# MitID

> Digital identity for secure login, signing, and approvals. (iPhone/iPad app by Digitaliseringsstyrelsen.)

- Source: https://appshunter.io/ios/app/mitid/id1555231176 (this page in markdown: same URL + `.md`)
- Developer: [Digitaliseringsstyrelsen](https://appshunter.io/developer/1506727481)
- Category: Utilities
- Price: Free
- Rating: 1.18/5 from 195 App Store ratings · 192 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 70 MB
- Languages: Danish, English, Kalaallisut
- Released: 2021-09-02
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mitid/id1555231176/reviews.md

## What is MitID?

MitID is your digital ID. 
You use it when you want to log in, sign digitally and approve actions in various self-service solutions. If you need to approve on your mobile or tablet, you do it with a single swipe in the app. To authenticate on your computer, scan a QR code.


Activate your MitID
You can activate your MitID in your app by scanning your passport/ID card or with an activation code from Borgerservice. If you have a new mobile, you can copy your MitID from your old app.


In the app you can also...

View or change your user ID, change the mobile number you use for MitID, block or reactivate MitID, approve with a button instead of a swipe, or choose the app in multiple languages.

Have a spare MitID
Having an extra MitID is a good idea. If you happen to lose your mobile with the app on it, you can still use MitID. 
Read here how to do it: MitID.dk/reserve

More information
You can get MitID from the age of 13.
MitID has been developed by The Agency for Digital Government and Finance Denmark – on behalf of the public and financial sectors.

Read more: MitID.dk

## Key features

- Digital ID for login and signing
- Approve actions with a swipe
- QR code authentication for computers
- Activate with passport or code
- Transfer MitID to new devices
- Manage user ID and mobile number
- Block or reactivate MitID

## What do users think of MitID?

Overall sentiment: negative

**Pros**

- 👍 Seamless and secure implementation
- 🚀 Fast and accurate set up

**Cons**

- 🐛 Crashes when scanning passport chip
- 🐛 Facial recognition failure
- 🐛 Buggy and unreliable app
- 🐛 Constant errors and issues
- 🐛 Inability to scan passport or ID
- 🐛 App freezes and stalls
- 🐛 Incompatible with foreign passports
- 🐛 Doesn't work for non-Danish citizens

**Commonly reported bugs**

- Passport chip scanning not working
- Face scanning not functioning
- App crashing on launch or during use
- Inability to create or activate account
- Compatibility issues with newer iOS versions

**Most requested features**

- Notifications for login approvals
- Support for foreign passports and IDs

## Recent user reviews (10 of 192)

All indexed reviews: https://appshunter.io/ios/app/mitid/id1555231176/reviews.md

### 1/5 — Doesnt work

*2026-07-01, version 3.7.1*

Virker ikke

### 1/5 — Creating a username error

*2026-06-17, version 3.7.0*

No matter how you do it, an error comes up everytime when attempting to create your mitID which makes you have to restart and do the scanning and photo all over and over and over and over again with the same error comes up, and you can’t even take a screenshot to show you the unnamed error. Tried multiple different usernames as per the instructions but nothing works.

### 1/5 — App Refuses to Work

*2026-05-13, version 3.6.1*

I’ve tried over ten times to get set up. App refuses to read my passport’s chip, then sends me through the same exact process that I’ve already done again, just to end up denying the whole thing. Claiming my face doesn’t match the picture on my Passport. Sure, whatever. Went to the website to look for FAQ, no help there. Horrible app.

### 1/5 — Absolutely horrendous for EU passports

*2026-05-07, version 3.6.1*

Each time I’ve tried to use the app to log in, at the exact point of scanning eu passport it crashes not once not twice but several times. This needs fixing asap if you want to this to be a universal tool for all citizens in Denmark

### 1/5 — Doesn’t work

*2026-03-04, version 3.6.1*

I’ve tried scanning my face over 20 times now. It’s ridiculous that it doesn’t work in any setting and doesn’t allow back camera use for scanning. Setting it up through this app is a waste of time. Wish I could give a 0 star review

### 1/5 — Awful

*2026-03-01, version 3.6.1*

The instructions are incredibly unclear and it keeps rejecting my facial scans. Which makes so sense since I used facial scans and my passport to travel just a month ago, why does this app have such strict and mysterious parameters for their facial scans? Why can’t you redo your facial scans without restarting the entire passport scanning processes?? After 10 failed attempts i just had to give up and home I never need to access digital mail. Anyways why not make the instructions for photos clearer and give individual clear feedback on why photos are getting rejected

### 1/5 — Doesn’t work on key flow

*2026-01-23, version 3.6.1*

Should be pretty easy, right? WRONG, when I try to scan my passport it crashes, mind you this isn’t an edge case, it’s part of the main flow, every foreign citizen who tried this problem experienced the same issue, tried to register and had to go to a citizen center. Why would you even advertise that you can do this online, when a basic function crashes the app. Just remove it at this point, say go to the citizen center and don’t waste your time trying to use this app

### 1/5 — Buggy mess

*2026-01-13, version 3.6.1*

This buggy mess of an app is a perfect example for any dev how to NOT do an app. Has there been any QA testing whatsoever or you just published first available version by your intern? Dealing with this every time is a pain!

### 1/5 — Den mest uhjælpsomme app

*2025-12-17, version 3.6.1*

Mit ID er bare ikke vær noget som helst, man skal brug det til at log på de mest irrelevante og det er absolut umuligt at skifte det fra en gammel telefon til en ny. Man må udover det også kun hav mit id på en telefon så hvis man ikke har den med sig hele tiden er det bare uheldigt

### 1/5 — terrible

*2025-11-18, version 3.6.1*

so many steps and none of them work. passport chip won’t read, face scanner won’t work, this is the most stupid joke of an app i’ve ever seen. i just need to get some important health information and im jumping through ridiculous hoops with this nonsensical dysfunctional terrible app. wish i could give it 0 stars i am beyond frustrated.

## Frequently asked questions about MitID

### What is MitID?

MitID is your digital identity, developed by Digitaliseringsstyrelsen on behalf of the public and financial sectors in Denmark. It is used for logging in, signing digitally, and approving actions in various self-service solutions.

### How do I activate MitID?

You can activate MitID within the app by scanning your passport or ID card, or by using an activation code obtained from Borgerservice. The app is available for iPhone and iPad.

### Can I use MitID on multiple devices?

Yes, you can copy your MitID from your old app to a new mobile device. It is also recommended to have a spare MitID for backup in case you lose your primary device.

### What is the age requirement for MitID?

You can get MitID from the age of 13. The app is rated '4+' for age appropriateness.

### Does MitID have ads?

No, MitID does not contain advertisements. It is a free utility app developed by Digitaliseringsstyrelsen.

### What are the common issues with MitID?

User reviews indicate issues such as the app crashing when scanning passport chips, facial recognition failures, and general unreliability. Some users report constant errors, freezing, and incompatibility with foreign passports or non-Danish citizens.

### How often is MitID updated?

The latest version of MitID is 3.7.1, last updated on June 22, 2026. While this date is in the future, indicating potential for ongoing development, users have reported frequent bugs and unreliability.

### What is the user sentiment for MitID?

The overall user sentiment for MitID is negative, with a low rating of 1.2 stars from 195 ratings. Pros mentioned include seamless and secure implementation, while cons heavily focus on crashes, failures, bugs, and unreliability.

## Version history (last 5 releases)

### 3.7.1 — 2026-06-22

minor bugfixes

### 3.7.0 — 2026-06-09

With the new release of the MitID app, it is now possible to block and reactivate your MitID directly in the app.
You can also choose to approve with a button instead of a swipe, and you now have the option to use the app in Greenlandic.
Behind the scenes, work has been done on small details, improvements and fixes that you may not necessarily notice.

### 3.6.1 — 2025-09-16

In the latest release of the MitID app, we've been working behind the scenes on the small details you might not immediately notice. The focus is on improvements and bug fixes – that’s the reality of some updates.

### 3.6.0 — 2025-06-23

In the latest release of the MitID app, we've been working behind the scenes on the small details you might not immediately notice. The focus is on improvements and bug fixes – that’s the reality of some updates.

### 3.5.0 — 2024-12-10

If you get a new phone, you can activate MitID by downloading the app and then copying your MitID from the old to the new app. You just scan a QR code in the old app with your new phone. To prevent fraud, you will be prompted to enable Bluetooth to ensure that both phones are in your possession. 

In this release, a significant portion of the app has been translated into Greenlandic. We have also added the option to switch sounds on/off along with other minor fixes.

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All apps by Digitaliseringsstyrelsen: https://appshunter.io/developer/1506727481

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*