# Mitti (by SafetyCulture) — user reviews > 347 indexed App Store user reviews of Mitti (by SafetyCulture) by SafetyCulture Pty Ltd, rated 4.70/5 from 31,683 ratings. - Source: https://appshunter.io/ios/app/mitti-by-safetyculture/id499999532/reviews - App overview in markdown: https://appshunter.io/ios/app/mitti-by-safetyculture/id499999532.md - Rating breakdown: 5★ 26,632 · 4★ 2,873 · 3★ 1,020 · 2★ 244 · 1★ 914 ## What do users think of Mitti (by SafetyCulture)? Overall sentiment: positive **Pros** - 👍 Easy to use - 🚀 Customizable templates - 💡 Helpful for inspections and audits - 👍 Professional-looking reports - 🚀 Time-saving **Cons** - 🐛 Crashes and freezes - 🔋 Battery drain issues - 🔍 Syncing and connectivity problems - 🤔 Confusing navigation and UI - 🔒 Restrictive device/account limitations **Commonly reported bugs** - Questions disappearing from templates - Photos not uploading in correct order - Inability to easily delete or archive reports - Compatibility issues with newer OS versions **Most requested features** - Allow multiple users to access the same account - Add ability to reorder photos in reports - Improve export and sharing options - Provide more flexibility in template creation - Integrate PDF document support ## Newest reviews (11 of 347) ### 3/5 — Darn thing won’t load anything *2026-08-10, version 26.30* Recently updated the app and now it won’t load a single one of the courses I have to do. It’s fine when it works though. ### 3/5 — Bug issue *2026-07-27, version 26.30* Any chance you can fix a bug for us. We use your app in a tuck yard to determine what trucks need washing safety checks . On iOS we can see the names of the trucks in the scroll menu screen . Please fix this bug . Thank you in advance ### 3/5 — Josh Kennedy-Smith *2026-07-01, version 26.26* Really enjoy the app absolutely has potential to be five stars in the future just slight connectivity issues in some areas. ### 2/5 — Clunky *2026-04-29, version 26.16* Super clunky. Needs to flow ### 3/5 — Using app near 2 years *2026-04-15, version 26.14* If it doesn't sync right away, it just gets stuck, and there's nothing you can do about it. The only thing that works is a clean reinstall. It’s so annoying—having to delete and reinstall the app every couple of days. ### 3/5 — Format *2026-02-19, version 26.06.01* The format appears to have changed on my iPad which is worse and harder to navigate. ### 3/5 — Unable to link actions *2026-02-18, version 26.06.01* With new updates we are unable to link existing actions to an inspection. ### 1/5 — Rubbish *2026-02-17, version 26.06.01* Rubbish app no need for it paper riskies were much better ### 2/5 — Buggy *2026-02-17, version 26.06.01* Keeps shutting down mid report, doesn’t always load pictures correctly, focus on camera can be buggy, uses a lot of storage space on phone, chews through battery but that is mainly to do with the camera. Still works good enough but definitely needs improvement. ### 1/5 — iOS Crash *2026-02-05, version 26.04* It keeps crashing on iOS apple emailed and not doing anything ### 1/5 — Suck. Crash all the time *2026-02-02, version 26.04* Crash and crash ## Most critical reviews (10 lowest-rated) ### 1/5 — Design *2026-08-18, version 26.32* And all my years for Surveying I’ve never used such a poor system. It’s absolutely rubbish compared to all systems out there on the market now I’ll never recommend this to anybody. ### 1/5 — App is not intuitive *2026-07-17, version 26.28* Not enjoying this app. ### 1/5 — Trash support *2026-07-08, version 26.26.02* Costumer service and support is horrifying. ### 1/5 — Mitti *2026-07-08, version 26.26.02* Almost feel embarrassed to tell the team to sign up to “Mitti”. Sounds like a kids cartoon. SafetyCulture is more professional than that. ### 1/5 — Template disappears *2026-07-01, version 26.26* Template keeps disappearing every time I’m using the filter (when it’s working) or progress tab. I spend over 5 mins playing with it to reappear. App is going downhill fast from the first time using it. ### 1/5 — Syncing error *2026-06-29, version 26.26* Syncing error between phone and desktop all the time. Photos shown up on phone but not on web. Sucks so bad. ### 1/5 — Sync issues *2026-06-24, version 26.24* I have trouble with syncing photos and media with the app, not vey helpful ### 1/5 — Suck. Crash all the time. Its always struggling to upload a vid about 2.xx min length. It sucks. *2026-05-05, version 26.18* Crash and crash ### 1/5 — Badly thought through changes *2026-03-27, version 26.12* SC have decided that by 30th of June they are introducing a new scheduling system but rather than migrate the old schedules (hundreds) they expect the customers to recreate the schedules manually from scratch, all by 30th June. Lots of “we understand your pain and we are here to support you” messaging but the problems this will cause if falling on deaf ears. Reconsider this change and bring out a migration tool first! ### 1/5 — Not user friendly *2026-03-26, version 26.12* Poor could be so much easier ## Most praised reviews (10 highest-rated) ### 5/5 — Clear, Simple and Well Designed *2026-08-12, version 26.32* I’ve just completed a full day of online health and safety e-learning using the Mitti app and have been really impressed with the experience. The learning journey is clear and well structured with an easy-to-follow progress system that makes it straightforward to see what you have completed and what remains. The content is presented in a clear and engaging way without making the learning feel unnecessarily complicated. I particularly appreciated how easy the app was to navigate on my iPhone 17 Pro. Everything worked smoothly on the latest iOS and throughout the day I didn’t experience any bugs or technical issues. From my Christian perspective, I also appreciate the emphasis on the value of people and the importance of looking after one another. Safety is ultimately about protecting people and ensuring everyone can return home safely to their families and loved ones. That gives the learning a real purpose beyond simply completing a course. Overall, Mitti has provided a straightforward, reliable and positive learning experience. The clear progress tracking and simple navigation make it an app I would be very happy to use for future training. ### 5/5 — Sutphen *2026-08-06, version 26.30* Fantastic work app ### 5/5 — Amazing App for Property Management *2026-07-04, version 26.26.01* This app is a game changer! Perfect for unit or retail inspections. ### 5/5 — Sm *2026-06-30, version 26.26* Good ### 5/5 — Environmental *2026-06-23, version 26.24* Really good app ### 5/5 — Ropes and slopes *2026-05-06, version 26.18* Very easy to use all information rams risk assessments with you at all time on your phone ### 5/5 — Easy To Use *2026-03-09, version 26.10* This app is very easy to use ### 5/5 — Good *2026-02-19, version 26.06.01* Works well once you know how to use all the features. Completing most of the reports onsite which saves time. ### 5/5 — A few suggestions *2026-02-08, version 26.04* It would be nice to have the ability to add more then one date and time to a record to avoid doing the same record over and over ### 5/5 — SafetyCulture App *2026-01-21, version 26.02.01* Love this app helps me inspect water Damage and Mold inspection easily and creates a report I can share with clients. Perfect! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*