# Misan by Bamboo: Pay & Send — user reviews > 31 indexed App Store user reviews of Misan by Bamboo by Bamboo Global Inc, rated 3.80/5 from 37 ratings. - Source: https://appshunter.io/ios/app/misan-by-bamboo-pay-and-send/id6478486033/reviews - App overview in markdown: https://appshunter.io/ios/app/misan-by-bamboo-pay-and-send/id6478486033.md - Rating breakdown: 5★ 21 · 4★ 6 · 3★ 0 · 2★ 2 · 1★ 8 ## Newest reviews (10 of 31) ### 5/5 — I like this app *2026-02-01* The fact I have seamless transactions, across worldwide ### 4/5 — I d verification *2026-01-03* Pls be fast **Developer response:** Hi there, we are truly sorry to learn of the delay with your verification. We hope our support channel helped resolve this issue swiftly. Please reach out to us at getmisan@investbamboo.com if you encounter any difficulty with the Misan app. We would love to help. ### 3/5 — Update more wallet *2025-07-11* This the kind of app i have been waiting for long now but i would like additional currency to be added like USD Wallet, GBP Wallet and EUR Wallet so funds can be transferred to them **Developer response:** Hi there! Thank you for your feedback and suggestions. We’re working hard to expand our products and services, and we’ll be sure to keep you informed as new features and offerings become available. Stay tuned on our app! ### 5/5 — Review *2025-06-28* Aww, You’re the best Misan by Bamboo lovely, keep the fire up. ### 5/5 — Love it! *2025-06-24* Easy download and sign up. Can’t complain! Enjoying better rates than other apps. ### 5/5 — Good stuff *2025-06-23* Downloaded to use the Card to clear my ASOS cart and It was seamless. Decent work guys ### 5/5 — Love the app! *2025-06-23* A beautifully designed app, so fun to use. ### 5/5 — Great App with Better rates *2025-06-23* Been loving Misan so far. Looking forward to all the great stuff it will bring. ### 5/5 — Outstanding! *2025-02-06* Profile verification and transactions are swift. The app UI is top-notch! ### 5/5 — Fast, reliable, and seamless! *2025-01-08* Transfer in just seconds. Bamboo never disappoints! Definitely a 5-star experience! ## Most critical reviews (10 lowest-rated) ### 1/5 — Account verification *2026-07-26* Account takes too long to verify ### 1/5 — Still using T+1 *2026-07-23* I used this only twice. As I write this review, my funds have not dropped in my bamboo NGN wallet. What a joke! In this era where instant settlement is a thing. I Contacted their support and was told some transactions take 24 hours to clear but honestly I saw no basis for the hold since the fund is just $100. More so bamboo and Misan are the same company why should transactions be settled at T+1 The exchange rates I got the two occasions I used them was good but that is not enough. Instant settlement should also be prioritized. ### 1/5 — Scammer *2026-06-06* They scam referral bonus, promise to pay but just giving story everyday. A lot of user wasted charges while participating in the referral program but they didn’t any of the reward they promised. **Developer response:** Hi there, we are deeply sorry to learn that you had an unpleasant experience with our referral program. We ensured that all eligible referrals were paid after our team conducted an internal review of all qualifying transactions. We are so sorry that you did not get paid. Thank you for participating in the referral program. 💚 ### 1/5 — Worst app ever *2026-06-02* This app is the worst app you could ever imagine they would frustrate you to the extent you have to move all your money . Their costumer service is the worst I have ever seen they reply your messages back with Ai generated messages with no proper communication or response from the team . Don’t ever thinking of using them it’s a whole waste of time **Developer response:** Hi there, we are deeply sorry to learn that you had an unpleasant experience with our app. We are constantly working to improve the experience for our users and are expanding our team to enhance our response times. We truly appreciate your feedback and hope you will give us the opportunity to demonstrate the significant improvements we have made to our service. Please reach out to us at getmisan@investbamboo.com if you encounter any difficulties. We would be happy to assist you. ### 1/5 — Restrictions on account for no reason *2026-05-22* When money enter the app they will restrict your account from been withdraw. Very useless app **Developer response:** Hello there, we're sorry to hear about your experience and understand how concerning account restrictions can be. In some cases, accounts may be temporarily restricted while required reviews are being carried out. These reviews are conducted to help protect our users and ensure compliance with applicable regulations. During this period, certain account activities may be unavailable until the review is completed. If your issue remains unresolved, please contact us at getmisan@investbamboo.com using your registered email address, and we'll be happy to review the status of your case. 💚 ### 1/5 — Poor Service *2026-04-02* I will not recommend this app to be used if you need to send money urgently. The response time to get transactions sorted is slow. **Developer response:** Hello there, we're deeply sorry for the unpleasant experience with our app. Delays with transactions are not the experience we want for our users, and we understand how concerning it can be when you're unable to access your funds as expected. We are constantly improving our processes and expanding our team to ensure we provide you with an excellent service. We appreciate your feedback and apologise for the inconvenience this delay caused. If you encounter any difficulty while using our app, please contact us at getmisan@investbamboo.com using your registered email address, and we'll be happy to investigate and assist further. 💚 ### 1/5 — Terrible *2025-08-11* Ridiculously high fees, stay away from **Developer response:** Hi there, we are sorry to learn you feel this way. We work really hard to ensure we bring you the lowest fees. At the moment, these are the best fees we are able to offer. I encourage you to try us out. I'm sure you'll find that the ease and experience of transacting with Misan surpass the fees greatly. Please reach out to us at getmisan@investbamboo.com for any support you need. ### 1/5 — Not friendly to new users *2025-08-08* The card they gave me got deactivated in less than 2 hours without warning and they were telling me to pay another registration fee of $5 (#7550) to register a new card. Would not recommend! **Developer response:** Hi there, we are sorry to learn you had this experience. Your virtual card can be terminated due to multiple failed transactions, and we notify users of failed transactions before termination. Please reach out to us at getmisan@investbamboo.com for more information and assistance. We will be happy to help. ### 1/5 — Spammy *2025-08-05* They send more than 10 push notifications per day that are ads in the most annoying spammy way you can think of! They send you spammy emails too with the unsubscribe link that leads nowhere! I had to turn off notifications completely and mark their emails as spam! Which makes this app useless to me, cos without notification of use of the service, it’s not safe to use it, and I’ll be damned if I would let it spam me with ads of their services all day long like an extra needy partner that seeks attention 24/7! I seriously fail to see how people can use this app without getting sick of it! **Developer response:** Hi there, we are sorry to learn you feel this way. Kindly note that the 'unsubscribe' button at the bottom of any email notification you receive is functional. However, please reach out to us at getmisan@investbamboo.com if you are still unable to unsubscribe. ### 2/5 — Referral *2026-05-18* I referred a friend using my invite code and it didn’t reflect. The person I referred did all the necessary. I didn’t get my referral bonus and the person didn’t either. **Developer response:** Hi there, we are deeply sorry to learn that you had an unpleasant experience with our referral program. We ensured that all eligible referrals were paid after our team conducted an internal review of all qualifying transactions. We are so sorry that you did not get paid. Thank you for participating in the referral program. 💚 ## Most praised reviews (10 highest-rated) ### 5/5 — Worse app *2026-08-19* Very useless app after weeks when the gbp and euro account as been down,I received a notification that the account is back immediately I login all my accounts as been disabled nothing is working it’s restricted ### 5/5 — Mr *2026-06-26* Good app and fast and more with the dollar version ### 5/5 — Best in Class *2026-06-24* Omg, this is the best remittance app I’ve used. The rates are always the cheapest, versus the others I check with and the money moves fassssst. Thanks guyys ### 5/5 — Review *2026-06-05* It is easy to navigate ### 5/5 — Mr *2026-05-12* Good app and fast and more with the dollar version ### 5/5 — Nice *2026-05-06* Nice ### 5/5 — Great so far *2026-05-06* When I first downloaded the Misan app at launch, I was a bit disappointed due to delays when transferring money to my local account. However, I gave it the benefit of the doubt, and a few months later, the experience has become much more enjoyable. The exchange rates in particular are impressive compared to other apps, which has made a noticeable difference for me. ### 5/5 — Excellent *2026-03-25* Very fast and reliable ### 5/5 — Good rates *2026-03-23* Misan actually had good rates. Sign up w my code V0ZU51BE, so we can both earn. ### 5/5 — Review *2026-02-18* Easy to use, payment is swift. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*