# MITe

> Satellite internet installer tool for troubleshooting, installation, and system status. (iPhone/iPad app by Viasat Inc..)

- Source: https://appshunter.io/ios/app/mite/id859724760 (this page in markdown: same URL + `.md`)
- Developer: [Viasat Inc.](https://appshunter.io/developer/859724763)
- Category: Utilities
- Price: Free
- Rating: 2.30/5 from 20 App Store ratings · 25 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 22 MB
- Languages: American English, Brazilian Portuguese
- Released: 2014-05-01
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mite/id859724760/reviews.md

## What is MITe?

MITe is a tool for Viasat® certified installers of Viasat’s Exede® satellite internet service. The MITe tool provides troubleshooting guidance, installation aids, and system status information.

## Key features

- Troubleshooting guidance
- Installation aids
- System status information
- Viasat Exede service support

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/mite/id859724760/reviews.md

### 1/5 — Install key not working for iPhone

*2023-10-07, version 4.2.7*

Current version 4.2.7 has some programming issues, prevents iPhone users form input proper install key(beam key 24 long), the current input length allows only 16 character long key(modem key), which doesn’t correspond to the keys used on the field. Other smartphone non-iOS are not concerned by this issue.

### 1/5 — Don’t work for IPhones

*2023-09-13, version 4.2.7*

Can’t put in codes on my IPhone

### 1/5 — This app cost me my job

*2022-05-29, version 4.2.7*

I can get an install done quickly but when it came to pointing and peaking. 8 out of 10 times I could not apply install key. This app is crap.

### 1/5 — No longer works the way it did

*2021-10-04, version 4.2.7*

Used to be great app, worked fine for several years.
Entered an new area and could not input beam key, like others only 16 characters are entered and 24 are required.
I deleted app and reinstalled and lost saved beam keys and can no longer use app for pointing.  Still good for satellite pointing.

### 5/5 — Buggy

*2020-07-10, version 4.2.7*

This 4.1.4 version has problems

Can not point & peak without entering key

And it takes several launches before it will not crash immediately 

Same behavior iOS & android

Do not upgrade from 4.0.5

A year later and the app is pretty decent now.

It does frequently crash on launch but not that big of a deal to reload it. 
Once running it is stable and very handy. 

iOS

### 1/5 — Last update:(

*2020-05-22, version 4.2.7*

1. Wifi connection on app working when you go to plane mode and come back then will show modem connection to app. Or you have to wait bit to show up connect.
2. Please add more numbers of beams storage to he list.

### 1/5 — It’s literally about to be 2020

*2019-11-23, version 4.1.5*

Y’all need to tighten up this Is a great handy app, but literally crashes every time I use it. Unexceptionable.

### 1/5 — Needs improvement

*2019-10-01, version 4.1.5*

Crashes on iOS 13.1.1 great concept but until fixed hard to use

### 1/5 — Don’t work

*2019-07-21, version 4.1.5*

Doesn’t work on my iPhone 7 please fix

### 1/5 — Pointing slow

*2019-06-30, version 4.1.5*

Pointing is slow then freezes. Have to finish up using the audio from the dish. Use to work fine. Please fix it.

## Frequently asked questions about MITe

### What does the MITe app do?

The MITe app is a specialized tool for Viasat certified installers of their Exede satellite internet service. It provides crucial support by offering troubleshooting guidance, installation aids, and detailed system status information to help installers perform their jobs efficiently.

### Who is the target audience for MITe?

The app is exclusively for Viasat certified installers who are responsible for installing and maintaining Viasat's Exede satellite internet service. It is not intended for end-users or general consumers.

### Is MITe free to use?

Based on the provided information, the MITe app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is a complimentary tool for its intended users.

### What kind of support does MITe offer?

MITe offers comprehensive support for Viasat Exede satellite internet installations. This includes step-by-step guidance for troubleshooting common issues, practical aids to assist during the installation process, and real-time system status information to ensure optimal performance.

## Version history (last 5 releases)

### 4.2.7 — 2020-04-21

re-architecture of modem polling loops for improved performance
misc cosmetic fixes
fixed 5-second lag entering point and peak
disable auto-correct for install key entry
Fixed Skew calculation when used in the Southern Hemisphere

### 4.1.5 — 2019-01-22

The point and peak screen was reverted back to legacy mode

### 4.1.4 — 2019-01-03

The following issues were fixed:
•Application hanging when aplying the install key
•App reporting the wrong Modem status (DHCP vs Online)
•App not updating current point and peak status

### 4.0.5 — 2018-09-14

The following functions where added
•Current phone azimuth and elevation angle is now displayed in sat finder to aid in pointing
•Improved the location algorithm to make it faster
•Improved user experience and optimized app performance
•Bug fixes

### 4.0.4 — 2018-08-11

The following functions where added
• improved user experience and optimized app performance

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## More apps by Viasat Inc.

- [Ka-Sat Finder for Tooway](https://appshunter.io/ios/app/ka-sat-finder-for-tooway/id434576726)
- [KA-SAT Pointer](https://appshunter.io/ios/app/ka-sat-pointer/id893567688)
- [Viasat Browser](https://appshunter.io/ios/app/viasat-browser/id1297568937)
- [KA-SAT Pointer FMA](https://appshunter.io/ios/app/ka-sat-pointer-fma/id1318170392)
- [Viasat Voice Pro](https://appshunter.io/ios/app/viasat-voice-pro/id1324797894)

All apps by Viasat Inc.: https://appshunter.io/developer/859724763

## Related topics

[ciasat](https://appshunter.io/ios/topics/ciasat)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*