# Mobile ID

> Secure second factor authentication and electronic signatures for mobile devices. (iPhone/iPad app by Swisscom (Switzerland) Ltd..)

- Source: https://appshunter.io/ios/app/mobile-id/id1500393675 (this page in markdown: same URL + `.md`)
- Developer: [Swisscom (Switzerland) Ltd.](https://appshunter.io/developer/331127724)
- Category: Utilities
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 10 MB
- Languages: American English, French (France), German (Germany), Italian
- Released: 2021-11-04
- Data updated: 2026-07-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobile-id/id1500393675/reviews.md

## What is Mobile ID?

Turn your smartphone into a highly secure second factor trusted by banks, government agencies and leading enterprises. Cryptographically protected push prompts are approved in seconds with device passcode, face or fingerprint.

Key features:

• Secure login - Two-step verification with structured Transaction Approval for clear, detailed prompts.

• E-signatures - Acts as your intent confirmation for advanced and qualified electronic signatures under Swiss and EU regulations, supported by multiple signature service providers.

• Extra protection - Optional geofencing, tamper-proof device binding and state-of-the-art encryption.

Privacy & cost: We collect no personal data, share nothing with third parties, show no ads, and the app is free.

Support: app@mobileid.ch
FAQ & info: https://mobileid.ch

## Key features

- Secure login with transaction approval
- Electronic signatures for Swiss and EU regulations
- Geofencing and tamper-proof device binding
- State-of-the-art encryption
- Biometric authentication support

## Recent user reviews (10 of 10)

All indexed reviews: https://appshunter.io/ios/app/mobile-id/id1500393675/reviews.md

### 1/5 — Handywechsel

*2026-03-15, version 1.5.7*

Schlechter support

### 1/5 — Unfassbar unzweckmäßig

*2025-11-17, version 1.5.3*

Diese App funktioniert nicht im Ansatz. Das Zusammenspiel zwischen dieser und anderer Apps ist fatal. Sobald ein linker im Spiel ist, ist die App nutzlos und verweigert ihren Zweck. Absolut nicht zu empfehlen

### 1/5 — Non funziona

*2025-03-13, version 1.4.1*

L’app non funziona

### 1/5 — Horrible experience

*2024-10-24*

I am getting error messages every time I try to use the app and get past the SMS stage. The error is not on my end. I would never willing use this app again.

**Developer response:** We're sorry to hear about the trouble you're facing. For the best assistance, please contact our support team at app@mobileid.ch with details about the issue. We'd be happy to help resolve this and improve your experience. Thank you for your feedback!

### 1/5 — An App that just doesn't work

*2024-05-17*

Time wasting app that just doesn't work. Very disappointed as it carries so much importance and is very much vital to some.

**Developer response:** We’re sorry to hear about your experience. We understand how important the app is and regret any inconvenience caused. Please contact us at app@mobileid.ch with more details so our support team can assist you in resolving the issue as soon as possible. Thank you for your patience.

### 1/5 — What a confusing trash is this?

*2024-03-27*

Far to complicated!!! You need to download at least three apps? After trying a couple of this for hours just an error message “Error because of ….bla bla …..”. And no further instructions?!? First identification didn’t work, we try another one. Video authentication works but I never got the promised SMS. Next try not possible because you change the authentication bla bla bla…. At least 5 hours wasted life time!!! Also far to much text you have to read, understand and keep in mind Pictures far to big forces you to scroll too much. Sorry, but this is really trash!!!

**Developer response:** Hello,

Thank you for taking the time to share your feedback. We're sorry to hear about your frustrations, but it seems there might be a mix-up. Our app, Mobile ID, focuses solely on authentication and does not require downloading multiple apps or involve video authentication. It sounds like your experience may relate to a different service that uses Mobile ID for signing or other purposes.

We'd love to help you with any issues directly related to the Mobile ID app. Please reach out to us at app@mobileid.ch with your concerns, and we'll make sure to address them promptly. However, for issues related to other services or apps, we recommend contacting the respective support teams.

Thanks again for your feedback, and we look forward to assisting you.

Best regards,
The Mobile ID Team

### 1/5 — Funktioniert anscheinend außerhalb der Schweiz nicht

*2023-10-19, version 1.4.0*

Total sinnlose Spp funktioniert bei mir in DE nicht - musste die Videoauthentifizierung im Webbrowser machen.

### 1/5 — Typical German garbage

*2023-03-28, version 1.3.0*

Typical Swiss/German clunky cumbersome garbage.

### 3/5 — iWatch Anbindung fehlt

*2021-03-21, version 1.1.0*

Ich benötige die App zum Erstellen eines eRezeptes. Leider muss jedes Rezept einzeln bestätigt werden, dies ist ein enormer Zeitaufwand! Ich bekomme zwAr eine Meldung auf meiner iWatch aber eine Bestätigung der Authentifizierung kann ich hiermit nicht erwirken

### 5/5 — Endlich auch in Deutschland

*2020-04-16, version 1.0*

Super, dass es Mobile ID jetzt auch in Deutschland gibt. Perfekt und einfach in der Benutzung.

## Frequently asked questions about Mobile ID

### What is Mobile ID used for?

Mobile ID functions as a secure second factor for logins, trusted by financial institutions and government agencies. It also enables advanced and qualified electronic signatures under Swiss and EU regulations.

### How secure is Mobile ID?

The app employs cryptographically protected push prompts, device passcode, face or fingerprint authentication, and optional features like geofencing and tamper-proof device binding for enhanced security.

### Does Mobile ID collect personal data?

No, Mobile ID explicitly states that it collects no personal data and shares nothing with third parties, ensuring user privacy.

### Is Mobile ID free to use?

Yes, the app is completely free to download and use, with no advertisements or in-app purchases.

### What devices does Mobile ID support?

Mobile ID is currently supported on iPhones and iPods, indicating compatibility with Apple's iOS ecosystem.

### How often is Mobile ID updated?

The latest version is 1.5.7, and the app was last updated on March 2, 2026, suggesting a consistent update schedule.

### What is the user sentiment for Mobile ID?

Based on the provided data, Mobile ID has a rating of 1.0 stars from 2 ratings, indicating a very low user satisfaction currently.

### Can Mobile ID be used for electronic signatures?

Yes, Mobile ID acts as an intent confirmation for advanced and qualified electronic signatures, supported by multiple signature service providers under Swiss and EU regulations.

## Version history (last 5 releases)

### 1.5.9 — 2026-07-07

We continuously optimize our app and fix bugs to help ensure the security of your app.

### 1.5.8 — 2026-04-07

We continuously optimize our app and fix bugs to help ensure the security of your app.

### 1.5.7 — 2026-03-02

We continuously optimize our app and fix bugs to help ensure the security of your app.

### 1.5.6 — 2026-02-20

We continuously optimize our app and fix bugs to help ensure the security of your app.

### 1.5.5 — 2026-02-03

We continuously optimize our app and fix bugs to help ensure the security of your app. In addition, you benefit from improved features.

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## More apps by Swisscom (Switzerland) Ltd.

- [Patrouille des Glaciers – PdG](https://appshunter.io/ios/app/patrouille-des-glaciers-pdg/id509160155)
- [Swisscom blue TV](https://appshunter.io/ios/app/swisscom-blue-tv/id798597407)
- [Signature Approval](https://appshunter.io/ios/app/signature-approval/id6464310440)
- [Swisscom Sign](https://appshunter.io/ios/app/swisscom-sign/id6670266325)

All apps by Swisscom (Switzerland) Ltd.: https://appshunter.io/developer/331127724

## Related topics

[swisscom](https://appshunter.io/ios/topics/swisscom) · [mobile id](https://appshunter.io/ios/topics/mobile-id)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-19.*