# Mission Chief Fire Fighter 911 — user reviews > 335 indexed App Store user reviews of Mission Chief Fire Fighter 911 by SHPlay GmbH, rated 4.80/5 from 4,360 ratings. - Source: https://appshunter.io/ios/app/mission-chief-fire-fighter-911/id808689139/reviews - App overview in markdown: https://appshunter.io/ios/app/mission-chief-fire-fighter-911/id808689139.md - Rating breakdown: 5★ 3,647 · 4★ 506 · 3★ 110 · 2★ 25 · 1★ 72 ## What do users think of Mission Chief Fire Fighter 911? Overall sentiment: positive **Pros** - 👍 Realistic gameplay - 🚀 Engaging and addictive - 💡 Ability to use local map and customize stations - 👍 Good community and alliance features - 👍 Minimal ads **Cons** - 🐛 Frequent crashes and bugs - 🐛 Logging out issues - 💰 Expensive upgrades and in-app purchases - 🐛 Inconsistent UI and navigation - 🐛 Slow progression without spending money **Commonly reported bugs** - Vehicles getting stuck or not responding - Missions not triggering or getting stuck - Account data loss or inability to log in - Inconsistent performance and loading issues - Incorrect or confusing in-game notifications **Most requested features** - Add more emergency vehicle types (e.g. tow trucks, unmarked cars) - Implement station move-ups and coverage options - Improve dispatch realism with audio cues and dispatch voice - Allow selling/trading of vehicles - Add more mission types (e.g. wildfire, hazmat, bomb disposal) ## Newest reviews (18 of 335) ### 4/5 — Great game *2026-09-02, version 3.1.12* I spend hours playing it, great game to play also before bed, I just wish it was more fire/ems based I’m not really big on the L.E. Missions and stuff, and I wish it Limited missions and types to what you actually have unlocked/purchased/trained, but other than that it’s an amazing game and I highly recommend it to anyone and everyone who likes dispatch style games ### 3/5 — Add auto‑release failsafe for stuck patient transport, same as prisoner transport *2026-08-22, version 3.1.12* Prisoner transport has a helpful automatic countdown if no one acts, but patient transport has no equivalent — it just stays locked for hours with no payout if the player goes offline. This is unfair, especially in alliance play where other players' units get stuck idle with no way to finish or get rewards. Please add the same timed auto‑release or failsafe for patient transport. ### 4/5 — Recommandations *2026-08-02* Excellent jeu très immersif ! Une seule suggestion : il serait top que les extensions soient définitive et qu’il n’y est plus de limites de temp, même si le prix d’acquisition devient plus élevé. Je pense que se sera plus confortable pour les joueurs. Bravo au développeur pour ce beau jeu. **Developer response:** Merci beaucoup pour vos 4⭐ et vos encouragements ! Nous sommes ravis que le jeu vous plaise. Votre suggestion concernant des extensions permanentes, même à un coût plus élevé, est très intéressante et sera transmise à notre équipe. — L’équipe Opérateur 112 🚒 ### 4/5 — Mode hors ligne?? *2026-07-29* Super jeu par contre quand on n’a pas de réseau impossible d’y jouer. Est il prévu de faire un mode hors ligne ? **Developer response:** Merci pour ton avis et les 4 ⭐ ! 😊 Opérateur 112 est conçu comme un jeu en ligne : tu joues sur une carte réelle et partagée, en interaction avec les données du monde et les autres joueurs, ce qui nécessite une connexion Internet active. Sans connexion, le jeu ne peut malheureusement pas charger la carte ni synchroniser les informations de ta partie, et c’est pour ça qu’il n’est pas jouable hors ligne pour le moment. Nous gardons néanmoins ce type de retour en tête quand nous réfléchissons à l’avenir du jeu. Merci encore de jouer à Opérateur 112 et d’avoir pris le temps de poser ta question – tes retours nous aident beaucoup à voir ce qui compte pour nos joueurs 🙏 L'équipe d'Opérateur 112 Team Mission Chief – 911 Emergency Simulation ### 3/5 — Investissement dans un sdis *2026-07-17* Le jeu est très bien, on peut progresser facilement avec beaucoup de choix d’engins.. Cependant après quelques jours la police devient obligatoire notamment pour des feux de maisons. Or après la construction du première commissariat, les 6 interventions pompiers quasi simultané sont réparties avec la police. Résultat les 6 centres de secours quasiment sollicité h24 ne le sont que rarement ce qui perd de son intérêt pour les joueurs voulant s’investir davantage dans les sdis. Je pense ainsi qu’un réglage permettant de gérer le quota d’intervention en fonction des services serait interresant à mettre en place. **Developer response:** Merci beaucoup pour cette analyse détaillée et pour les 3 ⭐ – c’est un retour très précieux, surtout venant de quelqu’un qui souhaite vraiment s’investir dans les SDIS. 🙏 Petit conseil de gameplay : il est possible d’aller dans une station (par exemple un commissariat) et la désactiver. En jouant avec cette option, vous pouvez influencer davantage la répartition des missions entre les différents services. Nous vous recommandons d’expérimenter un peu avec ce réglage pour trouver un équilibre qui vous convient mieux. 🚒🚓 Si, malgré cela, vous voyez encore des points à améliorer ou avez des idées concrètes, n’hésitez pas à nous écrire à community-management@shplay.de – ce type de feedback nous aide énormément à faire évoluer le jeu dans la bonne direction. L'équipe d'Opérateur 112 Team Mission Chief – 911 Emergency Simulation ### 4/5 — めっちゃいいよ？ *2026-07-06* めっちゃ面白く、楽しく遊ばせて貰ってますが、バグが多かったりします。出動させた車両が画面上に出てこなかったりします。あと翻訳もおかしいです。少し消防署などの値段も高い気がしますが楽しくやらせてもらってます！ありがとうございます。あと消防艇などを使うと地上も使って現実ではありえないことになっています。 **Developer response:** ありがとうございます！いつも楽しく遊んでいただき、そしてとても丁寧なご意見をありがとうございます。😊 これからもより遊びやすく、安心して楽しめるゲームにできるよう頑張ります。ご意見、本当にありがとうございます！🚒 Team Mission Chief – 911 Emergency Simulation ### 2/5 — Would defo be 5* *2026-07-04, version 3.1.11* Absolutely pi**ed off with this game and daily, event, new update, summer etc tasks. One was build so & so buildings (time limit 5 day so many hours) yet the building takes 6 days to build. I was close to completing 25 daily tasks. That’s now been taken away so working towards that was a waste of my credits & coins. So now I av no credits or coins to use for these new I will call em projects. So what the heck is going on. I absolutely love this game, but it’s really hard to make any headway with all this swapping & changing. Oh also I’m 1 task away from completing 25 summer task, yet there aren’t any tasks on today for me to claim that either. So again a waste of my credits & coins to earn that. I’m seriously invested in this game & idm purchasing coins, but it’s getting less viable to do so. Also I av fibro & all the stress & upset isn’t good for me, that is ow invested I am. But if it doesn’t change I’m unfortunately going to av to delete it for the sake of my health. N I really don’t want to do so. So please do something about this in the next update. Thank you P.s: sorry if it’s tmi at the end, but it’s the truth. ### 5/5 — Great *2026-04-30, version 3.1.10* Its great vary addictive ### 5/5 — Good progression *2026-04-26, version 3.1.10* The game is fun ### 5/5 — Уважаемые разработчики. *2026-04-22* Спасибо Вам большое за игру. Прошу Вас не забрасывать ее, развивать дальше. Хотелось бы видеть больше заданий приближенных к реальности. **Developer response:** Большое спасибо за 5 ⭐ и тёплые слова в адрес игры – нам очень приятно, что она вам нравится. Ваша команда «Диспетчер 112» Team Mission Chief – 911 Emergency Simulation ### 5/5 — 最高のゲーム。 *2026-04-14* 早く見つけて遊びたかった **Developer response:** ありがとうございます！ゲームを楽しんでいただけて嬉しいです！これからもいろいろな車両やミッションを追加していきますので、引き続き楽しんでください！😊 Team Mission Chief – 911 Emergency Simulation ### 5/5 — Great Game, Hard to Progress *2026-03-20, version 3.1.10* Hello, I am writing to share my thoughts about the game. It has an excellent concept and does a great job making you feel like a real 911 operator, especially with the realistic-style CAD. My main concern is the progression system. It is very time-consuming and difficult to advance when playing solo. This becomes more noticeable after reaching the station cap, where building costs increase significantly. At that point, the most effective way to progress is by joining an alliance and sending units to calls generated by more experienced players. I believe the game would benefit from a more accessible progression system so that new players can continue advancing without losing interest. Thank you for reading my review and I hope whoever sees this forwards it to the development team for consideration. ### 4/5 — Have to buy coins to get anywhere. *2026-03-19, version 3.1.10* I absolutely love this game and it tops every other game out there. However, you basically have to buy coins to get anywhere and there not cheep either. Once you get going tho, it’s very fun and satisfying. ### 5/5 — Game *2026-03-07, version 3.1.10* Brill ### 5/5 — This game *2026-02-07, version 3.1.9* Keeps you on your feet simulates a dispatch centre just amazing ### 5/5 — Perfect game *2026-02-04, version 3.1.9* Perfect game for those who want to feel like a dispatcher ### 4/5 — Super Spiel aber verbesserungsbedürftig *2026-01-28* Mega Spiel , aber grade für Anfänger und Personen die sich nicht sehr auskennen ziemlich schwierig , ich stecke z.B. grade fest da irgendwie immer nur 2 Einsätze gleichzeitig kommen und ich auf Grund fehlender Fahrzeuge beide nicht abschließen kann , andere Gruppen bzw. Spieler in meiner Stadt können auch nicht helfen , habe schon zisch Bewerbungen abgesendet aber scheinbar zu wenig aktive Spieler , und 8k zu wenig Geld um ein neues Gebäude zu bauen was aber ohne Aufträge auch nicht weiter geht 🤦🏼‍♂️mit der Funktion Fahrzeuge zu verkaufen oder zu entfernen könnte ich das Problem lösen da ich mir dann mit dem freien Platz das fehlende Fahrzeug holen könnte , habe aber schon in einigen Diskussionen gesehen das diese Funktion nicht kommen wird , also entweder passiert in 1-2 Tagen noch irgendwas oder man kann ein eigentlich gut unterhaltendes Spiel wohl nur noch wieder deinstallieren 🤷🏼‍♂️was echt schade wär ### 5/5 — Great game *2026-01-17, version 3.1.9* I have been playing this game off and on for about a year now building my hometown‘s fire and police department now that I’ve moved to a different city. I’ve started working on that fire and police department as well as I’m sure you can guess I’m obsessed. I will say here recently in just these last two weeks. The game is being really buggy. Unit response is delayed units. Won’t appear on the map when you’re responding to calls and sometimes Calls won’t even appear until I close and reopen the app not sure what’s going on. Everything‘s up-to-date including my phone. I have an iPhone 17 Pro Max so I’m not sure what’s wrong. Don’t let that deter you though this is obviously a temporary problem. This game is amazing and you will get obsessed with it. ## Most critical reviews (10 lowest-rated) ### 1/5 — I was logged out after spending money and had to restart *2026-08-07, version 3.1.11* I’m really upset the fact I worked really really hard to get where I was and now iv been kicked out ### 1/5 — Discord mods *2026-03-18, version 3.1.10* Had a mod in their discord server get offended by my discord profile and banned me because I wouldn’t change it ### 1/5 — Overcharged and Didn’t Receive Coins *2025-10-20, version 3.1.7* I was overcharged multiple times. I bought a $19.99 pack and got it, but was charged $53.47 ten minutes later for nothing. Then I tried another $19.99 purchase and got charged $58.87 with no coins. I also bought a $14.99 pack but was charged $53.47. This is unacceptable. I want the products I paid for or a full refund immediately. ### 1/5 — Не теряйте время *2025-10-19* Событий нет, обновлений нет! Поддержки в России нет! **Developer response:** Спасибо за ваш отзыв! Мы понимаем ваше беспокойство. Игра работает на новом домене: https://www.dispetcher-112.com/. Если у вас по-прежнему возникают проблемы с подключением или игрой, пожалуйста, напишите нам на support@missionchief.com с вашим именем игрока и деталями проблемы. Мы обязательно разберёмся и поможем вам как можно скорее! 😊 Ваша команда «Диспетчер 112» Team Mission Chief – 911 Emergency Simulation ### 1/5 — Review ⭐️/ ⭐️⭐️⭐️⭐️⭐️ *2025-07-29, version 3.1.5* The game is great overall, however there is one severe incident that caused this 1 star rating.I have spent well over 30$ on this game to boost my status hopefully unlocking more sooner. I was looking at one of my stations and editing one of my patrol cars and out of literally nowhere I’m kicked out of my account and I tried logging back into my account did not work so I tried resetting my password that definitely did not help this game was great when it worked but until that’s fixed I do not recommend you download this game. ### 1/5 — Freezing *2025-03-30, version 3.1.2* Since the last update the game freezes all the time. Fix or delete ### 1/5 — Отсутствие начинки игры *2025-03-09* Скачав игру, думал что играть будет интересно, но при входе оказалось казино, при этом я решил сыграть и проиграл 2500₽, не советую ### 1/5 — I played this game for 6 months and it deleted all of my progress WITH A REGISTERED ACCOUNT *2025-03-07, version 3.0.11* This is ridiculous do not spend any time on this game if you are looking for something to play long term. ### 1/5 — deleting accounts *2025-01-03, version 3.0.11* Apparently they’ll just delete your account for no reason after buying premium ### 1/5 — Don’t bother *2024-10-27, version 3.0.10* Game doesn’t load just a white screen ! Absolute turd of a game ## Most praised reviews (10 highest-rated) ### 5/5 — Make it available on my laptop *2026-08-24, version 3.1.12* I definitely love this game as a firefighter it’s really fun to dispatch your own station to calls but I would really like for this game to be available on mc books ### 5/5 — Game *2026-08-14, version 3.1.11* Love the game play, would really enjoy one that’s more ems, since you have already Fire and law enforcement versions ### 5/5 — Mind blowing Game! *2026-08-09, version 3.1.11* So far so good! I installed this game not too long ago and the fact it has so much details is mind blowing. A bit of learning curve but if you have the interest you will definitely learn while you enjoy playing! ### 5/5 — Amazing *2026-07-26, version 3.1.11* I love it ### 5/5 — My opinion *2026-07-19, version 3.1.11* A very good game cool to make friends ### 5/5 — Reasonable *2026-07-15, version 3.1.11* Sent the whole fire department for a small fire and 1 fire truck for a huge fire ### 5/5 — It’s amazing with one issue *2026-05-27, version 3.1.10* For me I’m trying to replicate Perth to Denmark accurately with emergency services except cash progresses to slowly and you can’t cancel missions if they can’t be done, please add the ability to skip/ cancel missions. Also the hospital should be free if you got a transporter ambulance. We need a sandbox mode to. Someone said that it’s just a white screen but they’re wrong, since they can’t read that it says they’re under maintenance I’ll say it for them ### 5/5 — Good game *2026-05-10, version 3.1.10* This game is pretty fun to play in my free time, it also has good game mechanics. Great game overall! ### 5/5 — 5* Game *2026-05-10, version 3.1.10* Would be great if admins / creators of the game could add the opportunity to delete vehicles please it’s accessible to do for people (crew) but would help a lot to delete vehicles too thanks ### 5/5 — Needs a sandbox mode *2026-05-03, version 3.1.10* Pretty good game In general but a sandbox mode where you can do anything would be so cool --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*