# Miway Insurance Ltd > Mobile insurance management app for policyholders with self-service features and emergency assistance. (iPhone/iPad app by Miway Insurance Limited.) - Source: https://appshunter.io/ios/app/miway-insurance-ltd/id823612516 (this page in markdown: same URL + `.md`) - Developer: [Miway Insurance Limited](https://appshunter.io/developer/823612519) - Category: Finance - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 82 MB - Languages: American English - Released: 2014-03-10 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/miway-insurance-ltd/id823612516/reviews.md ## What is Miway Insurance Ltd? Put your insurance policy in your pocket with a full suite of services. Here are some of the awesome features you'll have at your fingertips! * Self-inspection - take photos of your car yourself and submit them to us from the app, without having to drive out to an inspection centre * Emergency Alert - we can now automatically detect if you’ve been in a car accident right from your phone, and send out emergency services to help you * Request assistance immediately 24/7, whether it’s for a roadside emergency or home assistance * You enjoy, we drive - arrange for a designated driver to get you and your vehicle home safely with WeDrive * Manage your claim – lodge claims, book assessments and view the status of previous claims * Request your insurance documents – border letters, confirmation of cover, etc. * View your policy details – for an overview of what’s covered * Update your personal details - simply edit and save * Chat to an agent online – no need for phone calls or call centre queues! Miway is a licensed non-life insurer and Financial Services Provider (FSP 33970). Ts & Cs apply. ## Key features - Self-inspection for vehicles - Automatic accident detection and emergency alerts - 24/7 roadside and home assistance requests - Designated driver service (WeDrive) - Claim management and status tracking - Request insurance documents - View policy details - Online chat with agents ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/miway-insurance-ltd/id823612516/reviews.md ### 1/5 — Terribly designed app and claims system. *2018-11-01* This app is meant to make submitting a claim easy. It does the opposite. Took hours to log in. Only primary members can claim. They don’t tell you this before you register a new account. If you need a new password the OTP system is wrought with errors and “try again later” reports. When submitting a claim: the map system or gps pin does not allow you to drop a pin, which means accident location has to be on google maps. Progress for submitting claims is not saved. When you click “back” for example all painfully submitted info is lost, you have to start again. Claim process is full of highly irrelevant questions, such as “details and dates of claims for the last 3 years.” Imagine being on the side of the road trying to answer that one. As if they don’t have all your claims on record too. Oh yeh, remember, can’t leave it blank otherwise sometimes you can’t progress to next info. If you do progress you and want to go back you have to start again. The app hasn’t changed in years. I submitted a claim 2 years ago, with the same issues. For a company that makes their mission about making your life easy, this shows a total lack of effort, and willingness to make changes to accommodate the consumer. Infuriating. Update your app. ### 1/5 — If you use a passport don't bother *2016-06-10* If MiWay allows non-residents to get policies with them how come you dont provide a facility for non-residebnts to use this app? Why does someone who pays the same amount get second rate service? To top it off you push emails and text messages telling me to download the app! 😡 Please fix this! ## Frequently asked questions about Miway Insurance Ltd ### What types of insurance policies can I manage with Miway? The app allows you to manage your non-life insurance policies, including car and home insurance. You can view policy details, request documents like border letters and confirmation of cover, and update your personal information. ### How does the self-inspection feature work in Miway? The self-inspection feature allows you to take photos of your car directly through the app and submit them for inspection. This eliminates the need to drive to an inspection center. ### What happens if I'm in a car accident and using Miway? Miway can automatically detect if you've been in a car accident using your phone's capabilities. It will then send out emergency services to assist you. ### Can I request immediate assistance through Miway? Yes, you can request assistance immediately 24/7 through the app. This includes help for roadside emergencies or home assistance needs. ### How do I manage my insurance claims with Miway? You can lodge new claims, book assessments, and view the status of your previous claims directly within the app. This provides a streamlined process for managing your insurance claims. ### Does Miway offer a way to get home safely if I can't drive? Yes, Miway offers the WeDrive service, which allows you to arrange for a designated driver to get you and your vehicle home safely. ### How can I contact a Miway agent? You can chat with a Miway agent online directly through the app. This avoids the need for phone calls or waiting in call center queues. ### Is Miway available on multiple platforms? The provided data does not specify platform availability beyond it being a mobile application. However, most finance apps are available on both iOS and Android. ## Version history (last 5 releases) ### 3.29.0 — 2026-08-19 More cover, right from your app   You can now add Mimotor Combo directly from the app, giving you extra protection for those everyday car mishaps i.e. scratches, dents, tyres and rims in just a few taps — no need to call us.   Simply open the app, select Mimotor Combo and add the cover that works for you.   More protection. More convenience. All in the app. ### 3.28.0 — 2026-08-12 * Enhancements ### 3.27.0 — 2026-06-23 Enhancements ### 3.26.0 — 2026-06-10 Interested in MiPet insurance? Let us know in the app and a pet specialist will call you back ### 3.25.0 — 2026-05-25 * Improvements to the app layout * Various bug fixes and performance enhancements ## More apps by Miway Insurance Limited - [MiWay Blink](https://appshunter.io/ios/app/miway-blink/id1541323883) All apps by Miway Insurance Limited: https://appshunter.io/developer/823612519 ## Related topics [miway](https://appshunter.io/ios/topics/miway) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*