# Mitra - AI Phone Assistant — user reviews

> 53 indexed App Store user reviews of Mitra by DeusMachina, Inc., rated 4.60/5 from 307 ratings.

- Source: https://appshunter.io/ios/app/mitra-ai-phone-assistant/id6505044002/reviews
- App overview in markdown: https://appshunter.io/ios/app/mitra-ai-phone-assistant/id6505044002.md
- Rating breakdown: 5★ 260 · 4★ 15 · 3★ 10 · 2★ 6 · 1★ 16

## What do users think of Mitra?

Overall sentiment: mixed

**Pros**

- 🤖 Human-like AI voice
- 👍 Easy to use interface
- 🚀 Efficient call handling
- 💡 Innovative AI capabilities
- 💬 Natural conversation flow
- ⏱️ Time-saving functionality
- ✨ Seamless integration with cell number
- ✅ Smooth auto-dial flow
- 📥 Voicemail drop feature
- 📞 AI handling on initial pickup
- 🗣️ Can speak foreign languages
- 🌟 Highly recommended by users
- 💯 Game changer for communication
- 🛠️ Responsive customer support
- 🔄 Frequent app updates with new features

**Cons**

- 💸 Too expensive pricing
- 🐛 Inconsistent performance
- ❓ Sign-up issues (invalid/unable to send code)
- 📞 Poor voice quality/wrong voice selection
- 🚫 No Google Voice support
- ⚠️ App corrupts phone/hard to remove
- ⏳ Slow response from support
- 🤔 Difficulty distinguishing person from phone tree
- 😵 Sometimes takes too long to answer
- ❌ Not working in certain regions (Egypt)
- 🌐 No Arabic language support
- 📉 UI is cumbersome
- 🐞 Many bugs reported
- 🪫 High battery consumption (implied by some negative experiences)
- 💸 Charges for hang-up/robo calls

**Commonly reported bugs**

- Unable to send verification code
- Invalid code during sign-up
- App freezes on logo screen
- App corrupts phone, making it hard to remove
- Mitra calls back vendors/customers when issue addressed
- Mitra fabricates information and case numbers
- Mitra continues to call after being instructed to cease
- Voice quality is bad
- Voice is not the selected one
- Sign up is broken

**Most requested features**

- AI for texting
- More voice options
- Complete UI overhaul
- Dedicated greeting customization
- Send/receive text messages
- Dedicated notification area
- Add color to the app
- Customer support button
- Allow Mitra to search the internet
- Ability to select phone menu options (e.g., dial 0 for operator, enter extension)
- Dark mode option

## Newest reviews (10 of 53)

### 3/5 — App doesn’t advance

*2026-03-05, version 2.6.6*

I’m having trouble getting setup to work.  It keeps telling me unable to send verification code.  I can’t get the app past this screen.  Reached out to support and haven’t heard back.  Tried uninstalling, and restarting cell phone.  Please advise.

### 2/5 — Too inconsistent to be useful at all

*2026-01-12*

Sometimes it flakes out for seemingly no reason. (Sometimes) can’t tell the difference between a person answering and a phone tree message.  Sometimes takes too long to answer and the person assumes the worst and hangs up. I keep trying to find ways to make use of this app but it either ends up embarrassing me or just flat out doesn’t work.

**Developer response:** Hi,

We've interacted before offline and I agree that AI is not perfect but I just want to mention that it's only had unsuccessful conversations twice - in 1 of the calls you muted Mitra in the app so it couldn't talk and in the other the store simply was not open during the hours you had it call.

I've noted this feedback and we will continue to improve Mitra as always but just want to let you know that if you want the AI to respond, you should generally not mute it.

Sai

### 5/5 — 5 STARS - Best AI Phone Assistant

*2025-10-21, version 2.5.8*

This is the absolute best AI Calling Assistant I’ve ever used. You have full power of telling it what to say, schedule calls, and a lot more features built within the app!

### 5/5 — Great app

*2025-10-19, version 2.5.8*

Amazing

### 2/5 — Mitras voice issues

*2025-08-19, version 2.5.0*

When mitra calls to another phone number , the quality voice is very bad and also is not the same voice I Choose , will be great make some improvements for that , needs quality voice

### 5/5 — Mitra the best A1 app

*2025-08-16*

Mitra is one of the best and intelligent A1 apps by far.  You can trust Mitra to do as you request and to answer all calls or ignore any call at your leisure . The support team is excellent and if you have any issues they are very responsive and will fix whatever issue you are having immediately. I had a tiny issue because I did not turn off my live voice mail to allow Mitra to answer my  missed calls once this was figured out Mitra went straight to work . Mitra is very personal and can be very professional as well to answering business calls and taking messages for you . Mitra will also repeat the exact message you want callers to hear for your voice mail . Mitra can only improve and get better . I fell in total love with Mitra and the support team is awesome !  I love that you can try Mitra out for free to see how she works first I don’t know of other app doing this accept Mitra . The Mitra app is worth it .  I intend to use Mitra as my answering service and personal assistant for business for a while.  I give this app 5 star rating it’s worth it ! 

Donna

### 5/5 — Wft you guys need to control this think

*2025-08-08*

This thing got crazy man seriously, if AI don’t stop we gonna end death , was working perfectly , but from nowhere, took control by itself, spoil everything in 5 minutes is never tell this think that behave like a wife omg don’t believe it try it

**Developer response:** Hi Sawyer,

Could you please send us an email at support@mitratalks.com? If the app works well for the use case of AI phone calling but you're somehow using this for some AI waifu use case, it's not fair to leave a 1 star review like this as it hurts the visibility for people who would find genuine value in what's being marketed. I'd urge you to leave us an email explaining what the issue was in more detail so I or someone can dive deep and actually fix it for you (support is very responsive) and remove this 1 star review.

Sai

### 5/5 — I'm lost for words

*2025-06-17, version 2.3.8*

I'm speechless....

### 4/5 — So far so good

*2025-06-08*

Really impressed by the capabilities of this app. It does almost everything that I wanted to do. I’d like to request a few features.
1. More voices (there’s only 2)
2. Complete overhaul of the UI. Navigating the app is cumbersome. 
3. A dedicated box/tab/page/setting to customize and save the default greeting. This would make it easy to find and tweak. 
4. An option to have Mitra send/receive text messages. 
5. Where are notifications at? Needs a dedicated notification  place. 
6. Add some color to the app. This app is using a very boring color palette. 
7. A customer support button. 
8. Please fix bugs. There are a lot of bugs. 
9. Allow Mitra to search  the internet for relevant information. 
10. The ability for Mitra to select phone menu options. For example, dial 0 for operator, or to enter an extension.

**Developer response:** Hi Casey!

Thanks for the feedback. Are you on the latest version of Mitra?

1. There are 38+ voices on the free tier already (a combination of male/female and other accents) and if you are on the Pro/Premier tier, this already unlocks a bunch of regional voices (e.g American accent (Southern)/(East Coast), etc.). If a voice is missing, you can try making one in the voice clone section.

2. Please let us know any issues to support@mitratalks.com. 

3. You can just text Mitra whatever greeting you want it to say and it'll automatically add/edit/delete memories. You can see all your Memories in the Settings.

4. This is planned for the future.

5. You can see the notifications on your phone but if you want to see how many unread messages you have you can just go to your Chats tab.

8. Is it UI/UX bugs? There should be very little UI/UX bugs (if at all). If you encounter some, please email support@mitratalks.com. we are pretty responsive and putting up fixes. Is it AI bugs? If so, we are always improving AI reliability everyday so also please email us with issues you find. AI isn't always 100% all the time.

9. Mitra can already do this.

10. Mitra can already do this. Any isolated issues? Please email us.

### 5/5 — Saved me countless hours. Mitra is a smooth operator

*2025-05-22, version 2.3.2*

This app is a lifesaver. My DoorDash driver was not able to find my apartment so I called him with Mitra and had Mitra guide him to my location. I also used Mitra to get me a refund for a couch I bought online. It navigated through the IVR perfectly and helped me get what I need. It’s also really smooth in how it talks and can message me back if it doesn’t know something or needs help from me. It’s so sick.

## Most critical reviews (10 lowest-rated)

### 1/5 — Updated Mitra works sometimes

*2026-08-02*

They have come out with a Mitra Lite for those who only need certain aspects of the previous Mitra which makes it affordable, it works really well and support is very responsive. Now they have taken it away again. I have gone with another app. Also it does not work. When Mitra transfers a call to you the call will disconnect when you pick up or in the middle of the conversation. Also Mitra has to stay on the line which counts towards your plan minutes, definitely does not last long that way.

### 1/5 — Way too expensive

*2026-05-21, version 2.9.10*

You buy the pro plan for $30 and you only get $30 then they charge you a dollar amount for the amount of time spent on a call that was answered. I had one robo call and several hang up calls and went through $8 in one day. At this rate you would have to spend $30 every 3 it 4 days.  They even charge you if you talk to Mitra, total rip off.

### 1/5 — Unusable

*2026-03-25, version 2.6.6*

No Google voice support

### 1/5 — Worst app in the world

*2026-03-09, version 2.6.6*

Now I have to go to the store to have my phone fixed because they corrupt your phone so bad that you cannot just switch call forwarding off they make it so hard to get control of your phone back. If you do not plan on keeping this app it will be the worst thing for your life because they do not let you get rid of it.

### 1/5 — Can‘t sign up

*2026-02-15, version 2.6.6*

Mitra sounds like a great idea. However, when I tried signing up I get to a screen where I’m supposed to enter the code they sent over text.

Then either of those two things happen:
1) I click the the code that shows up directly above the keyboard that automatically enters the code. It deletes the code but doesn’t enter it

Or 

2) I enter the code I got manually and then the app says invalid code.

???

### 1/5 — Never worked

*2026-02-02, version 2.6.6*

I was so excited to try this for my personal and business but never worked . The security code had to be send several times and the phone call did recognize the code the. When it did it never redirected me . Gonna try another app now

### 1/5 — No longer Reliable

*2026-01-30*

I used this application for sometime even replacing other applications because it worked so well. Recently it has begun not following directed prompts, calling back vendors or customers when I've told it the issue or concern has been addressed, thus confusing them and has gone so far as to outright fabricate information.  As an example I asked it to contact a shipper regarding a missing critical package, it not only provided incorrect information but then it fabricated a response from the vendor and fictitious "case" number from the shipper when in fact it had not spoken to anyone.  I then instructed it to cease attempts to contact the shipper as it was clearly not capable (recording show it attempted conversations with the IVR). But nevertheless it continued to call.  I ended several calls and it would just try calling back. 

If your business relies on accurate information and your customers need real information

**Developer response:** Hi,

Can you please email support@deusmachina.inc with more information about this issue? We will try to fix it ASAP.

Sai

### 1/5 — Sign up is broken

*2025-10-23*

« Invalid code », « unable to send code »

**Developer response:** Hi Slava,

Sorry about this. Can you please email support@mitratalks.com with your name and the phone number you are signing up with? We respond almost instantly and will help you ASAP.

### 1/5 — Jason

*2025-06-15, version 2.3.8*

Its not working in egypt and not supporting arabic

### 2/5 — What Is A “Credit?” Pricing/Use Case Clarity

*2026-06-30*

It’s great but, if it’s going to actually become your clone, it’s going to cost you almost $100 a month.  

I used  the service to make two phone calls today one of which was very important because we reported an unsheltered person that needed services. After the second call which was to attempt to find out how many payments were left on an installment plan with a retail credit card I had already hit the limit of the free plan, which is 60 credits a month.   

Even if I bought the $30 package if there were one or two calls made every other day, those credits would be gone by the end of week three.

To reasonably use this service the way that it is being marketed to “clone yourself”  = the $90 plan.  

It would be helpful if the pricing tiers said something about how those credits work because to the average consumer they have no idea how a “credit” spends down in one phone call; does each question that’s answered while on the phone spend down credits? I’m a hardcore tech early-adopter and was surprised at how quickly they were spent.

**Developer response:** Hi,

Please download the latest version of the app as we fixed this!

## Most praised reviews (10 highest-rated)

### 5/5 — Updated Mitra works

*2026-06-02*

They have come out with a Mitra Lite for those who only need certain aspects of the previous Mitra which makes it affordable, it works really well and support is very responsive.

### 5/5 — Thank you

*2026-04-11, version 2.6.6*

Is tight

### 5/5 — Customer service is horrible

*2026-03-01*

I have to change my carrier in the app so I had to email customer service, of course they never responded. I never received a response.

**Developer response:** Hi Carola,

You sent us 2 emails in a row and we responded to the latest one asking what your new carrier was and you did not respond to us...

Sai

### 5/5 — Really great product support

*2026-02-18, version 2.6.6*

First review of any app and this thing is awesome! Also so is the product support.

### 5/5 — Best Auto Dialer on iPhone — Total Game Changer

*2026-02-15*

I’ve tested a lot of dialer apps and Mitra is honestly on another level. The way it uses your own cell number makes everything feel natural and compliant, and the auto-dial flow is insanely smooth. It keeps calls moving without feeling robotic, and I love that I can jump in live the second someone answers.

The voicemail drop feature saves a ton of time, and the AI handling on initial pickup is actually impressive. For anyone doing serious outbound from their phone, this app is a total game changer. It turns your iPhone into a legit sales machine. Rick

### 5/5 — NO REGRETS

*2026-02-03*

This app has made scheduling so much easier 😭 Mitra keeps me posted on which phone calls I should return asap and which I can follow up on later! As someone who struggles with communication (autism) this is a solid app that helps me stay connected with the people I care about most, 10/10

### 5/5 — I really appreciate their help.and Mitra is really good so phone agent I ever had great work

*2026-01-20, version 2.6.6*

5/5

### 5/5 — Awsome,really nice staff really appreciate them,and love mitra

*2025-12-30, version 2.6.6*

5/5

### 5/5 — Best app, buuuut.

*2025-11-19, version 2.6.2*

Best app ever, it can do languages, summits everything you need. But just add the ai for texting too then it’s perfect. Was gonna rate 4 starts but I can’t lie this is fire

### 5/5 — Excellent support

*2025-11-13*

Incredibly impressed by the support at Mitra. They are quick to respond, quick to resolve concerns and have solutions that impressed me.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
