# Minted — user reviews > 16 indexed App Store user reviews of Minted by The Minted App Ltd, rated 5.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/minted/id1542383274/reviews - App overview in markdown: https://appshunter.io/ios/app/minted/id1542383274.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor service, buggy app *2025-03-08, version 2.1.19* Haven’t been able to buy gold on the app for several months, keep getting told this will be fixed still waiting…. Customer service takes too long to respond. ### 1/5 — Can’t buy *2025-02-07, version 2.1.18* The buy feature hasn’t worked for over a month. Emailed support was told it’ll be running in a week that was a month ago. I sold the gold I had bought and will delete the app. Seems like the developers have given up too. ### 1/5 — Can’t see my money and FAQ number email doesn’t work *2024-11-06, version 2.1.17* Actually stressed out because I can’t see my money and none of the email or number works Can someone get in touch with me so I can take my money out ### 1/5 — Poor customer care *2024-09-22, version 2.1.17* I’ve been using this app for a while a another savings pot and the experience was great. I then needed to release some funds and this where the trouble begun they added the incorrect amount to my cash account and now I can’t retrieve my money. I have been trying for two weeks to contact someone but no response. Approach with caution… As I feel I’ve lost my money. ### 1/5 — Handling fee makes this app not worth it *2023-08-23, version 2.1.16* Having calculated the amount of money I put towards buying Gold via Minted and what I received I noted I made a loss and the loss was made due to their absurd handling fee I do want to say it is a great app but in short due their handling policy it's a one star ### 1/5 — Unable to login *2023-04-18, version 2.1.13* Unable to login. Please fix this ### 1/5 — Not worth it *2022-12-22, version 2.1.12* I wanted to buy some gold for first time investment but did not read the small prints and brought 10g which cost me £508 then I saw the gold was only worth £478 on my account so there’s a handling fee but even if I try to sell I will only get £478 so instead of profit I made a loss thanks minted ### 3/5 — Mark b *2022-02-21, version 2.0.2* I found it hard when I was verifying my identification ### 4/5 — Paypal *2025-03-11, version 2.1.19* The app is nice but would be better if you can make payments through paypal ### 4/5 — A good way to save! *2022-03-02, version 2.0.2* Easy to use app with good offers from time to time to buy gold at spot price. ## Most praised reviews (6 highest-rated) ### 5/5 — Great *2023-12-08, version 2.1.16* I have brought Vaulted Silver on this a few times , everything works great & never any issues with transactions. ### 5/5 — Investing in to gold made supper easy *2022-09-20, version 2.1.8* Perfect app that makes investing in to gold and silver super easy. The option to have the gold delivered is a perfect service. Very happy with the app, very easy to use. If you are interested in buying gold or silver i definitely recommend this app. ### 5/5 — Great app. So easy and convenient! *2021-09-02, version 1.2* Glad the app is available now. It’s super easy to buy and sell physical gold in just a few clicks. The savings plan is really convenient too. I can save up without any hassle at all. ### 5/5 — Great, but please improve app authentication *2021-08-18, version 1.1* Overall very happy with the service and have high hopes that the app will get even better over time. App authentication is timing out much too often, even compared to many other financial apps dealing with large payments etc. Please consider requiring password and SMS only for first-time login and then accepting just Touch ID or Face ID to re-enter. ### 5/5 — Great App *2021-07-23, version 1.0* Been waiting for this app for a while. Glad to see that it is simple to use alongside the web version. It is so much quicker to access my account now with all the main features 👍🏼 ### 4/5 — Great way to save and invest *2022-02-20, version 2.0.2* App is easy to use however I had notice something that could be amended. That is when a new gold account or pot is created, the pot cannot be removed once it’s been created. Giving the option to remove an empty pot would be great. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*