# Mindgrasp — user reviews > 82 indexed App Store user reviews of Mindgrasp by Apricot AI, rated 4.70/5 from 1,027 ratings. - Source: https://appshunter.io/ios/app/mindgrasp/id1638182014/reviews - App overview in markdown: https://appshunter.io/ios/app/mindgrasp/id1638182014.md - Rating breakdown: 5★ 886 · 4★ 63 · 3★ 17 · 2★ 9 · 1★ 52 ## What do users think of Mindgrasp? Overall sentiment: negative **Pros** - 🚀 Helpful for studying - 💡 Breaks down material well - 👍 Useful for students - 👍 Intuitive and easy to use - 👍 Saves time on reading and comprehending material - 👍 Convenient mobile app **Cons** - 🐛 Difficult to cancel subscription - 🐛 Unresponsive customer support - 💰 Expensive subscription - 🐛 Billing issues and unauthorized charges - 🐛 Buggy and unreliable app - 🐛 Limited functionality compared to expectations **Commonly reported bugs** - Subscription issues and inability to cancel - App crashing and not functioning properly - Inability to upload files and access content - Inconsistent performance across devices **Most requested features** - Allow longer answer choices in quizzes - Improve AI capabilities to provide more in-depth explanations - Add voice recording and transcription features - Improve PDF and slide integration ## Newest reviews (16 of 82) ### 3/5 — App Crashes *2026-05-16* Was working great for a couple days now it crashes every time I try to open the app. Please fix! My iPhone is up to date. I tried uninstalling and reinstalling. Tried WiFi vs cellular. Tech guys please fix. ### 4/5 — Easy explanation *2026-04-07, version 3.1.0* Fire ai it saved me hella time on my projects and made it easier for me to learn things. ### 4/5 — Slow and laggy but overall helful *2026-03-13* I like that i can put my powerpoints and stuff in here and it finds the answers for me or helps me create nclex styled questions but it gets laggy more as i add more content if i view from my phone. Otherwise i love it ### 4/5 — Feedback *2026-02-13* This app does help a lot with my studying but I wish it could combine all the topics of the material in one quiz, no matter of the number of questions. Also I wish it would go into more depth with the material. For example, the question “Which energy system is primarily used during low- to moderate-intensity activities?” The answer is Oxidative System but I wish it would question me about what the Oxidative System is too. I do like that it can recognize the individual lessons in the material so I can study each one. ### 1/5 — SCAM *2025-12-31* They came to my university and offered people $5 to try this app. What they don’t say is that you can’t cancel the subscription afterwards. You also can’t delete your account so they always have your credit card information. I only lost $7 but some people did a free trial for the yearly subscription and lost over $100. ### 1/5 — Scam. *2025-12-31* Total scam, can’t try it without free trial, once signed up for the free trial you can’t cancel it without email communication, which they never respond too. ### 1/5 — Scam *2025-12-28, version 2.14.3* This product is not functional. I thought that I had cancelled a free trial but lo and behold I just got charge $131 DOLLARS for it. In the terms of service they state that they do not offer refunds, and the ONLY way to cancel is by emailing. This is really poor business conduct, especially for students. Please do not bother with it. ### 1/5 — AVOID AT ALL COSTS *2025-12-28* I signed up for the 3-day trial and contacted support before it ended to cancel, because there was no clear way to do it in my account. Despite this, I was still charged $130. Since then, I’ve sent multiple emails over more than two weeks- and they’ve ignored every single one. No refund, no help, nothing. The cancellation process is confusing, customer support is non-existent, and the whole experience is exploitative, especially for students who trust services like this. This app has been completely unhelpful to me, and the way they handle billing and support raises serious concerns. I would strongly warn others to AVOID THIS SERVICE unless you want to lose your money. ### 1/5 — Took my money!!! *2025-12-26, version 2.14.3* I have sent multiple requests to end my subscription. Over the past few weeks I've been getting charged for a $107.88 payment even after canceling it. I had money on my card today and $107.88 was taken from my card for the annual fee even though I have cancelled many times. I am very upset about this and would like a response from their support team since I haven't gotten one for any of my other emails but I doubt that will happen. ### 1/5 — scam *2025-12-21, version 2.14.3* not letting any cancellation? ### 1/5 — This app is taking peoples information and scamming people *2025-12-19, version 2.14.3* Do not download this app at all, its so hard to cancel it and they never respond to emails at all. This app needs to be taken down from the app store for good ### 1/5 — No refund *2025-12-18* Hi you need to refund me now. I tried on MULTIPLE occasions to cancel my subscription via contacting you guys and you have yet to answer. This is ridiculous ### 1/5 — Cancellation subscription *2025-12-17* I did a free trial and please DO NOT DO IT, it takes everything to cancel it, you have to email someone to do it? Hello this is so weird. This platform is definitely usefull but it’s so complicated to cancel the free trial. I cancelled it via paypal and I’m not sure if it’s gonna work. ### 1/5 — Subscription scam *2025-12-13* I have cancelled the subscription according to the help center provided by mindgrasp (instruction says to email the support center). I have emailed 2days before the free trial ends, but havent got any answer, but was charged after 3days. Its a complete scam and if you see this review or my email refund it. ### 1/5 — This is a scam *2025-12-12* I downloaded this app and purchased the annual subscription to try out the free trial for three days. I did not like the GUI and did not want to spend almost 100$ on this application so I reached out to the support team to cancel my subscription (which is so annoying why can i not cancel it in the app) and they are fully ghosting me. There hasnt been a single response and my free trial is over and now they are billing me. I want my money back and I want to cancel my subscription. It is not even useful. ### 1/5 — Impossible to Cancel, No Response From Support *2025-12-09* I tried to cancel my subscription during the free trial, but there is no clear cancellation button inside the app. I contacted customer support, but they never replied, and I still haven’t received any confirmation of my cancellation. This makes the whole process extremely unclear and stressful. A subscription service should not make cancellation this difficult or leave users without support. Very disappointing experience. ## Most critical reviews (10 lowest-rated) ### 1/5 — Subscription scam *2026-03-22* Signed up for a 5 day trial in Dec25 , since then I have been charged three times an annual subscription of $131.88. Despite numerous emails, have received no responses. Even after a PayPal intervention, after which MindGrasp committed to rectify the issue, it continues to charge the annual subscription every month. The website states my subscription status is UNDER CANCELLATION. This is a dishonest way to get funding to keep a company afloat whose product can be easily replaced with a prompt on any of the leasing AI chats. ### 1/5 — Infinite billing scam *2026-02-10, version 3.0.0* I tried to cancel my account multiple times but they did not cancel the monthly payment. Their support does not reply to emails. Also, this is obsolete now that every single consumer facing AI offers a PDF parsing feature. ### 1/5 — Scam *2026-02-03, version 3.0.0* So let’s get one thing straight I try up for the free trial and decide I don’t like it so tell me why 9 MONTHS afterwards you decide to re subscribe me without consent and then start charging me money well jokes on you I got my money back by disputing your charges as i didn’t consent to them and have fun charging a canceled card now losers ### 1/5 — Terrible customer service *2026-01-15* As other reviewers are saying, this app has the most ragebaiting cancellation steps. Even though I did everything right and have proof, they still charged the annual fee on my card. They are NOT responsible for the poor communication and want to keep the stolen money I guess. ### 1/5 — Please cancel my subscription *2026-01-10* Months of no response to my cancellation email Please cancel , I’ve requested like 5 separate emails over the last 2 months and no response while still receiving attempts to take money from my account. I’ve graduated and tried to cancel as I don’t use your platform. I’ve sent another email request to cancel again today the 10th of jan 2026, please for once respond and cancel it. I’ve emailed multiple times and sent a dm on Instagram ### 1/5 — Total scam *2026-01-09* Cancelled my membership more than a year ago, then suddenly trying to charge my account for the service I don’t even use. When trying to contact the CS, they asked to pay the withstanding fee. Total scam! ### 1/5 — Unethical Cancellation *2026-01-07* The most ridiculous cancellation process ever. It was like 6 steps with every step trying to mislead you to keeping your subscription, and at the very end the force you to fill out a form to cancel. I honestly liked the app but with how difficult they made that process is why I’m leaving a 1 star. I can’t imagine someone older who doesn’t fully understand how they are misleading and think they cancelled the subscription when in reality they were tricked into keeping it. Then a year later they are still paying something they thought they cancelled. That’s very unethical. The cancellation process should be. Do you want to cancel? Yes or No. That’s it. Not do you want to cancel? Are you sure? Ok, but clic here again to proceed, ok now click this tiny tech here. ### 1/5 — Keeps asking for payment *2026-01-06* Signed up and keep getting served the purchase subscription page again. Vibe code better. ### 1/5 — DO NOT DOWNLOAD *2026-01-04* I signed up for a free trial in September last year and I cancelled the subscription and they’re still trying to charge me for a full years subscription even though I’ve emailed them multiple times and they reassured me that it was cancelled and my card details were removed yet they’ve attempted to charge me 3 times since then! ### 1/5 — SCAM *2026-01-02, version 2.14.3* Please do NOT use this app. I canceled years ago and they’re still charging my card ## Most praised reviews (10 highest-rated) ### 5/5 — Makes reading boring textbooks more interesting *2026-02-03* I’m studying for a major licensing exam and have to read several 300 page books within 2 months. Getting through the reading has been challenging for me because the material is dense and is like that for the entirety of the book. It made reading feel overwhelming and sapped my motivation. My fiancé showed me this app and I gave it a try out of desperation to learn the material and get my license. I didn’t expect much of this app but have been pleasantly surprised at how well it breaks down the text into excellent notes and summaries! The information is finally presented to me in a way where I feel interested in learning the material without feeling overwhelmed with the thousands of pages of context I have to wade through. Don’t get me wrong, I still read the books, but now I can better hone in on what’s most important thanks to the help of the notes and summaries this app creates. The fact it can also make flashcards and practice problems of the material is an added bonus! I haven’t used the speech to text feature yet so I can’t give feedback on if that particular feature is helpful, but anything that can make reading my textbooks actually enjoyable is everything I could ask for right now. ### 5/5 — Cool *2025-11-23* I think ai helps me understand more than teachers in my Highschool lol ### 5/5 — Thank U *2025-10-24, version 2.14.1* This helped a lot, im not trying to exaggerate but it was useful when I needed it most. ### 5/5 — Saved me *2025-10-08* This app litterally saved me from failing multiple exams. It’s super simple to use, and can be downloaded on phone and computer. ### 5/5 — Good app *2025-09-30, version 2.12.0* Yes ### 5/5 — Love the mobile app *2025-07-11* Have been using the website for so long and love that they have a mobile app now ### 5/5 — Make answers a bit longer.! *2025-05-29, version 2.7.0* I wish they will not chopped the quiz answer so much, but this help me study tremendously ### 5/5 — great for college students ! *2025-05-23* Adding Mindgrasp into my study flow has helped me a lot with retention for parts of my major. I’m going into education and having an effective tool like this helps me understand the material better by breaking it down! ### 5/5 — Best learning app I have found *2025-04-23, version 2.4.2* Super intuitive and easy to use, best learning app I have found so far ### 5/5 — Best iPad app to ever exist *2025-03-30* I used goodnotes for the longest time, but this is next level. Seriously saves me so much time. Imagine every class PowerPoint you store on here has the option to have notes or practice quizzes made from them and they’re actually GOOD. AND an ai that can scan all your class ppts and answer any question. whoever developed this is a GENIUS --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*