# Mobile Cooling — user reviews > 280 indexed App Store user reviews of Mobile Cooling by Dometic Group AB, rated 1.50/5 from 122 ratings. - Source: https://appshunter.io/ios/app/mobile-cooling/id1495660690/reviews - App overview in markdown: https://appshunter.io/ios/app/mobile-cooling/id1495660690.md - Rating breakdown: 5★ 9 · 4★ 4 · 3★ 5 · 2★ 5 · 1★ 99 ## What do users think of Mobile Cooling? Overall sentiment: negative **Pros** - 🚀 Easy to connect and use - 📊 Helpful monitoring features - 🔋 Tracks power usage **Cons** - 🐛 Connectivity issues - 🔍 Limited functionality - 📉 Unreliable data tracking - 🤔 Confusing interface **Commonly reported bugs** - Bluetooth pairing problems - WiFi connectivity failures - Temperature settings reset unexpectedly - Graphs and data displays not working correctly **Most requested features** - Add CarPlay support - Improve historical data tracking - Provide more detailed power metrics - Allow customization of interface ## Newest reviews (19 of 280) ### 3/5 — Useful app needs car play support. *2026-07-17, version 2.0.33* Straightforward app to monitor and control the temp on my cfx 5 cooler. Would be great if it was supported in car play so you can check the temperature of your food without picking up the phone while on a road trip. ### 2/5 — Keine WLAN Verbindung herstellbar mit CFX75DZ *2026-04-19* Leider kann entgegen der Verkaufsbeschreibung keine WLAN Verbindung hergestellt werden. Die Steuerung via Bluetooth Verbindung ist möglich wenn man neben der Box steht. Das ist dann dünn für ein Produkt dieser Preisklasse. Auch kann nur die Temperatur eingestellt werden sonst nichts. Nicht einmal die Alarme können konfiguriert werden. **Developer response:** Hi, thank you your review. Please note that the WIFI option is no longer avaliable due to cyber-security reason. You can still connect your Coolbox via Bluetooth. Kind regards, Dometic Customer Service ### 1/5 — Useless *2026-01-16, version 2.0.31* I can only set the desired temperature and that’s about it. No way of changing battery monitoring, display brightness or anything else whatsoever. ### 1/5 — Useless for Fahrenheit *2026-01-05, version 2.0.31* It’s been a while since I’ve used the app, but the current version no longer allows me to choose temperatures below 17F. It will work to change the interface to use Celsius, then adjust the temperature lower, and then change back to F, as long as you don’t want to change the temperature again. I wrote the support team and they suggested that I just use Celsius. This isn’t a difficult fix within their app, and I suggest they fix it as most people won’t be able to figure out the workaround of changing to C in order to get a lower setting. ### 1/5 — Bluetooth only *2025-12-12, version 2.0.31* I’m able to connect my cooler to wifi but can only monitor and make updates via Bluetooth. Why even have wifi if it doesn’t do anything? ### 1/5 — App mobile non convivial *2025-12-07, version 2.0.31* Depuis la refonte de l’application, il est devenu impossible d’activer le wifi sur le CFX3 75 DZ. J’ai tenté de ré-initialiser le paramètre wifi comme expliqué dans le manuel. Mais maintenant, je ne peux même plus activer le Bluetooth. Donc impossible de faire reconnaître la glacière. S’il vous plaît, faites une nouvelle mise à jour de l’application pour que tout fonctionne bien à nouveau. ### 1/5 — Worthless *2025-12-05, version 2.0.31* Will not connect to iPhone via BT or WiFi ### 1/5 — Useless App *2025-11-10, version 2.0.31* The features this app is advertised as being capable of are what pushes me to buy this CFX3 Cooler. The ability to have it connected to WiFi “as advertised” and have the ability to turn it on and off remotely as long as it has a good WiFi signal was the feature I looked forward to the most. Now after receiving it, the app will only connect via Bluetooth and will never connect with WiFi regardless of what I try. Very unfortunate and honestly pretty much a lie in the advertising. Had I of known this prior to I would have bought a different brand that actually works as advertised. ### 3/5 — Was working great until latest bug fix *2025-11-08, version 2.0.31* I have two CFX3s 95DZ and a 75DZ. The app used to allow temperature changes to minus 15 degrees F. Now the lowest temperature setting via app is +17 degrees F. The dev messed the temp control settings when they fixed bugs 3 days ago. ### 1/5 — Keine Verbindung *2025-11-06, version 2.0.31* Ich habe noch nie eine solch schlechte App gehabt eine volle Katastrophe kein Wifi und Bluetooth , keine Updates Von Dometic hätte ich was anderes erwartet Setzen 6 ### 3/5 — Widget *2025-10-29, version 2.0.30* Please add a widget so we can see it also on CarPlay when traveling. ### 1/5 — No good *2025-10-24, version 2.0.30* It used to work mint, now i have a new phone, cant pair my phone to the fridge as my screen on the fridge is not working for no known reason, and i cant adjust my temps any other way. Im very much considering selling and buying a different brand fridge like kickass or mycoolman for this reason. Very unsatisfied ### 1/5 — Not even worth 1 star. *2025-09-26, version 2.0.30* Both the app and freezer are complete junk. ### 1/5 — Language *2025-09-22, version 2.0.30* C’est dommage que l’application soit que en anglais… en 2025 c’est pas normal pour un groupe aussi prestigieux que Dometic de ne pas proposer plusieurs langue. Le diagramme de consommation n’est pas en instantanée c’est regrettable ### 2/5 — CFX2-45. Don’t bother downloading - So basic it’s useless. Collects data too! *2025-09-18* Very basic app. Seems to work ok. But all it really does is show you temperature. On/off could be easily pressed by mistake. Very short Bluetooth range. The app states it does not collect data. But when you install it wants cookies etc. so the description on the App Store is fraudulent. **Developer response:** Hi, thank you for your review. Your opinion is important to us and we make sure to raise this with our development team, so please keep an eye out for coming updates. Kind regards, Dometic Customer Service ### 1/5 — Support schlecht und überteuert *2025-09-13, version 2.0.30* Haben 7wo auf die Reparatur einer nur drei Jahre alten doubly gewartet und mussten 240€ zahlen Display hatte sich aufgehängt ließ sich nicht mehr bedienen Händler hat bei domestic angefragt mit fehlerbild und Antwort war, „ja kennen wir schicken sie die box ein“ Resultat war Laut domestic Stecker gesäubert und 240 € berechnet Finde es frech Der Händler wird domestic aus seinem Programm nehmen ### 1/5 — No Bluetooth *2025-09-06, version 2.0.30* EDIT: Dometic replied and said I was using the wrong app. False. It’s this app!!!!Original: Won’t connect no matter what. Troubleshooting and videos and tech support, nothing. ### 1/5 — Quit Working *2025-09-01, version 2.0.30* No longer works after update ### 1/5 — WLAN wofür? *2025-08-30* Ich habe mir die CFX5 45 geholt. Mir ist die Funktion des WLANs schleierhaft . Ich kann mit der App keine Verbindung per wlan herstellen . In der App kann ich z.B. mein Heimnetzwerk eingeben . Und dann? Ich bin davon ausgegangen, dass ich anstatt per Bluetooth auch per wlan zugreifen kann. Im besten Fall sogar von unterwegs . **Developer response:** Hi, thank you for your review. Your opinion is important to us and we make sure to raise this with our development team, so please keep an eye out for coming updates. Kind regards, Dometic Customer Service ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work anymore *2026-08-15, version 2.0.33* Can no longer connect to the Dometic cfx3 75DZ fridge. Won’t connect to WiFi or Bluetooth anymore. ### 1/5 — Will not connect *2026-06-29, version 2.0.33* Will not connect at all. I have been trying for hours . Installed and reinstalled app several times . Guess I will just not be able to WiFi or Bluetooth ### 1/5 — Terrible app *2026-06-27, version 2.0.33* For the Bluetooth to work I have to be within a few metres of the van. Not really much good. So I tried the Wi-Fi app but the instructions are so poor and I haven’t been able together it to connect. Dometic, you need to spend more time in these apps, considering I spent £1,000 on a Coolbox. ### 1/5 — Check how bad their reviews are everywhere. *2026-06-17, version 2.0.33* CFX525 owner. Unit less than a year old, display stuck on QR code boot screen, compressor start failure. App is useless for diagnostics when the unit won’t boot past the QR code screen. Dometic support refused to help without original receipt despite serial number confirming unit age. $600+ premium product, zero warranty support. One sta ### 1/5 — Updates are broken *2026-06-07, version 2.0.33* The firmware update process is fundamentally broken for my CFX5: 1. Select update, provide email (why do you need this?) 2. Open email, tap verify OTP. 3. Back to app, error modal appears (email not verified). 4. Try again, “email already used”. 5. Try a different email, same failure (email not verified). I have the latest version of the app. It’s been this way since last year, and there is nothing special about my setup. ### 1/5 — Bricked my cfx 95 *2026-06-04, version 2.0.33* The last update destroyed my fridge. The large side works as a freezer now even at 50F and the small one doesn’t work properly. Everything was fine before. No, the update didn’t failed. It’s just a bad update. I wish I can manually reflash it. Lost a lot of my food camping. This is ridiculous. ### 1/5 — Garbage *2026-05-29, version 2.0.33* No matter what I do my cooler won’t connect via WiFi. App is current but won’t connect. Useless. ### 1/5 — Awful App *2026-04-25* I can’t connect my fridge to the app. Even the help options don’t even list the latest model that I bought. The customer service is an automated cycle of nothing. I’m really surprised at how lame this is, clearly you’re getting the feedback and doing nothing about it! If you haven’t made a purchase yet, I would avoid **Developer response:** Hi, thank you for your review. Your opinion is important to us and we make sure to raise this with our development team. Kind regards, Dometic Customer Service ### 1/5 — Unreliable *2026-02-11, version 2.0.32* You have to re pair with your fridge every time you exit out the app. Limited functionality and bad connectivity makes this app not worthwhile and I will soon delete it. ### 1/5 — بدائي جدا *2026-01-24, version 2.0.31* لا يمكن ربطه بالواي فاي معقد بشكل لا يمكن تصوره ## Most praised reviews (10 highest-rated) ### 5/5 — Alles läuft *2025-09-02, version 2.0.30* Bluetooth und WLAN Verbindungen ohne Probleme. Funktioniert aber nicht evtl.mit älteren Geräten wie zb.Huawei. Unter iOS 18.6.2 alles Top ohne Verbindungsprobleme oder Abbruch.Das gilt auch für das WLAN. Bei mir läuft AVM. ### 5/5 — Seems to work great for me *2025-06-04, version 2.0.28* I almost didn’t even bother downloading this app after reading the reviews but it was free, so whatever. Downloaded app, walked me through pairing. Paired no problem have been checking temps with stand alone thermometers and playing with settings throughout the day. No problem at all. It’s pretty nice. My old dometic didn’t have Bluetooth and this is a nice upgrade. Will change my rating if it gets glitchy, but for now 5 stars. ### 5/5 — Отлично! *2024-08-01, version 2.0.18* В России приложение прекрасно работает. Не возможно сделать заказ в магазине. Приложение очень простое и удобное при использовании в дороге и на расстоянии. ### 5/5 — Keine Verbindung nach Update *2024-01-25* Nach dem letzten Update ist keine Koppelung zwischen CFX3 und iPhone 12 möglich. Alle Hinweise des Entwicklers wurden befolgt, leider ohne Erfolg. Nach dem Austausch der BT-Platine klappt‘s wieder! **Developer response:** Sorry for the inconvenience in the beginning. Happy to hear it works! Best regards, Dometic ### 5/5 — Geht doch *2023-11-08* Ok. habe den Stromverbrauch gefunden. Ich entschuldige mich für den ersten Kommentar. Gruß Robert **Developer response:** Hi Robert and thank you for getting back to us. Happy you are pleased with our new app. Best regards, Dometic ### 5/5 — Funktioniert *2023-08-28, version 1.7* Die App macht was sie soll. Bin bis jetzt zufrieden. ### 5/5 — No issues, does what it states *2022-11-29, version 1.7* No issues so far, guess issues were mostly resolved in last update and as firmware doesn’t appear to need updates it should be to hard to maintain. ### 5/5 — Works Well *2022-08-21, version 1.7* Easy to connect and works well. A great feature to add would be to plot the battery voltage over time so you can monitor the battery in addition to the temperature. Could this be added since you already have the data? Then a separate battery monitor system wouldn’t be required for simple setups and one app could be used. ### 5/5 — CFX3 45 *2022-06-04, version 1.6* Aplikacja prosta w użyciu, parowanie telefonu z lodówką bez najmniejszego problemu. ### 5/5 — nice app to have *2022-01-09, version 1.5* works great for me --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*