# Mobil Şöbə — user reviews > 14 indexed App Store user reviews of Mobil Şöbə by Bank Respublika OJSC, rated 3.10/5 from 25 ratings. - Source: https://appshunter.io/ios/app/mobil-sob/id1098662523/reviews - App overview in markdown: https://appshunter.io/ios/app/mobil-sob/id1098662523.md - Rating breakdown: 5★ 9 · 4★ 2 · 3★ 5 · 2★ 1 · 1★ 8 ## Most critical reviews (10 lowest-rated) ### 1/5 — Ishlemir *2026-07-11* Artiq nece gundur daxil olmaq olmur. Silib yeniden yuklesem bele yene de achilmir **Developer response:** Hal-hazırda tətbiqdən istifadə zamanı ümumi çətinlik müşahidə edilmir. Xətanın aradan qaldırılması üçün aşağıdakı addımları yoxlamağınızı xahiş edirik: 1. Tətbiqin son versiyasını yükləyin. 2. Şəbəkə bağlantısını yoxlayın (mobil internetdən istifadə edirsinizsə, Wi-Fi-a keçin və ya əksinə). 4. Tətbiqə yenidən daxil olaraq qeydiyyatdan keçin. ### 1/5 — İşə yaramaz *2026-05-21* İşə yaramaz **Developer response:** Salam. Qarşılaşdığınız çətinliyə aydınlıq gətirilməsi üçün, zəhmət olmazsa, 144 və ya +994125980800 nömrəsinə zəng edin və ya Bazar ertəsindən başlayaraq, iş günü +994506144144 Whatsap nömrəsinə "Operatora qoşul" seçərək əlaqə saxlayın. ### 1/5 — Worse app I have ever seen *2026-03-16* It would not login to my account for a while, just froze. I deleted and reinstalled the app hoping it will help, only to find out there is no login button. There is only registration option. What if I already have account? Have you thought about it?! **Developer response:** Salam. Proqram telefona yenidən yükləndikdə qeydiyyat tələb olunur. ### 1/5 — The app sucks *2026-03-02* It takes 3-5 business days to log in to the app!!!! **Developer response:** Dear customer, to investigate the issue you are experiencing with the Mobil Şöbə application, please send detailed information to our WhatsApp number +994 50 614 41 44. ### 1/5 — Not functional *2025-01-04* It is not possible to find information on this app, specially about fees + you cannot change your data, like email or phone number. If the bank invites you to the branch for updating data or doing multiple type of operations, it means digitalization is using just for ads **Developer response:** Good day, Thank you for your feedback. We would like to note that the application is regularly updated, and new features are being added. However, certain operations can only be carried out at the bank's branches. ### 1/5 — Sadəcə bərbat. *2020-09-18* Başlıqda da bildirilən kimi, bərbat. ### 1/5 — Çox pis *2020-07-16* 1 qəpiklik app **Developer response:** Salam. Burada sorğunun təkrar cavablanması mümkün olmadığından, zəhmət olmazsa, narazı qaldığınız məqamları ətraflı olaraq, info@bankrespublika.az email ünvanına təqdim edin. ### 1/5 — Problem about Western Union *2019-12-06* It's not working anymore. I tried it on IOS and Android. Both have a same problem. I can't receive money with Western Union anymore. How can I downgrade this app? ### 3/5 — Банк очень плохой в целом *2026-03-29* И приложение и банк очень не стабильный, и работают очень плохо. Куча не нужных комиссий, очень ограниченное количество терминалов. «Бир Банк» намного лучше! **Developer response:** Доброго времени суток. Спасибо за ваш отзыв. Мы сожалеем, что у вас возникли такие трудности. Хотим отметить, что мы активно работаем над улучшением сервиса и расширением возможностей. Будем благодарны, если вы подробнее опишете проблему. Вы также можете связаться с нами, написав на наш номер в WhatsApp (0506144144) - мы с радостью вам поможем. ### 3/5 — MasterCard Business Sahibkar *2025-03-05* My MasterCard business Sahibkar doesn’t have a look of the card. It’s just a white field with the balance of the account there. Also, I wish to see a link or a page within the app to submit errors and attach screenshots. I end up reporting my issue here in the app reviews in the App Store because that’s the only way to reach out to the developers. Also, I would like to say that your application is slower compared to your competitors. **Developer response:** Good day, dear customer. Thank you for your feedback. In order to improve the quality of the service provided, your suggestion has been forwarded to the relevant department. ## Most praised reviews (4 highest-rated) ### 5/5 — R *2025-09-26* Super **Developer response:** Salam, hörmətli müştəri! Müsbət rəyiniz və Bank Respublika ilə əməkdaşlıq etdiyiniz üçün Sizə təşəkkür edirik. ### 3/5 — Fix logout *2024-05-12* If you hit “logout” button accidentally, then you need to go to the bank again to reactivate the app. Why?! **Developer response:** Good day, When exiting the application, it is possible to enter the application by typing the current password. If the registration has been cancelled, it is possible to re-register from the application. ### 3/5 — Can’t activate a Digital Card *2024-03-24* For some reason I cannot activate the Digital Card even though I have been trying for several days now. “Oops, Please try again later” is the only thing that appears after receiving the security code on my phone. Please help. **Developer response:** Good day! For checking error please send your personal details via email address. Email : info@bankrespublika. ### 3/5 — Neo ads *2022-04-29* Had to turn of notifications for this app due to annoying Neo ads. Please add a possibility to create USD virtual (digital) card. **Developer response:** Good day, dear Ruslan Valiyev. We have forwarded your proposal to the relevant department. Thank you for your cooperation with Bank Respublika. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*