# Mobile Health Consumer — user reviews > 67 indexed App Store user reviews of Mobile Health Consumer by Mobile Health Consumer, rated 4.70/5 from 1,094 ratings. - Source: https://appshunter.io/ios/app/mobile-health-consumer/id554910281/reviews - App overview in markdown: https://appshunter.io/ios/app/mobile-health-consumer/id554910281.md - Rating breakdown: 5★ 904 · 4★ 120 · 3★ 18 · 2★ 7 · 1★ 45 ## What do users think of Mobile Health Consumer? Overall sentiment: negative **Pros** - 💰 Saves time and money - 🤑 Free money - 🔍 Helpful for tracking health and habits - 🏆 Makes being a wellness champion easy - 🤗 Convenient and inclusive - 🤖 Useful for open enrollment and new health plans - 🤱 Helpful for new moms - 🤼‍♀️ Motivating for health challenges - 🧠 Educational and informative - 🤝 Customizable for companies **Cons** - ⏱️ Extremely slow and laggy - 🤯 Frustratingly difficult to use - 🐛 Buggy and crashes frequently - 🔒 Unable to link accounts or sync data - 🤷‍♀️ Unclear functionality and purpose - 🤬 Causes more stress than it helps **Commonly reported bugs** - Login issues and account deletion - Inability to update insurance information - Syncing problems with third-party fitness trackers - Frequent crashes and errors **Most requested features** - Dark mode option - Improved account linking and data sync - Faster load times and smoother navigation - Better user experience and intuitiveness - More reliable and stable performance ## Newest reviews (17 of 67) ### 2/5 — Slow *2026-02-09, version 2.09* If you like staring at a loading circle everytime you click on something, this is the app for you ### 4/5 — Good but slowwww *2026-01-07* Overall the app is good but my gosh it is so slow to load any page! It’s like being back on dial up Internet connection. I don’t know why it takes so long for any and every page to load but please update the app so pages load quicker. It really makes me dread having to go into the app because of how long it takes to load anything and everything! ### 1/5 — Junk *2025-03-19, version 2.04* Not able to update my new insurance ID number/card. It is still showing my previous card information. ### 1/5 — Slow on Mobile and Web *2025-03-17, version 2.04* This application has been painfully slow, on both mobile and web. It seems it using Synchronous processes vs Asynchronous, as the application seems to be unresponsive until after any action is taken on the site or info submitted. ### 1/5 — Slow *2025-01-18* This app is really slow. After every button I press, a spinning wheel pops up and it takes 5-10 seconds to think. I’ve never seen such a slow and frustrating app to use. It feels like this app was designed to be as frustrating as possible so you never want to use it. Very disappointed that I have to use this app if I want a discount on my employer health insurance. ### 1/5 — Painfully slow user functionality *2025-01-04* Every step of using this app requires a load time. It takes so long to get from one field to another. Such a complete waste of time trying to perform a simple task. I only use this because of our company incentive but would gladly never use it again if I had a choice. ### 1/5 — Awful! *2024-12-03, version 2.01* I can rarely get into this app. Constant buffering!! ### 1/5 — Antiquated App *2024-11-11* From logging in to any page on the app requires what seems to be endless load times. It’s basic and barely functions. There are also a lot of page errors. Only use this because it’s the only option for my company. Do better, be better✌🏼 ### 1/5 — Will not add activity from Garmin *2024-10-06, version 2.0* Went thru the process to link my Garmin account, but this app cannot load activity from my account. I’ve unlinked and re-linked it, uninstalled and reinstalled both apps, still nothing for three months now. ### 1/5 — Unable to link my iPhone *2024-09-17, version 2.0* This is absolutely ridiculous, I just can’t get the app to link to my iPhone Health app and unable to participate in challenges and sync up my steps etc to get credits from my employer. Please fix this issue ASAP or tell me what am I doing wrong. Support is non-existent. ### 3/5 — Health Assessment *2024-04-04, version 1.96* I can’t complete the Health Assessment on the app please help ### 2/5 — Site is slow *2024-03-07, version 1.96* This site is very slow and crashes quite a bit. I am suppose to complete journey for a discount from my employer. I spend a lot of wasted time on this app to save money and quite honestly I don’t learn a thing from this app. ### 2/5 — Slow *2024-01-25* This app is so slow. So much time is wasted waiting to get from screen to screen with “updating”. I’ve used this app for several years, and with increased technology they should be able to figure out a way to resolve this delay. The menu in the app is not user friendly. There is no easy way to get to digital therapeutics. You need to go through the rewards menu to even find it. When doing the Stress journey, I wrote this app causes stress as it is not easy to use and that is so frustrating. ### 1/5 — Junk… outdated *2024-01-08, version 1.95* App fails to work every January… obviously exceeding its capabilities… ### 1/5 — Why is your app crashing?? *2023-08-09* My employer forces me to use this app to get a discount on my health insurance. It’s not much but every little bit helps. This app is ridiculous to begin with. If employers cared they would provide decent benefits to their employees instead of paying their executives millions of dollars a year. Instead I’m wasting my time off completing this nonsense and the app is agonizingly slow and crashing. Do better. I’m sure you were paid well. Unlike me. ### 1/5 — Beyond tired of having this app delete my account *2023-01-10, version 1.85* This is annual. If you plan to do anything with my account i need digital or written record. Anything less is criminal. ### 1/5 — The app never works *2023-01-03, version 1.85* I can never log into the app. There is always an issue with signing in or my “network” but everything else on my phone works fine. So frustrating. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow *2026-06-16* If you like staring at a loading circle everytime you click on something, this is the app for you Edit** The loading circle persists through updates. Now my garmin watch, although links through garmin connect, won't sync. And I get an error trying to refresh the data. I didn't think I could hate this app anymore. ### 1/5 — Worst performing app on my phone *2026-04-01, version 2.10* The developers of this app are way in over their head as this app can’t reliably provide its most basic functions. It’s evident they never fully tested the app prior to launch. A complete and total disaster. ### 1/5 — Horrible app *2026-03-09, version 2.10* The latest update has totally screwed up the app. It is not user friendly at all and many features have disappeared with no way to find them since the search field turns up no results. Even attempting to get help with the app has changed. You’re on your own now. ### 1/5 — Trash *2026-01-06, version 2.09* Don’t waste your life re-entering code after code and timeout after timeout. The stress in that alone isn’t worth selling your data for the rewards. ### 1/5 — Slow *2026-01-05, version 2.09* This app is slow and is not user friendly. ### 1/5 — SLOOOOOWWWWWW *2025-09-24, version 2.07* This app is extremely aggravating to navigate. It’s like they made it hard to get around and then to top it off every page takes FOREVER to load. ### 1/5 — By the time you’re reading this, I’m dead. *2025-09-03, version 2.07* This app has a lot of features, would be amazing if it wasn’t SOOOOOO slow. The only reason I’m still using it, is because my employer offers a discount for my health insurance. Though honestly the discount might not be worth the years off my life I’m sitting here waiting for it to load. ### 1/5 — SLOW *2025-08-07, version 2.06* This is a requirement where I work and is the SLOWEST APP IVE EVER USED. Extremely frustrating to have to do something you don’t even want to do and then on top of it you are wasting your time. The app is also difficult to navigate. Do you make this way purposefully??? ### 1/5 — App barely works *2025-07-08* This app is so annoying, it takes a very long time to log into it. It’s super slow once you’re in. I’m forced to use this to get a significant discount on my health insurance premium and that’s kind of a joke too as it doesn’t lead to any real significant changes. I’m healthy to begin with bc I live a healthy lifestyle but this is a hoop they make us junk through. Annoying, but the discount is worth it. ### 1/5 — Slow *2025-04-18, version 2.05* It’s almost like they make it painfully slow and glitchy so you don’t meet the requirement for your company and get the health insurance discount. Takes forever to load and never links to the trackers. Infuriating app. ## Most praised reviews (10 highest-rated) ### 5/5 — Saves time and money *2025-08-21* The back pain program is amazing! I use the stretches everyday to alleviate back pain at home and it costs me nothing! ### 5/5 — Nice *2023-04-08, version 1.87* Enjoy using this app! Easy to use and convenient. ### 5/5 — Thanks *2022-06-22, version 1.81* Mobile Health has been great for keeping track of what’s available to me! ### 5/5 — Free money *2022-06-09, version 1.81* Love it ### 5/5 — So useful *2021-11-08* I needed to run to Urgent Care and of course I could not find my healthcare card. I remembered it was in Mobile Health. I was even able to print the card. Such a life saver since it would take forever to get a new one from my carrier. ### 5/5 — Helpful! *2020-11-02, version 1.72* Helps me track my health and habits ### 5/5 — An app that is 100 percent ours *2018-06-30* As a benefit manager we struggled with finding a vendor who could support our custom programs and outcomes based incentive strategy. Not only did mobile health exceed our expectations, they continue to deliver with immediate response to our changes we ask for and the app is 110 percent our branding! ### 5/5 — Big Tom 28 *2018-06-30, version 1.50* I was having trouble logging into the app because I was using “Tom” instead of Thomas. I emailed the support team and they responded in minutes! ### 5/5 — Great mobile health tool. *2018-06-27, version 1.50* I've been using this app for 2 years now and it makes it easy to stay on top of my wellness habits. It's convenient and pretty much all inclusive. ### 5/5 — Make Being a Champion Easy *2018-06-18* As a wellness champion in my company, it was difficult to access information from corporate about what other locations were doing and what was successful. Mobile Health allows the Wellness Champions to learn from other locations and even be competitive! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*