# Mobile Bank UK – Danske Bank — Simple. Smart. Safe.

> Mobile banking app for managing accounts, transfers, and card security. (iPhone/iPad app by Danske Bank Group.)

- Source: https://appshunter.io/ios/app/mobile-bank-uk-danske-bank/id1365361930 (this page in markdown: same URL + `.md`)
- Developer: [Danske Bank Group](https://appshunter.io/developer/388423465)
- Category: Finance, Business
- Price: Free
- Rating: 4.90/5 from 13 App Store ratings · 109 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 189 MB
- Languages: American English
- Released: 2018-04-11
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobile-bank-uk-danske-bank/id1365361930/reviews.md

## What is Mobile Bank UK?

The Danske Mobile Banking app is here - you can bank on it!

Our mobile app gives you a simple way to control your money, 24 hours a day.

- Simple - Transfer money quickly and easily
- Smart - Block and unblock your card in seconds
- Safe - Added security with facial or fingerprint logon

Use it to check your accounts and balances, make account to account transfers, view your statements, send us secure messages, and much more.


Getting started is easy
If you are a personal customer (aged 13 years and over) of Danske Bank in the UK using eBanking you can:

1. Download the app
2. Log on using your Electronic Signature
3. You’re ready to go!


If you haven’t registered for eBanking, please do so by going to www.danskebank.co.uk/waystobank.

Enjoy!


IMPORTANT INFORMATION

You must be registered for and have logged on to eBanking using your Electronic Signature to be able to use the Danske Mobile Banking App. This service may be temporarily unavailable when we are carrying out routine maintenance. Payments and transfer limits apply. 

This is a financial promotion as defined by the Financial Conduct Authority’s Conduct of Business Sourcebook.

Danske Bank is a trading name of Northern Bank Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in Northern Ireland R568. Registered Office: Donegall Square West, Belfast BT1 6JS. Northern Bank Limited is a member of the Danske Bank Group.

www.danskebank.co.uk

Northern Bank Limited is entered in the Financial Services Register, registration number 122261.

## Key features

- Check account balances
- Transfer money easily
- Block/unblock cards
- Facial/fingerprint login
- View statements
- Send secure messages

## What do users think of Mobile Bank UK?

Overall sentiment: negative

**Pros**

- 👍 Simple and straightforward
- 👍 User-friendly interface
- 👍 Easy to use
- 👍 Great for money management
- 👍 Convenient access
- 👍 Works great
- 👍 Fast and easy
- 👍 Good security

**Cons**

- 🐛 Frequent crashes
- 🐛 App is often broken
- 🐛 Login issues
- 🐛 Difficult to navigate
- 🐛 Missing key features
- 🐛 Incompatible with older devices
- 🐛 Poor UI/UX
- 🐛 Updates cause problems
- 🐛 Security concerns
- 🐛 Limited functionality
- 🐛 Clunky and awkward

**Commonly reported bugs**

- App crashes frequently
- Saved payees disappear
- App crashes all the time
- No text from the bank when balance is low
- App not compatible with iPhone 8 (iOS 17 requirement)
- App requires iOS 17, not compatible with iOS 16
- Update requires 10GB of data, not accessible without it
- No notification of incoming money
- Technical issues every time
- Electronic mailbox missing
- Constant errors
- Cannot make transfers, app freezes
- App crashes, does not load properly, does not show electronic mailbox/payee
- ID check doesn't work, cannot make payments
- App keeps crashing or getting stuck
- App says 'open' when trying to redownload
- Transfer wouldn't work, had to delete and reload
- Cannot verify ID without access to accounts
- Login fails, password incorrect
- App always broken down, down again after bug fixes
- Does not show where money has come from
- Cannot remove payees or change home address in app
- App rendered useless by latest update, requires phone update
- Cannot access account, requires new iPad
- App needs OS13, user has OS12
- Sending money takes too long, not same day
- Can no longer access app on anything below iOS 12.4
- Sign off button removed
- Danske ID system used instead of text messages for online purchases
- Cannot log in sometimes, takes minutes
- Stupid security nonsense
- No support for Standing Orders
- Cannot access statements
- Nightmare transferring money, round and round in circles
- Error code 3703 when logging in
- App shuts down on each login attempt
- Cannot delete old transfer accounts
- Security glitch: screen visible before login clears
- App won't log in for 2 months
- New app doesn't always work
- App constantly crashes, cannot log on for 2 weeks
- App crashes after most recent update
- App won't update and won't let user use it until updated
- Removed colour and UI stripped bare
- Cannot use app to change debit card settings
- App used to work, now doesn't and won't update
- Impossible to understand new version, overdraft unclear
- App rarely works, almost impossible to log in
- Transferring money between accounts is impossible
- New available balance option is confusing
- App fails to open/crashes repeatedly
- Cannot see transactions made over a weekend until Monday
- New app is not as clear/easy to navigate as old one
- Cannot have app on iPad and iPhone at the same time
- App requires rebinding on each device change
- No iPad version, x2 option is lazy
- Currency converter buried deep
- No longer has money management function
- Cannot review income/spending over 12 months, only last 30 days
- Cannot categorise spending
- Icons look like line drawings, pale blue entries hard to read
- Tickbox beside transaction has no explanation
- Unseen transactions section seems meaningless
- Data cannot be manipulated
- Layout is confusing and less intuitive
- Font too fine, not contrasting enough
- 'Explore', 'Profile', 'Messages' prominent at bottom
- Navigation of key features less explicit
- Incomplete, harder-to-read version
- Charts tool disappeared
- Missing essential core features of original app
- Categorisation and spending overviews missing
- App opens in portrait mode only
- Cannot switch between wife's and own account easily
- Must rebind every time when switching devices
- No currency converter anymore
- New ID app only attaches to one device
- Prefer to use card with different codes
- Freezes now and again
- Random card appears, current card won't unblock
- No dedicated iPad version
- Cannot see home address and email address on new app (security risk)
- App requests 'bind' every time after replacing iPad
- Fingerprint entry doesn't automatically appear
- Cannot get logged in whatsoever
- Lost previous messages, only electronic mailbox accessible
- Slow to log in
- Nice green and red colouring of transactions gone
- Home page design is poor
- Cannot change categories for payments
- Line spacing very wide, needs more scrolling

**Most requested features**

- Push notifications for incoming money
- Make debits red
- Add subscription and internet shopping categories
- Apple Pay integration
- Dedicated iPad version
- Dark mode
- Ability to see all unreconciled items together
- Bring back foreign exchange rate table
- Option to see available balance instead of total balance
- Ability to set up and manage standing orders and direct debits
- Revert to previous version
- Add a log off button to the transaction page
- Improve ID check functionality
- Allow multiple device logins without rebinding
- Currency converter
- Improve contrast and font readability
- Add money management function back

## Recent user reviews (10 of 109)

All indexed reviews: https://appshunter.io/ios/app/mobile-bank-uk-danske-bank/id1365361930/reviews.md

### 1/5 — Pearl

*2026-06-19, version 2026.2*

No longer able to use the app as my phone is IOS 16 and 17 is required.
Will not be upgrading my phone so bye bye Danske bank app

### 1/5 — Disappointed

*2026-06-19, version 2026.2*

Been using mobile app for years & now I am told that I need to get a new phone in order to keep using it.  I am very disappointed by Danske.

### 1/5 — Update

*2026-06-19, version 2026.2*

Since you have make this update I can’t use it on this iPhone because I don’t have the iOS 17 now I can’t use it, the dumb dumb who have done this update is stupid many people like me can’t use it anymore

### 1/5 — D

*2026-06-18, version 2026.2*

Why have you decided to bin your account holders who don’t have an iPhone lower than 17 iOS ? A reply on this medium would be appreciated

### 4/5 — Rating

*2026-06-18, version 2026.9*

I do not think a rating that was written by a disgruntled person 4 years ago should be your introduction message

### 1/5 — Terrible

*2026-06-16, version 2026.8*

Keeps crashing my saved payees keep disappearing the app crashes all the time you need to improve it before I close the bank account

### 1/5 — No text from the bank when bank balance is low

*2026-05-18, version 2026.7*

No text from the bank when bank balance is low. Other service providers send the texts to inform about low balance or not enough funds for DD and advice to put money in by 2:00pm for the DD to come out.

### 1/5 — Not iPhone 8 compatible

*2026-05-12, version 2025.16*

I discovered this evening that I can no longer use the Danske app because I have an iPhone 8 - and this is not supported by IOS 17.  I think this could have been communicated better. Now I have the unexpected expense of a new phone.  The second time in 2 weeks Danske have disappointed me. I need to change bank…after 40 years!

### 1/5 — Upgrading App

*2026-05-12, version 2025.16*

I cannot use my Danske Bank App because it is obscured by an overlay that states that I must update it in AppStore. When I attempt to do that, I am told that I must have IOS 17 or newer to do so. I am IOS 16. I assume from this unilateral arrogance that I must find another bank.

### 1/5 — Update should be optional

*2026-05-06, version 2026.7*

I am required to update app but I need at least 10gb of data to update phone before i do this which I don’t have. Now I have no access to online banking. Even a browser login won’t work

## Frequently asked questions about Mobile Bank UK

### What can I do with the Danske Mobile Banking app?

The app allows you to check your accounts and balances, make account-to-account transfers, view your statements, send secure messages to the bank, and quickly block or unblock your card. It provides a simple and safe way to manage your money 24 hours a day.

### How do I get started with the Danske Mobile Banking app?

To get started, you must be a personal customer (aged 13 years and over) of Danske Bank in the UK and registered for eBanking. Simply download the app, log on using your Electronic Signature, and you'll be ready to use its features.

### Is the Danske Mobile Banking app secure?

Yes, the app offers added security features such as facial or fingerprint logon, providing a safe way to access your accounts. You must be registered for and have logged on to eBanking using your Electronic Signature to use the app.

### Is there a cost to use the Danske Mobile Banking app?

The app is free to download and use. There are no direct costs associated with using the core banking features. However, standard payment and transfer limits apply, and you must be registered for eBanking to access the service.

### What are the compatibility requirements for the app?

The app is designed for personal Danske Bank UK customers aged 13 and over who are using eBanking. While specific operating system versions are not detailed, it is implied that the app is compatible with mobile devices that can download and run applications and connect to the internet.

## Version history (last 5 releases)

### 2026.12 — 2026-08-25

August Update

We've made behind- the- scenes improvements to keep the app running smoothly. 

We value your feedback
Share your thoughts on Danske Mobile Banking. Tap ‘Menu’ and select ‘Give feedback’. All responses are anonymous.

### 2026.9 — 2026-06-17

June Update

This update includes improvements to keep your account secure and your app running smoothly.


We value your feedback
Share your thoughts on Danske Mobile Banking. Tap ‘Menu’ and select ‘Give feedback’. All responses are anonymous.

### 2026.8 — 2026-06-03

Minor improvements and bug fixes.

### 2026.7 — 2026-05-06

Minor improvements and bug fixes.

### 2026.6 — 2026-04-27

April Update

The latest version of our mobile banking app focuses on the upkeep of our current features and maintaining its ease of use.

Please note, the Mobile Banking app no longer supports devices on iOS 15 or 16. To continue using it without interruptions, update to a newer version.


We Value Your Feedback

We’d love to hear your thoughts on Danske Mobile Banking. You can share your feedback anonymously by tapping ‘Menu’ and selecting ‘Give feedback’.

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All apps by Danske Bank Group: https://appshunter.io/developer/388423465

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*