# MIT Federal Credit Union — user reviews > 70 indexed App Store user reviews of MIT Federal Credit Union by MIT Federal Credit Union, rated 4.77/5 from 1,415 ratings. - Source: https://appshunter.io/ios/app/mit-federal-credit-union/id547300541/reviews - App overview in markdown: https://appshunter.io/ios/app/mit-federal-credit-union/id547300541.md - Rating breakdown: 5★ 1,168 · 4★ 116 · 3★ 32 · 2★ 6 · 1★ 22 ## What do users think of MIT Federal Credit Union? Overall sentiment: positive **Pros** - 👍 Convenient mobile check deposit - 🚀 Fast and efficient transactions - 💡 Useful features like quick balance check - 🔒 Secure login with Touch ID - 👍 Clean and intuitive interface **Cons** - 🐛 Occasional crashes or freezes - 🔍 Inaccurate ATM location information - 🤔 Clunky user experience in some areas - 🔋 High battery consumption - 💰 Low interest rates compared to alternatives **Commonly reported bugs** - Login redirects to password update then app error - Mobile check deposit not working after iOS update - Crashes when trying to view messages **Most requested features** - Integrate more online banking features - Add support for iPad devices - Improve mobile check deposit process - Implement real-time statement updates - Introduce dark mode option ## Newest reviews (11 of 70) ### 4/5 — Largely functional! *2024-12-19* My one gripe with the app is the ATM locator — having to open a web interface within the app to find an ATM is something of a pain, and even more so when the filtering feature is so clunky. I’ve also found inaccurate information regarding ATMs (eg one ATM near my office is listed as “deposit-accepting” when it is, in fact, not) and there doesn’t seem to be any way to report such inaccuracies. ### 4/5 — Does everything but dispense cash *2017-10-22* This app is awesome; it was good, but the addition of Touch ID pushed it over the edge into “awesome” territory. ### 4/5 — Good but needs TouchID *2017-08-02* Gets the job done. Wish it had TouchID. Other banks use the same vendor for their apps, and they have TouchID, so it's a matter of MITFCU updating this app ### 4/5 — Mostly Works *2017-05-05* Mostly serves my needs. Check deposit images always look cruddy to me when I'm asked to confirm, but I assume they have intentionally lowered the resolution as much as possible while still being able to read the information. ### 5/5 — Overall good *2016-07-20, version 5.0.0* App is easy to navigate, the mobile deposit can be a bit finicky, but overall good. ### 5/5 — Very reliable and useful *2016-04-13, version 5.0.0* The several features are easy to navigate, and the no-need-to-login quick balance-preview is very convenient. ### 5/5 — The best *2016-04-10, version 5.0.0* This is probably the best finance and banking so I've used. Incredibly useful, easy to use, and it just plain works. ### 5/5 — Works great *2016-02-24, version 4.6.3.0* The app works great. It has help me get the most out of my credit union experience. It has made banking a lot easier for our family. ### 3/5 — Great app but interface needs to be updated *2016-01-27, version 4.6.3.0* App works well when I check my balance, do transfers and mobile deposits. Can the interface be updated? Perhaps allow Touch ID for Apple users, maybe added features like what can be done on the online website? ### 5/5 — Works well and has most functionality *2016-01-09, version 4.6.3.0* Much more pleasant to use than the website. Doesn't have all the features but it's close. ### 5/5 — MITFCU Mobile App *2015-11-01, version 4.6.3.0* Excellent banking app; even lets me deposit checks using the camera. Zero issues. ## Most critical reviews (10 lowest-rated) ### 1/5 — No LOGIN redirected to update psw then app err *2025-04-23* April 23, 2023 ### 1/5 — Stalls too much *2018-11-13* Upon launching the app it freezes. Help ### 1/5 — No one answers your questions *2018-08-01* I have messaged multiple times and no one will respond. ### 1/5 — Crashes when trying to look at messages *2017-01-24, version 5.3.3* New functionality (widget to display balance) is welcome. But the app crashes every time I try to look at the two messages it says I have (presumably about the new functionality). ### 1/5 — Please fix this app *2015-12-03, version 4.6.3.0* I'm just trying to look at my balance, and the app is timing out and can't show me anything. The design of this app dates back to the iOS 6 days (iOS 6 was released 3 years ago). The app is not optimized for the high resolution of an iPhone 6, and so the images and the keyboard get blown out of proportion. It's like watching a standard def channel on a high definition TV. I give this app one star for being red, my favorite color, as it has no other redeeming qualities. ### 2/5 — Very clunky App *2026-01-23* Very clunky App and user experience ### 2/5 — Interest rate abysmal *2021-12-12* I would I want to keep my money in this bank when I can be earning 5% from cryptocurrencies? ### 2/5 — Clunkiest banking app I’ve used in decades *2019-10-31* Please consult with other credit unions who have stellar apps. I love banking locally but as an employee of MIT I expect better. ### 2/5 — Image capture worse than ever *2015-07-21, version 4.5.0.0* SO frustrating. Won't work on the single surface in my house it used to work on. ### 3/5 — Needs TouchID *2017-03-24* It's a very good app, with a clean interface. However, it really needs TouchID, now that almost all other banking apps have it. ## Most praised reviews (10 highest-rated) ### 5/5 — Check deposit button replaced with “open account” *2025-11-04* am i the odd man out? is everyone else applying for loans more often than they deposit paper checks now? ### 5/5 — Banking *2025-07-26* I just wanna say to my friends and Neighbor, but MIT has one of the best banking system in the world ### 5/5 — Great service always! *2023-11-06* Never a problem! ### 5/5 — Mobile Check deposit not working with iOS 16.1.2 update *2022-12-06* Recent iPhone software update doesn’t seem to support camera function for mobile deposit after the 16.1.2 iOS update. This takes away major functionality of remote banking. ### 5/5 — Great aplication *2021-03-07* Great ### 5/5 — Better than the website! *2020-02-07* EOM ### 5/5 — Touch ID *2018-03-15* Log on now easy with Touch ID. Clean UI and fast transactions. ### 5/5 — Works well *2017-11-08* There is now Touch ID, and everything works as it is supposed to. ### 5/5 — Love this app *2017-03-11, version 5.3.3* I have been using this app for well over a year now and I've had no problems with it whatsoever. It is user-friendly and its functionality is awesome! I highly recommend it.👍 ### 5/5 — Super useful for on the go banking. *2016-11-17, version 5.2.6* Could we get Touch ID login? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*