# Mindshine: Mental Health Coach — user reviews > 71 indexed App Store user reviews of Mindshine by Greator GmbH, rated 4.70/5 from 238 ratings. - Source: https://appshunter.io/ios/app/mindshine-mental-health-coach/id1436991158/reviews - App overview in markdown: https://appshunter.io/ios/app/mindshine-mental-health-coach/id1436991158.md - Rating breakdown: 5★ 213 · 4★ 6 · 3★ 3 · 2★ 4 · 1★ 12 ## What do users think of Mindshine? Overall sentiment: mixed **Pros** - 😊 Effective mental health exercises and techniques - 👍 Easy to use and intuitive interface - 🎯 Practical daily routines and structured programs - 💭 Interactive journaling and reflection features - 🧘 Helpful for anxiety, stress, and negative thought patterns - ⏱️ Quick sessions that fit into busy schedules - 🎓 Comprehensive content covering various mental health topics - 🗣️ Soothing and supportive coaching guidance - 🔄 Progressive learning with interconnected techniques - 💰 Generous free version with substantial content **Cons** - 🐛 Frequent app crashes and freezing issues - 📱 Poor iPad compatibility (iPhone-only layout) - 🔐 Billing and subscription problems - 📞 Unresponsive customer support - 🔄 Progress not saved in courses - 🎯 Limited mood tracker emotions - 🔊 Clinical narrator voice lacks warmth - 🚫 Paywall blocking free users from content - 🔄 Automatic resubscription after cancellation - ⚠️ Misleading trial and billing practices **Commonly reported bugs** - App crashes on launch - Constant crashing when opened - Screen freezing, especially in mood tracker - Loading page gets stuck indefinitely - Logo repeats and prevents app from opening after initial install - COVID-19 screen blocks account creation with no scroll option - Subscription activation not working after payment **Most requested features** - Search feature for courses - Additional mood tracker emotions or 'other' option - Progress tracking and saving for courses - More journaling prompts for specific life scenarios - Softer, more soothing narrator voice for meditations - iPad-optimized app design - Clearer trial period reminders before billing ## Newest reviews (10 of 71) ### 4/5 — Great courses and app *2023-09-25, version 4.2.4* Great app but please add a search feature! It’s so basic but sometimes it’s hard to find the exact course I’m looking for ### 3/5 — Needs improvements *2023-04-02, version 4.0.6* So I’ve been subscribed for a while and there are alot of positives about this app. The courses and techniques are great - they provide little text boxes within the exercises for you to add thoughts/journal and look back at in future. It’s a great way to really engage in the activity and it makes it easy to take a few mins out of the day to complete one and reframe or resolve worries that you’re experiencing in the moment. After using it for a bit, i noticed there were many areas that could improvements. There’s for some reason quite a lot of screen freezing, especially when using the mood tracker so a lot of refreshing is needed when using the app. I think the mood tracker could use some more emotions or at least an “other” option because it doesn’t really cover many feelings. The courses also don’t appear to save progress, so when I come back to a course to complete it, it doesn’t have a record of the exercises I’ve already done and just refreshes which is slightly annoying. ### 2/5 — Could be so useful *2023-03-07* This only opens the first time I install it. I’ve installed it 3 times and it’s only opened those times. Any time after, the logo keeps repeating and it never proceeds to the app. **Developer response:** Hello Brand3lynn, thanks for your feedback, we are sorry you were experiencing technical difficulties. Since your concern, we have released new versions of the app that should have resolved this bug. Please let us know whether it works for you now and feel free to contact our user support any time through our App or webpage. All the best, Monika from Mindshine ### 4/5 — Truly amazing *2022-06-11, version 3.0.6* I think this app is absolutely incredible, and I would highly recommend it to anyone looking into not just wellness but also mind training in general. The one thing I could say critically is that, during meditation courses and sessions - the voice of the coach/narrator is quite clinical at times, and can take you out of focus on a good breathing exercise. For many users of other good meditation apps, the voices tend to be very soothing, rhythmic, and aligned with the meditative experience. I found myself getting frustrated that this voice was, unexpectedly and matter-of-factly, interjecting (sometimes with assumptions that it’s not going well - “struggling to concentrate, don’t worry”) through the exercise. I’d love this app 100% (instead of 99%) if it just incorporated a little more softness and calmness into the meditative voiceovers. All in all it’s an amazing app and I’ll remain a happy paying customer. ### 5/5 — Love *2022-05-16, version 3.0.5* Love ### 2/5 — Not really made for iPads, it seems :-( *2022-04-30* I downloaded the app, but it is only horizontally-opposed on my iPad screen, the way that apps designed only for the iPhone appear. It is awkward to use my 12-inch iPad standing on its short end - nobody really does that with their larger tablets. Disappointing - I wanted to try this app. Deleted it off my iPad. **Developer response:** Dear Tutored, we are very sorry to hear. But since we are quite a young company, the App is not available on special iPad formats. Since all our exercises are audio-guided, the screens size does not have a big impact on the usage. Maybe you would want to give it a try on mobile? We would be happy to see you in the app some time again :) ### 5/5 — Best tool for happiness *2022-03-19, version 2.10.12* Love this app and use it daily. Like most things you get out of it what you put in but this app is a powerful tool for helping me live a happier life everyday. I found enough content in the free version to get a solid experience with enhanced happiness. The pro version is even better. Some of the routines and sessions are repeated in different places but as happiness is a “practice” I find repetition beneficial. ### 5/5 — Super helpful *2022-03-16* I love that they have a wide array of techniques to help you rewire your brain, create healthy coping mechanisms, and reduce stress! 10/10! I’m 3 days in and it’s already helping me to recognize and reframe negative thoughts when before I would just stew in them. **Developer response:** Dear Alykdavis, thank you so much for your kind review! We really appreciate it and we are so happy we can help you think more positive. Keep it going and let your mind shine! ### 3/5 — Can’t sign up *2022-02-22, version 2.10.9* The app continuously crashes, can’t sign up. Deleted. ### 5/5 — Important question *2022-02-22* Before I commit, does this charge weekly or one big fee at a time? **Developer response:** enter a nickname--, thanks for your question. The payment amount gets charged once, so one big fee at a time. You can choose between a 3 and a 12 month subscription - so you could also just start with 3 months in the beginning :) We hope that you will like the app and that it helps you reach your goals! ## Most critical reviews (10 lowest-rated) ### 1/5 — The app has crashed on me and won't let me access it *2024-06-23, version 4.3.3* I tried it out for a week and I liked it. A day or two after I paid for the app, it crashed on me and never recovered. I emailed support, but no one has responded to me. Can someone help me get back on the app? I'd love to use it. If I cannot use the app, I'd like to receive a refund. ### 1/5 — Constant crashing *2024-06-23, version 4.3.3* App crashes everytime it’s opened without fail ### 1/5 — Automatically resubscribed even when I cancelled *2024-05-06, version 4.3.1* I have cancelled this subscription and deleted the app and 2 years later now I’ve been charged for a new subscription even though I don’t even have the app downloaded in my phone Please get in touch with me why this is happened because nobody has got in touch with me. I could say this is a big scam!!! ### 1/5 — Good app terrible customer service *2024-04-04, version 4.3.0* I wanted to try this app, and signed up for the one week free trial because it said that it would send a reminder to cancel before being billed for the full year. Long story short - there was no reminder and I was charged for the full amount. The app states that I have 14 days to request and receive a full refund. I emailed them with screenshots of the charges the same day I was charge, which is almost a week ago now and I have not received a response whatsoever. I would likely have paid happily for this app in the future, but knowing now how impossible it is to connect with anyone, I definitely will not be. ### 1/5 — Pitiful *2022-04-17, version 3.0.0* Wanted to try out this app, but can’t do anything without upgrading to pro plan. Terrible experience, exactly the opposite of what I was hoping for ### 1/5 — It was going good *2022-04-15* I’ve had this app for about a month now and it was going great until all of a sudden today it told me I needed to get the premium version to do the routines I’ve already been doing this whole time for free😐 I’m honestly so sick of these “self care apps” only caring about people’s money and not actual self care it’s disgusting. **Developer response:** Hailey Montrot, we are very sorry to hear! We are certain that you can still benefit a lot from the free version of Mindshine, there is still a lot in there to do! We hope to see you again some time in the app! ### 1/5 — Update (April 14) impractical for non-subscribers *2022-04-14, version 3.0.0* What used to be a great app has become unusable on April 14, 2022. Users without a subscription will find it difficult to benefit from this app. Moreover, the “update to Mindshine pro” button was made more salient than before. Sad to delete. ### 1/5 — WARNING *2022-02-16, version 2.10.7* Be very wary. I took out a 14 day trial and despite unsubscribing on day one and emailing them. £57.99 still came out of my account after about 3 days. This is highly unacceptable and it has caused me financial stress ### 1/5 — Calling Buddha a fat bloke *2022-02-10, version 2.10.6* Extremely insensitive, making fun of a renowned personality and making fun of fat people i.e. body shamming — that’s not cool, very rude, disgusting actually — very strong accent as well, prefer American accent since it’s easier and more clear to understand “mate”. ### 1/5 — Bad experience *2022-02-10* Beware of this App! It charges you offering free trial but then makes claim on your account. It was a trial version for 14 days. The 14 days have not expired yet. The amount taken needs to be refunded as I was trying trial version and there was no indication that I will be charged for using trial version of this application. **Developer response:** kleodoscope, we are very sorry! We recently had a technical error there, so you were unfortunately charged by mistake. Please contact our support, we are more than happy to sort it out and refund the payment. Apologies from our team. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2023-09-14, version 4.2.3* Nice mental health exercises and really easy to use. I enjoy it a lot. ### 5/5 — The most helpful app *2023-07-12, version 4.1.2* The best coaching app so far I’ve found. ### 5/5 — Ein fantastischer Gefährte zur mentalen Gesundheit *2023-05-19, version 4.0.8* Ich liebe Mindshine!! Die Übungen helfen mir mit alltäglichen Herausforderungen sowie meinen mental health Zielen - insbesondere die Atemübungen! ### 5/5 — Super helpful *2023-02-13* This app helps me daily. Sometimes you need a coach to just talk you thru steps on how to process certain emotions. I love to read but sometimes I need a voice in my head other than my own and this is perfect for that. Wise insight and useful tools to help you thru. The Mighty Mornings help start my day off right. Highly recommended. **Developer response:** Hey WAHM MBA, thank you so much for your review! We are happy you like the app - that is what keeps us going! All the best, Monika from Mindshine ### 5/5 — Amazing *2023-01-24, version 4.0.0* I love this app, so many tools to utilise, I suffering with poor mental health at times and this app really helps me to put things into perspective and helps me to feel so much calmer ### 5/5 — The app my soul needed *2022-11-15, version 3.1.3* This app feels like a hug for the soul. I love it, and find myself opening the app more than I open social media. Would highly recommended if you want to feel better, happier, lighter, and more free. I hope they continue producing content, maybe more journaling prompts for specific scenarios/life events? ### 5/5 — Great App *2022-07-25, version 3.0.11* This is one of the greatest apps! I remember 2 years back they made the app completely free to help people fight covid. That helped me a lot and once when I get the opportunity to contribute my gratitude to the app, I upgraded to the lifetime membership. The app is real life changer for me ### 5/5 — Loving it! *2022-06-25* Quick start for my morning routine. **Developer response:** Lules2002, thanks for your great review. We are happy you like the app! ### 5/5 — You’re not entitled to everything being free *2022-06-14, version 3.0.6* This is a great app. Had to add a 5 star rating to offset the one stars because of the complaints people had to spend money. This doesn’t make an app a one star. Go volunteer for free as your career and see if it puts food on the table. ### 5/5 — Great app so far. Love the small tasks *2022-06-14, version 3.0.6* Worth upgrading --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*