# MIT Sloan Management Review — user reviews

> 55 indexed App Store user reviews of MIT Sloan Management Review by MIT Sloan School of Management, rated 4.90/5 from 198 ratings.

- Source: https://appshunter.io/ios/app/mit-sloan-management-review/id526079428/reviews
- App overview in markdown: https://appshunter.io/ios/app/mit-sloan-management-review/id526079428.md
- Rating breakdown: 5★ 187 · 4★ 7 · 3★ 2 · 2★ 0 · 1★ 2

## Newest reviews (15 of 55)

### 2/5 — Great improvement but still needs work

*2023-11-28*

Great improvement over previous versions of this app but still needs more.
How about letting me change the font size?

### 4/5 — Much better

*2022-11-15*

My first review was a one star. I don’t know what changed in the last 2 weeks but the app works properly now. Thanks to all. 

Just started using it and I can browse magazines and read articles without trouble.

### 1/5 — Embarrassing

*2022-03-27, version 51*

Hands down a shamefully inconsistent and unreliable app. Turning the iPad leads to a white screen and, best case, spinning icons. Has MIT run out of computer science majors?

### 1/5 — This app needs a complete rewrite

*2022-02-11*

Here is the optimistic perspective—this app
has only one way to go—UP!! I was hoping this Jan/Feb 2022 update would fix the many issues with this app, but it didn’t.  It keeps asking for my email and never accepts it.  Navigation isn’t intuitive (eg going back to past issues), needs so much work.

I’ll be thrilled if they get a pro app developer who actually knows how to develop good apps with great UX and a super UI.  One that can store the articles on the device for offline access that actually works (and not just for the current issue).  It needs great Boolean search capabilities, highlighting and bookmarking and so much more.  If I would have know the app was this bad I would never have subscribed.

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Worst app in syncing with your subscription

*2021-12-01*

Your App can’t sync with my subscription. Can you look into this? I could see from different reviews that since 4 years ago, this sync issue has been pending.

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Update needed

*2020-12-13*

I paid for the subscription but the user experience doesn’t meet expectations. Please update. 

Thanks.

### 1/5 — Too slow

*2020-07-27*

Download/Read an issue takes too long. After downloading, the issue still appears as “download”. Even the “read’ ones need long time download again. 

One more thing - no update for the last two years?

### 1/5 — Desperately in need of a refresh

*2020-06-29*

This app looks terrible on anything newer than an iPhone 7. The interface is dated and clunky, the resolution is low, and quite frankly I didn’t renew my subscription solely because of this app. How could MIT have an app that is so dated?? Can’t they find either the money for dev or a small group of students at MIT who want the glory of updating and maintaining the MIT SMR app‽

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Horrível

*2020-04-30*

Esse App é inadmissível. Não poderia ser pior, uma vergonha.

### 1/5 — Terrible App

*2020-04-11*

Doesn’t allow me to access my subscription. Totally useless unless I want to pay for the content twice.

Shameful that I was charged for a joint Digital/Physical subscription and it doesn’t work.

If I don’t get a refund, I’ll be contacting my credit card company and reporting this transaction as fraud.

### 1/5 — Antiquated

*2020-02-15*

I bought an annual subscription to read the magazine on my iPad; however I get login errors and the company doesn’t respond to support requests. The initial app screens prior to the login screen seem very antiquated (circa iOS 8?) and it seems that the app hasn’t been updated in some time.

### 1/5 — Avoid this app

*2020-02-07*

When attempting to read an article the app continually requested my email, despite me having a full subscription. The support contact form is a joke. A failure of mobile design. Happy Apple refunded the subs in full.

### 1/5 — $65/year for an app that hardly works

*2019-12-21*

I recently purchased a subscription to MITSMR through this app, tried to read a few articles only to find that the app would glitch and send me back to the top of the screen. Due to the content, which I really enjoy, I tried to their website to indulge - finding out my subscription only works in the app. Another large complaint is that for paying $65/year I’d expect very few if any ads, instead every time you open the app you are welcomed by a full screen ad. Not happy about this purchase at all.

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can discuss the matter further and help provide access to the site.

### 1/5 — Nothing seems to work

*2019-12-11, version 49*

Downloaded issues do not show up, once “read” is clicked. 🧐

### 1/5 — Can‘t log in with my account

*2019-11-22*

The App is chrashing all the time and I cannot log in to my account. Please fix this. Thanks!

## Most critical reviews (10 lowest-rated)

### 1/5 — Unable to log in.

*2026-04-26*

I subscribed months ago, but at some point got logged out and have been unable to log in since! I kept hoping it would be fixed, but I’m still waiting which means I’ve wasted money on a subscription!

**Developer response:** Hi Richard - We're sorry to hear you've been experiencing issues with login. Please reach out to us at smr-help@mit.edu so we can be of further assistance and get you back into your account. Best, MIT SMR

### 1/5 — All one star reviews are correct

*2023-05-27*

Pretty much all one star reviews are correct. I could not even imagine such bad experience is possible in 2023 from MIT Sloan. The only way to use digital subscription is through the browser, the app is simply not usable.

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Unable to Perform Basic Functionality

*2023-03-06*

I can’t log in through the app because it tells me that my email is invalid, which is both a cryptic and unhelpful message.

I now use a browser on my phone to log in and read MIT SMR articles. Embarrassing!

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Hilariously bad

*2023-02-17*

One would expect a cutting edge tech university to steady have a passable and usable app. This is laughably bad, really bad UI and on top of that the sign in function doesn’t work. Maybe the people responsible for this app need to read some of the articles they themselves publish. Ridiculous.

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Not worth it (app)

*2022-12-24*

The app still doesn’t work. It crashes constantly and if it doesn’t crash, it just shows a list of articles but you can’t read them.

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Don’t subscribe - Kindle edition 100 times better

*2022-12-22*

As someone who has subscribed to the Kindle version of the management review and recently switched to the direct management review digital version, after experiencing the app now for a few days I would highly recommend everyone use the Kindle subscription over this app. 

The biggest issues:
-Navigation buttons disappear based on interactions
-The log in experience is broke and despite being logged into the app my content does not display 
- I had to email support to get them to register my account in the app - for the technology review app this was automated 

I am also a subscriber of the digital version of the MIT technology review - whose app experience and design is so far ahead of the management review it’s laughable. The fact an institution like MIT is willing to put their name on such a half baked app for the management review vs the technology review is shameful. Do better, or, at the very least replicate the experience of the technology review app. #wantmymoneyback

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Login didn't work

*2022-09-25*

Despite several emails reporting the issue, the help desk team gave up: “Report the issue to the developers team”.
Error message displayed: 
Email address is not valid. Please try again.

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Does not recognize my apple subscription

*2022-09-25*

Just shameful...

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Looks cheap. Purchased the subscription and still seeing the ads

*2022-08-16*

Purchased the subscription and paid with Apple In App Purchase. But I still see the subscription box that blocks the view. 

App looks cheap. It looks like they just put their website into a mobile form. HBR looks way better.

**Developer response:** We're sorry to hear you are not enjoying your experience with our app. Please reach out to us at smr-help@mit.edu so we can be of further assistance.

### 1/5 — Love the content but the app is a crap

*2022-07-22, version 51*

Compare to other major publications apps, MIT should be ashamed to allow such low operational quality of its app. Come on, you are MIT, and couldn’t even get an app right!

## Most praised reviews (10 highest-rated)

### 5/5 — Much improved

*2024-08-27*

The app has been revamped recently and is significantly better than it used to be in terms of usability and design.

### 5/5 — much improved

*2024-08-26*

The content has always been good — the reading and navigating experience in this refreshed app is vastly better.

### 5/5 — Thought-provoking content in an iPad-friendly format

*2024-08-26*

MIT Sloan Management Review’s articles always give me new insight into complex business, technological, and corporate + cultural topics. Typically I read them on the web or in print, but with his new app, I’m loving having them in an iPad friendly format. Navigation and organization are clean and I can find my articles quickly. Fantastic job on the new app!

### 5/5 — So much more engaging!

*2024-08-23*

Love this app - it’s so easy to find what I want or just browse, and graphically, it’s a much more enjoyable experience than both the previous version and other publications I read regularly

### 5/5 — Nicely done!

*2023-12-21*

Nice app - love the charts and graphs.

### 5/5 — Well developed App

*2018-03-31*

I have not had any issues so far, I am on an iPhone X. I have given it a 5 star rating. Keep up the excellent work.

### 5/5 — Very good to learn management

*2017-07-18*

Very good to learn management.

**Developer response:** We're happy to hear you're enjoying the app, thank you for your feedback!

### 5/5 — Not to able to download

*2017-06-14*

Summer edition 2015 has been released.  I've tried to download it but I cannot download it.  Without any internet access, I cannot read it.  I can read the former editions as usual.  Are there any problems on this application?

**Developer response:** Hello,

We have not released Summer 2015 on the app yet though we are working to add it in the near future. If you have any other questions or concerns please feel free to reach out to us directly at smr-help@mit.edu.

### 5/5 — New App Greatly Improved!

*2015-03-28*

It's now a pleasure to read MIT SMR. The last couple of issues have a redesign, with a cleaner layout and better font size. The content addresses changes taking place in business today, with practical application solutions. Great graphs and charts. Every article seems like a must-read. Highly recommend.

### 5/5 — Chief Travel Officer

*2013-02-13*

The problem described by Mr. Larson has been fixed by the MIT Sloan Management Review and is no longer an issue for users of this app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
