# MiTek® Mobile Viewer — user reviews

> 17 indexed App Store user reviews of MiTek® Mobile Viewer by MiTek Industries, Inc., rated 3.60/5 from 25 ratings.

- Source: https://appshunter.io/ios/app/mitek-mobile-viewer/id525573517/reviews
- App overview in markdown: https://appshunter.io/ios/app/mitek-mobile-viewer/id525573517.md
- Rating breakdown: 5★ 11 · 4★ 4 · 3★ 5 · 2★ 0 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Great Sample Plan

*2022-04-29, version 80.09*

impressive plan if your building the house they used as a sample

### 1/5 — Doesn't work at all

*2013-09-14*

The app opens to a black screen and won't do anything at all. Too bad, it used to be a beautiful app.

### 1/5 — Updated version crashes

*2013-01-16*

I first downloaded this app about 2-3 weeks ago. It worked great on my iPad. About 3 days after I downloaded it it updated and ever since then it won't open. It is too bad because it was a great app. I hope they fix it soon.

### 1/5 — Crash

*2012-11-28*

Only the sample works on my iPhone 4S. Any other file real job it crash before it open.

### 1/5 — Poor

*2012-11-08*

Anytime I try opening a file it forecloses before it ever open.

### 3/5 — 8.0 Compatible?????

*2016-04-20*

I second that!! It doesn't work with 8.0. I am a general contractor and have been trying to view models drawn up by my truss company to share with my homeowners. Has worked great in the past, but now I'm back to showing my homeowners fixed 3D PDFs. Not cool!!! Please update! SOON!!!!!!

### 3/5 — Doesn't work with 8.0

*2016-03-28*

Please update this so it works with Sapphire 8.0!

### 3/5 — Stereoscopic option?

*2015-10-06*

Please provide stereoscopic option.

### 4/5 — Useful, but room for improvement

*2021-05-12*

My field teams love this app in addition to their printed layout, but functionality could be added to greatly improve utility. The key feature that this app is missing is the ability to view truss profiles, particularly with SE jobs. Other useful additions would be to show wall heights on object selection and the ability to pull measurements in 3D space.

### 4/5 — Powerful Tool

*2019-04-22*

Great tool of communication. It does need a few more visibility switches to allow better customization so that confusion will be minimal.

## Most praised reviews (7 highest-rated)

### 5/5 — iOS 26.2

*2026-01-18*

Support , please fix, doesn’t open any files on new IOS26.2

### 5/5 — Useful on the jobsite

*2018-10-17*

This app makes it simple to walk a job and know what framing parts go where. The app is especially useful when trusses get damaged or need to be altered for ductwork.

### 5/5 — Best software tool available

*2014-04-09*

I downloaded this app to get a good overview of Sapphire and was very impressed at the capabilities. It's a great way to share with others what the software can do. When out with a colleague somewhere, I can just show them from my the ease of my phone, what Sapphire can do for them and then they can contact MiTek for further assistance when they realize it is a smart tool for growing their business.

### 5/5 — OMG! great app

*2013-02-02*

What a great app thanks Mitek i have iphone 4s and works wonders

### 5/5 — Perfecto

*2012-08-06*

....

### 5/5 — Mobile Viewer

*2012-06-17, version 7.3.5*

This app is ground breaking in it's field and the author of this app should be congratulated.

### 4/5 — Worth the wait

*2012-06-13*

Works well on the 4s. Good job MiTek.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*