# Mirroring Assist — user reviews > 184 indexed App Store user reviews of Mirroring Assist by Splashtop Inc., rated 2.70/5 from 209 ratings. - Source: https://appshunter.io/ios/app/mirroring-assist/id950117741/reviews - App overview in markdown: https://appshunter.io/ios/app/mirroring-assist/id950117741.md - Rating breakdown: 5★ 70 · 4★ 16 · 3★ 12 · 2★ 9 · 1★ 102 ## What do users think of Mirroring Assist? Overall sentiment: negative **Pros** - ✅ Works reliably for presentations and classroom use - 🎯 Easy setup and connection process - 💻 Effective wireless mirroring to PC - 🎮 Good for gaming and app demonstrations - 📱 Supports multiple iOS devices - ⚡ Fast performance when functioning properly **Cons** - 🐛 Frequent crashes and disconnections - 💰 Misleading pricing - advertised as free but requires paid license - 🔌 Inconsistent connectivity issues - ⏱️ High latency and lag during mirroring - 🚫 No customer support or unresponsive support team - 📺 Does not work with smart TVs directly - 🔄 License disappears or becomes inactive after purchase - ❌ Fails to work after free trial expires - 🎬 Poor video quality and resolution - 🔐 Subscription/license transfer issues between devices **Commonly reported bugs** - App crashes immediately upon connection attempt - Subscription status shows inactive despite payment - Black screen display when mirroring - Connection drops after 5-10 minutes of use - Device not found errors on same network - iPhone compatibility issues while iPad works - Audio lag and sync problems - License key won't activate after OS reinstall - QR code scanning failure - Pairing code not displayed - Incompatibility with iOS 10.0 and newer updates **Most requested features** - Smart TV support - Direct iPad-to-iPad mirroring - Ability to delete account - Better screen size fitting for different device models - YouTube and streaming service compatibility - Offline mirroring without WiFi requirement - Proper 16:9 aspect ratio support - Interactive mouse/touch control on mirrored screen - Account deletion functionality ## Newest reviews (13 of 184) ### 2/5 — License Disappearing *2023-05-09, version 1.2.4.0* I bought the license in march, now it just disappeared? I have to rebuy it and it’s only been a few months…. ### 1/5 — crashes on use *2022-09-20, version 1.2.4.0* works fine for my iPad, but if i dare use my iPhone, it refuses to connect entirely and crashes the app ### 1/5 — Not working *2022-07-29, version 1.2.4.0* Not working at all ### 1/5 — Produto não atende *2022-02-22* Fiz o pagamento, cobrou 84,90 do meu cartão, mas no app consta que não foi pago e não libera as ferramentas. Quero estorno do valor pago já que não consegui usar o serviço. ### 1/5 — Terrible App. Works only once *2022-01-07, version 1.2.4.0* Do not use this app. Go get APower Mirroring App instead. You’ll get value for your money there. ### 1/5 — Worst app ever. Fraud! Took my money and didnt let me log in *2021-08-09* This app is the most pathetic app on appstore. Didnt expect such service from splashtop. I thought it was a respectful company. Idiots took away 1300 rupees and didnt do anything. ### 1/5 — Do not buy. Developers are scamming *2021-05-31, version 1.2.4.0* Worked initially and now doesn’t work. Lots of reviews saying the same thing. I wonder if the developers giving people back their money or probably scamming. Report to Apple. ### 1/5 — Scammage *2021-05-12, version 1.2.4.0* Bought the liscence for 15$, said “Error - you are not allowed to use this product” But took my money anyways. Gross scammage. ### 1/5 — same sad story. 7 reasons things don’t work *2021-03-23, version 1.2.4.0* free trial worked temporarily. upgraded to paid pro. then things fell apart. now i get a list of 7 possibilities for my predicament including restart device, reboot computer, check video driver. i just want to use an app to make my life easier not to become a geek. ### 1/5 — Complete Scam! *2021-02-21, version 1.2.4.0* Payed for it to use the mirroring on both my computer and iPad and wouldn’t let me use it. Log onto the account on my computer says I haven’t paid for it, when in my bank there are funds retired there. ### 1/5 — Took my money. Can’t open. No support *2021-02-02* Can’t access a ID license key code. Paid $23 CAN and can’t get started. Emailed support with no help. ### 1/5 — Awful *2021-01-06, version 1.2.4.0* 2nd worst app I’ve ever used. Just terrible in every way. ### 1/5 — Don’t buy *2020-11-17, version 1.2.4.0* Bad instructions on how to set it up. Not an intuitive interface. ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer a viable app *2026-03-18* I used this product to demo and sell a mobile app that worked with an LMS years ago and it worked fine. The Mirroring Assist no longer allows me to connect to my PC (with a current M360 license) consistently. ### 1/5 — Very low quality tool *2024-09-11* Please don’t waste your time, will just drag you out every time and full of bugs ### 1/5 — Doesn’t Work *2024-09-07* App crashes as soon as I try to connect to my computer. Waste of money and time. ### 1/5 — 價格不合理 *2024-08-10, version 1.2.4.0* 功能不多 但美金490 超貴 燙手 可以不用考慮 ### 1/5 — DO NOT BUY**READ** *2024-04-26* This app worked flawlessly, during my free trial. As soon as i spent the money i could no longer use it. It keeps saying my subscription is inactive, even though it says its a one time fee. THERES ABSOLUTELY NO WAY TO CONTACT SUPPORT. Ive went to the site and looked on the app, nothing. Just wasted 15 bucks on this scam 🤬🤬 ### 1/5 — don’t pay for this app it’s a scam. *2024-02-25, version 1.2.4.0* after paying for the subscription they took my money and asked me to pay for it again. ### 1/5 — 要錢 *2023-08-05, version 1.2.4.0* 爛死了 ### 1/5 — Just crap *2023-06-14, version 1.2.4.0* Doesn’t work for mirroring, app crashes when i choose to enter the code. Doesnt connect to my laptop. A waste of time and money ### 1/5 — . *2023-05-29, version 1.2.4.0* Too laggy and unstable. Audio and screen also lag. Trash app ### 1/5 — Does nothing *2022-10-06* I got it specifically for the iPhone frame around the mirrored device. Airplay works without this app but opens it in full screen. May have been useful 5 years ago, but as far as I can tell, this app does nothing now. Bit of a scan that they’re still charging for it. ## Most praised reviews (10 highest-rated) ### 5/5 — ちゃんと動きました *2026-02-04* ipadイラストの遠目確認用。　これ系はあんまりレビューが良くないのが多いですがこちらはちゃんと動きました。 win11, iOS26.1環境。　goodです ### 5/5 — Sigma *2025-02-24, version 1.2.4.0* Sigma presentation done 😛😛😛😛🤑🤑🤑🤑🤑🤑🤑🤑🤑 ### 5/5 — Не работает *2024-07-13* Раньше работало, покупал лицензию. Теперь не работает, не подключается к компу через куар код, а через код вылетает прога ### 5/5 — Working perfectly🦋😁 *2022-11-16, version 1.2.4.0* It’s working perfectly and I just did my presentation and no glitches or lagging what so ever😋🏳️‍🌈♥️ ### 5/5 — Works really well for me *2021-05-06, version 1.2.4.0* For the first time today I had trouble finding my pc on the network. The mirroring assist program sorted this. ### 5/5 — Looking for iOS developers *2021-04-30* \Are any developers willing to develop apps for our company👺? We need developers to develop various types of apps for our company.[? If you are proficient in a certain type of APP development，# please contact me and we will provide a good commission.👾Skype!/WhatsApp☞: +유8615982002312 Facebook;:estelle668‵ ### 5/5 — Consistently reliable *2021-01-16* I’ve used Mirroring360 for about four years on various devices. It was good in the past and has improved since. ### 5/5 — Happy + suggested improvement *2019-07-25* The main thing I would improve is minimise the lost space around the edges. (This matters when the two screens have different dimensions) ### 5/5 — Working well *2019-02-28* Set this up last night and it’s working well. ### 5/5 — Iphone 6 to windows 10 Acer laptop *2018-11-20, version 1.2.4.0* Exactly what I needed, love 'et! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*