# MobileHelp

> Medical alert device management and caregiver communication app. (iPhone/iPad app by MobileHelp.)

- Source: https://appshunter.io/ios/app/mobilehelp/id6683306625 (this page in markdown: same URL + `.md`)
- Developer: [MobileHelp](https://appshunter.io/developer/919098850)
- Category: Health & Fitness
- Price: Free
- Age rating: 4+
- Requires: iOS 12.0 · 59 MB
- Languages: American English
- Released: 2024-10-15
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/mobilehelp/id6683306625/reviews.md

## What is MobileHelp?

This app is designed for members of both MobileHelp and One Call Alert, providing an easy way to manage medical alert devices and stay connected with family and caregivers. Whether you’re using it for yourself or a loved one, the app offers essential features to simplify health management and emergency coordination.
With the app, you can:
Ping the device's location to know where it is (as long as it's charged and on).
Manage your account by easily updating service location, billing, and other details.
Add or edit emergency contacts and adjust their contact order to keep information up to date.
Share important health details for faster, more personalized emergency responses.
Communicate with family or caregivers: Add contacts to your account, chat within the app, schedule activities, and set reminders for medications or appointments.
Designed with users and caregivers in mind, this app makes safety and care more manageable every day. It’s the perfect tool to support seniors, individuals with disabilities, and those living with chronic conditions, providing peace of mind for everyone involved.
Download the app today to stay connected and in control wherever you are.

## Key features

- Manage medical alert devices
- Update account and service location
- Add/edit emergency contacts
- Share health details
- Communicate with family/caregivers
- Schedule activities and set reminders

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/mobilehelp/id6683306625/reviews.md

### 1/5 — Sucks

*2026-06-24*

Takes like almost a minute or more to load. Then I try and sign in and keep getting errors.

### 1/5 — Horrible

*2025-01-20*

Poorly designed app for an important need in keeping the elderly and disabled safe.  Rarely works and even if you create a priority list of people to call or text, sometimes no notifications are made.  Costly service when they half-a**ed on the tech side.

## Frequently asked questions about MobileHelp

### What is MobileHelp?

MobileHelp is an application designed for members of MobileHelp and One Call Alert to manage their medical alert devices and enhance communication with family and caregivers. It allows users to update account information, share health details, and coordinate care.

### Can MobileHelp track the device's location?

Yes, MobileHelp can ping the device's location, provided the device is charged and powered on. This feature helps users and caregivers know the whereabouts of the medical alert device.

### How does MobileHelp help with emergency contacts?

You can easily add or edit emergency contacts within the MobileHelp app and adjust their contact order. This ensures that in an emergency, the right people are notified quickly and efficiently.

### What communication features does MobileHelp offer?

MobileHelp allows you to add contacts to your account for in-app chat, schedule activities, and set reminders for medications or appointments. This facilitates seamless communication between users and their support network.

### Is MobileHelp suitable for seniors or individuals with disabilities?

Yes, MobileHelp is specifically designed with seniors, individuals with disabilities, and those with chronic conditions in mind. It aims to make safety and care management more manageable and provide peace of mind.

### What devices does MobileHelp support?

MobileHelp is available for iPhone and iPod devices. The app was last updated on December 22, 2025, with version 1.3.

### What is the age rating for MobileHelp?

MobileHelp has an age rating of 4+, making it suitable for a wide range of users. The app was released on October 15, 2024.

### Does MobileHelp have ads?

No, MobileHelp does not contain advertisements. The app is free to download and use without any ad interruptions.

## Version history (last 5 releases)

### 1.5 — 2026-08-03

Improved app performance, enhanced stability, and delivered a better overall user experience.

### 1.4.1 — 2026-06-30

- Billing enhancement and improve performance

### 1.4 — 2026-06-04

Features added for Eview devices

### 1.3 — 2025-12-22

- Added Refer a Friend feature to easily invite friends and family.

### 1.2 — 2025-10-22

- Minor bug fixes and performance enhancements

## Apps similar to MobileHelp

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Next Level Yoga Community](https://appshunter.io/ios/app/next-level-yoga-community/id1666519408) | 4.9 (122) | Free | Health & Fitness |
| [Emergency Health Fix](https://appshunter.io/ios/app/emergency-health-fix/id6608984855) | 5.0 (8) | Free | Health & Fitness |
| [Medical Alert Connect](https://appshunter.io/ios/app/medical-alert-connect/id1458353136) | — | Free | Health & Fitness |

## More apps by MobileHelp

- [MobileHelp Connect](https://appshunter.io/ios/app/mobilehelp-connect/id919098851)

All apps by MobileHelp: https://appshunter.io/developer/919098850

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*