# Mobile Facilities by RealPage

> Property management app for inspections, service requests, and unit data access. (iPhone/iPad app by RealPage, Inc..)

- Source: https://appshunter.io/ios/app/mobile-facilities-by-realpage/id904744873 (this page in markdown: same URL + `.md`)
- Developer: [RealPage, Inc.](https://appshunter.io/developer/664001159)
- Category: Productivity, Business
- Price: Free
- Rating: 4.30/5 from 5,253 App Store ratings · 121 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 114 MB
- Languages: American English, European Spanish
- Released: 2014-09-11
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobile-facilities-by-realpage/id904744873/reviews.md

## What is Mobile Facilities by RealPage?

OneSite Facilities Plus by RealPage makes property management simple and easy.
 
Designed by RealPage, a leading provider of rental housing software, OneSite Facilities is used at more than 23,000 sites and by over 30,000 maintenance technicians. If you are a property manager or a maintenance technician who wants to save time and money, while increasing tenant satisfaction, then this app is perfect for you.
 
BENEFITS
- Use the Mobile app and save time on manually creating inspection reports and boring data entry
- Access data about the units on the go, and avoid having to make multiple trips to the office
- Increase tenant satisfaction by addressing service requests 3X faster
- Save money on data plans with optional Wi-Fi only syncing
- Seamless extension of OneSite
 
IDEAL FOR
Ideal for Multi-Family, Student, Affordable, Senior and Military housing
 
FEATURES
With this property management app you can:
- Create and complete Inspections on the go
- Conduct Move in and Move out, and preventative maintenance inspections
- Take and attach photos to inspections and Service Requests
- Create and address Service Requests
- Manage a Make Ready board
- Manage Turn Caddies
 
IMPORTANT DETAILS
You will need a OneSite account to use this app. If you do not have an existing account, contact your OneSite administrator to have your account setup.

## Key features

- Create and complete inspections
- Manage service requests
- Access unit data on the go
- Attach photos to inspections
- Manage Make Ready board
- Manage Turn Caddies

## What do users think of Mobile Facilities by RealPage?

Overall sentiment: negative

**Pros**

- 👍 Convenient and good for maintenance
- 🚀 Excellent tool for maintenance
- 🚀 Great app, saves a lot of time and trips

**Cons**

- 🐛 Meh, not very user-friendly
- 🐛 Dated and clunky interface
- 🐛 Constantly crashing or giving error messages
- 🐛 Laggy and unresponsive
- 🐛 Keeps logging users out frequently
- 🐛 Sync issues and data not syncing properly
- 🐛 Functionality limited compared to desktop version
- 🐛 Camera and app not working well on newer phones

**Commonly reported bugs**

- Crashes frequently
- Logging users out too often
- Sync issues and data not syncing properly
- Incompatible with newer phones/devices
- Settings page freezing/not responding
- Blank pages and need to reinstall app
- Inconsistent data across different devices

**Most requested features**

- Ability to add more photos per inspection
- Separate section to move 'on hold' jobs away from current to-do list
- History/search for completed work orders
- Ability to re-open completed work orders to add notes
- More reasons for 'on hold' status (e.g. need to order new appliance)
- Integrate with inventory system to provide warnings on low stock
- Ability to assign tasks to supervisors only (not non-supervisory users)
- Mandatory notes section when completing work orders
- Better alignment between mobile and desktop functionalities

## Recent user reviews (10 of 121)

All indexed reviews: https://appshunter.io/ios/app/mobile-facilities-by-realpage/id904744873/reviews.md

### 2/5 — Barely works

*2026-04-15, version 1.77.0*

My coworker has an Android phone and I have an iPhone. Whenever I open the app and try to “sync” it does nothing. I have to constantly open the app switcher and force close the app and then reopen the app for it to sync. Doing this dozens and dozens of times a day is getting really annoying. My coworker (using Android) doesn’t have this problem. Also, it’s 2026…not 2006..can we please have the ability to use Face ID to unlock the app instead of me having to enter my pin hundreds of times a day? That would be spectacular. Thank you.

### 1/5 — Not efficient

*2026-03-25, version 1.77.0*

This app is not efficient for inspections

### 1/5 — Logging in

*2026-03-11, version 1.77.0*

Have to re enter username and password even if you turn screen off then back on after finishing a service request

### 1/5 — Terrible app

*2026-03-04, version 1.77.0*

App is terrible and time consuming. This should of been thought out better

### 1/5 — Supervisor

*2026-02-27, version 1.77.0*

For PM’s too many line items in each category. Please consolidate line items in each category. It is taking 20 minutes to input for 1 unit. That’s not considering the inspection of the unit. A big waste of time that we could use.

### 1/5 — Hot garbage

*2026-02-05, version 1.77.0*

Connection issues non stop , stuff never saves , waste of time has upper management thinking I don’t want to use the app but  it never works correctly . Will have great service and app will lag so bad or not work at all. Used both on google pixel iPhone 17 and Same issues . Using this app is the worst part of my job. Thanks real page

### 1/5 — Hot garbage

*2026-01-30, version 1.77.0*

Connection issues non stop , stuff never saves , waste of time has upper management thinking I don’t want to use the app but  it never works correctly .

### 5/5 — Ok

*2026-01-21, version 1.77.0*

Okay

### 5/5 — Work orders

*2026-01-12, version 1.77.0*

It’s a great way to get started on your project

### 1/5 — No support

*2026-01-09, version 1.77.0*

Will not save your password. You have to tap into your password manager, copy it, back to the app, then paste it. Does not retain settings for the PIN code. Real Page said to contact Apple but Apple did not develop the app so this IS NOT AN APPLE ISSUE.

## Frequently asked questions about Mobile Facilities by RealPage

### What does Mobile Facilities by RealPage do?

This app simplifies property management for maintenance technicians and property managers. It allows users to create and complete inspections, manage service requests, and access unit data remotely, aiming to save time, reduce costs, and boost tenant satisfaction.

### What are the key features of this property management app?

Key features include the ability to create and complete inspections on the go, conduct move-in/move-out and preventative maintenance inspections, attach photos to inspections and service requests, create and address service requests, and manage a Make Ready board and Turn Caddies.

### Is this app free to use?

Based on the provided information, the app is available for free. However, users will need an existing OneSite account to utilize its full functionality. If you do not have an account, you will need to contact your OneSite administrator for setup.

### What kind of properties is this app ideal for?

This app is ideal for various types of housing, including Multi-Family, Student, Affordable, Senior, and Military housing. It is designed to cater to the specific needs of property management in these sectors.

### How does this app help increase tenant satisfaction?

The app helps increase tenant satisfaction by enabling service requests to be addressed up to three times faster. By providing quick access to unit data and streamlining inspection and request management, it allows for more efficient problem-solving.

## Version history (last 5 releases)

### 1.77.0 — 2025-04-23

Thanks for using Mobile Facilities! Version 1.77.0 includes fix for missing values on the Permission to Enter list

### 1.76.0 — 2025-04-23

Thanks for using Mobile Facilities! Version 1.76.0 includes changes to improve the initial login time

### 1.75.0 — 2025-03-25

Thanks for using Mobile Facilities! Version 1.75.0 includes fixes to correct the order of inspection updates

### 1.74.0 — 2025-02-24

Thanks for using Mobile Facilities! Version 1.74.0 includes fixes for
- receiving push notifications
- showing and sorting building numbers
- expanding service request comments in multi-properties view
- enabling billback for inspections

### 1.73.0 — 2025-02-10

Thanks for using Mobile Facilities! Version 1.73.0 includes:
- Bug fix to correct inspection count after sync

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## More apps by RealPage, Inc.

- [LOFT Living](https://appshunter.io/ios/app/loft-living/id333244247)
- [OpsBuyer Mobile by RealPage](https://appshunter.io/ios/app/opsbuyer-mobile-by-realpage/id383572378)
- [Propertyware Mobile](https://appshunter.io/ios/app/propertyware-mobile/id541673777)
- [Inspections by Propertyware](https://appshunter.io/ios/app/inspections-by-propertyware/id572707828)
- [Leasing Tablet by RealPage](https://appshunter.io/ios/app/leasing-tablet-by-realpage/id649475068)
- [Propertyware Vendors](https://appshunter.io/ios/app/propertyware-vendors/id728344648)

All apps by RealPage, Inc.: https://appshunter.io/developer/664001159

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*