# Mission Fed Banking for iPad — user reviews > 33 indexed App Store user reviews of Mission Fed Banking for iPad by Mission Federal Credit Union, rated 4.81/5 from 944 ratings. - Source: https://appshunter.io/ios/app/mission-fed-banking-for-ipad/id1487286793/reviews - App overview in markdown: https://appshunter.io/ios/app/mission-fed-banking-for-ipad/id1487286793.md - Rating breakdown: 5★ 826 · 4★ 74 · 3★ 16 · 2★ 11 · 1★ 11 ## What do users think of Mission Fed Banking for iPad? Overall sentiment: negative **Pros** - 👍 Friendly and knowledgeable staff - 🚀 Easy access to banking services **Cons** - 🐛 Frequent app crashes and freezes - 🔍 Inability to enlarge text and view details - ⚠️ Compatibility issues with iPad - 🤯 Frustrating user experience **Commonly reported bugs** - App closes unexpectedly - Login issues and 2FA problems - Unresponsive navigation and screen freezes **Most requested features** - Improve iPad app compatibility - Add option to enlarge text and view details - Enhance mobile deposit functionality for business customers ## Newest reviews (12 of 33) ### 2/5 — iPad incompatible *2024-02-29* App has not worked on IPad for 4 days. This has been going on now for almost 2 months. When is it going to be fixed? **Developer response:** We're sorry to hear of the trouble you're experencing with the app. To maximize our members’ mobile banking operating experience and device security, the mobile app requires iOS 13 or later. Please be assured you can still log in on your mobile device from a web browser. Please call us at 800.500.6328 and reference ID# 65223 if you need assistance. ### 2/5 — App up and down *2024-01-11* App was working then a little over a week ago it began having issues with signing in. Yesterday it worked fine now today I can’t sign in again. I’m using an IPad with keypad in the device, not attached. How much longer until sign in issues are fixed? **Developer response:** We apologize for the inconvenience. The issue that you've reported is fixed now. Could you please try logging into the app again with your keyboard attached. If you need anything else, please let us know at 800.500.6328. ### 2/5 — USED TO WORK FINE. NOW CAN’T USE IT! *2023-12-30* This app worked fine for a long time, then last week they did something to it and it no longer works on my ipad. I get an NS incompatibility message every time. Spoke to tech support and they said others had complained about this and they’d look into it. No change! **Developer response:** We apologize for any frustration caused to you. Our team is diligently working to resolve the issue we've identified occurs when using a keyboard with your iPad. While we're working to resolve, disconnecting your keyboard will allow you to use the mobile app on your iPad. We also offer a mobile banking app for iPhone and Android phones in the app store. We appreciate your patience and will send an update once this has been resolved. If you need anything else, please let us know at 800.500.6328. ### 2/5 — Clears transfer details unwantingly *2022-10-29* If I’ve entered the amount AND a memo, then select the account to transfer to, the app clears out my amount and memo. Why????? Try using your own app and do some UX testing. **Developer response:** Thank you for the valuable feedback. We are always working to improve our mobile app and member experience. I've shared with our team for consideration as we're making future enhancements. If you select the transfer to account first, it will save you from having to enter the memo twice in the meantime. We can be reached at 800.500.6328 if you ever need any assistance. ### 2/5 — Use of app needs improvement *2022-09-13* I have banked with Mission Fed for 40 years and have always appreciated the service but this app needs improvement in the users ability to print out statements and payment records as needed. **Developer response:** Hello Fanci. Thank you for your membership of 40 years! We appreciate your valuable feedback and suggestions for improving our mobile app. We agree and have added to our future enhancements requests. If you need to print out statements in the meantime, you are able to do so in Online Banking from your desktop or mobile browser, when viewing your Statements and Documents. If there is anything else we can assist with, please do not hesitate to reach out to us at 800.500.6328. Thank you. ### 3/5 — Broken navigation *2021-01-28* If I select an account to see all transactions, then select a check to see further details, and finally select one of the scanned images of the check to view those details, then the app’s screen becomes stuck on that image of the check, and the little “X” in the top right corner meant to close that screen becomes unresponsive, and there is no way to exit back to the account screen with all transactions. The only option is to quit the app altogether, reopen it, and go through the login process again - a bit frustrating. I give it 3 stars because the app used to work better, and I believe MFCU will fix this eventually (or at least I hope so). **Developer response:** We're sorry for the trouble. We will work with our developers to look into the issue you're experiencing. If there is anything else we can assist with, please contact us at 800.500.6328. ### 1/5 — Mobile app *2020-05-01, version 5.1.0* App does not work with deposits. Type error appears and page freezes. ### 1/5 — Does not work *2020-04-13, version 5.0.10* This app is the worst. Will never load. Can’t even log in due to the poor software. ### 1/5 — Stopped working *2020-03-21, version 5.0.10* I used this for the past few months, but now it just stopped working... can’t use my Touch ID and even when I sign in with user I’d and password, it stays frozen. I have deleted it twice, restarted my iPad, but it’s a lost cause. Thank goodness I have the regular app on my iPhone and it works great. ### 1/5 — Terrible App - Go back to the Former app *2019-12-23, version 5.0.9* Why? It’s not user friendly. It freezes and is not functional. If I could give it zero stars, I would. Don’t think I’ll even try to use. Disappointed! ### 1/5 — New app is difficult *2019-12-19, version 5.0.9* Difficult to log in, freezes up, for iPad seems to be for phone not iPad. It was great and dependable, now not. ### 1/5 — App *2019-12-05, version 5.0.8* So far this new app doesn’t work like the old. I had to search to log off bill pay window didn’t open ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless App *2025-06-20* Nine times out of ten I tried to use this app to do my online banking and I receive notice that the site is having trouble and to try back later! Useless! **Developer response:** We’re truly sorry for the frustration you’ve experienced. We know how important smooth online banking is, and we’re working on updates to improve speed and reliability. Please contact us at 800.500.6328, reference ID #66914, so we can assist and better understand the issues you’ve faced. ### 1/5 — Will not open *2025-04-02* When I touch the app to open it on my iPad. It pops up for a second and immediately closes down like if nobody ever touched it. So for some reason it won’t run on my iPad. **Developer response:** Hello, thank you for sharing the experience you're having on the app. That definitely shouldn’t be happening. We’d love to help troubleshoot the issue with your iPad—please reach out to us at 800-500-6328, reference ID #65653 so we can take a closer look and get things running smoothly for you. ### 1/5 — Terrible! Makes me want to switch banks *2025-02-27* I don’t know where the good reviews come from but from my experience and many other people; this app is useless and frustrating, the mobile banking app is no better. And, online banking is just as bad. This is like banking in the 50’s. I have to walk-in to a branch to ask for my balance and make a payment at the teller. What’s the point of “Mobile Banking” if it doesn’t work? The last time this app was updated was “10 months ago” are you kidding me??? Who is in charge of this mess? **Developer response:** Thank you for sharing your experience. We know how important reliable mobile and online banking are, and we're always working on improvements based on member feedback. We'd appreciate hearing more about the issues you've had, please reach out to us at 800.500.6328, reference ID #65639, so we can assist you directly. ### 1/5 — Horrific Experience on iPad *2024-12-08* Don't be deceived by the high rating. This app is disgraceful. The iPad app is clunky, slow, and unresponsive, constantly freezing and shutting down. **Developer response:** Hello, Samuel. Thank you for bringing this to our attention. We understand how frustrating performance issues are, and this is definitely not the experience we want for our members. We'd like to understand more and work to resolve. Could you please reach out to us at 800.500.6328, reference ID #65557, so we can further investigate and address your concerns. ### 1/5 — iPad app crashes constantly *2024-08-09* The iPad app crashes constantly. It also asks for 2FA every single time I open it. If I manage to login without the app crashing, the user experience is fine, but as-is, the app is basically unusable. **Developer response:** We are sorry to hear of the trouble that you're having with the app. Could you please contact us at 800.500.6328 and reference ID #65316 so we may assist with troubleshooting the issue. ### 1/5 — App closes *2024-07-29* The app is great when it works, and that is the issue. I open the app sometimes the app closes right away and sometimes it lets you do some activity and then it suddenly closes midway through a task. The app and iOS is up to date . This is an ongoing issue is it ever going to get fixed ??? **Developer response:** We would like to look into the issue you're experiencing with the app. Could you please call us at 800.500.6328 and reference ID #: 64192 so we may help with troubleshooting the issue. ### 1/5 — Unable to expand/enlarge text *2024-03-19* Please fix the app so I can enlarge the screen to see who checks were written to. I shouldn’t need a magnifying glass to read the tiny writing. This is basic stuff for e-devices, so please make it happen. **Developer response:** Thank you for your feedback. We are always working to improve our member experience. I've shared your suggestion with our team for consideration as we're making future enhancements. ### 1/5 — No mobile deposit for business customers. *2022-01-06, version 5.8.8* Offering business accounts without mobile deposit it’s not make sense. ### 1/5 — Terrible! In keeping with past practice. *2021-04-14, version 5.7.0* I don’t know why MFCU can’t get their digital act together. The more they try the worse it gets. ### 1/5 — App hasn’t worked in months *2021-04-01, version 5.7.0* The app hasn’t worked in months. Even after deleting and reloading. The folks at Mission Fed aren’t the sharpest tools in the shed. ## Most praised reviews (10 highest-rated) ### 5/5 — UODATE. I Love this app again *2024-03-11* Up until a few weeks ago everything was great but then I started having issues Every time I opened the app I get an “internal error has occurred” message and other messages. UPDATE Well to my delight I was contacted by a Developer and the problem has been fixed. I’m so glad because the app is very convent to use and I missed not having it. Thanks for fixing my problem quickly. I’m a fan again. **Developer response:** Our apologies for the trouble. Could you please try updating to the latest app and iOS versions and let us know if this does not resolve the issue at 800.500.6328 and reference ID #65228. ### 5/5 — Favorite Bank *2024-02-13* Staff always accommodating. Knowledgeable. Courteous. **Developer response:** Thank you for your membership. ### 5/5 — Great bank *2023-12-21* We’ve used MFCU for 20 years. Great customer service. **Developer response:** Hi, thank you for the wonderful review! We appreciate the support. If you need assistance, we're here for you at 800.500.6328. ### 5/5 — Good service *2023-04-13* Easy app when i call questions and help answered quickly **Developer response:** Thank you for using the app and for your feedback. If we can assist with anything at all, please reach out to us at 800.500.6328. Have a great day! ### 5/5 — Stops working *2020-05-28* I got a new ipad and the only app version is this mission fed ipad app. I use the regular mission fed app on my mini ipad, but my bigger ipad requires this different app. I have to delete and reload the app every time i use it, because it won’t work. **Developer response:** Hi, could you please try updating to the latest version and let us know if you continue to have any problems. ### 5/5 — Thank you! *2019-11-25* In with the new.... Thank you Mission Fed. Like always, you really do listen to your customers. You’ve already fixed the bugs, the app is working, the option for a visible or invisible password is there and from what Ive played with this morning everything is easier than the original/old app. Its also quite beautiful. From a 1 star to a 5, and fixing bugs over the weekend as well? Amazing, simply amazing and real customer support. Then again, you are Mission Fed and its how you do business. Out with the old... My password is visible, it cant connect to all of my information, I took it off my iPad, this is honestly the WORST app Ive ever downloaded. I adore Mission Fed, but this app HAS TO GO! **Developer response:** Thanks so much for the your download and wonderful feedback! ### 5/5 — Terrible *2019-11-22, version 5.0.7* This one of the worst apps I’ve ever used. They took a good app and ruined it. Scrolls rough and jerky. The red is offensive. I hate the look and feel. Needs a total remake. Just terrible. What were you thinking. I removed it and refuse to use it. ### 4/5 — Great credit union *2022-06-16* Loans and interest are transparent. Easy access! **Developer response:** Thank you for the download and 5-star review. If there is anything we can ever assist with, please let us know at 800.500.6328. Have a great day! ### 4/5 — Horrible new app—NOT an improvement at all! *2020-10-03, version 5.4.1* Ipad freezes all the time when i use it, doesn’t open thumbprint id most of the time, and I have to reboot my ipad to get it to work. Had to do it 4 times this week. WORTHLESS! **Developer response:** We are sorry to hear that. Could you please call us at 800.500.6328 and reference ID #67898 so we can gather the details of the issue you're experiencing. ### 3/5 — Does not open easily *2023-08-09* I have had several attempts to open this app on my iPad, with no success. It opens easily on my iPhone, tho. Once it opens, it is a great app, but useless if I can’t open it… **Developer response:** Hello, we're sorry for the trouble and would like to look into this for you. We will need additional details to troubleshoot the issue. Could you please reach out to us at membercare@missionfed.com with your iPad model and iOS version. We can also be reached at 800.500.6328. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*