# Minuteman Mobile — user reviews > 177 indexed App Store user reviews of Minuteman Mobile by Minuteman Library Network, Inc, rated 1.40/5 from 283 ratings. - Source: https://appshunter.io/ios/app/minuteman-mobile/id6683282969/reviews - App overview in markdown: https://appshunter.io/ios/app/minuteman-mobile/id6683282969.md - Rating breakdown: 5★ 15 · 4★ 3 · 3★ 8 · 2★ 30 · 1★ 227 ## What do users think of Minuteman Mobile? Overall sentiment: negative **Pros** - 👍 Nice layout **Cons** - 🐛 Glitchy and unstable - ⏱️ Slow loading and performance issues - 🤔 Missing key features like advanced search **Commonly reported bugs** - Frequent crashes and disconnections - Issues with sign-in and account management - Formatting problems on certain devices **Most requested features** - Improve stability and reliability - Optimize loading and performance - Restore missing features like advanced search ## Newest reviews (18 of 177) ### 1/5 — Still not working *2026-07-07, version 26.06.00* App didn’t work all July 4th long weekend, deleted and reinstalled app, still not loading or opening past the intro “leaf” screen. Very glad I took a screenshot of my library card so I can at least check out books at the library. ### 1/5 — Why can’t i see holdings anymore? *2026-07-07, version 26.06.00* It’s not even a catalog anymore. What’s the point of a library app if pulling up an item in the search doesn’t let me find out what libraries have it and whether it’s available? Useless. ### 1/5 — Not working *2026-07-07, version 26.06.00* App will no longer load at all ### 1/5 — Doesn’t work on iOS *2026-07-07, version 26.06.00* Doesn’t work on iOS at all even after a fresh install, clearing the cache, etc. Just hangs on startup. ### 1/5 — Much slower and buggies than the old version *2026-07-07, version 26.06.00* Wish they would just go back to how it was a year or two ago. Takes forever to load, crashes often, and the most recent update seems to have removed the ability to place holds so like what’s even the point of the app now ### 1/5 — Doesn’t work *2026-07-07, version 26.06.00* App is slow unresponsive and obtuse ui. Can you even place holds in the latest version? It’s trash and the library should get their money back from whoever built this garbage ### 2/5 — Was slow, now broken *2026-07-07, version 26.06.00* This app has always been slower than its predecessor. The latest update has completely broken it for me. I am perpetually stuck on the loading screen. ### 1/5 — Broken *2026-07-06, version 26.06.00* App simply does not work ### 1/5 — App is broken *2026-07-06, version 26.06.00* Fix it or bring back the old app ### 1/5 — Please fix it! *2026-07-06, version 26.06.00* I love the library, and used to love the app. I’ve been patient, but It’s been getting slower and slower and now just won’t open at all. I’ve deleted and reinstalled and it still just hangs on a loading screen. ### 1/5 — App is broken *2026-07-06, version 26.06.00* The newest update stinks. Can’t connect. ### 1/5 — Stopped working *2026-07-05, version 26.06.00* Can no longer log into the app nor use app to hold books. Upgrades seem to be full of bugs. Please fix!!! ### 1/5 — Needs fixing *2026-07-05, version 26.06.00* Slow and buggy ### 1/5 — Two broken versions in a row *2026-07-05, version 26.06.00* The previous version crashed repeatedly, this one is stable but won’t let me reserve any books. Please fix or bring back the old version ### 1/5 — App is broken! *2026-07-04, version 26.06.00* The application no longer connects to the server! This worked fine for years until the latest update. ### 1/5 — Zero stars *2026-07-04, version 26.06.00* App has been down for almost a week. I’ve never had an app that is so glitchy and will not load (despite numerous unloads). Really frustrating ### 1/5 — July 4, 2026–Apple Devises locked out! *2026-07-04, version 26.06.00* The Apple App Store describes a critical bug fix was made approximately a day or two ago. Unfortunately, my app on my iPhone with the latest iOS software and my app on my iPad with the latest iOS software now will not open. I continue to be amazed that the Minuteman library network is not investing more funds into a functioning app to allow knowledge exchange across your network. Instead of investing in more bricks and mortar, surely you recognize the fundamental importance of scaling knowledge in 2026? Isn’t that the conceptual foundation of what you are all about? ### 2/5 — Stopped working *2026-07-04, version 26.06.00* Unlike many others, the app was working fine for me up until a few days ago. But now it cannot connect to the Minuteman network. Bummer! ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitches, not intuitive, slow *2026-09-02, version 26.07.00* So bad!!!! They should take some lessons from Libby about how an app should work ### 1/5 — Horrid *2026-09-02, version 26.07.00* This app almost never works. Crashes CONSTANTLY. Please fix it! ### 1/5 — Can’t connect to the library *2026-08-15, version 26.06.01* This app has so many failings: slow to start, poor search, results without useful information such as where to find the book. The latest release can’t even connect to the library. Useless. ### 1/5 — The App is still not working properly *2026-08-06, version 26.06.01* Update: last month the app stopped working. It couldn’t connect to my account after working fine for years. I uninstalled it and an update patch was created. While we can now connect to the main database it still isn’t working properly. It will not filter out by media / medium. So asking for Xmen for example you get anything Xmen related. ### 1/5 — Terrible *2026-07-27, version 26.06.01* This is an addition to my previous review. WHY OH WHY does the app no longer have a way for you to request the book you have looked up? I don’t need “more information” about the book. I just need the button that allows me to reserve it back. Why does this one necessary feature of a library app NO LONGER EXIST?! I don’t know how, even after updating the app on a regular basis, it continues to be unable to connect with the library. This is useless. I am a frequent library visitor / patron and having an app that is always down when I need it (can’t reserve books, check what books have come in, or access my card) is worthless. ### 1/5 — Filters no longer work *2026-07-18, version 26.06.01* Sorry if I’m repeating what’s been written already (didn’t see it mentioned) but now when you search and try to filter the results nothing happens. I often search for a movie and get a lot of books with the same name. Your could filter by format with the last version, but not since the “update” ### 1/5 — Terrible- just keeps crashing *2026-07-11, version 26.06.01* I never write reviews but I’m hoping this will reach someone who can fix this! I love the library and use the app a lot to find and reserve materials. This new app had been slow but I was patient. Now, however, the app continually crashes and has stopped functioning altogether. It’s so frustrating to have this terrible quality app, from an otherwise delightful library system ### 1/5 — App has stopped working *2026-07-08, version 26.06.01* It is unusable. ### 1/5 — Buggy and slow *2026-07-08, version 26.06.00* Takes forever to load and now it just keeps randomly shutting down. I can’t place a hold and there is no information or support. The old App was basic but it worked and was reliable! ### 1/5 — Doesn’t Work *2026-07-08, version 26.06.00* I want to love this app but it doesn’t work! I have tried deleting it, deleting the data, restarting my phone, etc. please make the app reliable! ## Most praised reviews (10 highest-rated) ### 5/5 — Access to a LOT *2026-07-20, version 26.06.01* Lets me load several lib cards at once to my account (family). Regular updates help it run smoothly. Glad to have this app!! ### 5/5 — Not working again *2026-07-06, version 26.06.00* It has been giving me a spinning wheel for literally days. Even after uninstalling and reinstalling it ### 5/5 — Works Great! *2025-08-20, version 25.06.00* The app must have been updated recently with fixes, it works perfectly for me and I haven't run into any bugs. It's great for quickly browsing the library network and seeing which books I've checked out. ### 5/5 — New app is wonderful *2025-07-10* The MLN app works extremely well to find books and media either in your local library or the network. But it was recently updated and the only way to get it to work is delete the old version and re-download the new one (auto update does work). This runs comparable to Libby now. ### 4/5 — Not as bad *2025-12-07* It’s not that bad, comparing to what people are saying that ‘the searching takes 20 seconds’ like that the searching takes about 5 seconds, and although it does crash out randomly, I would say it’s not horrible. But it could use some regular updates about crashing outs and app qualities. ### 4/5 — A bit slow but works *2025-07-01, version 25.04.00* Works and allows you to access so many books. The app is somewhat slow and the UI is basic ### 3/5 — Updates Not Helpful *2026-03-16, version 25.12.002* The app used to be secure but not require the 18 digit library card and password every time. Ugh. I see no user benefits to changes. ### 3/5 — Update issue *2026-01-29, version 25.12.001* After the update I’m asked to login to the library again and unable to. My biggest issue before the update is the speed for loading the app and refreshing when all I want to do is scan my library card. Can you add the card to Apple wallet? ### 3/5 — Great app but needs two things *2025-11-01, version 25.09.00* Needs library card in apple wallet and the app is slow to load. ### 3/5 — It’s ok. *2025-06-06, version 25.04.00* Aesthetically a better and more functional app. Lots of network connection issues and overall the app is much slower --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*