/5 — App crash *2023-08-10* App crash when I click schedule from profile. Try to debug with low internet connection ### 4/5 — No longer adds single class bookings to calendar *2022-06-30* Generally the app is great, however, I’ve been meaning to write this review for a long time. I can’t remember how long ago it happened, but there is no longer the ability to add a single class booking to my phone’s calendar. Multiple bookings are fine. It would be great if you could reinstate this function please - it’s much more convenient to just check my calendar rather than having to constantly refer back to the app, which, at times, can be a little slow on starting up and loading. Many Thanks. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*