# Mirabella Genio — user reviews > 174 indexed App Store user reviews of Mirabella Genio by John Hoang, rated 4.10/5 from 58 ratings. - Source: https://appshunter.io/ios/app/mirabella-genio/id1433852322/reviews - App overview in markdown: https://appshunter.io/ios/app/mirabella-genio/id1433852322.md - Rating breakdown: 5★ 34 · 4★ 9 · 3★ 5 · 2★ 4 · 1★ 6 ## What do users think of Mirabella Genio? Overall sentiment: negative **Pros** - 👍 Easy to set up - 🚀 Affordable smart devices - 🔒 Robust security features - 🎨 Good light quality - 👍 Handy to control lights remotely **Cons** - 🐛 Frequent disconnections and reconnections required - 🐛 Buggy app with crashes and issues - 🔌 Unreliable connectivity - 🤔 Limited functionality in the app - 🤔 Confusing settings and menus **Commonly reported bugs** - App crashing and freezing - Devices randomly going offline - Scheduling and automation issues - Pairing and setup problems - Incompatibility with certain networks **Most requested features** - Dark mode option - Ability to save custom color presets - Widget functionality for quick controls - Better time zone support - Siri/HomeKit integration ## Newest reviews (16 of 174) ### 4/5 — Whatever *2026-08-24, version 1.3.0* Sometime it’s so lagging to turn on light like what the hell? 😅😅😅😅 Still work fine. ### 4/5 — Dark Theme mode *2026-08-12, version 1.3.0* When will you bring a dark mode theme in the app? ### 2/5 — The new look is confusing *2026-07-15, version 1.3.0* The old look was more straightforward. I can easily toggle between different light settings/scene like night mode and working. As I explored the new recommended settings now, it’s just a bunch of flashing lights with varying rhythm. Honestly, it gave me a headache. I had to create myself a new option for night mode. It was simpler before ### 3/5 — Depreciating *2026-07-11, version 1.3.0* Am currently missing a vital app function that suddenly disappeared from my light room. I have four down lights and previous had them linked as a group where I could control all four simultaneously. This feature has since been removed and it’s becoming increasingly frustrating. ### 3/5 — good app but blinding *2026-07-06, version 1.3.0* is there a chance there may be a dark mode in the app’s future?? usually people like to remotely turn off their lighting at night and the white background can be so bright to the point that it hurts the eye. just a thought . ### 4/5 — really great. . . but. . . *2026-05-04, version 1.3.0* You really need to add a dark theme background. it’s painful to open when all my settings are dark 🤪 cheers ### 4/5 — Log in issues but great app *2026-03-24, version 1.3.0* great app but i got logged out and now when i try log in it says i need to check my time zone is correct on my phone settings. Even though it is all correct, it still won’t let me log in… ### 3/5 — . *2026-03-21, version 1.3.0* The lights work perfectly but in the app it’s saying it’s either offline or it’s on but won’t let me change the colours or anything. Might need a glitch update? ### 1/5 — Used to be decent *2026-03-11, version 1.3.0* The app used to be decent but for the past 12 months my lights will randomly disconnect from the app, will not turn on from the light switch and I can’t create scenes anymore, I have also been through 2 sets of lights in 2 years, I’d recommend returning the products if possible and choosing a different brand as the support team is as useful as a blown lightbulb ### 2/5 — Shortcuts *2026-03-11, version 1.3.0* IOS shortcut implementation is hot garbage. Including the fact you cannot trigger dynamic lighting scenes like you can with Wiz. ### 3/5 — Not great *2026-03-10, version 1.3.0* Lamp turns on automatically throughout the day even after I turn it off and have the “plan to turn off” ### 1/5 — DON’T BUY *2026-02-19, version 1.3.0* WORST PRODUCT EVER!!! Every time I unplug it from the wall then replug it, it turns white and won’t let me connect. Tried SOOOO many times to reconnect but won’t. NEVER BUY THIS!!!! DON’T WASTE YOUR MONEY!!! ### 3/5 — Error develop need help on this error message *2026-01-23, version 1.3.0* Please check the time settings in your phone to make sure they match your local time and time zone. This error keep coming on when signing in. Need help how to clear this pop up box ### 1/5 — Why doesn’t the app support more than one device?? *2026-01-14, version 1.3.0* I have 27 “smart” devices using the Genio eco-system. What I hate with a passion is the inability to control connected devices from a number of different iOS devices I own it seems only one account is allowed to be signed in?? Why do I have to sign in each time. It’s ridiculous. Most people have more than one device and your API is telling itself that anymore than 1 is not allowed. Fix it or cop more negative comments! ### 1/5 — Broke *2026-01-09, version 1.3.0* It works for a few mins then just breaks ### 2/5 — Bad *2026-01-07, version 1.3.0* The thing I got is not Listed. And it should be able to work on 5ghz ## Most critical reviews (10 lowest-rated) ### 1/5 — Waste of money don’t buy *2026-08-14, version 1.3.0* Constant connection issues & faulty products. Honestly don’t buy from Mirabella Genio. ### 1/5 — Went haywire after internet outage *2026-08-11, version 1.3.0* Did everything it said to do checked the wifi type changed it and nothing worked absolutely garbage ### 1/5 — Good luck doing any shortcuts/automations on iPhone or Apple Watch or Siri! *2026-08-06, version 1.3.0* I have tried numerous times and still failed at making any shortcuts and automations work. It would amazing if I could tap a button on my watch or on my lock screen or tell Siri to turn on lights. But I can’t get any of that working!!! ### 1/5 — Needs de-listing for Mac *2026-07-06, version 1.3.0* The app has been made available for Macs, but it crashes immediately every time on a Mac. Please either fix it or de-list it from the Mac store. ### 1/5 — Can’t change the colour *2026-06-16, version 1.3.0* I can’t change the colour of the light anymore, this was a feature that was available with the app, but recently I can’t change the LED colour, the option just isn’t available. ### 1/5 — L *2026-06-08, version 1.3.0* Sooooo disappointed in this app! The app hardly works! Not even worth half a star!!! ### 1/5 — STUPID *2026-05-15, version 1.3.0* ITS SO HARD TO CONNECT TO INE LIGHT I FOLLOW THE INTEUCTIS I CSNT PICK 2.4gz ### 1/5 — Does not allow me to login *2026-05-09, version 1.3.0* Login buttons are disabled when logging in. So can’t login and cannot feed pet. Do better. ### 1/5 — Doesn’t work *2026-04-17, version 1.3.0* Waste of time. Pairs up to device but device doesn’t want to work ### 1/5 — App keeps logging out *2026-04-15, version 1.3.0* Have to keep logging in ## Most praised reviews (10 highest-rated) ### 5/5 — Perfect *2026-06-21, version 1.3.0* I use this as a night light and it works really well a definite 5 stars ### 5/5 — Cabinet lights fixed ‘ *2026-04-17, version 1.3.0* I bought the Mirabella Genio cabinet lights from Bunnings a few days ago and had trouble with 3rd party control via Google home. I emailed Mirabella and a day later they work ! Great customer service ### 5/5 — Fantastic *2026-02-27, version 1.3.0* I use with my indoor camera. Crystal clear. Lets me know if movement or sound but I turn them Off if I am home. Really happy with app and genio camera 😀 ### 5/5 — Good job *2026-02-21, version 1.3.0* You are very talented I sleep better with this good job ### 5/5 — UFO *2025-04-18, version 1.2.8* Great but I need my solar system backed up thanks. ### 5/5 — Very Happy *2025-03-11, version 1.2.8* I don’t know why there’s complaining about this app, I’ve had it and the first globe I bought for 2 years now and both have operated as described the whole time. App not crashed once, globe only offline because I turned router off and all features work perfectly. Not one complaint from me I’m totally happy with both globe and app. I felt I should do a review after reading all the negative ones, because my experience is so different to those. Could be operating system differences, I’m using the app on apple devices. ### 5/5 — How to connect to google. *2024-12-29, version 1.2.8* First get the Google Home app then click the plus and add other Google devices or something like that search Mirabella Genio and link it with your Geo account done you can now use Google Assistant to turn on and off your device ### 5/5 — Great but….. *2024-12-27, version 1.2.8* Need to ad dark mode badly the wire colours in the app are absolutely blinding ### 5/5 — Good for Kmart quality *2024-12-06, version 1.2.8* I bought a sunset led lamp it works well have had no problems at all ### 5/5 — M *2024-06-08, version 1.2.7* I Love the Genio app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*