# Mindly Therapy — Improve your mental health

> Online platform to find and book verified mental health providers for therapy. (iPhone/iPad app by Mindly.)

- Source: https://appshunter.io/ios/app/mindly-therapy/id1599105020 (this page in markdown: same URL + `.md`)
- Developer: [Mindly](https://appshunter.io/developer/1581784616)
- Category: Health & Fitness
- Price: Free
- Rating: 4.90/5 from 970 App Store ratings · 76 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 228 MB
- Languages: American English, Polish, European Spanish, Ukrainian
- Released: 2021-12-30
- Data updated: 2026-08-28
- Monetization: subscription
- User reviews in markdown: https://appshunter.io/ios/app/mindly-therapy/id1599105020/reviews.md

## What is Mindly Therapy?

Looking for the best way to find the right mental health provider for you? Mindly is more than just an app. It is a full-fledged online space that helps you easily find a provider and begin therapy in a safe and comfortable format.

We created Mindly so you can focus on what matters most — your well-being and progress — while all organizational aspects remain simple, clear, and require no extra effort. Here’s why Mindly is worth choosing:

FIND A PROVIDER WHO IS RIGHT FOR YOU
Thousands of providers work on Mindly, so you can choose the one who best matches your needs. To simplify this process, we offer a short questionnaire — based on your answers, a personalized list of recommendations will be created. The app also includes filters that allow you to select a provider based on specific criteria, if your needs change over time.

ONLY VERIFIED AND HIGHLY QUALIFIED PROVIDERS
Before booking a session, you can review the provider’s profile in detail: their education, diplomas, certificates, therapeutic methods and areas of expertise, as well as a video introduction to better understand what therapy with them is like.

CHOOSE ANY TIME THAT IS CONVENIENT FOR YOU
With Mindly, you can attend sessions at a time that suits you and go through therapy at a pace that feels comfortable. Available time slots are visible directly in the provider’s profile. Sessions can be planned up to eight weeks in advance and booked even an hour before they begin.

RESCHEDULE OR CANCEL SESSIONS WHEN NEEDED
You can reschedule or cancel a session an unlimited number of times — the only requirement is to do so at least 24 hours before the scheduled time so the provider can also plan their schedule. If unexpected or critical circumstances arise, you can always discuss rescheduling directly with your provider.

ATTEND SESSIONS ONLINE FROM ANY CONVENIENT LOCATION
We understand the pace of modern life and offer modern solutions. Mindly uses built-in video call functionality, integrated directly into the platform, so you can join sessions from any device.This allows you to attend therapy anytime and from anywhere that is convenient for you, while all video calls are guaranteed to be secure and confidential.

FAST COMMUNICATION WITH YOUR PROVIDER VIA CHAT
Mindly also offers an additional option — a built-in chat. If you have any doubts or additional questions while choosing a provider, you can message them even before booking a session and receive the information you need. Our providers are open to communication and always happy to help guide you. During therapy, you can also stay in touch with your provider between sessions, maintaining communication directly in the chat.

CHOOSE A CONVENIENT SUBSCRIPTION AND PLAN YOUR THERAPY FREELY
Mindly offers a therapy subscription system that allows you to comfortably plan and attend regular sessions. You can choose a convenient day and time and reserve it for yourself, so you do not need to book each session again — this time will already be reserved for you in the provider’s schedule. If your plans change, you can easily reschedule or cancel sessions. And if you decide to take a break, you can delay your subscription renewal or cancel it at any time. With Mindly, you can attend therapy at your own pace while maintaining consistency in the therapeutic process.

CARE TEAM
At Mindly, we treat every user with care and attention. Our support team is available every day and will gladly help with any request — whether it’s technical matters, billing questions, or help choosing a provider. Our care team will be with you shortly!

## Key features

- Personalized provider recommendations
- Verified and qualified therapists
- Flexible scheduling options
- Secure online video sessions
- In-app chat for communication
- Subscription-based therapy planning

## What do users think of Mindly Therapy?

Overall sentiment: neutral

**Pros**

- 👍 User-friendly app
- 🚀 Flexible scheduling
- 💰 Affordable pricing
- 🔍 Easy to find therapists
- 🧠 Helpful therapists

**Cons**

- 🐛 Frequent app crashes
- 🔍 Poor therapist vetting
- 💰 Inflexible subscription model
- 🔇 Audio/video issues
- 🕰️ Too many updates

**Commonly reported bugs**

- App freezes on question screens
- Profiles not loading properly
- Notifications not working
- Billing issues

**Most requested features**

- Calendar integration
- Ability to purchase single sessions
- More language options
- Improved therapist filtering

## Recent user reviews (10 of 76)

All indexed reviews: https://appshunter.io/ios/app/mindly-therapy/id1599105020/reviews.md

### 1/5 — Support team

*2026-08-04*

Support team is the worst I ever seen and experienced. Very rude and unprofessional. People please be aware and try to find another service. Just shocked. If the owners or managers would like to know more - ready to provide details.

Update 08/04. I find it amusing that the support team thinks a refund is a form of support. In reality, refunding unspent money is their responsibility.

What's even more concerning is the subpar support service and unprofessional level of support. Who will compensate me for the time wasted dealing with this?

People don’t waste your time here.

**Developer response:** Thank you for your feedback.

We were able to locate your request to our Support Team and would like to confirm that your request has been fully resolved by the responsible team. We can also see that all questions and concerns have been addressed ✅ If you have any remaining questions or concerns, please don’t hesitate to contact us. We’ll be happy to assist you.

### 1/5 — Support team

*2026-07-23*

Support team is the worst I ever seen and experienced. Very rude and unprofessional. People please be aware and try to find another service. Just shocked. If the owners or managers would like to know more - ready to provide details.

### 1/5 — Confused and thrown for a loop

*2026-07-13*

Why is the platform all in English, and when I choose that at the beginning of sign up and then it said English is unavailable but I can continue in Ukrainian?!  I’m totally lost!! And confused

**Developer response:** Thank you for your feedback 💚 The English version of the app is currently being rolled out, and we hope it will be available soon ✨ If you have any questions or concerns, please feel free to contact us through the in-app support — we'll be happy to help 😊

### 1/5 — Cancelación sin previo aviso

*2026-06-29*

Honestamente, horrible, agende una cita con un terapista o psicólogo como se diga era la primera vez que agendado, me mandó 15 minutos antes mensaje diciendo que no iba a poder estar en la cita que porque no tenía sesión ya había pagado todo por adelantado no canceló la cita el, quería que lo hiciera yo, y sin preguntarme re agendo mi cita, yo sólo quiero mi reembolso, honestamente pésimo servicio.

**Developer response:** Gracias por su comentario 🌿 Lamentamos que se haya producido esta situación.

Permítanos señalar que, en caso de cancelar la sesión de prueba por su parte, el reembolso se inicia automáticamente 💳 Si aún no ha recibido el reembolso, por favor, cree una solicitud para nuestro equipo de soporte para que podamos revisar la situación con más detalle y ayudarle 📧

### 1/5 — Good concept, ruined by greed and poor support

*2026-05-23*

My 1-star rating goes strictly to the app itself and the development team. The idea is excellent and highly needed these days. Yes, the app has a very simple interface and is easy to navigate. However, the subscription system is incredibly complex and confusing, made worse by a completely uninformative UI. On top of that, the support team clearly aims to close tickets as fast as possible rather than actually solve the user's problem, which leaves a really bad impression.

**Developer response:** Thank you for your feedback 😊 We’re sorry to hear about your experience. We’ve checked the information, but unfortunately, we couldn’t find any request to our support team under the nickname mentioned in the review. Could you please share your ticket number so we can look into the situation in more detail and assist you? 🌷

We strive to make the therapy process and subscription model as convenient and flexible as possible. Sessions can be booked up to 8 weeks in advance, as well as rescheduled or canceled an unlimited number of times. At the same time, any booked sessions always remain available for attendance ✅ If you decide to stop therapy or continue with another specialist, we provide refunds for unused sessions.

Information about how the platform works is always available in open access. In particular, you can review it in our “Terms and Conditions” before starting to use the app and completing registration. This information is also available in articles within the app ✨

### 3/5 — 50/50

*2026-03-12*

сама ідея застосунку дуже крута, я - як клієнт, рада можливості вибирати психологів і бути на сесіях через застосунок. 
Тепер до мінусів: 
1. Мобільна версія дуже багована. Функції працюють через раз, часто бувають глюки, через які я не можу нормально виконувати потрібні дії в застосунку. Після звернення до тех підтримки щодо конкретної помилки, нічого не змінилось.
2. Не вистачає інтеграції google календаря. Було б круто, якби ви додали це. Не критично, але не зручно в свій календар вносити вручну.

**Developer response:** Дякуємо за відгук 🌸 Якщо ви повідомляли нашу команду підтримки щодо проблеми, будь ласка, будьте певні, що вона була зафіксована ✅ Оскільки усі задачі розглядаються згідно критичності та пріоритетності, вирішення може зайняти певний час. Якщо виникають будь-які труднощі, будь ласка, напишіть нашій команді підтримки додатково - залюбки допоможемо 💖 Раді повідомити, що інтеграція з Google календарем доступна у додатку. Детальні кроки як додати інтеграцію ви можете переглянути у додатку, розділі Служба підтримки - Допомога - у статті: "Як підключити синхронізацію з Google Calendar?" 🤗

### 4/5 — Good app, great value

*2026-02-06*

It would be great if the app sent a notification to remind you to book your next session. This would be very helpful in case you forget to do it. Also It would be good to have proper version for iPad

**Developer response:** Andrii, thank you for your feedback regarding the additional reminders about booking sessions — we will pass it on to our product team 🤗
Regarding the app’s performance on iPad, please create a support request in the app and share a few more details with our team — we’ll be happy to assist you 💛

### 5/5 — Valoración de la app

*2026-01-19, version 9.1.2*

Está app ha sido muy buena para mi ya que es demasiado flexible en horarios y se ajusta en presupuestos. Igualmente los psicólogos han sido muy profesionales

### 1/5 — Clearly not vetted therapists

*2025-11-14*

When I was asked to join a therapy session of my wife (she is the one that had the primary session with her therapist and her therapist suggested I join for one joint session) I was attacked in every possibly way by the Ukrainian therapist named Anna.  She frequently interrupted me after I tried answering her questions. When her voice became hostile I realized she is no therapist- she is a broken mentally ill person who by her own accounts endured abuse by her drunken father.  I urge everyone reading this- stay away from this app and this company, while some specialists on there are good you are most likely to run into very dangerous psychopaths because mindly doesn’t mind having them as long as money is made.  The real solution is using state certified specialists that are rigorously vetted.

**Developer response:** Thank you for your feedback 💛

All specialists on our platform always undergo thorough verification. You can always check a specialist’s qualifications and the documents confirming their right to provide the relevant services in their profile 🌷

We have checked the information, but unfortunately, we cannot find your request under the username mentioned in the review. Please contact our support team in the app so that we can review the situation in more detail and assist you ✨

### 1/5 — Шахраї

*2025-10-16, version 8.70.0*

Не рекомендую! Сеанс із Яною Щ. не відбувся — гроші списали одразу, але жодного зв’язку далі не було. Підтримка повністю ігнорує звернення, гроші повертати не збираються. Поведінка команди схожа на шахрайство. Дуже розчарована сервісом.

## Frequently asked questions about Mindly Therapy

### What is Mindly Therapy?

Mindly Therapy is an online platform designed to help you find and connect with verified mental health providers for therapy. It offers a comprehensive space to discover therapists, book sessions, and attend them online from any convenient location.

### How does Mindly Therapy help me find a provider?

The app provides a short questionnaire to understand your needs, generating personalized recommendations. You can also use filters to search for providers based on specific criteria, ensuring you find a match for your unique requirements.

### What are the costs associated with Mindly Therapy?

Mindly Therapy operates on a subscription system, allowing you to plan and attend regular therapy sessions comfortably. Specific subscription details and pricing are available within the app.

### Can I attend therapy sessions from anywhere?

Yes, Mindly Therapy utilizes built-in video call functionality, enabling you to attend secure and confidential sessions from any device and any convenient location. This flexibility ensures therapy fits into your modern lifestyle.

### What if I need to reschedule or cancel a session?

You can reschedule or cancel sessions an unlimited number of times as long as it's at least 24 hours before the scheduled time. If unexpected circumstances arise, you can discuss rescheduling directly with your provider.

## Version history (last 5 releases)

### 9.21.0 — 2026-08-25

Redesigned schedule page for a clearer view of your sessions.
Stability improvements and bug fixes.

### 9.20.0 — 2026-08-10

- Support for internal and external links in chat.
- Improved notification permission prompt in chat.
- Improved subscription purchase screen for couple therapy.
- Bug fixes and improvements.

### 9.19.1 — 2026-07-30

General bug fixes and performance improvements

### 9.19.0 — 2026-07-28

- Redesigned notification permission request with new banners and updated modals.
- Updated checkout flow to streamline payment and contract signing.
- Addressed session booking errors and session status display issues.

### 9.18.0 — 2026-07-17

Introudced improved design for specialist profile
Fixed issues with trial session bookings and day/time filter UX.

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## More apps by Mindly

- [Mindly Therapist](https://appshunter.io/ios/app/mindly-therapist/id1601504157)

All apps by Mindly: https://appshunter.io/developer/1581784616

## Related topics

[mind therapy](https://appshunter.io/ios/topics/mind-therapy) · [therapy corner guardian](https://appshunter.io/ios/topics/therapy-corner-guardian)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*