# Mobilbank DK – Danske Bank — user reviews

> 31 indexed App Store user reviews of Mobilbank DK by Danske Bank Group, rated 4.60/5 from 143 ratings.

- Source: https://appshunter.io/ios/app/mobilbank-dk-danske-bank/id1133885137/reviews
- App overview in markdown: https://appshunter.io/ios/app/mobilbank-dk-danske-bank/id1133885137.md
- Rating breakdown: 5★ 116 · 4★ 16 · 3★ 2 · 2★ 3 · 1★ 6

## Newest reviews (10 of 31)

### 2/5 — Bruger udviklerne selv online banking?

*2020-03-27, version 2020.5*

På papiret er simpelt og smølfedesign lækkert og moderne, men i virkeligjeden fungerer det ikke.
På en fuld mobilskærmside for kontobevægelser er der plads til kun 6 transaktioner. Der spildes alt for meget plads på luft. Mangel på overblik. Desværre

I forhold til første udgave af det nye design er det dog meget forbedret. At kunne gøre mere uden nemid osv er super fint. Tak

### 1/5 — Constant breakdowns

*2019-09-10, version 2019.1*

App works once per day, but says it has a “technical problem” if you try to use it a second time that day. Huge headache. I was unable to pay an important bill because of a “technical problem” a few minutes ago.

### 1/5 — Tablet functionality lost.

*2019-08-08, version 0.48.0*

Tablet functionality lost. 

No customer focus.

### 1/5 — Ny login

*2019-05-22, version 0.45.0*

Hver gang i laver en opdatering skal man starte helt forfra med login som om man er my bruger.

### 1/5 — Ufatteligt dårligt

*2019-05-16, version 0.44.0*

Utrolig dårlig sat sammen. Langsom indlæsning sammenlignet med andre banks app. Også dårligt overblik. Hver kasse fylder meget og alligevel skal man læse småt skrift for at finde ud af hvad de står for. Når man bruger så meget plads kunne man lave noget mere i intuitivt.

### 1/5 — No iPad version - seriously

*2019-02-23, version 0.43.0*

Complete fail. Only for iPhone not iPad. Who wants to transfer and deal with money using their phone in stead of a proper keyboard?

### 1/5 — Face recognition fail?

*2019-01-15, version 0.42.1*

Fails every time I try to login with faceid.

### 2/5 — Need more work

*2018-07-26, version 0.38.1*

User interface is simpler great, have the following remarks i did not like
- camera giro card reading read fail between a 7 and 1
- cant see trasaction details, have to goto the browser net bank
- paste of giro card account number does not work
Please keep improving it

### 1/5 — Poorly designed

*2018-06-27*

This is a very very poor banking app. Limited functionality- even transfers between accounts is problematic. Bad design. Bad app

### 1/5 — Why change

*2018-03-01, version 0.35.1*

Why fix something that isn’t broken? The new app is absolutely horrible, unreliable and bad performance. So unhappy with this!

## Most critical reviews (10 lowest-rated)

### 1/5 — The app simply doesn’t open

*2025-06-20, version 2025.6*

The app doesn’t open at all. It is frozen for several minutes and nothing happens. Quite unpleasant situation when you need to check a balance or make a payment

### 1/5 — Unstable

*2024-12-05, version 2024.17*

The app worked flawlessly for ages until a few weeks ago - it’s now on infinite crash loop when trying to open the app. The newest update didn’t help

### 1/5 — Terrible

*2023-04-15, version 2023.3*

Been trying to log onto this app for months to no avail. Absolute trash.

### 1/5 — Doesn’t work

*2022-09-22, version 2022.8*

I can’t log in to my account. Im trying to log in with mit ID, on my macbook everything works, but the mobile app does not work

### 1/5 — The app from the past. It feels like it from 91.

*2022-02-09, version 2022.1*

The app from the past! Guys, weak up it’s 21 century here. Where is functional?

### 1/5 — Kan ikke logge ind

*2021-07-30, version 2021.7*

Jeg har prøvet appen men kan ikke logge ind fordi man skal bruge service kode og jeg har lavet den om flere gange, men jeg kan stadig ikke logge ind

### 1/5 — Can’t login

*2020-09-22, version 2020.14*

App crashes every time I type in my password.

This app is still not working on iPhone X, sep 2020 still waiting for answer

### 1/5 — You listen, to whom ?

*2020-03-26, version 2020.4*

New frontpage design claiming you listened... Wonder to whom...

Basically you removed the frontpage.

Now my financial information is laid bare to whomever can see my screen should I dare to open the app while in public...

Please have the decency to have a frontpage with customizable info/shortcuts ... This a huge fail and I think I need to ask Apple to give half or quarter stars as 1 star is too much and zero too little as it seems some functions in the app do work.

### 1/5 — Kategorisering af omkostninger

*2019-09-17, version 2019.1*

Hvorfor er denne feature væk? Jeg kan ikke længere i appen om-klassificere udgifter men kun som de selv bliver tildelt (ofte forkerte grupper). I netbanken er det stadig muligt hvilket er super fjollet og ødelægger overblik når man ikke kan via sin telefon mere

Yderligere konstant ‘teknisk fejl’ når man prøver at logge på og virker sjældent selvom man prøver at logge ind flere gange både med kode og eller face id.

### 1/5 — Can’t login

*2019-09-15, version 2019.1*

Ever since this new version went live, I have had trouble logging in. It accepts my code but then just churns and churns logging in until I finally get a “technical fail”. It fails more time than it works and I can never check my balance on the go. Pretty useless. I would rate it zero stars if possible. Quite poor for such a large and well-known bank.

## Most praised reviews (10 highest-rated)

### 5/5 — Great banking app

*2024-10-12, version 2024.13*

I really enjoy this app. I just noticed that the link to “App support” from the App Store goes to a 404. I’m trying to figure out whether there is a URL scheme for the app as I want to open it through a “Launcher” app, but can’t find a place to ask the developers.

### 5/5 — Aplikacja bankowa

*2022-11-17, version 2022.12*

Wszystko działa bardzo dobrze. 5/5

### 5/5 — Works great

*2020-02-01, version 2020.1*

I was a bit reticent to install the app when I saw all the bad reviews, but I gave it a try and it’s actually pretty okay. It serves the purpose of a NetBank pretty well. I’m very happy with it. Oh, and I love the shake phone for logout option.

### 5/5 — Great

*2019-10-04, version 2019.2.0*

I think they made a grate update

### 4/5 — Skift af aftale

*2025-09-03, version 2025.10*

Jeg har adgang til 3 forskellige aftaler i mobil banken og kan fint skifte mellem dem, der er dog en uheldighed som irriterer:
Efter skift til anden aftale fremkommer en popup besked i 5-6 sekunder som dækker for ‘hoved menuen’ nederst i app. 
Det betyder at jeg ikke kan skifte over til ‘overblik’ med det samme, men først skal vente 5-6 sek førend popup forsvinder…

En anden ting: I skriver i app teksten at feedback kan sendes direkte fra app via ‘menu’ og ‘feedback’. 
Min version af app, som er den seneste, har ikke et ‘feedback’ punkt under menu.

Derfor ovenstående to kommentarer som et App review.

### 4/5 — Virker igen- dog skal man bruge dansk iOS ikke engelsk

*2020-06-24, version 2020.11*

Virker igen- dog skal man bruge dansk iOS ikke engelsk.

### 4/5 — Works very well :-)

*2019-12-17, version 2019.7*

Happy to still have such easy access to my account in Denmark and that it’s supported abroad. Easy and fast to use - however I wish I could customize the home screen to have full overview of my accounts instantly

### 3/5 — Missing the user-controlled spending overview

*2019-04-16*

Decent app, but as long as you can’t change the duration of the spending overview I’ll stay with the old app. That’s simply too important a feature to have left out. Hope it will be added in an update.

**Developer response:** Hi 
Thank you for your feedback. I give forwarded this to our developers.
If you would like to give feedback another time, it is possible to do directly in the app by pressing More at the bottom
and then choose Give feedback.
KR Pia

### 2/5 — Scan Bill crashes the App

*2023-10-07, version 2023.12*

Hi Danske Bank. The recent update and using iOS 17 means I can’t pay bills / invoices using the app. Whenever you select ‘pay bill’ and then choose ‘scan bill’ the App crashes.

### 2/5 — Limited functionality

*2020-09-17, version 2020.14*

Ability to categorize is removed. Developer response is that it’s not yet possible. But it was possible in previous versions? Categories are visible next to each chronological transaction, but they cannot be displayed in groups or applied in any useful manner to give an overview (which would seem like a main point of such a feature.) Overview is limited to a one month period from today’s date (does not show from first day of month to last day) and cannot show anything more than one month old. The original app was award winning, why fix what wasn’t broken?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
