# Mobile Summit — user reviews > 21 indexed App Store user reviews of Mobile Summit by DataPath, Inc., rated 2.50/5 from 42 ratings. - Source: https://appshunter.io/ios/app/mobile-summit/id998243031/reviews - App overview in markdown: https://appshunter.io/ios/app/mobile-summit/id998243031.md - Rating breakdown: 5★ 14 · 4★ 1 · 3★ 2 · 2★ 1 · 1★ 24 ## Newest reviews (6 of 21) ### 1/5 — Poorly written *2019-01-18* Crashes immediately on iPad and iPhone. ### 1/5 — App crashes *2019-01-16* App crashes immediately upon logging in. ### 1/5 — APP Crashes *2019-01-14* App will not open. Black screen at launch then back to home screen. Please update! ### 1/5 — Installs but will not open *2016-10-15* Comparability problem with iPhone 6s+ and/or ios10. App installs but will not open or load ### 1/5 — Doesn't open *2016-10-12* App crashes immediately. Even their website is barely able to stay up ### 1/5 — Not compatible with iPhone 7 Plus and iOS 10.02 *2016-10-04, version 4.0* App installs. Cannot launch. Immediately crashes. Will not open. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor update *2026-05-21* Updated app yesterday. New update has deleted my password, and will not allow me to reset password. What is the TPA???!!! ### 1/5 — Poor app support *2025-08-31* Is the app down? No support? ### 1/5 — Awful app *2024-01-25* Takes forever to load. This is the worst app I have encountered. It crashes regularly. My employer switched to this group. What a mistake. Terrible. Choiceless. Good luck. ### 1/5 — Won’t creat account *2022-01-14* Will not let me creat account. Iphone12 latest update, etc ### 1/5 — Crashes on receipts *2021-02-02* This has been happening for months. Every time I attempt to attach a requested receipt, the app crashes. Payments are getting denied because I can’t submit the receipt. This needs to be fixed ASAP. It’s causing so much frustration. I click in the link to attach a receipt and the app closes as soon as I select the photo or screen shot that I want to use. Hoped this was a minor or temporary glitch but no. It’s been an issue for months and now my payments are being declined. Just very frustrating and annoying. ### 1/5 — Worthless app *2019-12-13* Not sure what the intention of this app this when it doesn’t even function properly once you are logged in. The sort which is the most basic feature doesn’t even work. My company selected Datapath as the administrator for my benefit plans. I hope they switch to a new one. ### 1/5 — Confirmed: App is broken for iPhones *2019-05-24* Talked with a rep from Datapath and she confirmed that the app has been broken for over a month for iPhones with no eta for a fix. My company switched to this company for their FSA, someone must have been asleep when they signed this contract!! ### 1/5 — Worthless *2019-03-31* My employer recently switched to this HSA provider. Quality is extremely low with Datapath. To begin, the app utilizes no integrated phone security features like Face ID and requires manual entry every time. One inside, the app feels like it has been scaled to fit the screen on my iPhone XR making many button presses difficult or downright impossible to make. It does not have a very user friendly GUI on the accounts and transaction viewings; my small local bank that has like 3 locations has a better app layout! Also to upload scans of receipts it uses a very round-about way that feels less secure and not very user friendly compared to standard apps that have better integrated access to the camera roll. Overall, it feels like someone unassociated with technology wrote this app! I cannot use the app myself and I would not recommend using this app for anyone with a Datapath account! ### 1/5 — Terrible App *2019-02-09* I downloaded app and registered. It worked initially then stopped recognizing my credentials. Still can’t get into it. Will let some more time pass, then download app again and try. I can access fine online. You think these bugs could be detected before they roll out an app. ### 1/5 — Awful *2019-01-24* The app doesn’t open. ## Most praised reviews (5 highest-rated) ### 5/5 — MUCH Better *2022-09-28* This app was rewritten a few months ago, and it is much better than the old one. It’s simple, easy to use, and has a more modern look and feel. ### 5/5 — New App is Nice *2022-09-28* Since the last major update, this app is on par with most banking apps and very easy to enter claims through my phone and camera. ### 5/5 — Summit Mobile App looks great! *2022-09-28* The new app looks great and works much better than the original. Kudos!! ### 3/5 — App needs update *2024-05-10* The app no longer shows my current FSA Balance for this year or my new issued card. It used to work last year and eventually it stopped working over time ### 3/5 — Issues starting up *2019-01-11* I have an iPhone 5s with the latest version of iOS 11 and once I login it loads for a second and crashes. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-20.*