# MindTech Waiter > MindTech Waiter (iPhone/iPad app by MIND TECHNOLOGY, TOO.) - Source: https://appshunter.io/ios/app/mindtech-waiter/id6759621527 (this page in markdown: same URL + `.md`) - Developer: [MIND TECHNOLOGY, TOO](https://appshunter.io/developer/1879849067) - Category: Business, Productivity - Price: Free - Age rating: 17+ - Requires: iOS 17 · 6 MB - Languages: American English, Kazakh, Russian - Released: 2026-03-09 - Data updated: 2026-10-24 ## What is MindTech Waiter? MindTech Waiter is a corporate application designed to automate restaurant service and organize staff workflows for HoReCa venues. The application is designed for waiters, administrators, and managers and works together with the MindTech SSP platform, bringing guest service calls, orders, staff shifts, restaurant POS system integration, and service workflows into a single ecosystem. Key Features • Receive and handle guest service calls in real time • Create new orders directly from a mobile device • View and manage active venue orders • Add new items to existing orders • Work with waiter-created orders and guest QR orders • Browse menus, categories, items, and modifiers • Select modifiers when adding items to an order • Select serving courses for individual order items • Add comments to individual order items • Print a pre-check for an active order directly from the application • Support loyalty cards when creating an order • Enter a loyalty card number manually or scan its QR code using the device camera • View information about the table, assigned employee, order contents, and current order status • Manage employee work shifts • Receive push notifications about new service calls, orders, and operational events • Detect staff arrival at the appropriate table • Support background Bluetooth beacon monitoring for active service calls • Synchronize service calls, orders, and operational events in real time • Automatically update data when changes occur in the restaurant POS system • View performance metrics and service analytics • Integrate with restaurant POS systems Order Management MindTech Waiter allows restaurant employees to work with orders directly from their iPhone. A waiter can create a new order for a selected table, choose items from the menu, select the required modifiers and serving course, add comments to individual items, and send the order to the restaurant POS system. For an existing order, an employee can view its contents and current status, add additional items, and send a command to print a pre-check. Order changes are synchronized between MindTech Waiter, the MindTech SSP platform, and the connected restaurant POS system. Service Automation MindTech Waiter helps reduce the number of manual actions required from restaurant staff. When a service call is received, the assigned employee receives a notification, and the system can detect their arrival at the corresponding table using a Bluetooth beacon installed at the venue. Background beacon monitoring is used to support active service calls, including when the application is running in the background or the device is locked. This helps automate service response time tracking and provides more accurate information about the service process without requiring employees to constantly interact with their phones. Restaurant System Synchronization The application works together with the MindTech SSP server platform and connected restaurant POS systems. Orders, order status changes, table information, menus, and other operational data are synchronized between the systems, allowing employees to use the mobile application as part of the venue's unified operational workflow. Important MindTech Waiter is a closed corporate B2B application intended exclusively for authorized employees of venues connected to the MindTech platform. The application is not a public service for restaurant guests, a marketplace, or a social platform. A corporate account created and provided by the administration of a participating venue is required to sign in. Available application features depend on the employee's role and the configuration of the specific venue. ## Is MindTech Waiter safe? Not enough ratings yet to assess MindTech Waiter. ## Is MindTech Waiter legit? MindTech Waiter has limited verification signals. The AppsHunter Legitimacy Score for MindTech Waiter is 58 out of 100 points across 7 verification signals from App Store and developer data. ## Version history (last 5 releases) ### 2.4.0 — 2026-09-10 • Added full support for English, Russian, and Kazakh languages. • Added an in-app language selector in the Profile screen. • Improved localization across staff management, shifts, orders, guest calls, complaints, archive, and system screens. • Improved guest complaint management for authorized administrators and directors. • Improved order management and restaurant staff workflows. • Improved interface consistency, performance, and application stability. • Fixed minor UI and localization issues. ### 2.3.1 — 2026-09-07 • Добавлена работа с обращениями и жалобами гостей для администраторов и директоров. • Улучшена обработка и закрытие вызовов администратора. • Улучшена работа сервисных вызовов в заведениях без Bluetooth-меток. • Улучшена синхронизация заказов и взаимодействие с ресторанной POS-системой. • Повышены стабильность, производительность и надёжность приложения. ### 2.3.0 — 2026-09-02 Это обновление расширяет возможности работы сотрудников с ресторанными заказами непосредственно из приложения. • Добавлена возможность печатать пречек по активному заказу непосредственно из приложения. • Добавлена поддержка карты лояльности гостя при создании нового заказа. • Добавлена возможность ввести номер карты лояльности вручную. • Добавлено сканирование QR-кода карты лояльности с помощью камеры устройства для быстрого заполнения номера карты при создании заказа. • Улучшен процесс создания новых заказов с мобильного устройства. • Улучшена работа с позициями заказа, модификаторами, курсами подачи и комментариями к блюдам. • Улучшена работа с активными заказами и добавлением новых позиций в существующий заказ. • Улучшена синхронизация заказов и изменений их состояния с ресторанной POS-системой. • Улучшена стабильность и надежность работы приложения. ### 2.2.1 — 2026-08-31 Улучшили работу с заказами и добавление новых позиций в существующий заказ. Улучшили выбор модификаторов и работу с обязательными вариантами. Добавили более удобный просмотр выбранных позиций перед отправкой заказа. Улучшили управление количеством блюд и отображение итоговой суммы. Ограничили работу с заказами и вызовами при закрытой смене. Улучшили отображение состояния смены в разных разделах приложения. Улучшили синхронизацию данных с ресторанной системой. Повысили стабильность и производительность приложения. ### 2.2.0 — 2026-08-27 • Добавлена работа с заказами прямо в приложении • Добавлено создание новых заказов и добавление позиций в существующие • Добавлены выбор модификаторов, курсов подачи и комментарии к блюдам • Добавлена интеграция заказов с ресторанной POS-системой • Добавлена настройка персонального PIN-кода iiko в профиле сотрудника • Улучшена синхронизация заказов и рабочих событий в реальном времени • Улучшена стабильность и производительность приложения ## Apps similar to MindTech Waiter | App | Rating | Price | Category | | --- | --- | --- | --- | | [Mezzome](https://appshunter.io/ios/app/mezzome/id6752422560) | — | Free | Business | | [FlipPoint](https://appshunter.io/ios/app/flippoint/id6496356452) | — | Free | Business | | [КНП ИСНА](https://appshunter.io/ios/app/id6755051626) | — | Free | Business | | [iRECA: Waiter](https://appshunter.io/ios/app/ireca-waiter/id1128231652) | — | Free | Business | | [Кабинет респондента](https://appshunter.io/ios/app/id1457806543) | — | Free | Business | | [Restik Admin Lite](https://appshunter.io/ios/app/restik-admin-lite/id1161239945) | — | Free | Business | --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-24.*