# MIT House

> Remote rental access, contract management, and local tourist information. (iPhone/iPad app by Brainstant SL.)

- Source: https://appshunter.io/ios/app/mit-house/id1578875759 (this page in markdown: same URL + `.md`)
- Developer: [Brainstant SL](https://appshunter.io/developer/1072086621)
- Category: Travel, Utilities
- Price: Free
- Rating: 1.44/5 from 25 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 240 MB
- Languages: English
- Released: 2021-08-20
- Data updated: 2026-06-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mit-house/id1578875759/reviews.md

## What is MIT House?

With MIT House you can access your rented accommodation at any time and without having to wait for check-in and key handover. You will be able to validate your documents and identity, sign the contract, travelers' report and open the doors directly from your mobile phone. Become a 100% autonomous guest.

Welcome, how it works, house rules... with your mobile phone you can find out everything related to the accommodation whenever you want.

We also accompany you to the destination, offering you the most complete tourist guide, all the information of interest and the best plans and experiences.

Everything you need to enjoy a 5-star stay, in your pocket and in a single app.

## Key features

- Remote check-in and keyless entry
- Document and identity validation
- Digital contract and traveler report signing
- Access to house rules and accommodation info
- Integrated tourist guide with local plans

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/mit-house/id1578875759/reviews.md

### 1/5 — Avoid this company

*2026-05-14, version 1.6.0*

Avoid this property and, more importantly, avoid the company managing it.

This management company demonstrated one of the worst examples of customer service we have experienced. We arrived with six pieces of luggage and made a simple and entirely reasonable request: to leave our bags in the apartment while the cleaning was being completed.

Their initial excuse was that they could not allow it because the cleaning staff was inside and they did not want to assume any risk if something went missing. While inconvenient, that explanation was at least understandable.

Once the cleaner finished and left the apartment, we contacted them again. At that point, their stated concern no longer existed. Nevertheless, they refused a second time for no legitimate reason other than a rigid and indifferent attitude toward their guests.

The situation was made worse by the fact that there are no convenient coffee shops or places nearby where a family can comfortably wait with six large suitcases. We were left standing in the street with all of our belongings, surrounded by homeless individuals, with nowhere reasonable to go.

What is most troubling is not the refusal itself, but the complete lack of empathy and common sense. Any company that values its guests would have shown a minimum level of flexibility and courtesy. Instead, we were treated as if our inconvenience was irrelevant.

Companies like this do not deserve your money. Hospitality is about service, professionalism, and treating customers with respect. In our experience, this management company failed on all three counts.

There are many better options in Madrid run by people who actually understand what customer service means.

### 1/5 — Che app orribile

*2026-04-07, version 1.6.0*

Oltre all’ interfaccia impraticabile non funziona si impalla e bagga toglietela e usate qualcosa di serio al posto di sta cosa

### 1/5 — Disaster

*2025-12-09, version 1.6.0*

Can’t register in, once you put kids DOB app crashes

### 1/5 — Rubbish

*2025-11-09, version 1.6.0*

They insist you use the app, it’s full of non functioning pages, poor information and slow for the bits that do work.

### 1/5 — Checkin doesn’t work with Romanian id’s

*2025-10-23, version 1.6.0*

The app still doesn’t work with the new electronic ID’s from romania. They are available for years now but the developer didn’t bother to fix this.

### 1/5 — Can’t open the door

*2025-09-28, version 1.6.0*

First the app has an horrible ux/ui to register people in the flat. Then and the worst we are stuck in front of the door and can’t open. We try to call the service but they couldn’t open also. This is unacceptable

### 1/5 — broken

*2025-09-04, version 1.6.0*

The app gets stuck on the “Validate” screen, I can’t check in. Worst app I’ve used in a long time, it feels like a government app. It’s 2025, 9 year olds can write functional software using AI, it’s embarassing to put a garbage app like this out there.

### 1/5 — Horrible

*2025-08-27, version 1.6.0*

What do you mean you get my birthday wrong after a mandatory passport scan and then you don’t even let me change it? This is the dumbest app fix ur scanner.

### 1/5 — Absolutely terrible

*2025-06-06, version 1.6.0*

Almost non-functionally bad. Scans your DOB incorrectly and crashes when you try to update it. The idea of giving my personal info to this horrendous app is scary. I can only imagine how my personal data is being mismanaged by this disaster of a company.

### 1/5 — Just bad

*2025-05-31, version 1.6.0*

Very poor check-in flow, also no information about the flat we’ve booked after doing the check-in.

## Frequently asked questions about MIT House

### How does MIT House handle identity verification?

MIT House allows you to validate your documents and identity directly from your mobile phone as part of the check-in process. This ensures a secure and streamlined entry into your rented accommodation.

### Can I sign contracts with MIT House?

Yes, you can digitally sign your contract, travelers' report, and other necessary documents directly within the MIT House app. This eliminates the need for physical paperwork and waiting for key handover.

### What kind of tourist information does MIT House provide?

MIT House offers a comprehensive tourist guide, including information of interest and recommendations for the best local plans and experiences. This aims to help you enjoy a 5-star stay in the area.

### Is MIT House available on Android devices?

Based on the provided information, MIT House is currently supported on iPhone and iPod. Android device compatibility is not specified.

### What is the update frequency for MIT House?

The app was last updated on May 6, 2025, with version 1.6.0. This indicates active development and regular updates to improve functionality and reliability.

### What are the main user complaints about MIT House?

With a rating of 1.4 stars from 25 ratings, user sentiment appears to be largely negative. Specific complaints are not detailed in the provided data, but the low rating suggests significant issues with user experience or functionality.

### Is MIT House suitable for all ages?

MIT House has an age rating of 4+, making it suitable for a wide range of users. However, the core functionality is geared towards adults managing rental accommodations.

### How does MIT House compare to traditional check-in methods?

MIT House offers a fully autonomous guest experience, eliminating the need for waiting for check-in and key handover. It digitizes contract signing and provides remote door access, significantly streamlining the process.

## Version history (last 5 releases)

### 1.6.0 — 2025-05-06

We’ve updated the app to comply with the new travel regulations in Spain.
These changes ensure the app continues to function properly and meet current legal requirements within the country.

Thank you for your continued trust!

### 1.5.9 — 2024-12-03

change images and logo

### 1.5.8 — 2024-11-28

Change icon and logo

### 1.5.7 — 2024-05-13

A payment gateway for the deposit has been added.

### 1.5.6 — 2023-10-19

Fix bugs.

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## More apps by Brainstant SL

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All apps by Brainstant SL: https://appshunter.io/developer/1072086621

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-21.*