# Mint: Budget & Expense Manager — user reviews > 54 indexed App Store user reviews of Mint by Mint.com, rated 4.80/5 from 794,296 ratings. - Source: https://appshunter.io/ios/app/mint-budget-and-expense-manager/id300238550/reviews - App overview in markdown: https://appshunter.io/ios/app/mint-budget-and-expense-manager/id300238550.md - Rating breakdown: 5★ 649,951 · 4★ 112,827 · 3★ 18,517 · 2★ 3,843 · 1★ 9,158 ## What do users think of Mint? Overall sentiment: positive **Pros** - 🚀 Best budgeting app - 👍 Helpful for tracking expenses and net worth - 👍 Customizable budgets and categories - 🚀 Seamless account syncing - 👍 Intuitive and user-friendly - 🚀 Comprehensive financial overview **Cons** - 🐛 Inconsistent account syncing and data refreshing - 🐛 Inaccurate categorization of transactions - 🔍 Limited customization options for budgets and reports - 💸 Intrusive ads and promotional content - 🐛 Glitches and crashes with premium features - 🔍 Lack of historical budgeting and planning tools **Commonly reported bugs** - Recurring issues with account syncing and data refreshing - Incorrect categorization of transactions - Crashes and freezes when using premium features - Discrepancies between mobile app and web version functionality **Most requested features** - Ability to manually add, edit, and delete transactions - Option to set custom rules for transaction categorization - Improved budgeting tools with more flexibility and forecasting - Enhanced investment tracking and analysis - Offline mode for accessing account information - Better integration with other financial services ## Newest reviews (16 of 54) ### 2/5 — Getting Progressively Worse *2023-01-25, version 150.66.1* I started using this app in college (10 years ago) and it was great. Loved the budgets and charts and seeing where I was spending. However the longer I continue to use Mint the worse it gets. Mint is particularly bad with investments. I’m constantly having linking issues with my accounts, for 6+ months I was unable to refresh my link with one account causing my balances and investment numbers to be completely off. Cash held in investment accounts is not accounted for, and every time I make a stock purchase, it treats the purchase value as income. For example, if I had $10k in an investment account, with $7k in stocks and $3k in cash. My account total would only show $7k under the investments tab and nothing under the cash tab, so $3k was just missing from my net worth. When I made a stock purchase of $1k, it appeared as income and then a stock buy in transactions. So both my income and spending numbers are elevated for the month, even though I was just investing money that was already in an account. This is really frustrating when trying to track savings and investments over time and terrible for budgeting as everything is thrown off. And if I make a transfer to an investment account, until the cash is invested it appears as if I’ve spend X amount of money. I wish mint would fix this, or at least allow us to add an offline account with a balance to offset the missing cash. It’s very frustrating, but I’m considering finding an alternative. **Developer response:** Hi there, we appreciate you reaching out and for the review. We value your feedback and it has been passed along to the development team for future consideration. Thank you for choosing Mint! - Mary ### 3/5 — Ad-free plan has ads *2022-03-26, version 150.59.1* Mint has been a solid app for keeping an eye on our finances. Account refreshes still have issues, but are way more stable and reliable than they used to be. Given, the immense amount of personal data they collect about us, the financial insight features feel shallow but flashy. It’s easy to set goals then completely ignore them. The goals functionality itself is outdated. Investment data seems wrong with no way to add/edit/correct info about holdings in the portfolio. There’s no useful functionality around retirement planning (blogs don’t count). Biggest gripe is the Ad filled Ad-free plan. It’s just a buck a month, but the misleading description has soured my experience and trust for Intuit. If you subscribe, the marketplace page with all its third-party offers is still around and you will continue to have large portions of the home and notification pages dedicated to ads for Intuit’s other products like bill-negotiation (also a third party). Finally and most importantly, you will not be saved from full page pop-up ads upon logging in about Turbo Tax ‘offers’ that must be dismissed before you can use your ad-free app (Turbo Tax is a ripoff, btw). Mint is a fine app and I expected to have an even better experience after turning off ads, but that dollar per month doesn’t change much. Paying for Mint actually left me feeling tricked and less satisfied with the product. **Developer response:** Hi there. We appreciate you for submitting your feedback. We are glad that you have been using our Mint mobile app to track your financial needs! I do understand your concern about the goals' functionality. We will consider this feedback for future improvements. We value your input and are listening to ensure our software gives you the best experience! To address your concern about the Ad-free plan, if you do subscribe to the 0.99 subscriptions, you will still receive ads in the Marketplace tab as this is to show what other products Mint offers. To change your notification settings, please go to the "Settings" menu within the app and go to "Notifications" to make the adjustments. Thank you for being a Minter! -Te'Anna ### 4/5 — Great general overview *2021-09-30, version 150.47.1* This is really lovely for people who want just a monthly overview and to kind of watch their money as it flows in and out of your bank account. I however have been budgeting check to check instead of an entire month. I find that it’s just easier for me to focus that way. When I’ve done the entire month all at once I’ve made mistakes in My finances that I tend to not make when I zoom in closer. However budgets are only set up by month and as far as I can tell you can only go up to the month you’re in whereas I plan my budget a month in advance… so that would be nice to be able to continue to do. Since I’ve been doing that I’ve never missed a payment or over-drafted an account like I used to when I would clump all my finances together. It would also be cool to be able to add paydays into the calendar to see which bills could come out of which checks. I also don’t like that I linked my credit cards and now my alerts just say credit card is due without saying which one and then it gives the total balance as what’s due instead of the minimum payment. So it would be nice to at least see both of those in the actual alerts. ### 3/5 — Overall pretty good, some complaints *2021-08-20, version 150.44.3* The app is very streamlined and easy to use. I like it a lot. However, there are some issues. First, and I know this is in progress, you can’t edit subscriptions (or remove them?) once you’ve added them. It also automatically capitalizes the name, so I entered my iCloud sub as “iCloud” and the system changed it to “Icloud”, which I now can’t change. Secondly, and something that is turning me off from the app, is the fact that some tags are hidden for no apparent reason, and this varies between web and iPhone. On my phone, looking at my account history, I can add the “Loan Payment” tag under the “Loan” category to a transaction. That whole category does not show up when trying to do the same thing on the web. If I try to add that tag, I’m told it already exists, but it’s not there. Then, when I go to create my budget on both phone and web, the Loan category is missing. I’d like to be able to include my loan payments in my budget. The Investments category is also missing, both in the budgeting section on all platforms and in the transaction history section on the web. This is largely what’s preventing me from regularly using the app. I got it specifically to track my payments, including my loan, and I can’t do that. ### 3/5 — Categorizing via mobile needs improvement *2021-04-14, version 150.36.0* I’ve used Mint for four or five years now because it’s the budgeting system that works for me, starting in college and moving into adult life. But the major problem I continue to have is Mint’s interface continues to refresh the categories I set for particular reoccurring charges - for instance, one monthly payment plan charge continues to be set by Mint as “doctor”, instead of the payment plan budget category. So in order to see how my over budget is doing each month, I have to go into individual purchases and reset each category every time I open the app. I have reset categories both by mobile phone (which is my main contact with Mint) and by desktop browser, and neither platform fixes the issue. This is also a weird problem with payment app charges like PayPal, which all show up as “shopping” by Mint. I can go in and manually designate one charge as “groceries” “rent” or “gift” and the next say it will refresh the category as “shopping.” This is a pain. It factors into my decision to recommend to others, and if I were running more than a 1-person household it would be nearly unusable for the amount of time it’s supposed to take. Highly recommend Mint addresses categories so I can permanently “set and forget” reoccurring charges in budgets, as well as permanently recategorize individual purchases without affecting future charges by the same payment platform. **Developer response:** Hi there, We appreciate you taking the time to share this incredibly detailed feedback. Please know that our app developers are actively working on making improvements to the app to improve the Mint user experience. We will gladly share this feedback with them. Thank you again for this review. -Erika ### 4/5 — Almost perfect *2021-01-29, version 7.28.0* I've been using Mint for years and recently started using it consistently. There's a lot to love about this program! I won't go into all of its great features because with this kind of rating, it's obvious that there are many! Instead, I want to bring up a few minor nits that keep this from being perfect for me. First, there's differences between what you can do on the web version, the iPad version and the iPhone version. For instance, you can only create new tags on the web version. The reports are slightly different. The way you set date ranges are different. It's not intuitively obvious how to do the same function on a different platform. I can manage it, but trying to help my not-quite-as-tech-savvy wife understand why the capabilities and functionality is different on each platform is hard. The second nit is that across all the platforms, I don't see a way to do multiple filters. For instance, if I want to see all my fuel purchases at king soopers for the last two months, I have to either search for the fuel category and look manually (or export to csv) or by merchant and look manually or... But there's no way to specifically look for all three criteria. Similarly, when I get a list of transactions in the little pop up window on the web version, there's no way to export just those transactions. I have to copy and paste them out to transfer to a spreadsheet. Besides these nits, I love the program. I use it daily and am mostly very happy with it! **Developer response:** Hi there, Thank you for this awesome feedback, we are thrilled you love Mint. Mint.com has all of the features of the app plus a lot of additional features that are not available on any other platform. The app is just a quick snapshot of the website. To help your categorization for transactions, you may want to change the rules of the category here:http://bit.ly/3ptfoWd. For more assistance, please reach out to our support teams on Facebook, Twitter, or via chat here:https://bit.ly/2NrRCZC. Regardless of the platform, you use us on, we're happy to have you in the Mint family. -Debra ### 3/5 — Has potential but not quite there *2020-10-02, version 7.18.1* This app definitely does what I wanted it to. However there are a few things that make it very hard to use. First the UX is way off for the tabs, the common actions from the overview tab should be spread out into the other tabs because I see myself only using this one tab 95% of the time and scrolling up and down for the common actions is a pain. Maybe add a side menu to make it much easier to select these. Second, it feels like it’s lacking the historical overview and analysis that I want with an app like this. I can add a budget for the current month for something new like bills but this new budget does not get applied to the previous month so I’m unable to see it. This budget should also allow a view to see your trends on it. Another pain is the [Month] Spending section. I can’t view previous months only the current one and when a new month comes You are stuck to only seeing those couple days of transactions. This is very troubling given that the graphs and info provided in this section are very well made yet under utilized. Please update these things and I will consider increasing my rating TL:DR This app is great for looking at your spending habits yet lacks several features to look into trends and historical data, this restricts it to really only working as a budget tool and makes it nearly impossible to make new analysis on spending habits that haven’t been predefined ### 4/5 — Very good, just this close to perfect (see below) *2020-07-13, version 7.11.0* To track my net worth and expenses, have been a long time user of Personal Capital. However, noticing that it recently had several issues connecting with my 401k provider and refreshing properly RobinHood account data, I decided to try out Mint. So far, the experience has been great as both accounts linking and syncing has worked flawlessly. EXCEPT: 1- One issue... when linking RobinHood, despite correctly adding both my investment account value and the cash management account value, it computes the investment value incorrectly: since it adds to it the cash account balance. Basically, the cash management account balance is counted TWICE! 2- I was amazed by how flawlessly Mint shows me transaction history for stock purchases. So, why not computing this into a graph that shows progress of financial growth over time? Net worth data unfortunately only starts from the day I register my account and connect the institutions of relevance. And it would be just amazing if the app could pull past data and logging that too! Hoping for this to get fixed (item 1-) to update my review to 5/5 :) ### 4/5 — Love this app but has a couple flaws *2020-02-29, version 7.0.1* As a recent college grad learning to budget independently for the first time this app has been a lifesaver!! It takes some time to set everything up but is SO worth it- I can track how much I’m spending each month across various accounts and two credit cards. The big negative is that you can’t link a venmo account, so being paid or paying someone through your venmo balance doesn’t register unless you transfer the balance to your bank (or pull funds directly from the bank). This is for me the biggest flaw of the app because I use venmo constantly for splitting restaurant/bar bills and paying utilities, so the monthly tracker frequently doesn’t accurately track that spending/reimbursement. I also wish there was a feature that let you automatically override the spending category, and I REALLY wish spending not in a budgeted category still counted towards your monthly budget- for instance, there have been so many times I didn’t notice a charge at CVS that was automatically labeled “Pharmacy”; since I don’t have a separate “pharmacy” budget, the spending didn’t show up as pulling from my budget until I manually changed the category. If these things were fixed the app would be perfect!! ### 3/5 — It was better *2020-02-12, version 7.0.0* I used to really like this app, it was concise, easy to view, and easy to understand where my spending was. It made budgeting more manageable but recently they have made it harder to access the useful parts of the app. Each section has a lot of Adds now and at the bottom where there used to be buttons to the more used tabs like “budgets” it’s now a button to credit card offers and those offers also take up the primary place on the home screen. You literally have to scroll to the bottom of the home page to find the things like spending and budgets that you use the app for! I know they have to make money but I wish they could have just had like, an opt in savings program they made interest and a one time fee from as opposed to all the cluttered adds making it so much less user friendly. I might also suggest a custom menu bar instead of the pre-set 3 everyone has their own things they are looking for. That being said once you clamber through the convoluted pages and find the things you are looking for it’s still handy, I just use other apps now that are more useable. I’d go back if it got better but 🤷‍♀️ ### 3/5 — Incredibly difficult to use *2020-01-28, version 6.26.0* I’m a huge fan of budgeting and create my own methods to do so, but life got too busy and I needed something that could handle my budgeting for me. This app worked ok for the first few days, but then my layout switched and it’s now a plain white background to scroll up and down on. Looks nothing like the side-to-side colorful page they advertise, and I can’t switch it back. I also try to categorize my purchases each week just so the app knows that my grocery store purchase was for home supplies and not food for example. But Mint conveniently forgets these categories each week. For a transaction to stay in the category I choose, I have to go in and change it at least twice before it actually sticks. Next, the calculations used to generate how much I’ve made and spent that month are confusing and pretty far off. I added up the money I spent according to the categories it gave me in both the pie chart and the cash flow, and neither came close to what Mint claims I spent this month. I have no idea where some of their numbers come from, even after reviewing everything in great detail and adding it all up. In theory this app is great but I don’t think I can continue to use it without it having more options to change the layout or see more details about how their calculations are made. ### 4/5 — Good app, but it’s lost some focus *2020-01-03, version 6.23.0* With the development priority seeming to go towards monetization, the mobile app has become less useful/intuitive. They’ve gotten much better on the back-end integration with financial service providers, and I’ve noticed fewer data feed outages in the past year or two, and they tend to be resolved faster. Kudos for that, dev team. But the app UI has suffered, with more advertising of card referrals and less utility in the dashboard. Budget line items are sorted alphabetically, rather than by overall category as they are in the web interface. Why default to alphabetical (why not largest budgeted amount, or dynamically based on most recent transaction) and if it’s static why can’t I drag and drop the display order like I can with most other apps adhering to the iOS design language? The widget is set to show upcoming Bills, which is odd given that Mint has deprecated Bill pay. I would much rather have recent transactions available in the widget view, or better yet a choice of what the widget will display (but seriously, transactions please). Overall solid effort, but a handful of tweaks would get me recommending this app again. ### 3/5 — Decent budget app *2019-10-20, version 6.17.1* Overall, Mint has been an okay budgeting app, but there is still plenty of room for improvement. For example, the two metrics “spending by category” and “Net income” are great, but the “spending over time” is ridiculous. For one, why is spending always considered red (negative)? The average person MUST buy groceries, food, pay rent, etc. Doesn’t the net income capture that? This metric should be improved to show normal (planned expenses) as neutral (grey rather than always red) and the bar graph should be in quadrant 1 ( with both positive numbers on the X and Y axes). Like I mentioned, planned expenses should be grey, but unplanned or unexpected expenses could be red, but the bar graph is still going up. Visually, I can’t stand the bar graph being in quadrant 4 (x positive and y negative) because no one is ever not going to spend on something during the month. All income is considered in the net income metric, so why not separate the two entirely so it doesn’t appear to show that average monthly expenses are frowned upon. Also, it takes several days for Mint to accurately reflect what is in my accounts and by then it’s already different. I don’t know how you’re going to fix that one but more accurate numbers for the accounts would be helpful. I hope these comments serve a purpose. Thank you! ### 3/5 — Useful but Clunky *2019-10-05, version 6.16.0* I’m a long time Mint user (over 5 years now). It is a VERY useful app, allowing me to do real time updates to my budget and keep a close track of my spending. The review of budget categories is easy while the goal keeping is very useful. The app does a good job keeping the various accounts linked. The clunkiness comes from categorization of each transaction. The app will auto categorize transactions, but this isn’t always accurate. It doesn’t “learn” common transactions, meaning a restaurant or store will continually cone up as a separate category which required a manual correction (on the website there is an “always categorize as” option, but that is missing in this app). I’d say only one out of four transactions are correctly categorized by the auto-feature. It also doesn’t allow one to ‘hide’ unused budget categories, meaning there is a lot of scrolling through extraneous items. Recently there has been a ‘glitch’ for the categorization of pending transactions, it’s been present for at least 2 weeks and no correction issued. So, I recommend the app for those wanting to have a useful means of tracking spending. But be ready for some frustration when trying to categorize transactions. ### 4/5 — Love mint, suggestions for improvement *2019-09-14, version 6.15.0* Longtime Mint user here. Mint is the best app I’ve found for tracking spending and managing our budget. A HUGE improvement would be to create a feature in the budget tool that allows you to specify that transactions from certain vendors should ALWAYS fall under a certain category in the budget. It seems like Mint eventually “learns” how to categorize some transactions, but it takes forever. Just give me a box to check that says “always categorize transactions from this vendor this way” or something. It gets wearisome having to individually recategorize transactions from the same vendor over and over. For the millionth time, NO, our favorite restaurant, Nose Dive, should not be categorized as “sporting goods” (who even had a sporting good line item in their budget?). And NO, purchases from Pet Supermarket should not be categorized as “groceries.” It would probably be helpful if you would also make it possible to delete budget categories we aren’t using. That might improve Mints ability to better guess where transactions should go. Another helpful tool would be being able to select multiple transactions and then categorize the whole batch. Then I could select all of my entertainment, shopping, or restaurant transactions and categorize them in one fell swoop. Come on, Mint! You have a great product, but some of these things seem like common sense. ### 2/5 — Almost as much work as doing it analog *2019-09-13, version 6.15.0* Only useful for seeing your overall assets in one place. For actual budgeting, I’m finding it very cumbersome. You can’t modify category for pending transactions. There’s no options to add a “savings” category to your budget. They automatically count credit card payments as a transfer, so it shows up as a debit and a credit in your budget, rather than the debt repayment it is. It’s a pain to recategorize and “hide” categories to try to get an accurate representation of what’s coming out of your funds. Also tedious to recategorize every single purchase to fit it into our simple budget - if their automatic coding doesn’t fit in your designated budget categories, they hide in “unbudgeted spending” and then you have to manually add the category they chose for it to your budget, open up that category, recode that purchase, then delete the category from your budget again. Or you can sift through your purchase list and try to find any wrong categories. I am going back to an analog spreadsheet. at least I won’t be staring at full screen credit card ads while fighting to pull down the tiny drop down menu where all the budgeting tools hide. (P.S. I am under 30, this just is not an easy to use app for strict budgeting) ## Most critical reviews (10 lowest-rated) ### 1/5 — Unresponsive to Requests for Improvemevt *2021-03-09, version 7.30.2* UPDATE: I went to the article linked in the developer response, and it was totally inapplicable. It explained how to add a manual transaction to an existing account. That’s not what I asked about, or the feature I requested. If Mint has chosen not to support Apple Card, they should support off-line accounts that would have manually (or better, as I originally suggested, imported) transactions. Until mint allows me to capture a complete, accurate picture of my financial position, it’s worthless. I run a lot of spend through Apple Card and it’s not captured at all! Even the monthly payments to Apple Card aren’t recorded, making my monthly spend look artificially low. Intuit keeps investing in “redesigning” the app to add new features, yet they’ve been stubbornly unresponsive to requests to add major financial institutions and credit cards. For example, MetLife spun off BrightHouse Financial. Since Mint has always supported MetLife, you’d think support for BrightHouse Financial would be a no-brainer? Nope. Over two years and Mint still hasn’t heard of BrightHouse Financial. Another great example - Apple Card. Ok, I’ll buy that maybe Apple won’t let Mint connect to them. In fact, that might make me feel better. But Apple does allow downloading of transactions. Yet Mint hasn’t mastered the concept of manually importing transactions? How long has Intuit owned them? Maybe focus on the basics before trying to add flashy features. ### 1/5 — Terrible App- account connections routinely fail *2020-04-15, version 7.3.0* I was really hopeful when I downloaded this app, but it’s more aggravating than anything. The remote account connections (the feature that’s supposed to allow mint to keep track of your accounts and balances and read your transactions for budgeting) routinely fails. For example, I just spent 20 minutes clicking back and forth between Capital One and Mint, because Mint reported that my permission for Capital One ended. No matter how many times I authorized the access (on Capital One), I got returned to the same screen (on Mint) where I was asked to go to Capital One to authorize Mint. Other accounts also intermittently do this. So if you’re hoping for a good way to track multiple accounts, this isn’t it. The other aggravating element of this app is its categorization of transactions. Every one of my paychecks is labeled a state tax return, and no matter how many of them I re-categorize, Mint doesn’t learn from my changes. My groceries are labeled “shopping”, and apparently I get a tax return every other week (according to Mint), so I have to go in and re-categorize transactions repeatedly. These categories are used for budgeting, so Mint reports I have “low cash flow” (because it doesn’t recognize my paycheck), or that I overspent on my “shopping” budget (I don’t have a “shopping budget- I bought some food). Between these two issues, I can’t track my balances nor create an actual tracked budget using Mint. Deleting. ### 1/5 — Latest Update *2019-12-29, version 6.23.0* The latest update basically renders this app unusable. To preface all of this, I have been a huge proponent of this service and have recommended it to countless friends and family members over the last three years. It has been profoundly helpful for me as a young adult learning how to budget, manage, and invest in ways that work for my income in a user-friendly and accessible way. With the latest update, though, those functions have been nullified or broken in such a way that they are unrecognizable. Another reviewer stated that the developers have essentially rendered a clunkier version of our bank apps, which I fully agree with. I appreciate the attempts to “streamline” the product interface, but cramming everything onto one text-filled page is the opposite of intuitive. If users want a list of randomized expenses in an unreliable chronological order, they can easily find that with their personal banking app. The budgeting and visualization functions are unusable now, with many of the graphs being inaccurate or difficult to access. Removing the tabs/pages took away the user’s ability to compartmentalize their spending habits, which has (for years) been the true benefit of this service. If there is not marked improvement within the next update to patch some of these issues noted in the *numerous* reviews below, Mint has dug its own grave in abandoning longtime users and made it nearly impossible to attract new ones. ### 1/5 — Not accurate *2019-12-26, version 6.23.0* I would not recommend this application. Every month random transactions don’t upload to my Mint account. Because of this I go over budget. On top of that, the customer service is extremely bad. I have chatted with multiple customer service reps starting back in August. They all keep telling me to keep waiting and that I can’t submit another ticket to get my account looked at. It’s now December and I recently chatted again asking if my problem is fixed. They said it wasn’t and that I would have to keep waiting. At this point I am giving up on the application. This problem where random transactions have not been uploading to my mint account is very tricky since most people would not notice. You have to pay very close attention to figure out you are missing things. The main reason I found out was because I was missing a transaction that was $150 which is much more noticeable. Also, sometimes transaction would show and then they would be gone 2 weeks later. If you use this application for your monthly budget I would be very carful and make sure the app is accounting for all of your transactions. In the end, it’s not worth it for me to keep adding up everything and comparing it to my mint application. The app was supposed to be doing that for me. I do not recommend this for anyone. ### 1/5 — Nothing Syncs Correctly & Customer Svc Does NOTHING *2019-08-26, version 6.14.2* At first I thoroughly enjoyed this app. It kept track of, and categorized all my spending so I could keep individual budgets, which I did mostly to see where I was spending my money most. Lately, as in the last few months, transactions have not been showing up in Mint. My bank statement and amount available will not be displayed correctly in Mint and money I spend was not accounted for so the lack of communication and correct record of spending and info threw off all my budgets. It even said that in July all I spend was 5 dollars on fees. This month it said I’ve spend 130 on just shopping and 4 dollars in fees? I wish! I’ve gotten groceries, probably ate out a little too much, purchased personal items, etc. but since Mint is not accurately taking this purchases into account. All of my budgets are completely wrong. I’ve tried the “chat” feature in the Mint app three times for resolution but when I leave the app to pull up my banking info or go to the Mint website (which also does not display the correct info and neither is it mobile friendly at all), the chat reps end and all it says is Thank You! And I have no resolution and have to restart the dumb chat all over again. Worst money management and worst, or rather NO customer service. ### 1/5 — The Ads Are Taking Over *2018-08-26, version 5.39.0* As a longtime Mint user (6+years), I've watched this app go from helpful to becoming something that is so riddled with ads that it's practically useless. The most recent update solidified this in my book. Several of the displays are half taken up by ads. It's so difficult to even see where your money is going since many of the pages are screaming "apply for this credit card (that's paying us for ad space)" or "invest your money here (again, paid ad space)." It's so disheartening to watch this app go from something I trusted for my every budgeting need to being something that's practically useless. I've mentioned many times before (during the repeated in-app "rate our app" requests) that I'd love to see a paid version so I could ditch the ads, but that hasn't happened. I'm actually willing to PAY for this app to ditch the ads, but they seem to think that half of their screen space sold to other companies is a better way to do business. It's disheartening, frustrating, and downright greedy. I'd love to see a response from Mint (which I've requested before), but they're too busy cooking up ways for additional profit to actually respond to loyal customers. And right after I submitted this, I noticed that their screenshot previews in the App Store didn't even show the most recent, janky version of this app! Instead, it showed the previous, actually useful version of the app...where I knew where my money was actually going. ### 1/5 — No more bill pay-useless *2018-06-29, version 5.35.1* What the heck Mint? I’ve had this app since it was Mint Bills and it was great. You took away that app and merged it with Mint, which wasn’t as great and had a lot of features I wasn’t looking for. I kept Mint and learned to deal with the busy screens and finicky updating of accounts and waited while all the glitches worked themselves out, but I started looking for an alternative app for paying bills that functioned like the old Bill app because you guys ruined that feature and that is the only reason I used the app. I used Mint alongside another app over the last year or so, I only kept Mint because it had more of my billers set up and that made paying them easier than the new app. Well now that you are taking away the bill paying feature, I’ve deleted the app altogether and am using my alternate app, despite it not having the ability to connect to a couple of my billers. You left us no choice, no one wants to go to each biller’s website and pay anymore, and most online banking bill pay lacks the features this app and the Mint Bills app had that I wanted, like being able to see the bill amounts broken up by biller in order by due date, especially on a tablet or phone. Thanks a lot for forcing us to convert to Mint from Bills and then ruining this app too. There are so many apps like Mint that don’t feature bill pay, you’re making a mistake. I hope you bring it back someday. Or even better, bring back the Mint Bills app. ### 1/5 — Eliminating bill pay?!?! *2018-05-12, version 5.32.0* Intuit acquired a bill pay app approximately one year ago only to force its customers onto the Mint platform, requiring a complete reconfiguration/reconnecting of all accounts. This was an EXTREMELY lengthy and inconvenient process wrought with bugs, inconsistent or missing connections, missing institutions that were previously available, etc, causing several late or missed bills over several months. The Mint bill pay feature was inferior to the previous billpay app, but it improved over time and finally stabilized around November 2017. Now in April 2018 we get notification that the feature is going away?! Intuit, you acquired a company, forced all of its customers onto your inferior platform requiring months of careful monitoring on the part of the customer, and then, when it is finally stabilizes you discontinue the service completely?! I apologize for the rant, but this is simply unacceptable. I now have to find another service and go through the same painful process with less than 2 months notice?? This will cause huge issues with financial implications for your customers. Intuit Leadership, your poor choices and incompetence has hemorrhaged my trust and faith in your company. You’ve totally screwed your customers. Who wants to go near a company like that? ### 1/5 — Unreliable connection to bank and useless customer service *2018-01-17, version 5.20.1* It used to be a nice app, but this year they failed twice at connecting to bank accounts. Don't take me wrong! I mean constantly not refreshing the balance for days and two months (I canceled the first account while the second account hasn't been fixed by their tech team for more than 2 months now, and I'm still waiting). They must have bugs in the system especially if you try to connect with two account of the same bank, which I believe many married couples do. I have wasted at least 10 hours, literally, in total on tens of emails and live chatting. Yes, they don't have phone call service:( The email customer service representative only asks you questions you have answered many times as if they cannot access previous conversation. For example, I was asked whether the two accounts have the same credential for four time in each case of my two issues. They can also ask you to try something that has been tried many time. Apparently, they just don't want to solve your problem, because your reply will not go to the same person again but randomly someone else. So they just need to say something and their job is done. For the app design, I don't understand why they don't allow you set in-app alert off. For example, I know my backup checking has a low balance and I don't care! I don't need to see low-balance alert constantly. Lastly, if you want to refresh again 10 min after the last refreshing, it won't do it! ### 2/5 — Update: MORE glitches *2023-10-22* Update: I uninstalled the app, restarted my phone. Then logged in to the Mint website on my laptop and changed my password. Installed the app on my phone & logged in using the new password. So far, the app is working well. I will add here that I have not updated my phone to iOS 17 yet. From the many comments it appears the app is having serious issues with the iOS update. I’d like to update to 17 bc it’s necessary, but I fear the mint app will fail. Between a rock & a hard place, right? Currently there are no assurances from the developers that they’ve solved these issues. So I’m exercising caution & would caution new users with iOS 17 before downloading the app until the developers have done their job to ensure the app is fully functional. We can only hope. …………………………………………. That Mint is having constant issues with updating accounts isn’t enough, now I have to sign in to the app every time I open it & the app reloads all my data. That is, if the app doesn’t crash which occurs most of the time. I contacted support - chat line - & was told they didn’t know what the problem was. I would get an email with a case number however there is no timeline on the solution…and the mint support guy immediately exited the chat. I didn’t receive the email. I see on other reviews this problem of crashing and constant need to sign in are ongoing problems. The app has become unstable & unreliable. Inexcusable! **Developer response:** Hello, So sorry for the inconvenience as our team is looking to fix these issues. For direct contact with our support team please reach out to us here: https://intuit.me/3QChxwB ## Most praised reviews (10 highest-rated) ### 5/5 — So sad *2023-11-12* This application has been the best one I have used to manage my budget. There are other applications out there, but most use Plaid in the backend for the connections and I have not had a good experience with Plaid connectivity. The Mint Desktop design update that came with the app redesign is great in my opinion. The biggest value of Mint is the budgeting features. I have a Credit Karma account. Unfortunately, knowing my net worth without the ability to budget is worthless. To monitor my transactions, I can just go to my bank app. Since the budgeting features are not being moved, credit karma will just be a Mint app without the budgeting features. After all, outside of the budgeting features, they are both the same with different look and feel. Credit karma does have the auto insurance score which can help get a better deal in insurance. However, how often do people really shop for insurance? And, the insurance options offered do not guarantee a better rate than what you may currently have. I was willing to pay premium, but the premium features do not work and always crash when I tried to use them. I understand what they are trying to do from a technology point of view, simplification, and cost reduction. Without the budgeting feature, credit karma will remain the same as it is today. I hope the credit karma team is paying attention to its customers on this one. ### 5/5 — Very Helpful!! *2023-10-24* I really appreciate Mint keeping track of my due dates. I have always budgeted on paper using rough estimates on bills that change every month (mostly utilities). It is great that Mint is able to connect to those accounts so I don’t have to take the time log into each site or find each email every month. I am still getting email reminders about my bills, but my accounts won’t show under the “monthly” tab/budget anymore. It is insanely convenient like I said, and as a single mom who works full time and goes to school, I have to find any little way to save time that I can. I’m not sure if this is a known issue, but I hope you guys can look into it! When it first stopped showing my accounts, I would close the app and reopen it a few times and then it would show my monthly bills and linked accounts, but for over a week, I have had no luck. And like I said, I know my accounts are still linked through Mint because I get emails, but even when I try clicking the “view through Mint or view through the app” (I can’t remember what it says exactly) it still won’t show in the app. I love this app so much, even with this recent hiccup in displaying my accounts and due dates, I still rate it 5/5!! (As long as the hiccup is temporary - I will just go back to pen and paper soon since the monthly display/linked accounts is the best aspect for me/my lifestyle) **Developer response:** Hello, Thank you so much for the positive review. We appreciate your patience as our team is working to fix these issues. If you would like direct assistance with our support chat you may contact them through the following link: https://intuit.me/3QChxwB ### 5/5 — Making a Mint with Mint *2023-03-30* Mint helps me track all of my expenses in real time, allowing me to track my mortgage, household expenses and car payments as well as insurance, assets and investments so that I can see how everything is faring comparatively and in the big picture. It warns me if I’m spending more than usual or more than what I’ve budgeted in specific areas. It allows me to set goals for increasing savings or investments or reducing debt. It also reports my net worth in real time based on all of my assets and liabilities. It charts the growth of assets or the decline of debt over time, so that you can see your progress which is very rewarding and reinforcing. You’re motivated to watch your financial picture improve and to make small changes in spending or savings so that you can see that improvement. It also reminds me to pay bills, or cancel unused subscriptions. It tracks every penny, so you always know exactly where you stand. I’ve never had a problem with security of my information or data. I love Mint and credit this app for my financial standing today. It’s easy to use, intuitive and allows me to see my financial picture at any moment in time right from my phone. I highly recommend Mint without reservation. **Developer response:** Hi there, Jojo! We really appreciate your review! We truly value all of the feedback from our users and are always working to improve services for our customers. If you have any further feedback that you would like to leave directly with Mint you can do so here: https://bit.ly/3X0okmL Thank you for being an awesome part of Mint! - Fred ### 5/5 — I love it *2023-01-16, version 150.66.0* I’m a long-time user of the app and website as well. I believe the site and app are worthy of 5-stars, and I think everyone should be budgeting their money and giving themselves financial goals. There was a big update to the website/app, and the goals section changed. I have left a lot of feedback about it because some features went away, it used to give you a clear plan as to how to pay down your credit cards. It had access to your APRs, and it would tell you exactly what to pay to each card each month to pay them down the most efficiently. There were also sliders for BOTH money and time, if you want to pay less money per month, the time it would take to achieve your goal would change, and you could use the time slider to adjust the goal as well. Now it just asks, “How much money per month can you pay?” And then it spits out a timeline. That gives way less information than before. Overall the app is wonderful but I’d love to see those old features of the goal page return. ### 5/5 — Bought premium immediate regret constant crashing *2023-01-15, version 150.66.0* I’ve used the free version for years on and off and had no problems other than the normal random account won’t link or sync but it was keeping track of the main things I wanted it to and worked for the accounts I cared about. Recent couple months have been paying closer attention and felt like I wanted to join the premium version so I decided to get the premium tonight. Immediately after the purchase I regretted it. Selecting anything that came with the premium version would cause the app to crash. Even some of the free features like the monthly expenses when I click on the lower area the app will crash. I have looked at the reviews and I am not the only one dealing with this and every time the moderator/help bot says to message them on Facebook or Instagram or another app. Honestly just out of principle if I get that response I will most likely unsubscribe and uninstall the app. Date of first review (January 14th 2023) If you have made it this far thru the review I will rate it 5 stars at the beginning because it has been great but if I get the same response or no response at all I will rate it a 1 star so later down the road you will be able to understand what happened or why it is fully rated long term. **Developer response:** Hello there. Your input is very important in our improvement efforts and we want you to know that not only are we listening, you have been heard. It is important that we get a better understanding of the specifics of your situation in order for us to best help you as everyone's experience can be unique. Because of the sensitive information we may require from you, we encourage you to contact our support team on Facebook, Twitter or via chat: https://bit.ly/2NrRCZC We're always exploring ways to help improve the customer experience and we want to make sure you can use the app to its full potential. We appreciate you being a part of our Intuit family and look forward to speaking with you. ~Heather B ### 5/5 — Obsessed *2021-11-06, version 150.49.1* I have been a Mint member since 2016. I think around January of this year (2021), Mint redesigned their app. I have been obsessed with it! My favorite is the weekly and monthly “story” styled recaps - seeing how my net worth has changed, what contributed to that change, and seeing what changes there were in my expenses. Also since 2016, I have been keeping track of my expenses on a daily, weekly, monthly, and annual basis - all hand written in my planners! While I still do this, I love using Mint for my overall financial management. The user interface is 10/10 for me. Using this app brings me joy 100% of the time, I always leave happier after using it. The website is 4th on my internet browser bookmarks bar. After I finish this review I’m going to move it to first because it makes me that happy. Wow. Amazing. Thank you Mint, keep doing what you’re doing. I absolutely love it. Keep it up with the cute hashtags too. #MoveMints #EmpowerMint I set a net worth goal in January of this year and not only am I happy I reached it, I’m glad to have done it with the help of this app. ### 5/5 — A gift to those of us who can’t keep track of our spending habits! *2021-03-23, version 150.33.0* I’ve tried just about every free app for tracking finances and budgeting... Mint wins hands down. It’s simple to use and pleasant to look at, gives you options for setting goals and reminders, sends you notifications if you’ve spent too much or your any of your bank accounts have a low balance to keep you from accidentally going in the red, the app can track the status of your federal tax refund and alert you when it arrives, you can import any loans you have into the app and it will track your progress paying them off and will help you to set payment goals and send you reminders, also it gives you a break down of your spending on a chart that shows what percent of your funds goes to what category like food, rent, gas, miscellaneous, etc. Thanks to this app I realized I was spending way too much on beverages at gas stations. It adds up more than I realized! You can use it to create customized reminders for when it’s time to pay bills so you never forget. It’s just amazing. Highly recommend. ### 5/5 — Need’s a new feature option for a more comprehensive understanding of your wealth of information *2020-07-21, version 7.12.0* There's not a transaction deletion feature available. You can't remove transactions once they are placed on your accounts. Now, you need this when for example, you take money from one bank account and put it in another, it will show up as a negative when in reality you're just moving money around, resulting in an ”expense” that in reality has not left your pocket. And in the end, it will show up as an expense, that at the end of the year will show inaccurate results. An example of it is the following, I paid my insurance company with my credit card and then I decided to move to another company so I received a full refund of the money that I spent on a paycheck, so although I got the money back and deposited it, it still shows up as a credit card transaction and income transaction, when in reality is the saw amount of money. If I would have the option to delete those two transactions then my monthly expenses don't have to show up wildly as it shows with these transactions that you can't delete for an accurate reading of your expenses. ### 5/5 — Using for years and love it *2020-05-13, version 7.5.0* Hi there - I have been using this app for budgeting and keeping track of my credit score for a couple or few years now. My score has grown over 50 points since I’ve been able to closely monitor it with this app. My favorite points to mention is the flexibility of this app - I’ve tried a few different budgeting “theories” or “systems” or whatever you want to call it and this app has always been there for me and I’ve been able to adapt the views and tracking to meet my needs. Also, when I get frustrated and just want a break from tracking finances this app is still in the background so when I come back to it I can hop right in and get a relatively accurate picture of my month or 2 I didn’t actively use it. There are ads, of course, and the syncing isn’t always *perfect* and has to be manually refreshed- but for a free app, I seriously have 0 complaints! Kudos to the Mint developers team. Keep up the good work. The other thing I will note is the app is not constantly changing with updates, however, bug fixes are solved quickly. That’s exactly the balance you want with a long term use app that most developers can’t get right. Some apps you have to completely re-learn after an update and it’s annoying and frustrating- but here I’ve never noticed large changes that make me change the way I use it. Thank you to the team for that. **Developer response:** Hi there, Thank you for taking the time to leave us a review about your experience! Our Mint team loves hearing from our users. We are reaching out to you because we would like to feature your review on our site for future potential Mint users. If you are interested, please contact us at Social_We_Care@intuit.com to further this discussion. -Andrew ### 5/5 — The Best *2018-10-29, version 6.3.0* I have been using this app for several years now and I believe it's the best app for keeping track of bank accounts and credit cards. It has several new features that I am interested in using-investments . I really enjoy the fact that all I have to do is enter my password and I can see all the details of my checking account and my credit card. In my opinion this is the greatest app for controlling my budget. All I need now is a little will power. Thanks for this app. I really miss the ability to make additional payments on my credit card. I wish I had used it more often. If you want to improve your credit score, use this app to easily keep track of your money on a moment to moment basis. Having tried a few other apps, I am happy to say that this app is the BEST. UPDATE!!! Oct 29, 2018: I have just experienced a second password failure. This same failure happened 2 years ago. (Nov 13,2016). Their system just drops the password and there's nothing you can do but establish a new password. It's the only complaint I have ever had with system. They send a message through your email so now I have to start all over again. Other than this problem, it's a great way of keeping track of your money. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*