# Mister Softee — user reviews > 157 indexed App Store user reviews of Mister Softee by Mister Softee Inc., rated 2.39/5 from 556 ratings. - Source: https://appshunter.io/ios/app/mister-softee/id1472464240/reviews - App overview in markdown: https://appshunter.io/ios/app/mister-softee/id1472464240.md - Rating breakdown: 5★ 121 · 4★ 38 · 3★ 31 · 2★ 47 · 1★ 270 ## What do users think of Mister Softee? Overall sentiment: negative **Pros** - 🚀 Accurate tracking - 👍 Easy to use - 🍦 Great ice cream **Cons** - 🐛 Inaccurate location data - 🔍 Difficult to find trucks - 🕰️ Outdated information - 🤖 Buggy app **Commonly reported bugs** - Sign-up process not working - Menu not loading - Trucks not showing up on map **Most requested features** - Ability to request truck to come to location - Real-time truck tracking and updates - Notification when truck is nearby - Route/schedule information ## Newest reviews (15 of 157) ### 2/5 — glitchy *2026-07-08, version 2.3.0* the trucks are frequently not where the app shows. it needs real time tracking. ### 2/5 — Needs work *2026-05-27, version 2.3.0* I love that I can see where the trucks are but the app needs a lot of work. Would love to be able to set alerts when the trucks are within a certain mileage from me. Or to see a schedule to know when they’re coming to my side of town. The only thing this app does is let you see where they are. Nothing else. ### 1/5 — Did not show truck in my area *2026-04-18, version 2.3.0* Did not show truck in my area ### 3/5 — It’s a little confusing *2026-04-14, version 2.3.0* I was able to sign up completely fine but when I was tracking the nearest truck,they were always just sitting there for a long time.I know others want to get ice cream too (who doesn’t) but were they serving a family of ten? 🥀 ### 1/5 — He been in the same place *2026-04-12, version 2.3.0* It says he been in the same place for the last 17 hours fix it i made a acc and I heard him around me and I looked on the app he all the way in Chester now let’s be so for real I hear all the way there ### 1/5 — Whats the point? *2026-03-10, version 2.3.0* I figured I could buzz a truck, request they come to our neighborhood because they rarely do. But when they do everyone comes out! West Deptford, New Jersey wants you please! ### 1/5 — The chase *2025-10-21, version 2.3.0* The app needs work. We have to chase the trucks around for almost 30-45 minutes. It is not accurate. ### 1/5 — This doesn’t seem to help at all *2025-09-22, version 2.3.0* This app described itself as being able to track where they are, and even seemed as if you could get notified, but there’s nowhere to put in my cell phone number, I don’t know how to get the contact us button to work, and the trucks never seem to move. I would really like to know when they are in my area because the last time they were, I couldn’t catch up to them! ### 1/5 — Can’t find him *2025-09-15, version 2.3.0* He is never where the app says he is I went to find him with my dad and it said he was somewhere where we were but he wasn’t findable . The tracker is not true and you can’t find him on the app . I love mister coffee but he doesn’t come bye nor is the tracker accurate ### 1/5 — Useless *2025-08-29, version 2.3.0* Theres no point to this app. Useless app that will just show you a map ### 1/5 — Don’t install, pitifully bad app *2025-08-13, version 2.3.0* So many things wrong: plays an annoying jingle you can’t turn off, hasn’t been updated in 4 years, doesn’t respect safe areas, signup process is terrible, no geofencing so you get push notifications *when the truck is in your neighborhood* (what a concept). Just don’t bother. ### 1/5 — Just saw a truck near my house *2025-08-02, version 2.3.0* Useless, shows nothing but i sm looking at a truck ### 1/5 — Horrible *2025-08-01, version 2.3.0* The best ice cream you will ever have but this app is complete trash. It does not update in real time. You will be driving all over town dreaming of their creamy ice cream and will never be able to get it!!! ### 1/5 — Where’s our truck?! *2025-07-22, version 2.3.0* Our town’s ice cream truck not only comes just once a week, they come either super early or super late, and sometimes even miss the day they are supposed to come! They aren’t on the tracker at all, I’ve had this before and still have it and our ice cream truck isn’t on here, please get this fixed! ### 1/5 — I think they released the app before they realized it didn’t work *2025-07-20, version 2.3.0* Saw the truck in my neighborhood and bought an ice cream like a month ago haven’t seen it since but they said you can call the number or get an app so I did download the app and even signed in and created an account. What a waste of time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless App *2026-08-09, version 2.3.0* Can’t do anything this app should do. Dont bother to even get it. ### 1/5 — Doesn’t work *2026-07-28, version 2.3.0* No longer works ### 1/5 — Disappointed *2026-07-25, version 2.3.0* We downloaded it to track the truck and the gps wasn’t working well. There isn’t a way to request a stop so if the truck passes your neighborhood you’re out of luck. Not sure if there is a way to get notified that a truck is near by. ### 1/5 — Dumb *2026-06-17, version 2.3.0* This is dumb as hell it says there’s no trucks in queens at all but there is in every other borough ### 1/5 — ??? *2026-06-11, version 2.3.0* Where is my truck!? I heard it in my neighborhood and then I looked and downloaded this app and it said that the nearest truck to me was two hours away and I was searching for 15 minutes I mean like come on! ### 1/5 — Could be better *2026-05-29, version 2.3.0* There’s absolutely no accessibility on this app whatsoever you can’t even view the menus of the trucks because they’re broken. Also, the truck tracking is not live so you don’t know if they’re close to you or not. Also, every time you open the app to always be in the same spot I feel like this would be better if they actually need improvements to the app ### 1/5 — This app is garbage *2026-05-26, version 2.3.0* It’s like every time I wait for the ice cream man all I get is he’s sound and then he leaves not giving no ice cream to the hole block leaving us with money in hand and waiting for ice cream and with the tracker it just gives you a false sense of hope with all the ice cream trucks just being around where I live just making me more mad at all the ice cream trucks. NEVER GETTING THIS APP AGAIN !!! ### 1/5 — Kill the sound from the app *2026-05-18, version 2.3.0* I truly don’t understand why you would think an app that plays a constant unnecessary sound is a good idea. Yes I get it’s your jingle, but I already clearly know that or I wouldn’t have the app so I I don’t need the app to remind me, it’s redundant. Apps should only make noise when there’s an extremely strong justification for it. ### 1/5 — Doesn’t Work *2026-05-07, version 2.3.0* This app does not show in real time where the trucks are. A truck literally drove down my street so I opened the app but it didn’t show a truck anywhere near me so either drivers aren’t showing their trucks as active on the app so it works or the app in general is flawed. ### 1/5 — This sucks *2026-04-28, version 2.3.0* I had a Mr Softee truck past my house so I went on the app and none were there. This app sucks ## Most praised reviews (10 highest-rated) ### 5/5 — He died *2026-05-05, version 2.3.0* Actually pretty damn good except our guy went missing and was not shown up ### 5/5 — Amazing *2025-10-12, version 2.3.0* Best in the industry ### 5/5 — Excellent *2025-08-31, version 2.3.0* My friend and I ran down from the sixth floor of his apartment to track down the distant sounds of the Mr Softee truck and would have definitely lost the trail if it wasn’t for the app! We followed the tracker through a winding neighborhood and there it was! Extremely satisfying ### 5/5 — Amazing *2025-08-30, version 2.3.0* It got me my ice cream 🤯 ### 5/5 — Ion know why yall hate so much *2025-07-16, version 2.3.0* Mannn i love ice cream ion know why u guys are hating mr softee is TOP KNOTCHHHH ### 5/5 — Me sigma *2025-06-10, version 2.3.0* It’s goated :) 😀😀👍 ### 5/5 — Ice cream Mr Softee *2025-05-14, version 2.3.0* I have been looking for the Mr. Softee truck around my neighborhood for about a month. Any time he was present it was never an ice cream moment, but recently with more ice cream moments he seemed to have faltered. My search culminated today after I received bad feedback on an exam. All I wanted was a Mr. Softee ice cream that I had never had before. Issue: it was pouring down rain and cold. No well run ice cream business would ever serve ice cream and except to make a profit in this weather. I ran a Google search of how to track him. I didn’t want to go outside on my already sour mood and have it worsened by him not being there. I downloaded this app with its measly 2.4 stars to see if Mr Softee was around, skeptical due to it saying yes there was a truck nearby and reading the poor reviews. Imagine my surprise when my umbrella blowing in the wind reveals itself to the Mr. Softee truck. The app was right. 5 stars. ### 5/5 — got a bad rep *2025-05-01, version 2.3.0* Honestly, the tracking isn’t the best but it’s still useful. ### 5/5 — It’s Helpful! *2025-04-23, version 2.3.0* I personally like this app because I could track Mister Softee trucks near me and book them to be at my next party! ### 5/5 — Awesome *2025-03-17, version 2.3.0* Awesome ice cream it’s just so good and I love the way you made the ice cream it’s just so delicious I love it so much and so good and it’s just like the perfect ice cream --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*