# Mobile Recharges by doctorSIM — user reviews > 9 indexed App Store user reviews of Mobile Recharges by doctorSIM by doctorSIM Mobile SL, rated 2.92/5 from 12 ratings. - Source: https://appshunter.io/ios/app/mobile-recharges-by-doctorsim/id6474690682/reviews - App overview in markdown: https://appshunter.io/ios/app/mobile-recharges-by-doctorsim/id6474690682.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## Most critical reviews (9 lowest-rated) ### 1/5 — unclear *2026-01-24* price should not be deducted if you are going to stop topping up phone for identity verification purposes ,& after I requested a refund and no longer needed to top up , you decided to top up the phone yourselves. This is ‏incomprehensible **Developer response:** Hello, We are truly sorry for the experience you’ve had and the confusion regarding your top-up process; we completely understand your frustration. We want to look into what happened in detail and provide a solution that makes you feel supported. Please contact us directly at info@doctorsim.com. Our team is fully available to assist you with your request and ensure you are satisfied with the outcome. Your peace of mind is our priority, and we will be looking out for your message to resolve this as soon as possible. We are here to help you 💙 ### 1/5 — Don't use *2025-12-02* I did a payment, he kept my Money, and I have no service **Developer response:** Hello, We’re truly sorry to hear about your experience and we want to reassure you not to worry. If for any reason your order was not delivered, we will investigate the situation thoroughly and, should anything have gone wrong, we will issue a full refund of your money. To provide you with the assistance you need, please contact us directly at info@doctorsim.com and one of our agents will be glad to help you resolve this quickly. At doctorSIM we’re with you 💙 ### 1/5 — Bunch of frauds *2025-11-20, version 3.0.88* Bunch of frauds ### 1/5 — Esta Aplicación Es Un Rob.o *2025-03-05* Se Robar.on Mi Dinero Nunca Llegó La Recarga **Developer response:** Lamento mucho cualquier inconveniente que haya experimentado con su recarga. Entiendo lo frustrante que puede ser no recibir el servicio esperado, y quiero asegurarle que en doctorSIM contamos con muchos años de experiencia ofreciendo servicios confiables a nuestros clientes. Nuestro compromiso es siempre brindar soluciones oportunas y efectivas. Para poder verificar su caso de manera detallada y ofrecerle todo el soporte necesario, le pedimos por favor que se comunique con nuestro equipo a través del correo info@doctorsim.com. Agradezco su paciencia y confianza, y estamos comprometidos a resolver esta situación lo más pronto posible. Saludos cordiales! ### 1/5 — No carga *2025-02-28, version 1.0.62* Hola, no abre bien desde el móvil no me carga por ejemplo en chose your gif card se queda cargando y ya está. En cambio desde el navegador si, todo bien pero la app mmm no. Sería bueno que funcionara ### 1/5 — Doesn't Work in India *2024-11-01, version 1.0.51* This app is Not working in India. ### 1/5 — Scammers *2024-09-09, version 1.0.49* Dr sim asking for my id card scan something fishy stay away plz ### 5/5 — Does what it says. *2025-11-14* Had an emergency Top-up need and went thru instant with no issues. **Developer response:** Hooray, thank you for your rating. It fills us with joy to know that you're satisfied with our services. If you need anything else, you know where to find us! ### 5/5 — Muy buena *2025-06-12, version 1.0.111* De todas las opciones de recarga que he probado, sin duda la mejor. Entrega instantánea, alertas de promociones en tiempo real, posibilidad de programar recargas mensuales y todo sin necesidad de registro. Ideal para quienes gestionamos varias líneas y enviamos recargas a nuestros familiares en el extranjero. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*