# MLB Ballpark — user reviews > 2,278 indexed App Store user reviews of MLB Ballpark by MLB, rated 4.60/5 from 1,319,715 ratings. - Source: https://appshunter.io/ios/app/mlb-ballpark/id513135722/reviews - App overview in markdown: https://appshunter.io/ios/app/mlb-ballpark/id513135722.md - Rating breakdown: 5★ 1,130,594 · 4★ 73,676 · 3★ 23,910 · 2★ 12,049 · 1★ 79,486 ## What do users think of MLB Ballpark? Overall sentiment: negative **Pros** - 👍 Convenient ticket access - 🌍 Works internationally - 📸 Ability to log game attendance and photos **Cons** - 🐛 Frequent app crashes and bugs - 🔍 Poor search and navigation functionality - 🔒 Unreliable email verification process - 💻 Requires frequent app updates to access tickets - 🤔 Confusing multi-app setup (Ballpark, Ticketmaster, etc.) **Commonly reported bugs** - Tickets not appearing in app after purchase - Login and password reset issues - Inability to access tickets on older devices **Most requested features** - Allow printing or emailing of tickets - Provide backup options if app fails - Improve stadium maps and information - Enable adding past game attendance manually ## Newest reviews (16 of 2,278) ### 1/5 — Freezes and stinks *2026-08-17, version 15.8.0* This app stinks ### 1/5 — Horrible *2026-08-17, version 15.8.0* What the hell is going on with this app? Can I just get my tickets like a normal person I go to a baseball game once every two years I’ve spent 20 minutes signing in and verifying. No more baseball ### 1/5 — Verification Doesn’t Work *2026-08-17, version 15.8.0* How how is the official app of Major league baseball so terrible? I hit verify from the email and nothing happens. Send another verification email and it says error. And this is the only way to get tickets? This is unacceptable. ### 1/5 — Poor. *2026-08-17, version 15.8.0* Too clunky website. Too much clicking around to find a ticket. ### 1/5 — App Down *2026-08-17, version 15.8.0* The app has been down for a couple of days now. The game starts in a couple of hours and I don’t have access to my tickets. This app has always been 5 stars for me until now. ### 1/5 — What happened to this app?!!! *2026-08-17, version 15.8.0* This app used to be great…. What happened?!!Now I can’t even get the sign in prompt to load—it’s just a blank window! When I sign in through a web browser, it prompts me to open the Ballpark app which then lands at the same useless blank prompt! How am I supposed to go to a game I can’t access my tickets for?? ### 1/5 — Difficult! *2026-08-17, version 15.8.0* Much more difficult than Seat Geek! I cannot add my parking pass to my Apple Wallet, but I was able to add my admission tickets. ### 1/5 — Coordinating with MLB *2026-08-16, version 15.8.0* Coordinating tickets that transfer from Gametime to mLB from Ticketmaster suck ### 1/5 — Tickets *2026-08-16, version 15.8.0* Tickets do not show up n the app. This is the 2nd time this occurred, on the phone ( good luck finding the phone number). AI assistant is terrible. Plan to waste 2+ of your time to get it resolved. But on the bright side, you’ll get to speak to a LOT of people you otherwise would not. Update. 12+ hours with support; mlb blames on the seller, seller blames it on mlb website. I was able to message the seller directly and they re-forward the tickets again, 6 hours prior to start. I’m not local so needed to commit to travel. Too much friction, it should not be this hard to see a MLB game in person. ### 1/5 — Respect my time *2026-08-16, version 15.8.0* Respect my time, receiving and confirming 3 times the email and my cellphone number, and switching between email, messages and your app, shows that you have no respect. Definitely not friendly. ### 1/5 — Can’t verify *2026-08-16, version 15.8.0* Second time purchasing tickets and can’t verify my email ### 1/5 — Lost all History *2026-08-16, version 15.8.0* Tried to get help and got the run around. All my pictures and history gone. Now can’t get to tickets due to tech issues lie. Worthless. ### 1/5 — Bad app *2026-08-16, version 15.8.0* Takes too long ### 1/5 — Lost tickets *2026-08-16, version 15.8.0* Bought tickets. Can find online but not on app. Horrible. Just send tickets in the mail! ### 1/5 — Cumbersome *2026-08-16, version 15.8.0* Cumbersome with asking email and cellphone number and dob. Won’t be going again to base ball games. ### 4/5 — Tickets *2026-08-16, version 15.8.0* The email verification process took time to process. It worked after about 30 min, but it seemed like a link to tickets should just be emailed instead of needing the app to work through. ## Most critical reviews (10 lowest-rated) ### 1/5 — Support is non-existent *2026-08-18, version 15.8.0* There is zero support when you have an issue. Multiple attempts, everything is automated and no help to access tickets ### 1/5 — Another failed digital consumer product *2026-08-18, version 15.8.0* The site looks great, but we’ve experiences one glitch right after the next. American society wants everything to be digital. Very predictably, these digital transfers/application never seem to work. I didn’t need more proof of this, but the Ballpark app has given me even more evidence. I have zero confidence in your product and so many others. Ugh! ### 1/5 — Can’t get tickets loaded *2026-08-18, version 15.8.0* Purchased tickets on ticketmaster but can’t see them on this app ### 1/5 — Bad *2026-08-18, version 15.8.0* Did not work when at the game ### 1/5 — The app isn’t working *2026-08-18, version 15.8.0* Bought my tix through Ticketmaster, downloaded mlb ballpark app, and immediately met with error messages. I was logged in, and in addition to the error, my tickets were not available in my wallet… ### 1/5 — Terrible *2026-08-18, version 15.8.0* Won’t work or let me verify account or access tickets. ### 1/5 — Frustrated *2026-08-17, version 15.8.0* Not verifying my ticket ### 1/5 — Not good *2026-08-17, version 15.8.0* It was very challenging too much verification just to get tickets very cumbersome. It should be easy as just getting tickets at the window instead, I have to go through many layers of security just to get a simple ticket to a simple MLB game. This is caused many levels of frustration, headache, and difficulty get us a ticket ### 1/5 — Just email my tickets *2026-08-17, version 15.8.0* Frustrating exercise. Paid for concert tickets. Have confirmation of that. Seller says they’re coming via Ballpark app No show. No effective support. Just email me my tickets! ### 1/5 — Mandatory spyware and useless nonsense *2026-08-17, version 15.8.0* I just want to watch an occasional ballgame, not have MLB spy on me. I also don’t understand why the app consistently makes me reset passwords and use 2FA. These are stupid baseball tickets, not my life’s savings. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2026-08-17, version 15.8.0* Love this app! Makes attending the games even more fun being able to track your progress and stadiums attended! ### 5/5 — MLB *2026-08-17, version 15.8.0* 🔥 ### 5/5 — MLB Ballpark staff *2026-08-17, version 15.8.0* Daniel assisted me today with the Ballpark app to get my barcode for tickets for the Dodgers and Milwaukee Brewers game. I. I bought the tickets from Ticketmaster, but they were not able to assist me. At around 11 to 1130 today, Daniel was just amazing knowledgeable, respectful, and. Help me get the barcodes and get to go to the game. Many kudos and thank you for Daniel. ### 5/5 — Service *2026-08-16, version 15.8.0* So fast accurate and easy to access 😎⚾️ ### 5/5 — Ballpark fun *2026-08-15, version 15.8.0* The great thing about the ballpark is that you have access to many baseball venues and some of them do a lot of wonderful promotions. ### 5/5 — Mets & National *2026-08-15, version 15.8.0* We passed a lot of good times ### 5/5 — Great App *2026-08-14, version 15.8.0* Best Professional Sports App there is ### 5/5 — Love this app *2026-08-14, version 15.8.0* Every team, every sport, every player, every statistic… what can you not appreciate about this app… ### 5/5 — MLB app *2026-08-13, version 15.8.0* Love it!!!!! ### 5/5 — Tickets *2026-08-13, version 15.8.0* I get the best seats and tickets and I loved the Ballpark and so much fun --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*