# Mitel Connect > Mobile app for enterprise calling, contact management, and call handling. (iPhone/iPad app by Mitel Networks Corporation.) - Source: https://appshunter.io/ios/app/mitel-connect/id1206998099 (this page in markdown: same URL + `.md`) - Developer: [Mitel Networks Corporation](https://appshunter.io/developer/448794623) - Category: Business, Productivity - Price: Free - Rating: 4.50/5 from 4,834 App Store ratings · 95 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 66 MB - Languages: American English, Canadian French, German (Germany) - Released: 2017-08-02 - Data updated: 2026-08-18 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/mitel-connect/id1206998099/reviews.md ## What is Mitel Connect? Bring your desk phone with you wherever you go with the Mitel Connect mobile app. Easily access your enterprise contacts, join conferences with one click, and manage your calls and voicemails - all powered by our new user-friendly design. Key benefits: - New dashboard to manage your work day - Contact your colleagues without using carrier minutes - View upcoming events and join meetings in one click - No more giving out your personal number - your business caller ID is used when placing calls - Reach coworkers quickly via favorites or extensions - Visually manage your voicemails - Manage your missed calls and view recent activities from your dashboard - Handover between WiFi and cellular and never lose a call - And more! For more information go to: https://oneview.mitel.com/s/article/Mitel-Connect-for-iOS Note: This app is for Mitel Connect, Mitel 14.2 and Mitel Sky customers only. Warning: VoIP over 3G/4G/LTE networks Miltel is not liable for any charges, fees or liability imposed by your mobile carrier for the use of this service. Voice quality is subject to Wi-Fi or 3G/4G/LTE signal quality and available bandwidth. IMPORTANT • This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. Please contact your business ‘IT department if you are unsure if your company has deployed the Mitel Connect Mobility solution. • This application is intended only for enterprise calling. As such, emergency calls (e.g. 911) will be routed over the cellular radio when available and not over WiFi. •By downloading and using this application you hereby agree to the terms in the accompanying End User License Agreement (EULA). ## Key features - Mobile desk phone functionality - Access enterprise contacts - One-click conference joining - Call and voicemail management - Business caller ID - New dashboard for work day management - Seamless WiFi/cellular handover ## What do users think of Mitel Connect? Overall sentiment: negative **Pros** - 🚀 Works great - 💡 Useful for remote work - 👍 Easy to use **Cons** - 🐛 Crashes frequently - 🔋 Drains battery - 🔒 Connectivity issues - 👎 Unreliable performance **Commonly reported bugs** - App crashes on launch - Calls not ringing through app - Frequent disconnects - Compatibility issues with newer iOS versions **Most requested features** - Improve background functionality - Add IM and video conferencing - Better integration with iOS features ## Recent user reviews (10 of 95) All indexed reviews: https://appshunter.io/ios/app/mitel-connect/id1206998099/reviews.md ### 1/5 — Spyware *2026-04-14, version 1.11.2408.5* Requires way too much access to way too many functions to work. ### 1/5 — Worst app I’ve ever used *2025-01-20, version 1.11.2408.5* I’ve never been able to get this app to work properly. It seems to have gotten worse and worse over the years, and now, I can’t even check my voicemail. My password doesn’t work on the phone app or the windows app or the website, even though I literally just changed my password this morning. ### 1/5 — Doesn’t work *2024-08-02, version 10.11.2403.3* Worst phone support app ever don’t not recommend ### 1/5 — Crashes all the time *2024-06-21, version 10.11.2403.3* This app is pretty terrible. It frequently gives a “Reconnecting” error message that renders the app useless for 10-45 seconds each time the error message comes up. Once connected, the connection is often poor causing voice distortion. ### 1/5 — If you want an app that works half the time you found it! *2024-06-20, version 10.11.2403.3* I have never been so frustrated by an app or company. We use this for our business to be able to work remote some days. It is always a 50/50 chance it will work, otherwise you’ll spend half your day on hold with their customer service that will tell you it is a “glitch” they are having with no ETA for help in sight. ### 1/5 — Crash!!!!! *2023-09-28, version 10.11.2304.111* This app crashes on a regular basis. I never know how it’s going to perform. Right now it won’t even open and I’m going to need to reinstall it again! ### 1/5 — Crashes after initial install *2023-07-18, version 10.11.2304.111* After the latest iOS update it crashes after initial install and configuration Unusable at this time ### 1/5 — No longer rings *2023-06-30, version 10.11.2304.111* As of the latest update the app no longer rings when calls come through. Same for 5 or 6 of my colleagues who also have it installed. ### 5/5 — It works well *2022-12-20, version 10.11.2207.4* Not sure what else to say. We made a big tech jump from a 25-30 year old Panasonic dbs phone system to the mitel cloud system in early '22. That was teriffic. This app was the cherry on top !! ### 1/5 — iPhone issues *2022-11-04, version 10.11.2207.4* Having problems connecting with iPhone 13 Pro Max. I’m current with the IOS and never to setup / connect. My coworker android will work but not with my iPhone. Is there a fix for this problem??? ## Frequently asked questions about Mitel Connect ### What does the Mitel Connect app do? The Mitel Connect app brings your desk phone capabilities to your mobile device. It allows you to access enterprise contacts, join conference calls with a single tap, and manage your calls and voicemails. The app features a new user-friendly design to help manage your workday. ### What are the key features of this app? Key features include a new dashboard for managing your workday, the ability to contact colleagues without using carrier minutes, one-click meeting joining, and using your business caller ID for outgoing calls. You can also visually manage voicemails, reach coworkers quickly, and manage missed calls. ### Is this app free to use? Based on the provided information, the app is available for free. There are no mentions of in-app purchases or subscription fees for the application itself. However, users should be aware of potential carrier charges for VoIP usage. ### What are the system requirements for this app? This application requires connectivity to a Mitel Connect Mobility Router and will not operate without this component. It is intended only for enterprise calling and is available for Mitel Connect, Mitel 14.2, and Mitel Sky customers. Emergency calls will be routed over the cellular radio when available. ### How does this app handle calls and contacts? The app allows you to contact colleagues without using your carrier minutes, ensuring your business caller ID is used for outgoing calls, protecting your personal number. You can quickly reach coworkers via favorites or extensions and manage your voicemails and missed calls visually from the dashboard. ## Version history (last 5 releases) ### 1.11.2408.5 — 2024-09-17 * UI and Stability Enhancements ### 10.11.2403.3 — 2024-04-23 * UI and Stability Enhancements ### 10.11.2304.111 — 2023-05-11 * UI and Stability Enhancements ### 10.11.2207.4 — 2022-08-04 * UI and Stability Enhancements ### 10.11.2206.1 — 2022-07-11 * UI and Stability Enhancements ## Apps similar to Mitel Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [Sense Talent](https://appshunter.io/ios/app/sense-talent/id1451659785) | 4.6 (103) | Free | Business | | [ConnectWise Mobile](https://appshunter.io/ios/app/connectwise-mobile/id1407855210) | 3.9 (3,348) | Free | Business | | [Elevate UC](https://appshunter.io/ios/app/elevate-uc/id1118355431) | 4.1 (308) | Free | Business | | [Mitel Revolution Mobile](https://appshunter.io/ios/app/mitel-revolution-mobile/id1449067735) | — | Free | Business | | [RingCentral](https://appshunter.io/ios/app/ringcentral/id715886894) | 4.8 (75,997) | Free | Business | | [SolarWinds Service Desk](https://appshunter.io/ios/app/solarwinds-service-desk/id1451698030) | 4.6 (317) | Free | Business | ## More apps by Mitel Networks Corporation - [OpenScape Web](https://appshunter.io/ios/app/openscape-web/id434832306) - [OpenScape Mobile](https://appshunter.io/ios/app/openscape-mobile/id460445589) - [MiCollab Advanced Messaging](https://appshunter.io/ios/app/micollab-advanced-messaging/id627887393) - [OSCC Dashboard](https://appshunter.io/ios/app/oscc-dashboard/id684123593) - [OSCC Remote Assistant](https://appshunter.io/ios/app/oscc-remote-assistant/id765492747) - [Reporter OpenScape FM](https://appshunter.io/ios/app/reporter-openscape-fm/id811047771) All apps by Mitel Networks Corporation: https://appshunter.io/developer/448794623 ## Related topics [mitel connect](https://appshunter.io/ios/topics/mitel-connect) · [mitel](https://appshunter.io/ios/topics/mitel) · [mitel teamwork](https://appshunter.io/ios/topics/mitel-teamwork) · [mitel revolution mobile](https://appshunter.io/ios/topics/mitel-revolution-mobile) · [iapp connect](https://appshunter.io/ios/topics/iapp-connect) · [gopioneer connect](https://appshunter.io/ios/topics/gopioneer-connect) · [oplus connect](https://appshunter.io/ios/topics/oplus-connect) · [jmconnect](https://appshunter.io/ios/topics/jmconnect) · [mitel micollab client](https://appshunter.io/ios/topics/mitel-micollab-client) · [connect networks](https://appshunter.io/ios/topics/connect-networks) · [4voice connect](https://appshunter.io/ios/topics/4voice-connect) · [eupry connect](https://appshunter.io/ios/topics/eupry-connect) · [micollab for mobile](https://appshunter.io/ios/topics/micollab-for-mobile) · [micollab](https://appshunter.io/ios/topics/micollab) · [mitel micollab](https://appshunter.io/ios/topics/mitel-micollab) · [mitel one](https://appshunter.io/ios/topics/mitel-one) · [ukisug connect](https://appshunter.io/ios/topics/ukisug-connect) · [vodacom one connect lesotho](https://appshunter.io/ios/topics/vodacom-one-connect-lesotho) · [igreen connect](https://appshunter.io/ios/topics/igreen-connect) · [bmci connect](https://appshunter.io/ios/topics/bmci-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*