# Mobile Caregiver+

> HIPAA-compliant electronic visit verification for home health care delivery. (iPhone/iPad app by Netsmart Technologies.)

- Source: https://appshunter.io/ios/app/mobile-caregiver-plus/id1273282237 (this page in markdown: same URL + `.md`)
- Developer: [Netsmart Technologies](https://appshunter.io/developer/492097149)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.30/5 from 509 App Store ratings · 91 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 23 MB
- Languages: American English, Russian, European Spanish
- Released: 2018-12-03
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobile-caregiver-plus/id1273282237/reviews.md

## What is Mobile Caregiver+?

Mobile Caregiver+ is a powerful, HIPAA-compliant Electronic Visit Verification solution for personal and home health care delivery. With it, you can quickly and easily:



• View schedules and care plans.
• Check in, check off care tasks and check out.
• Accurately and easily document and verify care delivery time and tasks.
• Communicate securely via HIPAA-compliant messaging.
• Easily collect electronic signatures to verify delivery of care.
• Document unscheduled visits.
• Accurately process claim information.
• And perform a variety of other tasks and functions right at the point of care.



Plus, Mobile Caregiver+ is connected to a comprehensive dashboard in your home office where care managers can view, update and monitor patient care needs and staff schedules so they can instantly notify you of cancelations or adjustments.

## Key features

- View schedules and care plans
- Check in/out and document tasks
- Secure HIPAA-compliant messaging
- Collect electronic signatures
- Document unscheduled visits
- Process claim information

## What do users think of Mobile Caregiver+?

Overall sentiment: negative

**Pros**

- 💻 Updated mobile app
- 🗓️ Calendar/notification feature request

**Cons**

- 🔒 Constant need to log in
- 🔍 Location tracking issues
- 🐛 Frequent crashes and bugs
- 🕰️ Inaccurate time tracking
- 🤯 Confusing and redundant UI
- 🤖 Lack of basic HR functionality
- 🔧 Unreliable and poor performance
- 💤 Slow and unresponsive

**Commonly reported bugs**

- Login issues and inability to clock in/out
- Visits not properly recorded or synced
- Frequent app crashes and freezes
- Incorrect time and location tracking
- Compatibility problems with older devices

**Most requested features**

- Improve calendar and notification features
- Allow editing of recorded hours and visits
- Provide running totals of hours worked
- Streamline login and authentication process
- Enhance location tracking accuracy
- Improve overall user experience and interface

## Recent user reviews (10 of 91)

All indexed reviews: https://appshunter.io/ios/app/mobile-caregiver-plus/id1273282237/reviews.md

### 4/5 — Help!

*2026-08-20, version 26.15*

It won’t let me update the app.

### 2/5 — Unable To Update!!

*2026-08-20, version 26.15*

I am receiving an “update “ message in the app. However when I click on “update “; it takes me to the App Store, where I am only given the option to “open “! HELP!!!!

### 1/5 — 👎🏻

*2026-08-20, version 26.15*

An insult in the name of an app

### 1/5 — This app is garbage

*2026-08-20, version 26.15*

All the time have problem, that why the agency change time to time the app…

### 1/5 — MGC+ app is state mandated so no real support. Would not be used in real business world.

*2026-08-19, version 26.15*

This application is a monopoly state mandated app that has no back end or front end support. The developers cash the states checks and have failed to improve their system or customer service. I run several private businesses and if the developers/this app had to compete in the relay world without a Gov/state mandate they would have went out of business long ago.

### 1/5 — There’s ALWAYS an issue

*2026-08-08, version 26.15*

I swear, at least three to five times a month, there’s an issue with me clocking in and out. Whether it’s the tasks list not showing or my shifts just completely not available for me to clock, THERE’S. ALWAYS. AN. ISSUE.

### 1/5 — TERRIBLE.

*2026-07-23, version 26.15*

I have to use this everyday and genuinely it’s the worst app ever. Nothing ever works the way it’s supposed to. It clocks me out at random times meaning I don’t get paid for hours I have spent caring for clients. I hope the people who created this app have a terrible day. Everyone else - enjoy your Thursday!

### 2/5 — Not Great

*2026-06-25, version 26.13*

It seems to always need to be deleted and reinstalled. After a completed shift, I try to clock in the next day and it always tells me I have to complete the day before. Idk it’s annoying. Some days it don’t work at all.

### 1/5 — App need improvement

*2026-04-30, version 26.09*

App need an option to kept logged in. Everytime I login and come back after the end of the day, it ask me to longin again. It automatically signs me out.

### 1/5 — App

*2026-03-13, version 26.05*

This is always updating, for what reason, I have no idea.. the thing about it is that sometimes it doesn’t even allow me to login or log out… and then I go over time and I cannot fix the time because they won’t allow it… useless!

## Frequently asked questions about Mobile Caregiver+

### What does Mobile Caregiver+ do?

Mobile Caregiver+ is a HIPAA-compliant Electronic Visit Verification (EVV) solution designed for personal and home health care. It allows caregivers to manage their schedules, document care tasks, verify visit times, and communicate securely with their office.

### What are the key features of this app?

Key features include viewing schedules and care plans, checking in and out of visits, documenting care tasks, secure messaging, collecting electronic signatures, documenting unscheduled visits, and processing claim information directly at the point of care.

### Is this app free to use?

Based on the provided information, the app is listed as free. There are no mentions of subscription fees, in-app purchases, or advertisements within the application's description.

### Who is the target audience for Mobile Caregiver+?

This application is intended for individuals working in personal and home health care delivery, such as caregivers, nurses, and home health aides. It also serves care managers in the home office who need to monitor staff and patient care.

### How does the app help with visit verification?

The app facilitates Electronic Visit Verification by allowing caregivers to check in and out of patient visits, accurately documenting the time and tasks performed. Electronic signatures can also be collected to further verify care delivery.

## Version history (last 5 releases)

### 26.17 — 2026-08-19

Bug fixes and enhancements

### 26.15 — 2026-07-22

Bug fixes and enhancements

### 26.13 — 2026-06-25

Bug fixes and enhancements

### 26.11 — 2026-05-27

Bug fixes and enhancements

### 26.09 — 2026-04-29

Bug fixes and enhancements

## Apps similar to Mobile Caregiver+

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Axxess HomeCare](https://appshunter.io/ios/app/axxess-homecare/id1210498152) | 2.7 (170) | Free | Medical |
| [CaregiverGO](https://appshunter.io/ios/app/caregivergo/id1531275249) | 4.2 (10) | Free | Medical |
| [MYEVV](https://appshunter.io/ios/app/myevv/id1378180354) | 2.7 (140) | Free | Medical |
| [CareSmartz360⁺](https://appshunter.io/ios/app/caresmartz360/id1496331588) | 4.2 (793) | Free | Medical |
| [SwyftOps - Caregiver App](https://appshunter.io/ios/app/swyftops-caregiver-app/id1478860869) | 3.3 (42) | Free | Medical |
| [AffinityHCA](https://appshunter.io/ios/app/affinityhca/id1509668044) | 2.5 (8) | Free | Medical |

## More apps by Netsmart Technologies

- [Netsmart myPOV Vitals](https://appshunter.io/ios/app/netsmart-mypov-vitals/id590268076)
- [Netsmart myPOV Observer](https://appshunter.io/ios/app/netsmart-mypov-observer/id590816831)
- [Netsmart Mobilecare](https://appshunter.io/ios/app/netsmart-mobilecare/id1115220083)
- [Netsmart Homecare MobileTablet](https://appshunter.io/ios/app/netsmart-homecare-mobiletablet/id1351885013)
- [CarePOV Behavior Tracking](https://appshunter.io/ios/app/carepov-behavior-tracking/id1367606347)

All apps by Netsmart Technologies: https://appshunter.io/developer/492097149

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*
