# Mixtiles Canada - Photo Tiles — user reviews

> 68 indexed App Store user reviews of Mixtiles Canada by Mixtiles Ltd, rated 4.80/5 from 7,233 ratings.

- Source: https://appshunter.io/ios/app/mixtiles-canada-photo-tiles/id1296653471/reviews
- App overview in markdown: https://appshunter.io/ios/app/mixtiles-canada-photo-tiles/id1296653471.md

## Newest reviews (16 of 68)

### 3/5 — Good product, but such a buggy app

*2026-05-03, version 20003.0.0*

This is a good little company with nice product, but the app is buggy from end-to-end. A well working app is brass tacks for success, get this fixed.

### 4/5 — Family Pet

*2025-07-22, version 8.5*

Our family pet passed and we had the cutest photo of him.  We had it printed on and 8x8. It was perfect. A tad contrasty meaning the blacks were quite black, but otherwise a wonderful tribute to his image.

### 3/5 — Cart options

*2025-01-28, version 8.1*

I would prefer if I could build a cart and adjust it without completely losing my edit. I wanted to add and remove a couple different photos for pricing options and it made it difficult. Ended up ordering a couple less photos based on it. 

Otherwise easy process.

### 3/5 — Trouble completing order

*2024-11-22, version 8.0.3*

I absolutely love this product! But it was very difficult to complete the order. I downloaded the app on two different devices. And it was a long arduous process. The app would not allow me to move to the next line to add address and City and province, etc., I had to go back-and-forth multiple times to complete this process. And when I went to the help message desk, I was only given certain questions that didn’t help me with this. Obviously, eventually, I got it and I’m really looking forward to getting my mixtiles. But I almost gave up.

### 4/5 — Easy process and convenient experience

*2024-11-12, version 8.0.3*

Just placed my first order with Mix Tiles and eager to receive them! I’ve heard positive experiences from extended family regarding the convenience of them being put together, easy to order and quality. Two weeks turnaround is fine! Lots of coupons online which is enticing to a new costumer! I ordered 8 tiles, 6 the same, one large and one wide. Hoping it will elevate our space and we can enjoy looking at memories within our space.

### 3/5 — A bit pricy for the quality you get

*2024-10-04, version 8.0.1*

A bit pricy for the quality you get

### 5/5 — Great Customer Support

*2024-09-29, version 8.0.1*

Great customer service! 5 star. One of my photos arrived dark and when I contacted them they replaced it right away. Very professional :)

### 5/5 — Mixtiles fabulous idea

*2024-08-02, version 7.8.1*

Great idea! Tiles of memories are beautiful. There is no mess and no holes in my walls. They are truly beautiful and when I have guests they stop and look at my wall full of beautiful memories that are so precious to us. Thank you Mixtiles for a great idea! 
Joanne Merlino

### 5/5 — Costumer service is amazing!

*2024-07-12, version 7.7.3*

Ordered 16 tiles, one came with a slight imperfection (the other 15 were perfect). Sent an email to their customer service with a picture of the tile. Replied back within the hour that they would send me a new one. I have never had service this good from any other online ordering platform.

### 5/5 — Perfection!

*2024-06-15, version 7.7.3*

I’ve been ordering my family photos through Mixtiles for years now…I love how easy they place on the wall, how clean & perfect they look when received, and how safely they package them all! Customer for life

### 5/5 — 1

*2024-05-05, version 7.6.3*

Mixtiles has NEVER failed in all the orders I’ve done in the last few years! I am OBSESSED! I will never order elsewhere and even the odd time I ran into a problem, they were quick to respond and help, AND ALSO gave me an awesome discount for my troubles. I’ve sent Mixtiles as gifts and also have many Mixtiles for myself as well. 100 recommend!!!

### 3/5 — Trop cher

*2023-12-29, version 7.1*

Trop cher

### 5/5 — Excellent customer service

*2023-12-20, version 7.1*

I purchased a  Mixtile package last year and when I went to order I couldn’t locate my order number. I contacted customer service and they responded so quickly and helped me out. I knew I was ordering too close to Christmas to expect the pictures to arrive in time but surprise they have already arrived and they are beautiful.  Thankyou for your excellent service and quality product!

### 3/5 — App

*2023-11-28, version 6.16.7*

Not very user friendly, unless I’m just not tech savvy enough

### 5/5 — Love  Mixtiles

*2023-11-27, version 6.16.7*

Amazing quality, you remove them
And reposition the picture at any time

### 4/5 — Program easy to use

*2023-11-25, version 6.16.7*

The program is easy to use but I would really like the ability to reposition the image within frame instead of adding, deleting image, then cropping and adding again and repeat again if necessary.

## Most critical reviews (10 lowest-rated)

### 1/5 — Walls will be ruined

*2026-08-25*

I have had Mixtiles for about 2 years now. When I tried to remove the old photos, it completely ripped off my wall. I tried slowly, fast and every time it pulls out the wall. Absolutely disappointed..

### 1/5 — Review

*2025-12-12, version 8.13*

No option to shuffle pics which is annoying and watch out for hidden fees like shipping and import!

### 1/5 — Ur app doesn’t work

*2022-10-25, version 6.14.0*

I wish I could give no stars everytime I go to upload photos the app crashes I have deleted the app and redownloaded, turned my phone off and on I’ve tried everything and it still won’t let me upload anything

### 1/5 — App fix ?

*2022-06-06, version 6.12.0*

I can’t seem to get past the “name ask” .  It freezes in the app.

### 1/5 — Yikes

*2018-10-26*

4 squares for an address in Canada $75 that’s crazy. Was a nice idea but I’ll put holes In the wall and get my pictures done at Walmart for half the price

### 1/5 — Cheap

*2017-11-23*

I can’t believe I paid $59 for 3 pieces of styrofoam with a picture printed on it with 4 pieces of double sided tape. These are not tiles, these are styrofoam squares.

### 1/5 — App doesn’t work

*2017-11-17*

I was excited to place my order - it would be a great Xmas gift.  But the app does not allow me to select my shipping address and therefore unable to complete my purchase.  Nice idea but the product doesn’t work.

### 2/5 — Shocked

*2025-04-06*

I was shocked at the international fees.  I have not paid for this before.  I also thought you were a Canadian company.  I love your company but will be looking for a new CANADIAN company from here on in.

### 2/5 — Should get a discount as a frequent shopper for many years.

*2024-02-24, version 7.4.1*

I have ordered over a hundred Mixtiles over the years and I feel I should be entitled to a discount. Disappointed it cost so much for 3.

### 2/5 — Crashing

*2022-12-01, version 6.14.0*

I am trying to order and the app keeps crashing as I add photos :( I have updated and restarted but not luck

## Most praised reviews (10 highest-rated)

### 5/5 — Unbelievable company

*2026-06-08*

I have never experienced a company so there for you .
They are in real time people who only want to help you and make everything perfect … and they do 
The products themselves are beyond any photo company I have ever used … and I have used many .
Thank you guys
You are the best
Joy

### 5/5 — Love it

*2026-04-22, version 20003.0.0*

Thank you for this book

### 5/5 — Amazing

*2025-12-11, version 8.13*

Love your work and it fills our home with lots of love & memories

### 5/5 — Customer service

*2025-12-10, version 8.13*

The customer service was fantastic. Response time was so fast and they resolved my issue with wanting to change out a picture quickly and free! I’ve ordered years ago and am ordering again . They are great!

### 5/5 — Best Company for great picture memories

*2025-09-15, version 8.9*

I lost my dog after 17 years and I want to keep her memory in my house. My cousin told me about Mixtiles, you upload your pictures into their app. It gets shipped to you. It got shipped to me very fast , customer support answered all my questions and I highly recommend using this company and the quality of the pictures are top notch

### 5/5 — Best customer service ever

*2025-08-03, version 8.6*

Best customer service ever

### 5/5 — Good frames but keep falling

*2025-05-19, version 8.3.3*

We love our framed photos. We’ve ordered a few times. But our most recent order, of 13 frames, keeps falling off the wall. Not sure why. We contacted them and they helped us out and sent us a kit to stop them from falllmg.

### 5/5 — Great Quality

*2024-11-14, version 8.0.3*

I kept seeing the ads on Instagram so I decided to try it out. I’m so happy with what got sent! I’m looking to purchase more eventually. Now the photos were from a photoshoot with our family and dog but I’d like to see what quality comes from photos off the phone.

### 5/5 — So happy!

*2024-10-17, version 8.0.1*

I am very happy with the quality of the tiles and how promptly I receive them!

### 5/5 — Best customer Service ever !

*2024-10-16, version 8.0.1*

Wow! Always amazed by the awesome customer service …especially for online ! Best decor!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
