# Mobile Office 10 — Genesys Cloud CX

> Mobile contact center tools for business communication and customer interaction management. (iPhone/iPad app by ideal systems.)

- Source: https://appshunter.io/ios/app/mobile-office-10/id1467327762 (this page in markdown: same URL + `.md`)
- Developer: [ideal systems](https://appshunter.io/developer/553198765)
- Category: Business
- Price: Free
- Rating: 5.00/5 from 4 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.3 · 37 MB
- Languages: English
- Released: 2019-07-19
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobile-office-10/id1467327762/reviews.md

## What is Mobile Office 10?

With Mobile Office 10, we provide you the ability to extend the customer journey and communication to virtually anyone in your company or organization by mobilizing the same tools agents use in your contact center onto the mobile devices in your company. Branch managers, field technicians, home workers, store managers, anyone can now handle customer interactions without losing the ability to manage and monitor the interaction.

## Key features

- Mobilize contact center tools
- Extend customer journey
- Handle customer interactions
- Manage and monitor interactions
- Support for branch managers, field technicians, and remote workers

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/mobile-office-10/id1467327762/reviews.md

### 5/5 — Great for road warriors

*2022-05-20, version 10.5.4*

Very pleased with integration to Genesys. Never miss a call/sale!

## Frequently asked questions about Mobile Office 10

### What is Mobile Office 10 used for?

Mobile Office 10 allows you to extend customer communication and interactions to any employee on their mobile device, using the same tools agents use in a contact center. This enables seamless management and monitoring of customer interactions for various roles.

### Who can use Mobile Office 10?

The app is designed for a wide range of users within an organization, including branch managers, field technicians, home workers, and store managers. Anyone needing to handle customer interactions remotely can benefit.

### What devices does Mobile Office 10 support?

Mobile Office 10 is available for iPhone, iPad, and iPod devices. It is designed to run on Apple's mobile operating system.

### Is Mobile Office 10 free to use?

Yes, Mobile Office 10 is available for free. There are no upfront costs associated with downloading or using the core functionalities of the application.

### How often is Mobile Office 10 updated?

The latest version of Mobile Office 10 is 10.5.5.0, and it was last updated on April 19, 2023. This indicates regular updates to improve functionality and address any issues.

### What is the age rating for Mobile Office 10?

Mobile Office 10 has an age rating of 4+. This suggests it is suitable for users of all ages, with no mature content.

### What is the user sentiment for Mobile Office 10 based on ratings?

Mobile Office 10 has received an excellent rating of 5.0 stars from 4 ratings. This high score indicates very positive user sentiment among its current user base.

## Version history (last 2 releases)

### 10.5.5.0 — 2023-04-19

renamed app

### 10.5.5 — 2023-01-04

general improvements and bug fixes

## Apps similar to Mobile Office 10

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Mongoose Cadence](https://appshunter.io/ios/app/mongoose-cadence/id1139276884) | 3.3 (13) | Free | Business |
| [nVoq Wireless Microphone](https://appshunter.io/ios/app/nvoq-wireless-microphone/id1346917988) | 4.6 (13) | Free | Business |
| [Genesys Cloud Supervisor](https://appshunter.io/ios/app/genesys-cloud-supervisor/id1001193746) | — | Free | Business |
| [PATLive](https://appshunter.io/ios/app/patlive/id552251370) | 5.0 (12) | Free | Business |
| [Genesys Bold360 Chat](https://appshunter.io/ios/app/genesys-bold360-chat/id1644579371) | — | Free | Business |
| [Genesys Cloud Communicate](https://appshunter.io/ios/app/genesys-cloud-communicate/id1504715951) | 4.4 (301) | Free | Business |

## More apps by ideal systems

- [Mobile Connect for Amazon](https://appshunter.io/ios/app/mobile-connect-for-amazon/id1625067813)
- [Mobile Office (legacy app)](https://appshunter.io/ios/app/mobile-office-legacy-app/id1625068200)
- [Mobile Office for Genesys](https://appshunter.io/ios/app/mobile-office-for-genesys/id6535686383)
- [Mobile One for NICE CXone](https://appshunter.io/ios/app/mobile-one-for-nice-cxone/id6746488492)

All apps by ideal systems: https://appshunter.io/developer/553198765

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*