# Mint Printer — user reviews > 161 indexed App Store user reviews of Mint Printer by C&A Marketing, Inc., rated 4.64/5 from 4,836 ratings. - Source: https://appshunter.io/ios/app/mint-printer/id1437358918/reviews - App overview in markdown: https://appshunter.io/ios/app/mint-printer/id1437358918.md - Rating breakdown: 5★ 4,058 · 4★ 341 · 3★ 118 · 2★ 64 · 1★ 225 ## What do users think of Mint Printer? Overall sentiment: negative **Pros** - 💫 Excellent print quality - 🎨 Variety of editing options - 🚀 Fast printing - 🔍 Easy to use app **Cons** - 🐛 App crashes and freezes - 🚫 Unable to access photo gallery - 🔌 Connectivity issues with Bluetooth - 🔧 Firmware update problems **Commonly reported bugs** - App not recognizing printer - Printer not powering on - Inconsistent print quality **Most requested features** - More sticker and border options - Ability to add text to photos - Support for iPad and newer iOS versions ## Newest reviews (16 of 161) ### 4/5 — Love *2026-03-25, version 9.13.6* The app has the occasional glitch where it crashes but that could also be a phone issue rather than the app. Also sometimes a bright picture comes out darker than expected but it gives the Polaroid effect if you want to avoid that sometimes I take a screenshot of a picture and edit it super bright so the print comes out better. Definitely worth purchasing the printer I often print pictures to add to mini frames around the house, office desks, and the fridge. ### 3/5 — finicky at best *2026-01-23, version 9.13.6* to those suffering to allow photo access, you have to uninstall and reinstall the app. the photo access portion of the app is only available during initial setup.. which is supremely annoying ### 2/5 — Accès à la galerie photo *2026-01-18, version 9.13.6* Pour ceux qui n’arrivent pas à donner l’accès à votre galerie photo sur l’application, supprimer et re télécharger la, lors de la première connexion l’application vous demande si vous voulez donnes accès à la galerie 👍 ### 4/5 — figured out how to access pictures *2026-01-06, version 9.13.6* there is no way to allow the app to access pictures and you can’t even use the camera. I think my printer is just useless at this point :( update- just deleted it and reinstalled and it fixed it lol ### 1/5 — Zero stars *2025-12-23, version 9.13.6* Cannot use the printer as there is no way to allow access to photos in Apple settings. The mint app does not appear under photos in privacy or security nor does the app itself in settings have any option to allow access. No way to use the printer and disappointed ### 1/5 — Photo access *2025-12-17, version 9.13.6* App STILL not able to access photos. The app settings no longer have an option to allow access to photos and I can’t even send the file from my photos app to the mint printer. I even tried deleting and redownloading the app and the issue was not resolved. Please please please fix this people have been complaining for months and I do not want to have to throw out a device I’ve had for years because of app incompatibility. iPhone 17 Pro, IOS 26.1 ### 1/5 — Photo access *2025-11-11, version 9.13.6* I’m unable to enable access to photos on the app. It was working fine a couple months ago but recently shut down. ### 1/5 — Impossible à utiliser *2025-10-31, version 9.13.6* Je n’arrive pas à connecter mon HPsproket … du coup mon imprimante est inutilisable…. Très mécontente ### 1/5 — Non funziona *2025-10-14, version 9.13.6* Non trova la mia stampante hp sprocket!!! ### 2/5 — Update: must have an account *2025-09-30, version 9.13.6* It no longer has access to my photos. When you try to allow access it takes you to the wrong location so you can’t give access! So it’s worthless! Update: the only way to give access to photos is by setting up an account with Mint. ### 1/5 — Cant Enable Photo Access *2025-09-15, version 9.13.6* Cant access the photo access to allow the mint to access my photos :/ Im using iP15 Pro ### 1/5 — Will Update Once this is Fixed *2025-09-06, version 9.13.6* I cannot enable photo access to the printer because the option is not available in settings, rendering the printer useless, please fix this issue so I may update my review. I've owned my printer for years now and have never had this issue but it seems when iOS was updated to require fine-tuned permissions this app was not updated to support that, I don't see an option to enable photo access on my settings, and the app does not appear on my settings as an app I can enable photo access for. Please fix this. ### 3/5 — Can’t make a collage. *2025-08-10, version 9.13.5* It would be nice. ### 1/5 — Amei *2025-06-28, version 9.13.4* O aplicativo é muito bom gostei bastante ! Imprimiu minhas fotos direitinho 👍🏻 ### 2/5 — Help *2025-04-06, version 9.13.2* I cannot get the printer to go to my photos library I hit ok and the try to access it but it doesn’t work. ### 1/5 — APP KEEPS CRASHING *2025-02-24, version 9.13.2* I just started using my sprocket and every time I open the it crashes and take me back to my Home Screen. Please fix! ## Most critical reviews (10 lowest-rated) ### 1/5 — Don’t work *2026-06-24, version 9.13.7* It don’t work ### 1/5 — No option to granting photo library access *2026-04-20, version 9.13.7* Updated Mint app is no longer able to access photo library. Bluetooth is connected to the mint printer but I tried three ways to get it to access and print from my photo library and none of them worked: if I open a picture and select PRINT, the Mint printer doesn’t show as an option; if I go to the MINT app and click connect to photo library it takes me to the Settings but there is no option for toggling access (only gives option to grant access to camera); finally if I go to my iPhone 16Pro Settings>Privacy and Security>Photos, there is no Mint App listed to even adjust or grant access to my photo library. Contacted Mint customer support but still haven’t heard back. ### 1/5 — Please fix the app *2026-03-31, version 9.13.6* I lost my mini printer for a while, and I finally found it again. Sad to see that when I went to try to use it the app no longer lets me access my photos. Looking at the reviews. It’s happening to a lot of other people as well. Please fix the app so we can all enjoy our mini photos again. :( ### 1/5 — App Broken *2026-03-26, version 9.13.6* I have loved this little printer for years. Pulled it out the other day and now the app is broken. It won’t let me access the photos on my phone to print. Completely broken app, please fix this. ### 1/5 — Straight up doesn’t work *2026-02-22, version 9.13.6* It connects fine, but if you try to actually print something, it freezes up, no matter how much you restart it. If you by some miracle manage to get it to print, it starts printing just fine. ### 1/5 — Crashes *2026-02-18, version 9.13.6* Every time I try to print the app crashes. Guess I’m going to have to look into a different product. ### 1/5 — 😣 *2026-02-12, version 9.13.6* Non riesco più ad accedere alla galleria delle foto, nonostante ci siano tutte le autorizzazioni attivate nelle impostazioni. Cosa è successo come risolvo? ### 1/5 — Printer won’t connect *2026-02-09, version 9.13.6* My printer will not connect. I tried all “remedies” but I also can’t update the printer because it won’t connect to the new app and access to the old app is blocked. ### 1/5 — No photo access anymore *2026-01-24, version 9.13.6* You can’t allow this app to access to your photos anymore so product is useless now ### 1/5 — App doesn’t give you option to allow gallery access *2026-01-17, version 9.13.6* this would be great if you could use it. The developers need to do something about the fact that myself and it looks like many others can’t allow access to our phone gallery which means not only can you not take a photo on the app but you can’t use photos you have so this is just a useless device. Looks like it hasn’t been fixed in 3 years that’s insane. ## Most praised reviews (10 highest-rated) ### 5/5 — Won’t open past login *2026-06-30, version 9.13.7* Keeps crashing on every device I’ve tried past log in. Soo disappointed as I was trying to print photos for a funeral. ### 5/5 — ㅋㅋㅋㅋㅋ 시바 기계연결안되는대? *2026-04-13, version 9.13.7* 기계가 블루투스연결되면머하냐 어플에서 악세사리에서 안뜨는대 이딴걸파냐 진짜 개판이네 사기꾼이가 ### 5/5 — Great little printer *2025-11-01, version 9.13.6* I had trouble with the settings to allow access to my photos, but I deleted the app and reinstalled it, and it works fine now. It's a great little printer. The app is simple to use. ### 5/5 — App solution maybe? *2025-01-26, version 9.13.2* I saw a lot of complaints about the app and this is how it worked for me. I just had to manually connect the printer to Bluetooth from my settings on my iPhone, as if I was connecting to a speaker or something. After I did that a prompt came up that the app would like to connect to the speaker and I just clicked allow and it’s been great! I would say download the app first and then do the steps above to try and connect it. Hope this helps someone <3 ### 5/5 — I love this app there just one problem *2024-07-17, version 3.11* Whenever I try to let it access my photos there’s not an option for it to access my photos this has never happened before and I hope it can be resolved! ### 5/5 — Wow *2021-08-05, version 2.08* Totally recommend!!!!!!! ### 5/5 — Luv it! *2021-08-03, version 2.08* I love my new Polaroid mint printer it’s so easy to use and fast , I luv that you can take it on the go and the quality well they speak for themselves ! ### 5/5 — I NEED HELP WORKING IT *2021-07-17, version 2.08* Everything on the app is working Great except it’s not letting me have access to my photos. When I press allow access to photos it takes me to settings and has all these things about siri? Do you have any advice on how to get access to my photos through the app? ### 5/5 — We love it *2021-06-03, version 2.07* So fast love it ### 5/5 — Best app ever omggg *2021-05-02, version 2.05* I have so many pictures of my friends from the comfort of my home now, instead of having to go all the way to the store to print pictures --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*