# Mobile Link for Generators — user reviews

> 2,276 indexed App Store user reviews of Mobile Link for Generators by Generac Power Systems, Inc., rated 4.80/5 from 80,006 ratings.

- Source: https://appshunter.io/ios/app/mobile-link-for-generators/id829129497/reviews
- App overview in markdown: https://appshunter.io/ios/app/mobile-link-for-generators/id829129497.md
- Rating breakdown: 5★ 70,540 · 4★ 6,948 · 3★ 1,017 · 2★ 285 · 1★ 1,216

## What do users think of Mobile Link for Generators?

Overall sentiment: negative

**Pros**

- 🌟 Reliable generator performance
- 📡 Useful monitoring capabilities
- 🔋 Assurance of backup power

**Cons**

- 🚫 Frequent WiFi disconnections
- 🐛 Buggy and unreliable app
- 💰 Expensive subscription for basic features
- 📊 Lack of advanced monitoring and control

**Commonly reported bugs**

- App crashes and freezes
- Inconsistent status updates
- Difficulty reconnecting after power outages

**Most requested features**

- Remote start/stop capabilities
- Real-time power consumption data
- Customizable exercise schedules
- Improved push notification system

## Newest reviews (19 of 2,276)

### 3/5 — Need More Info

*2026-08-28, version 3.17.0*

Would be nice if this displayed running volts, amps, and kW.

### 2/5 — Software issues

*2026-08-27, version 3.17.0*

The generator application notifications are delayed. Sometimes by days.

### 3/5 — Not worth the cost

*2026-08-27, version 3.17.0*

Too expensive for push notifications and the ability to schedule exercise settings on the app. If this app could remotely turn the generator on or off, it would be worth the cost. The free app is all you really need.

### 5/5 — New Guy

*2026-08-27, version 3.17.0*

So far, so good!

### 5/5 — App works well

*2026-08-27, version 3.17.0*

Does what it should!

### 5/5 — Generac 34KW is Awesome

*2026-08-27, version 3.17.0*

I’m  writing this review at 2:04AM because we lost power an hour ago and our Generac 34KW is working flawlessly. It does everything advertised and more. 
Thank you!
Ken W.

### 5/5 — Mobile Link

*2026-08-27, version 3.17.0*

I enjoy having ML directly.

### 5/5 — President

*2026-08-26, version 3.17.0*

Great service

### 5/5 — President

*2026-08-26, version 3.17.0*

Exelente service

### 5/5 — Terrific service

*2026-08-26, version 3.17.0*

Dependable backup energy

### 5/5 — Home stand by generator

*2026-08-26, version 3.17.0*

We are in our 2nd year on our 24 Kw generac. 
So far we have only needed 39 hrs of alternate power.
This unit has powered our home 100%. Transfer switch has worked flawless.
5 bedrooms, 3 baths, 2 / 50 gallon electric hot water heaters, washer and dryer , stove, oven, water well, with no hesitation.
We are very pleased with our purchase.
JC . McComb, MS.

### 5/5 — Generator

*2026-08-26, version 3.17.0*

So love my whole house generator. One less thing to worry about

### 5/5 — Mobile Link

*2026-08-26, version 3.17.0*

Love it

### 5/5 — Worth every penny

*2026-08-26, version 3.17.0*

A must have!

### 5/5 — 5

*2026-08-26, version 3.17.0*

5

### 5/5 — Great Security

*2026-08-25, version 3.17.0*

Love the simplicity of function!

### 5/5 — Generac 10

*2026-08-25, version 3.17.0*

Excellent!

### 5/5 — Useful app

*2026-08-25, version 3.17.0*

It has a learning curve as it has so much information about your generator.  It’s also helpful that my dealer sees what I see and can manage the generator from their office.

### 5/5 — Schwaber’s

*2026-08-25, version 3.17.0*

Great Generator

## Most critical reviews (10 lowest-rated)

### 1/5 — don’t prompt me for reviews

*2026-08-26, version 3.17.0*

you’ll get a better review from me if i can use the app without being prompted for a review. also please make an official home assistant integration

### 1/5 — Great App

*2026-08-19, version 3.17.0*

East to navigate

### 1/5 — Not working on app.

*2026-08-17, version 3.17.0*

For whatever reason, my app will never stay connected for very long and then I have to play with it for a very long time by the generator to get it to work. This app or the connection with the generator seems to be awful, and it constantly tells me I have Wi-Fi. I have Wi-Fi. I have Wi-Fi available on the generator for my home and it still does not wanna work half the time?

### 1/5 — Exercise

*2026-08-16, version 3.17.0*

The app failed twice to put the unit in “exercise” mode

### 1/5 — $75/yr for push notifications

*2026-08-12, version 3.17.0*

Push notifications should not be a premium feature where I have to pay $75+ per year. That is beyond ridiculous.

### 1/5 — App is terrible

*2026-08-08, version 3.17.0*

I wish this app would work properly and not time out

### 1/5 — Not happy with App.

*2026-07-26, version 3.16.0*

This app is terrible.  Their support is very good I did everything that they said to do including getting an extender.
I get between 2%-20% which is not acceptable.  They should update their app.

### 1/5 — Cannot get login screen to load

*2026-07-21, version 3.16.0*

Using latest iOS. Have deleted the app and rebooted my phone many times. Issue persists over months. Absolutely useless.

### 1/5 — One one phone per generator?

*2026-07-19, version 3.16.0*

I tried to log into the account for my mom’s generator that my brother can log into and could not, using the same credentials that he uses.  When I call support, I was told only one device could connect to the account.  This is very inconvenient as both my brother and I help our nearly 90 year old mother.  If this is true, I am very curious what the reasoning behind this decision is.  Until I can sign into the app, it is worthless to me and doesn’t even deserve one star.

### 1/5 — Useless APP

*2026-07-09, version 3.16.0*

General removed all useful features, like setting the exercise day and time.  Can’t even see the units name and serial number once logged in…why is that?

## Most praised reviews (10 highest-rated)

### 5/5 — Peace of Mind

*2026-08-28, version 3.17.0*

It is easy to see the status of my generator with Mobile Link. That gives me peace of mind when it comes time for it to start running in a time of need.

### 5/5 — Good app

*2026-08-28, version 3.17.0*

Useful for event monitoring

### 5/5 — Generac

*2026-08-27, version 3.17.0*

Awesome app

### 5/5 — Baldwin

*2026-08-27, version 3.17.0*

Outstanding

### 5/5 — Power situation

*2026-08-27, version 3.17.0*

My generator has come through many times Generac is the only way to go, reliable, dependable, and keeps my house going

### 5/5 — Totally broken

*2026-08-27, version 3.17.0*

This app has not been correct for over three months. The latest problem: On the 4th of July it notified me that it was in exercise mode on the 3d of July. At the same time it notified me that the System was ready to run on the 3d of July. The System never ran on the 3d of July. Now I learn it has increased its monthly rate by $2.50 without any notice of a rate increase. I don’t believe this rating of 4 Stars.

### 5/5 — HTSOC

*2026-08-27, version 3.17.0*

Lost WiFi link.

### 5/5 — Service

*2026-08-27, version 3.17.0*

They are awesome!

### 5/5 — Michigan generator

*2026-08-27, version 3.17.0*

Ok

### 5/5 — Generac ROCKS!!

*2026-08-27, version 3.17.0*

Peace of mind in our challenging times.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
