# Mobile Live

> Field service app for real-time data, navigation, and job management. (iPhone/iPad app by Real Green Systems.)

- Source: https://appshunter.io/ios/app/mobile-live/id1357658699 (this page in markdown: same URL + `.md`)
- Developer: [Real Green Systems](https://appshunter.io/developer/945141221)
- Category: Business, Productivity
- Price: Free
- Rating: 1.80/5 from 152 App Store ratings · 72 written reviews indexed
- Age rating: 4+
- Requires: iOS 9.0 · 143 MB
- Languages: American English
- Released: 2018-11-13
- Data updated: 2026-08-27
- Monetization: paid
- User reviews in markdown: https://appshunter.io/ios/app/mobile-live/id1357658699/reviews.md

## What is Mobile Live?

Mobile Live extends your Service Assistant application by bringing the field staff into the 21st Century with live data connectivity. 

Collect production to upload back to the office as soon as its complete
Access the latest navigation maps without having to check for updates
Route and dispatch stops to the field as they come in
Generate and print estimates in the field
Add new jobs without having to enter them in Service Assistant
Print customer invoices, including upsell coupons on site
Perform block leading and add customers to generate new sales

(Service Assistant and Mobile Live licenses required)
*Continued use of GPS running in the background can dramatically decrease battery life.

## Key features

- Live data connectivity
- Real-time production upload
- Latest navigation maps
- Route and dispatch stops
- Generate estimates in field
- Add new jobs on-site
- Print customer invoices

## What do users think of Mobile Live?

Overall sentiment: negative

**Pros**

- 👍 Intuitive and easy-to-use interface
- 💼 Helpful for business organization and growth
- 📱 Useful tab-based organization system
- 🔄 Continuous feature additions and improvements
- 📞 Good customer support and training available

**Cons**

- 🐢 Extremely slow app performance
- 💥 Constant crashes and freezes
- 🔓 Frequent unexpected logouts
- 🔋 Excessive battery drain
- 📊 Poor data consumption and upload speeds
- 🗺️ Inaccurate GPS tracking
- ⚠️ Inconsistent Android version performance
- 🎯 Unintuitive navigation and user experience
- 💰 Expensive pricing for poor functionality
- 🔧 Inadequate customer support responsiveness
- 📝 Text visibility and readability issues
- ⏱️ Requires constant timer interactions
- 🔄 Excessive background refreshing instead of background loading

**Commonly reported bugs**

- App crashes 2-10+ times per day
- Forced logouts after every stop or job
- Slow loading times for routes, customers, and production data
- App freezes when navigating between tabs
- Attachment/photo uploads take 20-25 minutes then crash
- GPS constantly showing wrong locations
- App logs out users randomly during work
- Jobs fail to close out properly
- Requires full restart and login after brief periods of inactivity
- Force closes 7-10 times per day on some devices
- Text input not visible while typing descriptions
- Android version has significant mapping issues
- App overheats phones and drains battery rapidly
- Connection/slow load speed issues persist for 5+ years
- Buttons require 3-4 taps to select properly
- App runs in background consuming battery when closed

**Most requested features**

- Personal notes feature for customer accounts (internal notes not visible to customers)
- Ability to back out of customers from address line without crashing
- Background data refreshing instead of forced logouts
- Address location saving for difficult-to-find customer locations
- Production value totaling during the day
- Visible text input when typing descriptions on tickets
- Better font size scaling for login screens
- Multiple stops handling capability
- Improved customization options for company-specific needs

## Recent user reviews (10 of 72)

All indexed reviews: https://appshunter.io/ios/app/mobile-live/id1357658699/reviews.md

### 1/5 — Terrible. Crashes often. Slows my production daily.

*2026-01-16, version 4.3.226*

Title says it. I’m stuck with this system unfortunately.

### 1/5 — Crash Freeze

*2026-01-13, version 4.3.226*

The app crashes all of the time. It’s slow as can be and actually slows production down. Can’t do multiple stops at once and it’s hard to navigate through different tabs due to the speed. Not to mention there’s not much you can do with the app as customer account screen looks terrible. If the app was like the webpage then it would be significantly better. No updates that make a difference over the 4 years I’ve used it.

### 1/5 — Slow and Infuriating

*2025-09-18, version 4.3.226*

We use this app for our routes at the lawn care business I work for, and I must say it’s incredibly slow and unoptimized. Easily adds five minutes to each stop cause it needs to reload each time you clock in or out of a property. Constantly not responsive and logs out the user randomly.

### 1/5 — Horrible. Constantly have problems.

*2025-07-30, version 4.3.226*

Do not use this app for your business. Always freezing for my employees, gps is constantly wrong with this app. Has had many times not working all day and interfering with production.

### 1/5 — HORRIBLE

*2025-06-20, version 4.3.226*

This app is horrifically slow. It will eat all of your data and it literally is a waste of your time.   Trying to fit a square peg in a round hole is less frustrating than this.

### 1/5 — Very Slow and Freezes constantly

*2025-03-12, version 4.3.226*

I can’t be more honest when I say this app is not worth it. Take your business elsewhere. This is not convenient for any business and will end up wasting you more time than it saves my logging things manually. They really need to do some heavy maintenance on this app to accommodate for their lack of development.

### 1/5 — Great for everything except taking pictures and having them upload so you have them.

*2025-03-07, version 4.3.226*

After you complete a stop it takes about 20-25 minutes for the attachments to “upload” and then the app logs you out and crashes.

### 1/5 — Trash

*2025-03-07, version 4.3.226*

Complete garbage app

### 1/5 — Honestly it’s awful

*2025-03-04, version 4.3.226*

This app is overwhelming, bulky, limited in it customization you may want for your companies needs. We went from Field Routes to this app and it’s a total downgrade. If field routes is more expensive it’s because it’s worth it. It’s a far superior app that allows you to tailor it what you want and need. Your employees will gripe at you for weeks trying to figure this mess of an app out.

### 1/5 — I use it for work, it function’s but….

*2024-08-13, version 4.3.221*

This app will crash anywhere from 2-10 times a day. 
I do not see the need for it to lock you out for it to refresh every time you do something in the app, every other app does background refreshing. 
It is impossible to do anything quickly in the app, it does not feel polished. (Have to tap buttons 3-4 times to select things) 
It is missing key features I believe any app like this should have. For example, I would like to add personal notes on customer’s accounts that they won’t see right in the app so the next time I visit the property I can see any notes I left for myself. Such as “use the left side gate to get to back yard” “watch for dog” and so on. It does not have anything like that feature. 
This app has not been updated since I’ve started using it, feels like the dev team has other things to worry about. 
Overall this app will function…most of the time. It needs polishing and updating.

## Frequently asked questions about Mobile Live

### What does Mobile Live do?

Mobile Live connects field staff to your Service Assistant application, providing live data connectivity. It allows field teams to collect and upload production data in real-time, access the latest navigation maps, and manage jobs and customer interactions directly from the field.

### What are the key features of Mobile Live?

Key features include real-time data collection and upload, access to up-to-date navigation maps, routing and dispatching of stops, on-site estimate generation, adding new jobs directly, and printing customer invoices with upsell coupons. It also supports block leading and customer addition for new sales.

### How much does Mobile Live cost?

The application requires both Service Assistant and Mobile Live licenses to operate. Specific pricing details for these licenses are not provided in the description, but it indicates a licensing model rather than a free or ad-supported service.

### What are the system requirements for Mobile Live?

The description does not specify exact compatibility requirements for operating systems or devices. However, it is designed to extend the Service Assistant application and requires licenses for both. Continued use of GPS may impact battery life.

### How can Mobile Live improve field operations?

It streamlines field operations by enabling immediate data transfer, reducing the need for manual data entry back at the office. Field staff can also generate documents like estimates and invoices on-site, improving customer service and efficiency.

## Version history (last 5 releases)

### 4.3.226 — 2025-01-29

Fixed various printing issues
Improved PDF viewer

### 4.3.225 — 2024-09-16

Changed autopay enrollments to not require a payment
Fixed an issue that some users were seeing when attempting to make a phone call

### 4.3.224 — 2024-09-09

Required update to ensure compliance with payment card standards
Fixed image compression issues that some users may have been experiencing

### 4.3.221 — 2023-03-15

Required update to ensure continued proper operation of live truck tracking feature

### 4.3.220 — 2022-04-20

Fixed a problem where printing estimates would bring up the preview in some cases
Added logic to support surcharges while printing invoices

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*