# Mitigate

> Mobile app for water mitigation technicians to document drying projects and generate floor plans. (iPhone/iPad app by CoreLogic.)

- Source: https://appshunter.io/ios/app/mitigate/id6502910339 (this page in markdown: same URL + `.md`)
- Developer: [CoreLogic](https://appshunter.io/developer/458812694)
- Category: Business, Productivity
- Price: Free
- Rating: 2.08/5 from 83 App Store ratings · 49 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 233 MB
- Languages: English
- Released: 2024-06-03
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mitigate/id6502910339/reviews.md

## What is Mitigate?

Transform the water loss documentation process with CoreLogic® | Restoration Mitigate™—a field operation-friendly mobile application that gives water mitigation technicians a simple process for collecting drying project data easily, in real time. Designed by a team of restoration industry professionals, Mitigate is a workflow solution that water mitigation technicians will love to use on every project.

Built on the foundation of the industry-leading process documentation platform, MICA™, CoreLogic Mitigate is the next step in the evolution of water mitigation process documentation software. It is designed so users can capture all of the relevant technical drying data from their mobile devices with as few pushes of a button as possible—perfect for use even from tight crawl spaces.

Use Mitigate Scan on your LiDAR-enabled iOS device to instantly generate 2D floor plans, complete with room labels and dimensions. You don’t have to wait for hours to get a floor plan—it is available immediately and is adjustable for you in the field.

Discover Mitigate to improve operational consistency in the field and infuse greater accuracy into every step of your water mitigation documentation process.

## Key features

- Real-time drying project data collection
- Instant 2D floor plan generation
- LiDAR-enabled scanning
- Room labels and dimensions
- Field-adjustable floor plans
- Workflow solution for technicians

## What do users think of Mitigate?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface (mentioned by a few)
- 💡 Real-time data capture
- 🚀 Improved efficiency with LiDAR integration
- 💡 Cutting-edge, customer-oriented solutions
- 💡 Simple and intuitive (iOS/Android parity)
- 🚀 Projects/losses move smoother and faster
- 💡 Great team to work with (Brandon, Clark)
- 💡 Hope for continued improvement and new features
- 💡 LiDAR Scanner on iOS is a time saver

**Cons**

- 🐛 App crashes frequently
- 🐛 Slow performance
- 🐛 Difficult to use/navigate
- 🐛 Data loss issues
- 🐛 Unreliable
- 🐛 Buggy
- 🐛 Hard to read/put information
- 🐛 Hard to see mistakes
- 🐛 Cannot handle large jobs
- 🐛 Not user-friendly
- 🐛 Adjuster cannot read it
- 🐛 Fixes add bugs and break features
- 🐛 Freezes
- 🐛 No registration or sign up, just login
- 🐛 Support staff are clueless and hang up
- 🐛 Designed to please insurance handlers
- 🐛 Wastes time and burns out users
- 🐛 Lidr issues
- 🐛 Crashes during sketch
- 🐛 Erases photos
- 🐛 Liability
- 🐛 Oversold, over promised, under delivered
- 🐛 Terrible direction for app and industry
- 🐛 Gutted MICA's positive features
- 🐛 Clunky
- 🐛 Sketch is awful, requires extra steps
- 🐛 Poorly designed
- 🐛 Destroyed MICA
- 🐛 Horrible app
- 🐛 Overheats phone
- 🐛 Ghost rooms, humidity reading swapping
- 🐛 Only square rooms
- 🐛 Struggle uploading photos
- 🐛 Abysmal
- 🐛 Features too basic or don't work
- 🐛 Outdated interface
- 🐛 Meaningless extra tasks
- 🐛 Complicated UI
- 🐛 Unforgiving UI
- 🐛 No option to save photos to device camera roll
- 🐛 Email documentation for signature is great if you forget/can't get one
- 🐛 Counterintuitive
- 🐛 UI is terrible
- 🐛 Buttons are hidden, checkboxes don't work
- 🐛 Some options require swiping
- 🐛 Dragging with poor signal
- 🐛 Lose photos
- 🐛 Equipment not showing up
- 🐛 Duplicate visits
- 🐛 Lack of desktop application/review platform
- 🐛 Too much info for phone
- 🐛 Severely lacking in performance and efficiency
- 🐛 Everything takes forever
- 🐛 Extends process time
- 🐛 Scattered across multiple products
- 🐛 Android users have it worse
- 🐛 Data not saving to phone offline
- 🐛 Intentionally made hard to capture data
- 🐛 Does not make it easier to get paid
- 🐛 Worst app ever
- 🐛 Never loads anything
- 🐛 Glitchy
- 🐛 Totally a waste of time
- 🐛 Not impressed with MICA Exchange interaction
- 🐛 Released too early
- 🐛 Sad when you say 'I miss MICA'
- 🐛 Extremely difficult to use
- 🐛 Need to close and open many times
- 🐛 Line item feature unusable
- 🐛 Garbage and liability
- 🐛 Can't open claims
- 🐛 App freezes
- 🐛 Can't even open the app
- 🐛 Two hours of work disappeared
- 🐛 Camera issue, button does nothing
- 🐛 More data required, more data lost
- 🐛 Cost company time recapturing information
- 🐛 Dry logs, tick sheets, photos unreliable
- 🐛 Last review vanished
- 🐛 Pathetic is saying it nicely
- 🐛 Joke
- 🐛 Bad
- 🐛 Not finished before release
- 🐛 Horrible app
- 🐛 Most inconvenient app ever
- 🐛 Could be better
- 🐛 Designed to lose data, save carriers money
- 🐛 Biggest issue besides crashing is data not saving
- 🐛 Carriers use it to argue they can't pay invoices
- 🐛 Taking off dollar volume
- 🐛 Cancer of a company
- 🐛 Does not care about user feedback
- 🐛 Forced to beta test
- 🐛 Better off going back to pen and paper
- 🐛 Terribly slow
- 🐛 Seems to be done intentionally
- 🐛 Very non dependable
- 🐛 Huge liability
- 🐛 Use it just because insurance program requires it
- 🐛 Look elsewhere if you can
- 🐛 Worst app I use
- 🐛 This app is just truly bad
- 🐛 User friendly interface is gone
- 🐛 Tool and extension of insurance companies
- 🐛 Took away everything positive MICA had
- 🐛 Gutted it to put own spin
- 🐛 Stop work on this, tweak older app
- 🐛 Not for the better
- 🐛 Anyone who gives it more than 1 doesn't use it
- 🐛 This app is awful
- 🐛 Hot garbage
- 🐛 Does not offer more efficient or simplified interface
- 🐛 No actual flow
- 🐛 Super poorly designed app
- 🐛 Huge step backwards
- 🐛 Just want to do my job like I used to
- 🐛 Mess around in this thing
- 🐛 Deal with all its problems
- 🐛 App crashes 24/7
- 🐛 Sitting here after hours stuck in an endless loop of errors
- 🐛 In a fast paced working environment, need a fast paced app. This one is not it!
- 🐛 Seems to have too many extra meaningless tasks
- 🐛 So many extra steps to just put in readings
- 🐛 MICA was simpler
- 🐛 This app is all over the place
- 🐛 Way too buggy and hard to navigate
- 🐛 Very frustrating to use
- 🐛 Photos need to be easier to upload and add
- 🐛 Many bugs need to be worked out
- 🐛 Don't waste your time downloading
- 🐛 I see the vision just not anywhere close to there
- 🐛 It’s ok
- 🐛 Has potential but not there yet
- 🐛 Trash
- 🐛 A third app?
- 🐛 Whoever wrote light years ahead probably beta tested it in their corporate office once by themselves
- 🐛 Feels like this is more for farming data now
- 🐛 Increases the amount of time spent in a clients house
- 🐛 I don’t recommend nextgear software
- 🐛 Eq audit based off terrible sketch program is the only reason
- 🐛 Xactware is clearly the standard
- 🐛 Hope they can make all these programs obsolete
- 🐛 Everything takes so long
- 🐛 Counterintuitive is an understatement
- 🐛 Someone high up the food chain had a grandson that said he was good at making apps
- 🐛 Not impressed with how it interacts with MICA Exchange
- 🐛 System seems to drag
- 🐛 Lose photos
- 🐛 Issues with equipment not showing up
- 🐛 Seeing duplicate visits
- 🐛 Not impressed at all
- 🐛 In terms of performance and efficiency this app is severely lacking
- 🐛 MICA is one of the worst applications I have ever seen in my life
- 🐛 Sketch feature is nice and more intuitive than xactimate's use of the same tech
- 🐛 Hope they make a desktop version
- 🐛 There is no question that I recommend this app.

**Commonly reported bugs**

- App crashes frequently
- App freezes
- App is slow
- Data is lost
- Photos are erased
- Camera button does not work
- App overheats phone
- Ghost rooms
- Humidity reading swapping
- Only allows square rooms
- Struggle uploading photos
- App drags with poor signal
- Photos are lost with poor signal
- Equipment not showing up in MICA Exchange
- Duplicate visits recorded
- Login screen freezes
- App cannot open claims
- App cannot even open
- Two hours of work disappeared
- Sketch feature is buggy
- Lidr issues
- Endless loop of errors
- Data not saving
- App not loading anything
- Glitchy
- Real-time data capture issues
- LiDAR data integration problems
- Inconsistent performance
- Errors when trying to add readings
- Line item feature is unusable
- App is scattered across multiple products that don't work together
- Android users experience significant issues
- Data not saving to phone offline
- App is intentionally difficult to use
- App is not finished before release
- App is unreliable
- App is buggy
- App is hard to read
- App is hard to put information into
- App is hard to see mistakes in
- App cannot handle large jobs
- App is not user-friendly
- Adjuster cannot read app output
- App fixes introduce new bugs and break features
- App has no registration or sign up, only login
- Support staff are unhelpful and hang up
- App is slow and clunky
- Sketch tool requires extra steps
- App is poorly designed
- App destroys previous functionality (MICA)
- App has no clear flow
- App is a joke
- App is a liability
- App is garbage
- App is terrible
- App is a waste of time
- App is counterintuitive
- App UI is terrible
- App buttons are hidden
- App checkboxes don't work
- App options require swiping
- App performance is severely lacking
- App is released too early
- App is difficult to navigate
- App has too many extra steps
- App UI is complicated and unforgiving
- App has issues with MICA Exchange interaction
- App seems to drag with poor signal
- App loses photos
- App has issues with equipment not showing up
- App shows duplicate visits
- App is not user-friendly
- App is not dependable
- App is inconvenient
- App could be better
- App is designed to lose data
- App is a cancer

**Most requested features**

- Allow shorter photo tags (e.g., PPE)
- Desktop application or review platform
- Make photos easier to upload and add
- Option to save photos taken on app into device camera roll
- Consult actual people in the field for opinions
- Improve sketch feature to be more streamlined
- Add a simple color code for attention needed
- Dark mode option
- Advanced analytics dashboard
- Fix bugs like ghost rooms, humidity reading swapping, square rooms only
- Allow users to save data offline
- Make it easier to get paid for work done
- Fix the camera button issue
- Make the app more user-friendly and intuitive
- Improve the sketch tool to be more efficient
- Allow for simpler data entry (like an Excel form)
- Add a one-screen view for essential data like GPP
- Develop a desktop version of the app
- Improve interaction with MICA Exchange
- Fix issues with equipment not showing up
- Fix duplicate visit entries

## Recent user reviews (10 of 49)

All indexed reviews: https://appshunter.io/ios/app/mitigate/id6502910339/reviews.md

### 1/5 — Stop building other apps and fix your mess

*2026-08-10, version 2.0.2 (87)*

Corelogic has already scammed the industry with this dumpster fire of an app we are forced to use now, 4 months no fixes but now they are focusing now on building garbage real estate apps instead while we suffer. go see for yourself

### 1/5 — Horrible

*2026-07-20, version 2.0.2 (87)*

This app is going to be the downfall of mitigation. I’ve never spent so much time trying to figure out how to use an app even after watching dummy proof videos to help.

### 1/5 — Continues to impress

*2026-06-02, version 2.0.2 (87)*

Continue to impress how awful this application is. One day I will be able to give it a two star.

### 1/5 — This app needs a ton of work.

*2026-04-28, version 2.0.2 (87)*

This app has promise but the developers have failed on making this app user friendly. Why does this app put copies of the photos you have uploaded into your device’s library? The photo tag section requires that tags are longer than 3 letters. So you cannot use the acronym PPE (personal protection equipment)

### 1/5 — Next gear / core logic / whatever random name

*2026-04-14, version 2.0.2 (87)*

Next gear / core logic / whatever name they’re hiding behind is the worst data collection company I’ve ever had the displeasure of using their products.  How they wormed their way so deep into insurance and mitigation companies pockets baffles me.   They have been the bane of my sanity and time since they were sold to me as the most perfect software ever developed with zero faults.   

Mitigate is the worst option for documentation.  It’s slow, buggy, hard to read, hard to put information, hard to see mistakes, can’t handle large jobs, not user friendly, adjuster can’t read it, every “fix” they put in adds bugs and breaks useful features.  

0/5 stars do not use.

### 1/5 — Can’t Open Claims

*2026-03-16, version 1.3.4 (68)*

I can not even open my claims. I can’t do any work on the apple version of the app because I can’t not even open the claim up the app just freezes. I’ve tried on multiple different iphones and nothing works. Fix this please!

### 1/5 — CRC

*2025-12-17, version 1.3.4 (68)*

Can’t even open the app. No registration or sign up , just log in.

### 1/5 — Terrible software & support

*2025-12-12, version 1.3.4 (68)*

you would think that over the last 10 years this software would evolve and get better and it is still absolutely non-usable junk. If you have the opportunity to use any other platform, I would highly recommend that you do that because this whole enterprise is terrible, it will absolutely make your life worse. This morning I had two hours of work completely disappear for no reason. The first support technician that I spoke with was clueless, and that’s putting it kindly. when he had no solution to my valid questions or complaints, he got mad and hung up on me. I called right back and spoke to another support agent and the exact same thing. they literally have no idea how to use this software. He then got mad and hung up on me as well. There is no yelling or screaming on my end only frustration and I said please explain this to me like I’m four because I cannot get it to work and they simply have no answers.

### 1/5 — words cannot describe my frustration with Nextgear

*2025-09-20*

It’s astonishing after years of this company pulling in hundreds of income streams from the companies that pay for this for insurance TPA’s, even after after Dash and Mica, this is what we get.   I’m convinced they design this software like this intentionally to please their insurance handlers because every time something fails to make it back to their windows95 data base, insurance doesn’t have to pay for it. How else does a third attempt at an app turn out this bad?

### 1/5 — Did you forget about MICA?

*2025-09-05*

So let me get this straight. After we are all forced to jump to MICA, you drop it for this one, which is even worse. We have been extremely patient for years while you guys figured things out but it’s become clear you guys are not in the business of providing SOLUTIONS and making our lives easier but instead siphoning money out of the mitigation process from companies and insurance, wasting our time and burning us out.

## Frequently asked questions about Mitigate

### What does the Mitigate app do?

Mitigate is a mobile application designed for water mitigation technicians to simplify the process of documenting drying projects. It allows users to easily collect relevant technical drying data in real time directly from their mobile devices, improving operational consistency and accuracy.

### What are the key features of Mitigate?

Key features include real-time data collection for drying projects, instant 2D floor plan generation using LiDAR-enabled devices, and the ability to adjust these floor plans in the field. It also provides room labels and dimensions for comprehensive documentation.

### Is Mitigate free to use?

Based on the provided information, the application is available for free. There are no indications of subscription fees, in-app purchases, or advertisements within the app.

### What devices is Mitigate compatible with?

The application is a mobile app, and its Mitigate Scan feature specifically mentions being available on LiDAR-enabled iOS devices for instant floor plan generation. Further compatibility details would typically be found on the app's store page.

### How does Mitigate help with water loss documentation?

Mitigate streamlines the entire documentation process by allowing technicians to capture all necessary drying data with minimal effort, even in challenging environments. The instant floor plan generation further enhances the speed and accuracy of project documentation, making it a valuable tool for restoration professionals.

## Version history (last 5 releases)

### 2.0.2 (87) — 2026-04-01

Various bug fixes and performance improvements

### 1.3.4 (68) — 2025-11-21

Various bug fixes and performance improvements.

### 1.3.3 (67) — 2025-11-07

Critical bug fix

### 1.3.2 (65) — 2025-11-05

Various bug fixes and performance improvements.

### 1.3.1 (63) — 2025-11-03

Various bug fixes

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All apps by CoreLogic: https://appshunter.io/developer/458812694

## Related topics

[core logic](https://appshunter.io/ios/topics/core-logic) · [mitigate](https://appshunter.io/ios/topics/mitigate) · [corelogic mitigate](https://appshunter.io/ios/topics/corelogic-mitigate) · [moisture mapper](https://appshunter.io/ios/topics/moisture-mapper) · [corelogic matrix](https://appshunter.io/ios/topics/corelogic-matrix)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*