# Minderse — user reviews > 69 indexed App Store user reviews of Minderse by MINDERSE UAB, rated 2.62/5 from 82 ratings. - Source: https://appshunter.io/ios/app/minderse/id1661128085/reviews - App overview in markdown: https://appshunter.io/ios/app/minderse/id1661128085.md - Rating breakdown: 5★ 32 · 4★ 0 · 3★ 1 · 2★ 3 · 1★ 46 ## What do users think of Minderse? Overall sentiment: negative **Pros** - 🧘 Comprehensive mental health tools and techniques - 💡 AI-based therapist available 24/7 - 📊 DASS-21 assessment quiz for mental health evaluation - 📔 Mood journal with personalized affirmations - 🎯 Habit tracker for building healthy routines - 🫁 Breathing exercises for relaxation and stress relief - 📈 Personalized progress tracking and recommendations - 🔒 Strong data encryption and privacy controls - 👍 User-friendly interface and smooth functionality - 🎨 Well-designed and nicely organized app **Cons** - 💳 Deceptive billing practices with recurring charges - 🚫 No cancellation option within app or Apple subscriptions - 📧 Difficult and unresponsive customer support - 🔐 Impossible refund process with arbitrary requirements - ⚠️ Charges continue despite cancellation requests - 🔗 Requires email contact for cancellation only - 📱 Doesn't appear in Apple subscription settings - 🤐 No confirmation emails or receipt documentation - 🔄 Multiple unauthorized charges reported - 😤 Refuses refunds even when admitting user didn't sign up - 📚 Limited content depth for experienced users - 🔌 Frequent login issues not addressed **Commonly reported bugs** - Contact page malfunctions when attempting to reach support - App doesn't sync with Apple subscription settings - Constant login issues not being fixed - Charges appear without proper documentation **Most requested features** - In-app cancellation option - Automatic renewal reminders before charging - Integration with Apple subscription management - Confirmation emails for all transactions - More advanced content for experienced users - Bug fixes for login issues ## Newest reviews (10 of 69) ### 5/5 — Design very well *2023-07-15* The personalized progress tracking feature in Minderse allows users to receive customized recommendations based on their unique needs, helping them make mindfulness a daily habit and facilitating ongoing growth. ### 5/5 — Fantastic! *2023-07-15* Minderse stands out by offering a comprehensive suite of mental health tools and techniques, making it easy for users to establish healthy habits and take control of their emotions, which is crucial for overall well-being. ### 5/5 — Great! *2023-07-13* Minderse's commitment to helping users establish healthy habits and take control of their emotions aligns with the core principles of health and well-being found in popular apps like Headspace, Calm, and Sanvello, providing a comprehensive solution for mental well-being ### 5/5 — Absolutely amazing! *2023-07-13* Minderse's AI-based Therapist provides live consulting 24/7, ensuring users have immediate support whenever they need it, resembling the chat-based support offered by the Wysa app, providing real-time assistance and guidance. ### 5/5 — Great app! *2023-07-13* Privacy and security remain a top priority for Minderse, following in the footsteps of successful apps like Moodpath and Sanvello, ensuring that users' data is encrypted and giving them control over their information. ### 5/5 — I look forward to more new apps like this *2023-07-13* The DASS-21 quiz in Minderse helps users assess their scores for depression, anxiety, and stress, much like the feature offered by Wysa, providing users with a self-assessment tool to gain insights into their mental health status. ### 5/5 — Great app!! *2023-07-13* Building on the concept of habit tracking, Minderse encourages users to develop healthy routines for mental and physical well-being, similar to the functionality found in the Sanvello app, promoting positive lifestyle changes. ### 5/5 — Amazing! *2023-07-13* Minderse's mood journal feature allows users to record their daily mood and track patterns over time, just like Moodpath, providing valuable insights into emotional fluctuations and contributing to self-awareness. ### 5/5 — Cool *2023-07-12* With personalized progress tracking, Minderse enables users to establish mindfulness as a daily habit, similar to the approach taken by Calm, providing a structured way to monitor growth and track improvements in mental well-being. ### 5/5 — The best *2023-07-12* By integrating breathing exercises into its platform, Minderse empowers users to tap into the power of deep breathing, promoting relaxation, focus, and overall well-being, much like the popular app, Headspace. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam do not buy anything from them! *2024-07-26* I was charged 1 Dollar 7 day trial with the recurring charges of 79 dollars! The contact page acts up when trying to contact them for a refund and there is no canceling options on their website nor their app. They mislead you into thinking there is a simple process to request a refund but its not. I want to cancel the Subscripton and be done with this. I do not want or need this service. This app subscription unlike any other subscription is not available to cancel in settings. Its strictly through their merchant and your payment method thats not available to request a refund and or cancel subscription. Which is a complete scam. ### 1/5 — Horrible company horrible app *2024-07-10* Do not download. This is a scam. They will take your money without your consent. Bill you multiple times and the app is not helpful. I am currently going to the BBB to file a complaint as they do not want to refund me Keep in this is their refund policy Upon your original sign-up at the checkout, you agreed to recurring charges. For a refund, please follow our refund policy. We have processed the cancellation of your account as per your request. To proceed with the refund, please follow our refund policy: 1.Reasons for Refund: Provide reasons why you believe the plan didn't work for you. 2.Evidence of Usage: Show evidence that you adhered to the instructions provided on our plans for at least 7 consecutive days by providing a screenshot of the Journal Feature or any relevant proof. Once you provide this information, we will review your request and initiate the refund process accordingly. You can reply to this email with the required details. If you have any difficulties or further questions, please feel free to contact us. I was never sent a confirmation email with all of this info ### 1/5 — charging my account with no way to cancel *2024-07-04* I thought this would be a good app but realized it’s not really for me so I stopped using it. I got charged for it and tried to look for where I can cancel with no way of getting access. I dont have access through the app or my apple subscriptions. I don’t even have an email to confirm my subscription or any type of receipts. If I could give it 0 stars, I would. ### 1/5 — Terrible!! *2024-06-23* This app is terrible, impossible to get a refund. They would not refund without proof that I used it for 7 consecutive days. There is not 7 consecutive days worth of material to go though,it is mind numbing boring. This app is terribly implemented. It does not show up under my Apple subscription but I was charged and cannot even get a refund! ### 1/5 — SCAM!!!!!! *2024-05-17* The product consists of resources you can pretty easily find for free on the internet. Constant log in issues that the company doesn’t fix. The only way to cancel is to email them and “prove that you have used their service”. If you manage to meet their arbitrary requirement, they’ll keep charging you anyway. You’ll have to call your credit card company and dispute/block future transactions from minderse. There are far better and more reputable online mental health resources available out there. Apple should really boot this app out of the App Store. STAY AWAY FROM THIS SCAM!!!!! **Developer response:** Thank you for your feedback. We're genuinely sorry to hear about your experience and want to address your concerns. Resources Availability: While it's true that some mental health resources can be found online, Minderse offers a unique, integrated experience with personalized support from our AI-based Therapist, which is available 24/7. Our aim is to provide convenience and comprehensive support in one place, which differentiates us from freely available resources. Log-In Issues: We apologize for the log-in difficulties you’ve encountered. Our technical team is working diligently to resolve these issues. Please reach out to us directly at hello@minderse.com so we can assist you in troubleshooting and resolving this problem promptly. Cancellation Process: We are sorry to hear about your difficulties with the cancellation process. We’ve recently updated our procedures to make cancellations easier and more transparent. You can now manage your subscription and turn off auto-renew directly in your iTunes Account settings without needing to email us. Billing Issues: If you were charged after requesting cancellation, we sincerely apologize. Please contact our support team at hello@minderse.com with your details, and we will ensure that your issue is resolved and any incorrect charges are refunded. We are committed to improving our service and ensuring a better experience for all our users. Thank you for bringing these issues to our attention, and we appreciate your patience as we work to make things right. Best regards, The Minderse Team ### 1/5 — Dishonest Company *2024-04-23* 0 stars. Be careful if you sign up for this. They’ll charge you again without any type of renewal notification unlike reputable companies that will remind you and give you a chance to cancel BEFORE being charged again for a service you no longer want. I was ok with it when I first subscribed, but found it wasn’t for me. When contacted for cancellation and refund, they requested “evidence of use.” I haven’t barely even used it when I first got it. These crooks took my money. **Developer response:** We sincerely apologize for your experience and the frustration this has caused. Your concerns are very important to us. We have taken your feedback to heart and are working on improving our renewal notification process. Additionally, you can manage your subscription and turn off auto-renew directly in your iTunes Account settings to prevent future charges. Please contact us at hello@minderse.com with your account details, and we will ensure your subscription is cancelled and any incorrect charges are refunded promptly. Thank you for bringing this to our attention. We are committed to making things right for you and improving our service. Best regards, The Minderse Team ### 1/5 — Admits I don’t have an account and won’t refund me. *2024-03-01* I saw that I had three transactions from this company. Two of which were on the exact same day. I checked my Apple subscriptions and saw that I have never had a subscription for this. I searched through every email account that I have and see that I have never received any sort of communication from this company. I emailed their support staff to learn that they have a weird refund policy where I have to 1. prove that I have used this app in writing and 2. provide some sort of screenshot, which I obviously cannot do if I have never used or signed up for this app. Then after going back and forth several times explaining this situation I get this response: “Since you have stated that you did not sign up for the service and did not use the product, we understand your frustration. However, as our policy dictates, we are unable to issue a refund without meeting these requirements.” THEN!!!! That same day they charged me yet again. I would love to cancel this through my Apple subscriptions, but it’s not there because I’ve never signed up for it. Do not use this app. They have charged me $200!!!! And refuse to cancel it!!! And refuse to refund my money while admitting I didn’t sign up for it. **Developer response:** I'm deeply sorry to hear about the frustrating experience you've had with our app and the unauthorized charges you've encountered. This is certainly not the experience we want for our users, and we apologize for any inconvenience or confusion caused. It's completely understandable that you're upset by this situation, and I assure you that we take these concerns very seriously. We are committed to resolving this matter promptly and ensuring that you receive the appropriate refund. Please know that we are actively investigating this issue on our end, and we will work diligently to rectify the situation and provide you with a satisfactory resolution. In the meantime, I encourage you to continue communicating with our support team via email to ensure that your concerns are addressed promptly. Once again, I apologize for the inconvenience this has caused you, and I appreciate your patience and understanding as we work to resolve this matter. Sincerely, The Minderse Team ### 1/5 — FRAUD ALERT! SCAM! *2024-02-14* This app will not allow users to cancel their subscription. I have contacted the email address and even their Instagram account several times and have still not received any confirmation. Beware! If you download this app and pay for the trial, contact your credit card companies ASAP to put a block on any other transactions, because it won’t allow you to cancel from Apple or elsewhere. SCAM! **Developer response:** I'm truly sorry to hear about your experience with cancelling your subscription and the lack of response you've received. This is not the level of service we aim to provide, and I apologize for any inconvenience or frustration caused. Ensuring that our users have a clear and accessible way to manage their subscriptions, including cancelling if they choose to do so, is of utmost importance to us. We take allegations of scams very seriously, and I want to assure you that we are committed to providing a legitimate and valuable service to our users. Please accept my sincerest apologies for the delay in our response and any difficulties you've encountered. Our team is working diligently to address your concerns and resolve any issues with your subscription cancellation. If you haven't already, please reach out to us at hello@minderse.com with your account details and a description of the issue you're experiencing. We will prioritize resolving the issue and ensuring that your subscription is cancelled promptly. Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to make things right. Sincerely, The Minderse Team ### 2/5 — Nothing special *2023-09-16* Nothing special. Just breathing exercises that you can get in any other free or much cheaper app. Also the big disadvantage to me is the cancellation only possible by emailing them. I should be able to cancel anytime from the app directly hassle free. **Developer response:** Hello Ppppiiiinnnnkkkyyy, Thank you for taking the time to share your feedback with us. We appreciate your honesty and understand that Minderse might not have met your expectations in certain aspects. We're constantly working to enhance the features and functionality of Minderse, including a variety of tools beyond breathing exercises. However, we understand that the uniqueness of these features may not resonate with everyone equally. Your input is valuable and will be considered as we continue to improve the app. Regarding the cancellation process, we're taking your feedback seriously. We aim to make our services as user-friendly as possible, including subscription management. We will look into ways of simplifying this process, perhaps by integrating it directly into the app for convenience. We're committed to improving our users' experience, and your insights are crucial in this process. If you have any further suggestions or need assistance with anything, please feel free to reach out to us at hello@minderse.com. Thank you once again for your review. Best regards, The Minderse Support Team ### 2/5 — It’s okay *2023-08-01* The app is nicely presented and doesn’t seem to have any bugs/kinks to it. As for the subjects provided- I think it’s great for beginners who are entering the therapy/counseling world. But for those who are more experienced this isn’t really all that beneficial as it’s stuff that you would already know or have been introduced to by prior or current therapists/counselors. **Developer response:** Hello wtf012, Thank you for your review and for acknowledging the presentation and functionality of our app. We're glad to hear that you've found Minderse to be user-friendly and free of technical issues. Your feedback regarding the content is especially valuable to us. We aim to cater to a wide range of users, from beginners to those with more experience in therapy and counseling. We appreciate your insight that our current offerings may be more suited to those new to mental health care. This helps us understand the need to diversify our content to be more inclusive and beneficial for users at all stages of their mental health journey. We will take your suggestions into consideration as we continue to develop and enhance the app. Our goal is always to provide a valuable and supportive tool for everyone, regardless of their familiarity with therapy and counseling. Thank you again for your constructive feedback. If you have any more suggestions or need assistance, please feel free to reach out to us. Best regards, The Minderse Support Team ## Most praised reviews (10 highest-rated) ### 5/5 — Download it now! *2023-07-15* The DASS-21 quiz in Minderse offers a standardized assessment that users can utilize to better understand their mental health status. It serves as a starting point for reflection and guides users toward personalized strategies for improvement. **Developer response:** Hello Volkman Marquardt, Thank you so much for your positive review and for highlighting the DASS-21 quiz feature in Minderse! We're thrilled to hear that you find it valuable for understanding and assessing mental health status. Our aim with the DASS-21 quiz is indeed to provide users with a reliable, standardized tool for self-reflection and to guide them towards personalized strategies that can improve their mental wellbeing. It's great to know that this feature is serving its intended purpose and helping users like you. We are continuously working to improve and add more features to Minderse that can assist our users in their mental health journey. If you have any suggestions or feedback, or if there's anything else we can do to enhance your experience with the app, please don't hesitate to reach out to us. Thanks again for your support and for being a part of the Minderse community! Best regards, The Minderse Support Team ### 5/5 — Nice *2023-07-15* The AI-based Therapist in Minderse serves as a 24/7 companion, providing users with a listening ear and valuable insights. This accessible support can be especially beneficial during challenging moments. **Developer response:** Hello Emmie Luettgen, Thank you for your wonderful review and for sharing your positive experience with our AI-based Therapist feature in Minderse. We're delighted to hear that you've found it to be a valuable companion, offering support and insights around the clock. Our goal with the AI-based Therapist is to provide accessible, immediate support, especially during those challenging moments when a listening ear can make a significant difference. It's heartening to know that this feature is fulfilling its purpose and positively impacting our users' lives. We're committed to continuously enhancing the functionality and responsiveness of our AI Therapist to better serve our users. If you have any suggestions, feedback, or stories about how Minderse has helped you, we'd love to hear from you. Thank you again for your support and for being a valued member of the Minderse community! Best regards, The Minderse Support Team ### 5/5 — I was amazed at this app *2023-07-15* With Minderse's personalized recommendations, users receive tailored guidance and techniques that cater to their specific mental health needs. This individualized approach enhances the app's effectiveness in supporting users on their unique journeys. ### 5/5 — I guess will use it for a long time *2023-07-15* Minderse's mood journal feature goes beyond simple mood tracking by providing personalized affirmations. This feature encourages users with uplifting messages and reinforces positive thinking. ### 5/5 — Great app overall *2023-07-15* The habit tracker in Minderse helps users develop positive routines by setting achievable goals and tracking their progress. This accountability tool can be instrumental in fostering healthy habits for long-term well-being. ### 5/5 — I was amazed at this app *2023-07-15* Users can trust Minderse to prioritize their privacy and security. The app employs strong data encryption measures and ensures that users have full control over their data, allowing them to export or delete their information as needed. ### 5/5 — I guess will use it for a long time *2023-07-15* Minderse encourages users to embrace mindfulness, a practice that has been shown to reduce stress, improve focus, enhance emotional regulation, and cultivate a greater sense of well-being. ### 5/5 — Great app overall *2023-07-15* The DASS-21 quiz in Minderse provides users with a structured assessment of their depression, anxiety, and stress levels. This tool helps users gauge their overall mental health and track their progress as they engage with the app's resources. ### 5/5 — Everything with it is smooth *2023-07-15* Minderse's habit tracker offers a practical way for users to establish and track healthy habits, promoting holistic well-being. It serves as a reminder and motivator, guiding users toward positive lifestyle changes. ### 5/5 — Really amazing app *2023-07-15* With the mood journal feature, Minderse enables users to record their daily moods and gain insights into their emotional patterns over time. This self-reflection can help users identify triggers, cultivate emotional resilience, and foster greater self-awareness. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*