# Mobile Security User

> Workplace safety and security app with mobile ID, alerts, and evacuation features. (iPhone/iPad app by Carrier Fire & Security Americas Corporation.)

- Source: https://appshunter.io/ios/app/mobile-security-user/id1498204428 (this page in markdown: same URL + `.md`)
- Developer: [Carrier Fire & Security Americas Corporation](https://appshunter.io/developer/451636050)
- Category: Business, Utilities
- Price: Free
- Rating: 1.00/5 from 3 App Store ratings · 3 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 38 MB
- Languages: English
- Released: 2020-03-03
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobile-security-user/id1498204428/reviews.md

## What is Mobile Security User?

Mobile Security User is a mobile application that enhances safety and security, designed to be used by everyone in the workplace. With Mobile Security User, employees can receive notifications from security personnel, utilize their phone as a mobile photo ID or mobile credential using HID Origo services integrated with NetBox version 5.3 or later, share crowdsourced media, raise or lower threat levels, and muster during an evacuation event. Mobile Security User features tight integration with Mobile Security Professional, making them an ideal pairing in enterprise deployments.

Mobile Security User features a mobile photo ID to enable users to identify themselves, streamlining access throughout a building or campus. The photo ID also includes an individualized QR code for use during evacuations. Users can also take a variety of actions within the app such as calling security, escalating a threat (which can initiate a lockdown) as well as self-mustering in the event the user is not present for an ongoing evacuation.

Mobile Security User can also receive notifications. Notifications can be sent to individuals or groups of people using Mobile Security User from Magic Monitor, NetBox and Mobile Security Professional via the Cumulus cloud service.

Mobile Security User supports the ability to share crowdsourced media captured on smartphones. Using the app, users can upload media to the Cumulus cloud platform where it can then be downloaded, curated and viewed alongside recorded security footage on a Magic Monitor.

The app also features an access level approval workflow. Administrators can create a tiered approval group whose members are able to approve access levels assigned to cardholders directly from Mobile Security User. The notification for approval can be approved, denied or ignored. When ignored, the notification will move to the next person assigned in the approval group.

## Key features

- Mobile photo ID and credential
- Security notifications and alerts
- Crowdsourced media sharing
- Evacuation mustering
- Access level approval workflow
- Threat level management

## Recent user reviews (3 of 3)

All indexed reviews: https://appshunter.io/ios/app/mobile-security-user/id1498204428/reviews.md

### 1/5 — Too buggy

*2024-10-18*

Mobile apps will deactivate on its own. You have to reactivate before using again. Can’t use for more than a week.

### 1/5 — Still too many bugs

*2024-06-17*

End users are getting message with same request every few minutes even after approving/denying/ignoring request.  Finally had to remove ACL approval feature to make it stop. 

Have to delete all messages one by one.  Swiping left and hitting delete doesn’t work most the time. 

The concept is great, execution has quite a ways to go yet.

### 1/5 — Doesn’t work on iPad

*2021-03-14*

Requires an sms account on device to function.

## Frequently asked questions about Mobile Security User

### What is Mobile Security User used for?

Mobile Security User is a business application designed to enhance workplace safety and security. It allows employees to use their phones as mobile IDs, receive security notifications, share media, and participate in evacuation procedures.

### How does Mobile Security User function as a mobile ID?

Mobile Security User enables users to utilize their phone as a mobile photo ID or mobile credential, streamlining access throughout a building or campus. This ID can also include a QR code for use during evacuations.

### Can Mobile Security User be used during emergencies?

Yes, Mobile Security User supports evacuation mustering, allowing users to self-muster if not present during an event. It also enables users to raise or lower threat levels and initiate lockdowns by escalating threats.

### How are notifications handled in Mobile Security User?

Users can receive notifications sent from security personnel, Magic Monitor, NetBox, and Mobile Security Professional via the Cumulus cloud service. These notifications can be directed to individuals or groups.

### What are the integration capabilities of Mobile Security User?

Mobile Security User features tight integration with Mobile Security Professional for enterprise deployments. It also supports sharing crowdsourced media to the Cumulus cloud platform for viewing alongside security footage.

### Does Mobile Security User have ads?

No, Mobile Security User does not contain advertisements. The application is free to use and does not display any ads to its users.

### What devices support Mobile Security User?

Mobile Security User is available for iPhone, iPad, and iPod devices. It is designed to run on Apple's mobile operating systems.

### How often is Mobile Security User updated?

The latest version of Mobile Security User, 2.1.0, was last updated on September 15, 2023. Updates typically include improvements to functionality and security.

## Version history (last 5 releases)

### 2.1.0 — 2023-09-15

Minor improvements and bug fixes

### 2.0.0 — 2023-03-23

Mobile Security User version 2.0.0 has an updated user interface to improve ease-of-use. The HID Origo component has been updated to include iOS 12 support. General bug fixes.

### 1.1.4 — 2022-01-04

Bug Fixes.

### 1.1.3 — 2021-11-17

Bug Fixes.

### 1.1.2 — 2021-11-05

Update to CSA questionnaire and better error handling in MSU.

## Apps similar to Mobile Security User

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [S2 Threat Level Escalator](https://appshunter.io/ios/app/s2-threat-level-escalator/id678415306) | 3.0 (5) | Free | Business |
| [AmGuru](https://appshunter.io/ios/app/amguru/id1508386420) | — | Free | Business |
| [Record Phone Calls: EZTape](https://appshunter.io/ios/app/record-phone-calls-eztape/id1512476140) | 4.3 (319) | Free | Business |
| [Life@Work](https://appshunter.io/ios/app/lifework/id1516635280) | — | Free | Business |
| [CBCD 2024](https://appshunter.io/ios/app/cbcd-2024/id1509006980) | — | Free | Business |
| [内蒙君正E-Mobile](https://appshunter.io/ios/app/e-mobile/id1513865800) | — | Free | Business |

## More apps by Carrier Fire & Security Americas Corporation

- [S2 Threat Level Escalator](https://appshunter.io/ios/app/s2-threat-level-escalator/id678415306)
- [TruVision IP Camera Selector](https://appshunter.io/ios/app/truvision-ip-camera-selector/id980800275)
- [OnGuard Visitor](https://appshunter.io/ios/app/onguard-visitor/id1033938973)
- [UltraSync SmartHome VR Experience](https://appshunter.io/ios/app/ultrasync-smarthome-vr-experience/id1127543189)
- [BlueDiamond™ Mobile](https://appshunter.io/ios/app/bluediamond-mobile/id1200735094)
- [MM Remote](https://appshunter.io/ios/app/mm-remote/id1456908052)

All apps by Carrier Fire & Security Americas Corporation: https://appshunter.io/developer/451636050

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*