# MissionSquare Retirement — user reviews > 149 indexed App Store user reviews of MissionSquare Retirement by ICMA-RC, rated 3.50/5 from 1,161 ratings. - Source: https://appshunter.io/ios/app/missionsquare-retirement/id908841242/reviews - App overview in markdown: https://appshunter.io/ios/app/missionsquare-retirement/id908841242.md - Rating breakdown: 5★ 625 · 4★ 72 · 3★ 36 · 2★ 64 · 1★ 364 ## What do users think of MissionSquare Retirement? Overall sentiment: negative **Pros** - 🚀 Easy to access - 👍 User-friendly interface - 🔒 Secure login options **Cons** - 🐛 Connectivity issues - 🐛 Login problems - 🐛 Crashes and glitches - 🔋 Drains battery - 👎 Outdated and confusing UI - 👎 Lacks basic functionality **Commonly reported bugs** - Unable to log in - App won't open or connect - Compatibility issues with new iOS versions - Incorrect account information displayed **Most requested features** - Bring back biometric login options - Improve navigation and usability - Sync data across devices - Add more account management features ## Newest reviews (18 of 149) ### 1/5 — Does not work *2025-12-21, version 3.1.1* Does not work since updates to iOS 26.2 app says not connected to internet will not load. Please fix ### 1/5 — Won’t even open anymore *2025-12-20, version 3.1.1* App says I’m not connected to the internet and won’t open.. ### 1/5 — Waste of Time *2025-12-20, version 3.1.1* I’ve downloaded this app several times over the years and it never works so why bother even having it available to us. ### 1/5 — Non operational *2025-12-18, version 3.1.1* Does not work ### 1/5 — Terrible *2025-12-18, version 3.1.1* It stopped working and can no longer be accessed. Just get a connection error. Contacted “customer service.” Waste of time and effort. They were useless. And yes I have tried deleting and reinstalling. Just gives me a connection error and then shuts down. All of my other numerous apps work fine except this one. Good grief what an exercise in futility. ### 1/5 — Fix-Needed *2025-12-18, version 3.1.1* work fine then it didn’t Check Internet connection Everything else work fine ### 1/5 — App does not work with iOS 26 *2025-12-18, version 3.1.1* App does not work with newer iOS 26. ### 1/5 — Not working *2025-12-18, version 3.1.1* App doesn’t work. Also the secured sign in doesn’t work. ### 1/5 — Horrible *2025-12-14, version 3.1.1* Won’t even let me open app. Says no network connection. Stupid ### 1/5 — App won’t open *2025-12-13, version 3.1.1* App has been broken for at least a month now. Deleting and redownloading it does not resolve the issue. Can’t login unless I use the desktop website. ### 1/5 — App doesn’t even work *2025-12-10, version 3.1.1* Terrible doesn’t even work 0 stars! ### 1/5 — No connection *2025-12-10, version 3.1.1* Keep receiving error message that app is unable to connect to the internet. ### 1/5 — FIX THE APP *2025-11-12, version 3.1.1* The app doesn’t even load anymore please fix it ### 1/5 — Now the app can’t connect to the internet *2025-11-10, version 3.1.1* Update 11/25 - now the app just decided it can’t connect to the internet and won’t even open. No amount of deleting and downloading fixes it. What a joke, the new mission square app always has errors and seems to forget when I change my password. The site doesn’t navigate well and is so much worse than how it used to be. What a joke. As soon as I can change companies I will. ### 1/5 — Terrible *2025-10-24, version 3.1.1* This is one of the worst apps and overall worst financial accounts I have, and I have no choice but to use it. Parts of it, where I need to reimburse myself from my own account, are frequently inaccessible. MissionSquare uses a second party for technical support for that important, funds reimbursement. The technical support there will only help you after you make a request and not until they call you back at their convenience in 24-72 hours after you request help. ### 1/5 — Buggy *2025-10-23, version 3.1.1* I have to turn my iPhone 16e off then on to be able to sign into the app. Then to sign off I get an error code. ### 3/5 — Unable to link account via Plaid *2025-10-20, version 3.1.1* App is getting better over time (a long time) but I am unable to link mission Sq to SoFi relay via Plaid. Please allow this feature! ### 1/5 — Worthless *2025-10-19, version 3.1.1* Fix your app. I have to delete and reinstall every couple days as screen goes white. Hope you manage money better than your app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Text verification doesn’t work. Never mind it’s fixed now *2026-06-03, version 3.1.15* Text verification not working. It’s them. Every other company that has that feature works no problem. ### 1/5 — Poor app design *2026-05-29, version 3.1.15* This application is clunky and difficult to use. It takes many button presses just to get to your account. To get out of one account and look at the other, you have to exit almost completely out. It’s hard to look at different fund options. It is the worst banking style app I have ever used. ### 1/5 — App is horrible *2026-05-14, version 3.1.15* This is the worst app I have to use. Not user friendly at all. When trying to move investments it is very difficult. The ticker symbols don’t show up in my account. Very outdated!! ### 1/5 — Not an app *2026-01-23, version 3.1.15* This is just a mirror image of their website. You can’t do anything on either one. No updating personal info or changing contribution amounts or anything else. You can see your balance and get their phone numbers and email. That’s it. No point for this app to exist. ### 1/5 — Worst app ever *2025-12-24, version 3.1.1* I can’t even open it, it says “please check that your device is connected to the internet”. Close/open/reinstal doesn’t solve the issue. ### 1/5 — App not working *2025-12-23, version 3.1.1* Says connection error, unable to connect and check internet. I’m definitely connected to Internet as all other apps are working. Everyone else is having same issue. Please fix asap!!! ### 1/5 — IOS 26 killed this app *2025-12-22, version 3.1.1* Ever since iOS 26 was released or sometime around then this app will not connect to I internet. Must use browser. ### 1/5 — iOS upgrade 😫 *2025-12-22, version 3.1.1* Now after the iOS upgrade, the app fails to open. Stating failure to connect. ### 1/5 — Error message on log in *2025-12-21, version 3.1.1* This app just stopped working all of a sudden about a week ago. Cannot log in anymore. ### 1/5 — Terrible App *2025-12-21, version 3.1.1* This app functions like an old outdated car and totally useless. ## Most praised reviews (10 highest-rated) ### 5/5 — Nice new look *2026-08-09, version 3.4.5* Got the new app update today, it looks nice. ### 5/5 — Easy to use *2025-11-04, version 3.1.1* I’ve been using this app for a few months and it’s been a great experience. Easy to access, easy to use, easy to find what I’m looking for. ### 5/5 — No Face ID *2024-10-17, version 3.0.35* Weakness ### 5/5 — It’s Better *2022-06-24, version 2.73* Fixes are improving this app ### 5/5 — Useful and Convenient *2020-10-12, version 2.60* For over 25 years, I have enjoyed using ICMA to supplement my pension. Now its trademark service is revealed in this useful, convenient app. Everything I need to know is attractively organized and displayed. ### 5/5 — Back working *2020-05-30, version 2.44* Thanks for the fix. ### 5/5 — Better *2019-08-01, version 2.1.1* Nice now that it’s actually an app. Textaccess is cool. Much better than first version. Actually having facial recognition and biometric login is nice. ### 5/5 — Setting up Touch ID *2019-05-11* This might help another user, but to set Touch ID up, press the thumbprint at the login screen and follow the prompts. You will need to log in the conventional way one last time. Perhaps the App devs can make this clearer? I do personally love this new version of the app, WAY better than before!!! **Developer response:** Thanks for the feedback RADonaldson! We’re glad to hear that you’re enjoying the new features! We will take note of your suggestion, as well. ### 5/5 — I love this enhanced version of the app! *2019-04-27* I have a iPhone X and I enabled facial recognition - it works like a charm! I really appreciate the enhanced look and feel as well as being able to manage my account by submitting trades and updating my investment allocations effortlessly through the app while on the go! **Developer response:** Thanks for the feedback! We’re glad to hear that you’re enjoying the new features! ### 5/5 — New update makes it much better *2019-04-03, version 2.0.0* Update is working great and really user friendly. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*