# Ministra Player — user reviews > 168 indexed App Store user reviews of Ministra Player by Infomir, rated 1.50/5 from 73 ratings. - Source: https://appshunter.io/ios/app/ministra-player/id1297881833/reviews - App overview in markdown: https://appshunter.io/ios/app/ministra-player/id1297881833.md - Rating breakdown: 5★ 6 · 4★ 1 · 3★ 2 · 2★ 7 · 1★ 57 ## What do users think of Ministra Player? Overall sentiment: negative **Pros** - 🚀 Great interface - 💡 Apt caption for the app **Cons** - 🐛 Constant playback errors - 🔒 Logging out every 30 minutes - 🔒 Asking to login again - ⚠️ Worst customer support - 🐛 Very hard to set up - 🐛 Always gives errors - 🐛 No channels working - 🐛 Blank screens - 🐛 Playback error - 🐛 Playback error every time - 🐛 Logging out constantly - 🐛 Chromecast not working - 🐛 Subscription required for each device - 🐛 No files supported - ⚠️ No customer service - 🐛 Playback errors frequently - 🐛 Crashes on iOS 16 - 🐛 Session expired every 30 minutes - 🐛 Playback error on WiFi - 🐛 Kicks out every hour of streaming - 🐛 Crashes in the middle of watching - 🐛 Stops playing after an hour - 🐛 Chromecast casting issues - 🐛 Unknown error - 🐛 Not working on Apple TV with tvOS 14 - 🐛 Logging out after 30 minutes **Commonly reported bugs** - Playback errors - Logging out issues - Compatibility issues with iOS 16 and tvOS 14 - Chromecast not working - Unknown errors **Most requested features** - Airplay support - Caching channel list - Ability to watch beyond 100 episodes - Chromecast support for catch-up content ## Newest reviews (18 of 168) ### 1/5 — Always not working *2024-06-29* App never works properly Last update a year ago ### 1/5 — Blank screen *2024-05-15* Just purchased absolute rubbish doesn’t work just blank screens Waste of money ### 1/5 — Playback Error *2024-03-31, version 1.24* Initially never had issues but lately I have issues with playback error. It doesn’t load anything at all ### 1/5 — Playback Error every time *2024-01-01* This was working fine for a while. For the past couple of weeks it stopped working with a playback error constantly popping up. This is a trash app ### 1/5 — Greedy for money *2023-12-14* I buy a subscription for my Roku tv and when I’m installing in my iPad it is again asking for subscription. If we are paying for subscription we should be able to use it anywhere. You can limit the multi screen at a time but should provide viewing across the devices. I’m really unhappy with your services and soon going to end my subscription. ### 1/5 — Playback error *2023-10-20* Had Ministra player on my Roku tv with no problems. Now purchased a subscription on my iPad and no problems during trail period. I am now charged for annual subscription and since then, all I get is playback error. Still everything works on Roku tv, so provider confirmed it is problem with Ministra player. Fix this problem immediately. Why did it work during trail period and now stopped working after being charged **Developer response:** Hi, the subscription model is only for new customers. Previous customers which acquired a License Key through in app purchase or on our website are not affected in any way by this update. In any case if you feel like something went wrong feel free to drop us a line on infomir.dev@gmail.com and we will double check to see if there might have been an issue and fix it for you. Regards Infomir ### 1/5 — Worst app ever seen *2023-10-10* I paid 17$ for this scrap and it always pops me an error saying playback error and some time someone logged into my account. At least reply for the reviews you idiots just stealing the money. ### 1/5 — Channel changing *2023-09-05* Using on IPAD If you channel surf, the channels stop loading after you surfed 5 channels. Contacted ny iptv provider abiut the glitch and i am told that this issue is the responsibility of the app development team. So fix it or refund me. Thanks ### 1/5 — Hooooorible! 🥵 *2023-08-30, version 1.24* This company seems to want your money BUT don’t want to do anything with you after that!🥵 ### 1/5 — Video player stopped playing completely *2023-08-18* Guys, , please advise what to do as none of the video programs is now playing. Everything gives ‘Playback Error’? After charging us, you seem to have completely withdrawn support. What a shame and pity? Please be honest and respond at least. **Developer response:** Hello, our apologies for the inconvenience! Please, contact our Service Desk at wiki.infomir.eu/eng/faq and give us your portal URL. We will try to investigate the issue. ### 1/5 — Very bad experience *2023-08-07* Using version 1.24 unless there is another updated version and facing all sorts of problems esp none of the video club videos playing and giving playback errors. And the chronic problems remain that stop playing after few minutes with the message someone has logged into your account. Developers are requested to take action as we are paying for it but not getting the service we want. **Developer response:** Hello, our apologies for the inconvenience! Please, contact our Service Desk at wiki.infomir.eu/eng/faq and give us your portal URL. We will try to investigate the issue. ### 1/5 — Should be removed from app store *2023-06-21* This is complete scam. ### 1/5 — Useless *2023-06-10* Playback doesn’t work so can’t stream channels. ### 1/5 — Videos Quality is bad and needs update *2023-04-20* Sound and video have major glitch and lag problems on the Apple TV. There’s been no fix or update for the last few years. App maker is not serious about this app’s success. **Developer response:** Thank you for your feedback, Neil! ### 1/5 — Chromecast *2023-04-08, version 1.24* Hey guy’s recently i m facing a problem with chromecast ut couldn’t connect with tv anymore i try other apps they are working fine perfectly ### 1/5 — Не работает *2023-02-24* Не подключается к сервису ### 1/5 — Waste of time and money on this *2023-02-24, version 1.24* I don’t understand how come they thought subscribers would pay $16.99 per year for this crap… I always have trouble with playing this…it just hangs on and I’m not sure what’s happening. Also please let me know what is license key payment of $29.99. Is it a one-time payment for lifetime instead of yearly payment of $16.99 ### 1/5 — Не работает с сервисом EdemTV *2023-02-19* Оценить не смог, т.к. дальше логина не прошел. ## Most critical reviews (10 lowest-rated) ### 1/5 — Очень плохо *2026-07-04* Взяли и заблокировали аккаунт. Узнать почему невозможно! **Developer response:** Добрый день, вы можете обратиться к вашему IPTV провайдеру с просьбой предоставить вам еще одну учетную запись для планшета. ### 1/5 — Not working now *2025-12-13* Before it was working good but not working I don’t know why ### 1/5 — Constant playback errors *2025-10-11* This app has a great interface compared to other iptv apps. The caption of this app is so apt. However, there are constant playback errors. This app has no issues playing the content today and same content played tomorrow bombs every few mins. This constant annoyance causes a lot of frustration especially when app is a paid one. This is un-acceptable for a paid app. Stop acting like this is a free app which is expected to be buggy. Either fix these issues or refund my subscription. ### 1/5 — Keeping logging off *2025-07-01* I am facing the same issue that app keeps logging me out and asked me to login again. This is very annoying and really a very bad experience for a paid app. I request you to please fix it ASAP. Thanks ### 1/5 — Worst Customer support *2025-06-05* I subscribed for ministra player through roku tv and money also deducted but when I open app it says subscription could not be completed already raised ticket CTS-14401 but no update ### 1/5 — Tv *2025-02-27, version 1.24* Very hard to setup ### 1/5 — TRASH!!!!! *2025-01-22, version 1.24* Always gives error to switch to custom player and when switched it gives playback error. ### 1/5 — Poor *2025-01-14* No channels are working and haven’t been working for nearly 2 weeks. Starting to feel like a waste of money. Getting to end of my tether ### 1/5 — Не работает *2024-10-02* Не подключается к серверу ### 1/5 — Don’t buy this app *2024-07-25* Garbage app don’t pay to this app even in trial period works all good actual problems start after trial period every time just see playback error this app is here to just take money from you without any services all theft here I lost my one year subscription money What a scam with me Garbage Garbage Garbage ## Most praised reviews (10 highest-rated) ### 5/5 — Love it *2025-11-28* Hi I don’t know why all the bad comments. Have had this player for almost 4 years have had no issues. No buffering or anything. Could be the service what others are using?!? 👍🏻 to great service. ### 5/5 — PK *2023-03-28, version 1.24* Best ever, I love it ### 5/5 — Xxx *2022-07-23* Excellent quality ### 5/5 — Fee *2022-07-01, version 1.22* Wasnt ministra player free ? It has nothing to do with licence, what shows after puting the info is 1 year $21.99 or $2.49 a month…. When the app use to be free… Just previous update changed this… ### 5/5 — Хорошее приложение *2022-04-23* Приложение хорошее, без рекламы и лишнего, вход в аккаунт автоматический после первого входа (хотя у меня на ТВ-приставке нужно вбивать все данные каждый раз при входе в приложение). Есть пару недочетов, с которыми можно смириться. Например, хотелось бы увидеть автоматическое определение масштаба, чтобы не менять этот параметр вручную. И когда заходишь в аккаунт, каналы не отображаются сразу, нужно подождать пару секунд, но в этот момент на экране не происходит никаких действий, сигнализирующих о том, что идет загрузка (первые пользователи могут подумать, что ничего не происходит). **Developer response:** Большое спасибо за ваш отзыв! ### 5/5 — minsitra *2022-04-22* gud app to watch everything **Developer response:** Your feedback is appreciated! ### 5/5 — Playback error *2022-03-12, version 1.12* It gives playback error often needs to get that fixed asap or please update how can be troubleshoot. Otherwise i love the app ### 5/5 — App not available *2021-12-13, version 1.12* Hey i use Ministra player on roku tv but it is not available now .. i need it help me ? ### 5/5 — Issues with Apple TV tvos14 *2020-09-19, version 1.12* After upgrading the the Apple TV to TVOS 14 the app has stopped working. It just does not open. This though is working fine on a iPad ios14. Maybe a tweak is required for the TVOS14 and will appreciate a fix at the earliest. Thanks ### 5/5 — Excellent app *2019-10-27, version 1.9* Keep up the good work --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*