# Mirrors of Albion — user reviews

> 403 indexed App Store user reviews of Mirrors of Albion by Game Insight, rated 4.30/5 from 3,634 ratings.

- Source: https://appshunter.io/ios/app/mirrors-of-albion/id519640317/reviews
- App overview in markdown: https://appshunter.io/ios/app/mirrors-of-albion/id519640317.md
- Rating breakdown: 5★ 2,014 · 4★ 1,007 · 3★ 396 · 2★ 99 · 1★ 118

## What do users think of Mirrors of Albion?

Overall sentiment: mixed

**Pros**

- 🌟 Gorgeous graphics
- 🕵️‍♀️ Engaging hidden object gameplay
- 🎨 Interesting Alice in Wonderland theme
- 🧠 Mentally stimulating
- 👍 Fun and addictive

**Cons**

- 💰 Expensive in-app purchases required for progress
- 🕰️ Slow energy replenishment
- 🤯 Overwhelming number of quests and collections
- 🐛 Frequent crashes and bugs
- 🔄 Progress loss after updates

**Commonly reported bugs**

- Game freezes or crashes after completing levels
- Inability to launch game after updates
- Disappearance of progress, items, and currencies

**Most requested features**

- More energy sources or faster replenishment
- Reduced in-app purchase requirements for progression
- Improved quest and collection organization
- Better device syncing and data preservation

## Newest reviews (17 of 403)

### 3/5 — Bug

*2025-03-13, version 9.8*

Cannot download extra content saying error connecting server, sad finding this game after years but still couldn’t play.

### 3/5 — Could be better.

*2024-12-28, version 9.8*

I recently am unable to hear anything on the game with sounds and volume up. All my other games prove no problem; and I would play it so much more if it was not impossible to get the elephant to cough up the items I need to get into the garden, because it’s impossible to find birds already to trade it with.

### 3/5 — Amava o jogo

*2024-06-08*

Mas não acessa minha conta que estava vinculada ao Facebook, e o jogo pede uma atualização no meio do jogo e não atualiza e fica travado dando erro de servidor, arrumem por favor.

### 2/5 — Won’t download

*2024-06-07, version 9.7*

After completing I guess the tutorial, a prompt shows up to download or update more data for the game, but when I try, the download bar flashes on & off screen before an error message about the network shows up. I’ve tried uninstalling & installing again, I’ve tried at multiple networks, without network, & nothing has worked. :(

### 3/5 — Download nicht möglich

*2024-05-21*

Kann den rest von spiel nicht runterladen, dazu sind da halt paar fehler. Spiele das jetzt einfach auf mein Laptop aber hier geht nicht :/

### 1/5 — Fix the stupid Facebook issue!

*2024-04-07, version 9.7*

I lost all my progress this was my favorite game but it doesn’t even have tech support!!! You deserved to be bankrupt putting all the blame on Facebook for the issues instead of your app issue is dumb. Your taking everyone’s money without even earning it! I can’t believe you dropped the ball this bad! Shut the game down entirely if you are going to be this way!

### 1/5 — Conta perdida

*2023-09-15*

Reinstalei o jogo e não consigo mais restaurar minha conta vinculada ao Facebook

### 2/5 — Too many challenges

*2023-07-16*

Lots of challenges pops up at same time. Always forcing to purchase. Difficulty levels are purposely set high so that the user can’t complete single challenge without purchasing their packages. No response from support team. After you find all items in a collection, you will need some more supporting items to turn-in the collection and it is very difficult to get them, hence you are stuck there.

### 2/5 — Used to be great

*2023-06-29*

Game has been abandoned by the developers due to bankruptcy. Don’t spend money on it and next to impossible to progress now. Beware. Still fun to play but not like before

### 4/5 — а народ тут причем?

*2023-05-29, version 9.7*

игра очень классная, одно «но» в моем регионе запретили(

### 2/5 — Mirrors of Albion

*2023-05-13*

Used to really love playing. I could play for long periods of time a day. Now I play for 5-10 minutes. It’s taking me longer to write this review. They made so many changes recently which are horrible. Cost to much to explore rooms energy does not replenish quick at all. They want you to spend real money which is ridiculous for us on a budget folks. I had to change devices twice and I lost all my friends over 1000. Now I dont receive gifts back nor do I get items I need when I request them. I’m not sure who is running this game. But really? It’s just NOT FUN anymore

Such a BORING GAME,  nothing fun about it! .

**Developer response:** Hello. We are always thankful for any constructive criticism with detailed explanations of flaws or bugs. If you’re experiencing technical issues, contact our support team at https://gameinsight.helpshift.com/a/alice-in-the-mirrors-of-albion/?l=en . Your feedback is important and your suggestions can help us improve the game.

### 1/5 — Péssimo jogo

*2023-04-14*

Depois da ultima atualização o jogo esta travando no mundo do espelho. Não consigo jogar

### 1/5 — Update Long Overdue

*2023-02-14*

It is the day before Valentines Day and looks like no event for it.  I read sometime ago players were being pushed towards playing on Facebook.  Many don’t use nor trust Facebook.  I am one.  If there is nothing for Valentines Day I will Off Load this App and eventually Delete it by Summer.  Apple was supposed to remove Apps that didn’t do updates.  I know it has been over 9 months for this one.  The developers either need to update or put on their website no more updates for this game.  In fact a few weeks ago I was on their website hoping to find something about this game.  This game wasn’t even listed.  Apple make these Developers keep up to date or kick them off the Apple Store.

### 3/5 — No seasonal updates?

*2023-02-08, version 9.7*

Why aren’t there any more seasonal updates?
Have you stopped supporting this app?

### 1/5 — Crashing!

*2023-01-19, version 9.7*

Hello,Developers 

Your app isn’t allowing me to access it. 

So please fix the bugs that are in your app game.

Because it isn’t working properly.

There isn’t anyway. That it is possible to play this hidden object game.

### 1/5 — Game doesn’t even work

*2023-01-13*

Downloaded this game yesterday, and it doesn’t even manage to load the first crime scene. It freezes, then when you open it again after closing it down, it starts right at the start again, then freezes again at the same point.

It shouldn’t be available on the App Store if it doesn’t work!!!

Upon reading other reviews, I am using the latest iOS version, on an iPhone 13, so not a device issue!

### 4/5 — Holidays?

*2022-12-22, version 9.7*

Just the winter pavilion? Really? Disappointed.

And now no response. Or update. Really thinking about deleting the game.

## Most critical reviews (10 lowest-rated)

### 1/5 — doesn’t work

*2026-06-10, version 9.8*

it doesn’t work everytime i open the app it lets me set up an account but after that it doesn’t work it just freezes i can’t even play the game

### 1/5 — No support

*2025-12-01, version 9.8*

There is no support for this game from the developers. Cannot connect to Facebook although there are prompts and rewards for doing so. It says “this game is not supported. Developers are aware.”

### 1/5 — Lost all my levels and purchases

*2025-08-24, version 9.8*

Tech support won’t help me.  I lost all my crystals, amulets and purchases I made after the last iPad os update. I’ve played this game for more than five years under the name Lady Brontë. Is there a way to restore to my purchases and progress? If not I will have to quit, I can’t see starting all over. I opened so many new levels. Please let me know. I’m not a beginner. Please help.

### 1/5 — 결제 안했는데 돈 빠져나감

*2025-07-21*

전 결제 한적이 없는데 왜 제가 산것처럼 통장에서 돈 나갔어요.
환불 해 주세요.

### 1/5 — Total Bust-Super Mad

*2024-12-15, version 9.8*

So unhappy and disappointed. Been playing this game for years. Had all locations open and had many achievements. Had lots of money and gems.  Lost it all when there was an issue with the game. Had to delete it and redownload. Lost everything and wants me to start over. Not doing it.

### 1/5 — Another fake game in the Appstore.

*2024-12-04, version 9.8*

All Appstore game reviews are lies.

### 1/5 — Péssima atualização

*2024-09-04*

Última atualização estragou o jogo. Update eterno que não carrega o jogo.

### 1/5 — Account lost

*2024-08-14, version 9.8*

Always kept losing my account though it’s linked with my gmail account and can’t link with Facebook.tried customer service but of no use

### 1/5 — terrible

*2024-05-18, version 9.7*

i’m trying to start playing this game but after choosing my character & name it freezes & just plays music. doesn’t go any further into the crime scene….

### 1/5 — Never gets past adding your name.

*2024-05-04, version 9.7*

Simply can’t get past adding your name then it hangs on a blurry image with music. Left if 20 minutes each time. Gave up.

## Most praised reviews (10 highest-rated)

### 5/5 — bitte um Antwort

*2024-04-23*

Hilfe geht nicht mehr was da los

### 5/5 — Gold for Crystals.

*2024-04-19, version 9.7*

Love the game, but I would like it if I could use by Gold To buy Crystals. Crystals are to much $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

### 5/5 — Tolle App

*2023-05-28*

Hi die App ist super!Ich liebe es das man ermitteln und suchen kann!

### 5/5 — Favorite iPad App

*2021-08-13*

This is by far my favorite game on the iPad. The details and artwork are amazing. Yes, it can be a bit frustrating to go through and play if you don’t put real world money into it - but it’s not impossible. Every once in a while they throughout missions and extras that help speed things up. And I really like the addition of a 30 minute energy freeze when you open up for the first time in a day. More if you’ve been gone longer. I am majorly impressed with their customer service. If you contact support through the app for any issues, they have a bot that tries first, but if that doesn’t work I can request talking to a real person and they usually respond within a few hours. I am very impressed. They are always updating and changing things, which makes this interesting. Love this game.

### 5/5 — Mirrors

*2020-09-26, version 8.8.7*

Just updated today now it won’t load.

### 5/5 — Trava tudo

*2020-09-13*

Não abre de jeito nenhum, decepcionada

### 5/5 — Awesome game

*2020-03-05, version 8.4*

I had this game for years and now of a sudden it just kick me out of the game please fix thanks

### 5/5 — Mise à jour

*2019-09-20*

Bonjour, jeu génial mais depuis la dernière mise à jour d hier, le jeu est ralenti, se déconnecte bref pas top du tout. 
Merci de faire qqch rapidement

**Developer response:** Please send a thorough description of the problem you’ve discovered to our support team at https://www.game-insight.com/en/support/form. They will contact you as soon as possible.

### 5/5 — Super jeu

*2019-08-27*

J’adore 😻ce jeu il est vraiment top ! Différentes quêtes à réaliser et le décor est vraiment fantastique !!
Par contre je viens de faire la mise à jour et y semble avoir un Bug !! J’espère que cela va être vite réglé 😜

### 5/5 — Mirrors of Albion

*2019-08-13, version 8.2.5*

I loved playing this game can you put it back on I pad I don't have an Apple Watch plz x

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*