# Mobile First — user reviews > 126 indexed App Store user reviews of Mobile First by First Community Bank Batesville, rated 4.80/5 from 4,396 ratings. - Source: https://appshunter.io/ios/app/mobile-first/id828534641/reviews - App overview in markdown: https://appshunter.io/ios/app/mobile-first/id828534641.md - Rating breakdown: 5★ 3,921 · 4★ 291 · 3★ 63 · 2★ 40 · 1★ 81 ## What do users think of Mobile First? Overall sentiment: neutral **Pros** - 💻 Convenient mobile banking - ⚡ Fast and efficient - 👍 User-friendly interface - 🕰️ Saves time without traffic - 🔒 Secure banking experience **Cons** - 🐛 Login issues and app crashes - 🔑 Frequent need to re-enter credentials - 🤖 Unreliable facial recognition/Touch ID - 📱 Outdated and less intuitive UI after updates - 🤔 Lacking advanced features compared to other banks **Commonly reported bugs** - Mobile deposits not working consistently - Accounts not properly syncing or updating - Frequent app crashes and login issues - Face ID/Touch ID not functioning as expected **Most requested features** - Ability to save/view check images - More detailed account and loan information - Improved mobile deposit process - Push notifications for account activity - Integration with popular payment services ## Newest reviews (18 of 126) ### 2/5 — Awful *2026-04-26, version 6.0.15339* App loads slow, doesn’t have all the needed features. ### 5/5 — Best app ever! *2026-02-08, version 6.0.0.12947* Absolutely love this app!! ### 5/5 — Love it *2026-02-08, version 6.0.0.12947* Love it ### 2/5 — Very inconvenient *2026-02-04, version 6.0.0.12947* Less features ### 4/5 — FCB mobile app *2026-01-30, version 6.0.12184* Security excellent!! Ease of use excellent. Wish it had a running total. Thanks. ### 5/5 — Best Bank Ever!! *2026-01-24, version 6.0.12184* I’d highly recommend Kevin Kennard and his team for all your personal and business needs! ### 5/5 — Snazzy and fast *2026-01-14, version 6.0.12184* This app is faster than my other bank apps. No hiccups immediately logged in and works. ### 5/5 — Fast service *2026-01-13, version 6.0.12184* Para restablecer tu contraseña y de más an mejorado como banco ### 4/5 — Good *2026-01-13, version 6.0.12184* It’s always good so look it up on the app and transfer money into another account ### 5/5 — Mobile First App *2026-01-11, version 6.0.12184* Convenient and quick info. Nice app! ### 3/5 — Transaction dates *2025-12-30, version 6.0.12184* I don’t like how the transactions are not in order by date. They are all just thrown in and mixed up ### 3/5 — Alerts don’t work *2025-12-08, version 6.0.0.11184* Alerts don’t work and doesn’t connect to bank credit card ### 5/5 — As advertised *2025-11-21, version 6.0.0.11184* Does what I need. ### 5/5 — Mobile *2025-10-22, version 6.0.0.11184* Love the ease and convenience without the traffic!!! ### 5/5 — App works great *2025-10-17, version 6.0.0.11184* Once you get it going, it works perfect a total time saver ### 5/5 — Mobile First *2025-10-17, version 6.0.0.11184* Great App. ### 5/5 — Mobile first *2025-10-08, version 6.0.0.10347* Best app I ever downloaded ### 5/5 — My banking *2025-10-07, version 6.0.0.10347* Great ## Most critical reviews (10 lowest-rated) ### 1/5 — Why have online when you have to go into the bank for every single thing?! *2026-08-03, version 6.0.0.17678* This bank is the worst I’ve ever delt with. It takes FOREVER for them to add your money back to your account even when the company has shown PROOF that a hold has been cancelled. If you want to dispute a charge, come into the bank. I can’t deposit a check. I have to go into the bank. ### 1/5 — Terrible mobile app, so awkward. *2026-02-11, version 6.0.0.12947* Very awkward mobile app ### 1/5 — New app errors *2025-10-03, version 6.0.0.10347* I selected for the app to enable Face ID I don’t know how many times and I also asked for it to remember my username. It keeps making me type in my username and pw EVERY SINGLE TIME and also disables my Face ID making it take forever to login en when I’m in a hurry so frustrating. I used to not have this problem until the new update. ### 1/5 — Works 70% of the time *2025-09-20, version 6.0.0.10347* Pretty important for you banking app to work when you need it. Over the years this app has not worked countless times. Very unreliable. ### 1/5 — Signs me out *2025-08-28, version 6.0.0.9613* I enable Face ID and remember me every time I sign in and yet I have to sign in every time. Which means, I don’t get any of my push alerts every time the app signs me out. It’s the worst banking app I’ve used in my 44 years. And that’s saying something because I’ve had Wells Fargo account. ### 1/5 — Could be much better! *2025-07-14, version 6.0.0.8152* It is very basic, not user friendly. Needs updates. ### 1/5 — Log-in *2025-06-24, version 6.0.0.7430* What’s the point of having facial recognition log-in if you have to enter your username and password all the time! ### 1/5 — Terrible time waster *2025-06-23, version 6.0.0.7430* Makes me constantly sign in with credentials instead of going direct by face as I have requested numerous times! ### 1/5 — You app isn’t very good *2025-06-23, version 6.0.0.7430* Facial ID doesn’t work. I’ve dropped by the bank. I got the issue resolved, but it didn’t stay resolved. The app is the only thing I miss about citizens bank. ### 1/5 — Don’t like *2025-06-23, version 6.0.0.7430* Do not like this new app compared to the old one ## Most praised reviews (10 highest-rated) ### 5/5 — Love FBC MOBILE App *2026-08-08, version 6.0.0.17678* Easy to use ### 5/5 — Management *2026-07-30, version 6.0.0.17678* Awesome ### 5/5 — Mobile First *2026-07-07, version 6.0.0.16881* Mobile First is the best when you have banking business and cannot get to the bank!!! ### 5/5 — First class app! *2026-06-26, version 6.0.0.16881* Everything you need is on a fingertip! ### 5/5 — BJ *2026-06-26, version 6.0.0.16881* It’s great! ### 5/5 — Easy to Use *2026-06-04, version 6.0.0.16098* This app is easy to use easy to navigate my accounts and easy to manage my overall spend. ### 5/5 — Hello *2026-05-19, version 6.0.0.16098* Love it, keep up the amazing work!! Thank you for all you do!! ### 5/5 — No complaints *2026-04-24, version 6.0.15339* I’ve yet to have a complaint. ### 5/5 — Great *2026-04-23, version 6.0.15339* I enjoy looking up on the app . Get what’s in the my account ### 5/5 — Mobile App *2026-04-22, version 6.0.15339* This App helps me to look at my account as much as I want. I really like it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*