# MobiAudit — user reviews

> 28 indexed App Store user reviews of MobiAudit by Research Metrics, LLC, rated 4.37/5 from 134 ratings.

- Source: https://appshunter.io/ios/app/mobiaudit/id390410157/reviews
- App overview in markdown: https://appshunter.io/ios/app/mobiaudit/id390410157.md
- Rating breakdown: 5★ 97 · 4★ 13 · 3★ 6 · 2★ 1 · 1★ 14

## Newest reviews (10 of 28)

### 1/5 — Mobi Audit

*2018-04-25*

This app is absolutely terrible. It crashes and I have to frequently download after shops. It’s very frustrating and I hope someone looks into working out the kinks.

### 1/5 — Impossible to send survey

*2017-12-12, version 5.2.0*

Not working at all

### 1/5 — Crashes

*2017-10-14*

The app continues to crash on me unexpectedly when I'm trying to fill out my inspection reports. Really frustrating. Also isn't syncing my mobile version to the server so haven't been able to submit reports on time. Really needs a lot of work to fix basics. Don't recommend.

### 1/5 — Not accepting correct user name

*2017-08-02, version 5.0.3*

Useless, not accepting correct user name and password for 2 companies

### 1/5 — Instant crash on sync.  😡

*2017-07-10, version 5.0.3*

Crashes instantly when syncing.

### 1/5 — App is barely usable on iPhone

*2014-05-15, version 4.0.2*

Did you test app on iPhone with real data? It is barely usable.

### 1/5 — Won't even open!

*2013-12-11, version 3.0.0*

This app was working fine and now crashes EVERY SINGLE TIME I try and open it. Please fix it!

### 1/5 — Mobiaudit thumb down

*2012-12-29*

Need a lot of work! Love the idea but the program will not set up profiles and locks up while doing so. The program would be so helpful if operated properly. I would be willing to pay for a functional program. This one has a way to go before it worth more than one star.

### 1/5 — Junk!

*2011-09-09*

Great concept but app never works. Just hangs on 'loading' after initial setup. Have reinstalled three times in an effort to get it to work. If the app worked, I'd give it five stars. For now, I will keep submitting reports on the computer.

### 1/5 — A day of work lost

*2011-07-02*

I tested this app with one shop and it worked brilliantly. Today I went out and did a route of 15 and it worked well again. Until the sync, after which I was left with the data for only one of those shops. I don't get it. The one that actually synced correctly was not the first, nor the last, rather right in the middle of my route. No rhyme or reason to the glitch and uberfrustrating.

## Most critical reviews (10 lowest-rated)

### 1/5 — This is trying to access my banking app?? Why???

*2023-08-29, version 5.7.9*

This app does not need access to my banking app. 
There’s been some other great features.  But stay away from my other apps!

### 1/5 — Help!

*2022-09-13*

I received an unable to load error when loading a new profile to the system if there’s any assistance you can give it would be appreciated.

### 1/5 — Hopelessly frustrating

*2021-09-22, version 5.7.4*

This app might be the worst piece of software I’ve had to use in years. The app resets, refreshes, and loses your place you’re in the middle of a shop. There is no search feature, filters may or may not work, and selections are impossible to view in daylight. Required users of this app should get danger pay.

### 1/5 — Still not working!

*2020-10-15, version 5.7.1*

Even after receiving a message asking me to try the app again as updates were recently applied, the app remains unfunctional

### 1/5 — Not reliable

*2020-09-08, version 5.7.1*

This application worked for a very short time (less than 1 day) and stopped loading. I have not been able to use since.

### 1/5 — Crashes repeatedly !!

*2019-10-16*

This app needs a lot of improvement.  It crashes continuously, losing all my written data.   It saves any photos, but written are all gone.   This happens repeatedly on the same report sometimes.  Done using this app until it improves.

### 1/5 — Terrible

*2019-04-13, version 5.3.2*

This app is terrible. First off, it’s built using some non-native hybrid framework, so it’s non-performant, instable, and doesn’t adhere to platform conventions. It was clearly not built with the device in mind, as most panels are letterboxed to fit onto the rounded screen. Some controls are placed in locations that prohibit them from being touched, like adjacent to the system “back” button which can appear in the top left of the screen. Finally, and most importantly, this app has completely lost all of its data in the past, to the point that I can’t rely on it. Sometimes I’ll launch the app moments after using it, and hundreds of surveys will be missing, making me re-load them and lose any un-submitted data in them. I honestly wish I could write my own native app using system frameworks than use this one for another minute.

### 1/5 — Terrible app

*2018-12-27*

This app is horrible. I constantly have it crash while working, if it works at all. There’s always some problem and ZERO support.

### 1/5 — Broken

*2018-11-14*

It says the inbox is dramatically better but now I can’t get to my inbox. I just get a server error. Fail.

### 1/5 — Can’t use

*2018-10-28*

Something happened with recent update. Won’t load. I have used this app for years and have not had this issue before.

## Most praised reviews (8 highest-rated)

### 5/5 — Easy

*2016-11-19*

Love the app. Great to use on the go when I am on a route. Love to do the survey as soon as I complete the shop.

### 5/5 — Love This!

*2016-05-28*

This app makes it so easy to fill out, keep track of your and find shops. I love it!

### 5/5 — Good app

*2015-02-09*

Just got it if it is similar to field agent then we can make money .

### 4/5 — Perte de données

*2020-08-20, version 5.7.1*

L’application semble perdre des données comme les produits pièces jointes lorsque l’on ne soummet pas immédiatement le sondage. Les lettres n’apparaissent pas en ce moment pendant que je tape, bien que le curseur se déplace et que le texte quo est éctit semble être pris en compte.

### 3/5 — Mobiaudit

*2013-12-08, version 3.0.0*

App works well while it works. Has a glitch which results in user being "locked up" and not being able to submit the completed report. The only remedy I have found is to delete the app and the completed report, and reinstall the app. This results in a frustrating loss of data, and the need to complete the report again. I hope an update comes out soon with a patch for this problem.
Otherwise, app is easy to use and does the job well.

### 2/5 — 5.7.1 was great, 5.7.6 super crashy again! 🤦‍♂️🤷‍♂️

*2022-03-02, version 5.7.6*

Worked perfectly, loaded surveys quickly and didn’t crash. Please roll back to 5.7.1.  It’s very slow and laggy and every other time I add a photo it crashes and changes my survey answer from yes to no.  Edited from 5* to 2* until you fix it again.

### 2/5 — Crashes

*2014-11-26*

Unable to rate effectively as this app crashes.

### 2/5 — Sounds super cool, but...

*2011-02-19*

I thought I'd give it a test run, to see how it works. MobiAudit downloaded my shops from Shopmetrics (after I went through some trouble getting all of my shopmetrics companies added). That was so cool! I had a list of shops, with detailed info right on my iTouch and without too much effort. It downloaded the entire questionaires, also. I did some data entry on one, and while not perfect, I thought it was pretty good and I would fix it once I uploaded it.

So I saved it, then synced it once I was back in my wi-fi. The problem is it deleted all of my data that I entered, and without uploading anything to the MS company. What a waste!

I think what happened was in syncing it, it synced the "blank" form from the website on top of my completed form, instead of syncing the data I had entered up to the website's blank form.

The concept is great, and I think it will elevate the whole mystery shopping industry. Right now, this is far too flakey for me to rely on.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*
